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Author Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)  (Read 240508 times)
matreciman
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June 30, 2013, 09:03:56 AM
 #961

after hours i get an email with ip-adresses.
no single word.
only ip-adresses.

i still cant log in with my email.
dont know for what they send me ip-adresses. i only want log in my account.

Support has drove me to drinking. Five replies now and none of them have answered any of my questions, or even make much sense! Last reply simply says "At the weekend the bank does not work!" My reoccurring question is, will my money be returned to me or will it be deposited into my btc-e account? I have been asking this question since the 24th so what does the bank being closed have to do with my question? I like trading on btc-e but if I ever have to deal with support again I doubt my money will stay there.

now they send me a link to get a new password.
O M G

i dont need ip-adresses, i dont need a new password, i just wanna log in.
i tried with new passowrd, but it says till "invalid email" at login.
they just send me the link to set a new password.
Not a single word.
are there human beeings behind or is that a program?

I wonder the same thing...their responses seem to not even relate to the question being asked.
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sevenseals
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June 30, 2013, 04:30:33 PM
 #962

I can't withdraw my NovaCoins. Everytime i push the "withdrawal" button it happens nothing but a circle in the middle of the screen.

Can anybody help me?
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June 30, 2013, 04:49:34 PM
 #963

I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??

My friend here really needs a response on this. It is very unclear indeed on the site that you do not accept U.S. wire transfers, some sections like the Deposit USD area of the Finances page imply that you can. Then on other FAQ pages it says that U.S. transfers are not accepted.

Right now his money is in limbo, floating off in some Czech bank, and he's getting a little concerned.

Can someone please respond to this, or could someone who speaks Russian perhaps translate the key idea of what's going on? He would ultimately just really like his money to be sent back to the bank and account that originated the transfer at this point.

Much appreciated, thanks.

Why do you post on forum? There is a tech support on btc-e, button Support in Contacts: http://hdbtce.kayako.com/

We are posting here also because I have exhausted all other resources on trying to get help with this issue. For whatever reason the support ticket system has been ZERO help.

---Me : "I recently sent 2k USD via wire transfer and noticed after I had already sent that your FAQ says you do not accept wire transfer from US bank accounts?? Why is this not stated on the actual deposit screen? What is going to happen to my money since it was already sent??"

---Support: "Hello

!!!Wire Transfer from the U.S. is forbidden!!!!

fee - 1%
You'll be sent from the company or from an individual?
If you'll send a bank transfer from an individual, is necessary that you sent us a scan of your passport."

---Me: "Copy of my ID...is there anything else you need?" (Scan of my gov ID was attached with this message)

---Support: "Hello

Then follow instructions.

details

Beneficiary: Mayzus Financial Services Ltd
Beneficiary Address: 869 High Road, London N12 8QA, UK
Beneficiary Bank: Ceska sporitelna a.s.
Beneficiary Bank Address: Olbrachtova 1929/62, Prague 4, 14000, Czech Republic
Beneficiary Bank SWIFT: GIBACZPX
IBAN USD: CZ09 0800 0000 0000 0368 1892
IBAN EUR CZ80 0800 0000 0000 0368 1972
Details of Payment: FFC ACC.9311.23015, TRANSFER TO OWN ACC ID 111458"

---Me: "I already sent the money on 06/24.2013 it was $1,955 USD. I just need to know if my money will be returned to me or will it be deposited into my BTC-e account? I really need my money back! Right now is the perfect time to invest in BTC and I need to do so! Please just inform me of what is going to happen with my money! Here are the transaction details:
 
 Description:WIRE TYPE:INTL OUT DATE:130624 TIME:1604 ET...etc
 
 Я уже отправил деньги на 06/24.2013 она составляла $ 1955 USD. Мне просто нужно знать, если мои деньги будут возвращены мне или это будет зачислены на мой BTC-E запись? Я действительно нужны мои деньги обратно! Сейчас самое идеальное время для инвестиций в БТД, и мне нужно это делать! Пожалуйста, просто сообщите мне о том, что будет с моими деньгами! Вот подробности сделки:

YA uzhe otpravilden'gi na 06/24.2013 ona sostavlyala $ 1955 USD. Mne prosto nuzhno znat', yesli moi den'gi budut vozvrashcheny mne ili eto budet zachisleny na moy BTC -E zapis'? YA deystvitel'no nuzhny moi den'gi obratno! Seychas samoye ideal'noye vremya dlya investitsiy v BTD , i mne nuzhno eto delat'! Pozhaluysta, prosto soobshchite mne o tom, chto budet s moimi den'gami ! Vot podrobnosti sdelki"



The last part is my attempt to break the language barrier with google translate. Any other ideas besides the obvious which has already been done?



Probably, you just need to chill for a few weeks.

If the money for a SWIFT transfer is not correctly allocated to the recipient bank account, the transaction will time out and the money will bounce back. I do not know how soon this will be in your case, you could ask the bank which sent the money how long this will take. It all depends on the type of connection that the sending and receiving banks have to the SWIFT network. At a guess I would say between 4 and 8 weeks. I would expect that you will lose the admin fees unless you can show to the bank that it was their fault which seems unlikely.

I expect that there is nothing that BTC-E can do about it.


Considering the amount of people that (including me) have money in "limbo" for over a week, I would have to say that until proven otherwise BTCE is insolvent and should be treated with EXTREME caution.


read updates to the-#reboot testnet#-looking better pump and dump chinese funny $$$ ahead ..thanks

HELP ON THE WAY!--->http://www.soldierx.com*_-/\-_"ASICMINER"_-\/-_USB_BLOCK_ERUPTERS_>>*___ 2_BTC___*6/30/2013>>>
_o-\(*)v(*)/-o===>_[]_-P.M.-/or\-E:mail-_[]_>> spacebloomer@yahoo.com ***_+_Blessed!_+_***
>>_"BTCecause It's There" Network_>>: 1Fxbp8KDEME3Rhfo3yp1DABnn2t7VoRAut :<<*Tips jar*
captainfuture
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June 30, 2013, 05:07:39 PM
 #964

i swear, if i ever can log into btc-e and if i have coins still there, i move them away and never ever will use btc-e again.

all my coins from minning the last 2 month were there. and now i cant access and have to pay bill for 2 month mining electricity.

support is just kidding me.
i think the answers are autogenerated and no human beeing ever will read the tickets.

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June 30, 2013, 05:19:53 PM
 #965

i swear, if i ever can log into btc-e and if i have coins still there, i move them away and never ever will use btc-e again.

all my coins from minning the last 2 month were there. and now i cant access and have to pay bill for 2 month mining electricity.

support is just kidding me.
i think the answers are autogenerated and no human beeing ever will read the tickets.

====> "game token" exchange "fried" ====>

wife says: we are not going on vacation?...scrrr...~ you did WHAT !!!! Huh

HELP ON THE WAY!--->http://www.soldierx.com*_-/\-_"ASICMINER"_-\/-_USB_BLOCK_ERUPTERS_>>*___ 2_BTC___*6/30/2013>>>
_o-\(*)v(*)/-o===>_[]_-P.M.-/or\-E:mail-_[]_>> spacebloomer@yahoo.com ***_+_Blessed!_+_***
>>_"BTCecause It's There" Network_>>: 1Fxbp8KDEME3Rhfo3yp1DABnn2t7VoRAut :<<*Tips jar*
sevenseals
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June 30, 2013, 05:43:51 PM
 #966

i swear, if i ever can log into btc-e and if i have coins still there, i move them away and never ever will use btc-e again.

all my coins from minning the last 2 month were there. and now i cant access and have to pay bill for 2 month mining electricity.

support is just kidding me.
i think the answers are autogenerated and no human beeing ever will read the tickets.


but many people use that exchange. do they all get their many not back? hm
bengx
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June 30, 2013, 05:46:20 PM
 #967

I lost access to my authenticator and have opened a support ticket. It's been 24 hours but there's no response. How long does it usually take for them to reply?
captainfuture
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June 30, 2013, 05:46:49 PM
 #968

i dont know if the coins are there or gone.

i dont have access anymore...

sevenseals
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June 30, 2013, 05:47:22 PM
 #969

I lost access to my authenticator and have opened a support ticket. It's been 24 hours but there's no response. How long does it usually take for them to reply?




loooooooong time

and then you speak with a machine
sevenseals
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June 30, 2013, 05:53:12 PM
 #970

My question: I cannot withdraw any Novacoin from my account.

Answer: Check you withdrawal


Lol
TECHICENINE
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June 30, 2013, 05:55:39 PM
 #971

I lost access to my authenticator and have opened a support ticket. It's been 24 hours but there's no response. How long does it usually take for them to reply?

maybe 6 to 8 weeks on average via/\U.S. mail imo you must call the "game token"\/lawyer and axe him..thanks

HELP ON THE WAY!--->http://www.soldierx.com*_-/\-_"ASICMINER"_-\/-_USB_BLOCK_ERUPTERS_>>*___ 2_BTC___*6/30/2013>>>
_o-\(*)v(*)/-o===>_[]_-P.M.-/or\-E:mail-_[]_>> spacebloomer@yahoo.com ***_+_Blessed!_+_***
>>_"BTCecause It's There" Network_>>: 1Fxbp8KDEME3Rhfo3yp1DABnn2t7VoRAut :<<*Tips jar*
captainfuture
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June 30, 2013, 10:28:29 PM
 #972

My question: I cannot withdraw any Novacoin from my account.

Answer: Check you withdrawal


Lol

My question: i can change my password but i still cant login

Answer: Change your password

captainfuture
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July 01, 2013, 09:04:22 AM
 #973

still cant log in.
support isnt really answering me whats going on.


is there anyone of btc-e who can help me HuhHuhHuh??
where is my money HuhHuh

Taxidermista
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July 01, 2013, 09:56:12 AM
 #974

Could you please remove the 100 confirmations policy for ftc deposits? It's about time, don't you think??

captainfuture
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July 01, 2013, 06:30:11 PM
 #975

after 2 days i got message from support i shall try to log in. they closed my ticket.


HuhHuh??

i still cannot log in.

why they close my ticket, if they dont get answer if i can log in ?

had to get a new ticket. and now i am sure i will get autoanswers the next days again.

Bitinvestor
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July 01, 2013, 07:24:31 PM
 #976

I've been trying to withdraw Novacoins for two days and it doesn't work!  Huh

Those who cause problems for others also cause problems for themselves.
Bitinvestor
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July 01, 2013, 07:46:29 PM
 #977

I've been trying to withdraw Novacoins for two days and it doesn't work!  Huh

I tried again and now it worked, thanks!

Those who cause problems for others also cause problems for themselves.
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July 01, 2013, 10:51:40 PM
 #978

very bad:  deposited with interkassa,  when I try to  withdraw, my btc  are on hold for 1400 min ... time is money , is not acceptable .

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YOU set the price to advertise with us!


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July 02, 2013, 01:06:37 AM
 #979

very bad:  deposited with interkassa,  when I try to  withdraw, my btc  are on hold for 1400 min ... time is money , is not acceptable .
send them over to campbx and make a profit. i have a banner link with a 10% discount on trade fees there as well. they are in the us and can do an ach bank deposit for 2 bucks. done deal...
 Wink

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July 02, 2013, 01:07:21 AM
 #980

very bad:  deposited with interkassa,  when I try to  withdraw, my btc  are on hold for 1400 min ... time is money , is not acceptable .
send them over to campbx and make a profit. i have a banner link with a 10% discount on trade fees there as well. they are in the us and can do an ach bank deposit for 2 bucks. done deal...
 Wink

the banner link is on my site (my signature) is the link.

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