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Author Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)  (Read 261228 times)
Mr. Hanky
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January 18, 2014, 04:31:49 AM
 #1741

Account locked Dec 20 for posting a supposedly infected weblink to trollbox. I run a virus prog on my computer to catch stuff like that so IF that happened it was completely inadvertent. Anyway, I've sent multiple tickets for a resolution, I've promised never to post a link to trollbox again, I've tried posting tickets in English & Russian, tried sending emails (again english & Russian) tried signing up new account via BTC-e.com to contact support/admin via PM but am directed to the support website.  I can't get a response to save my life...  

Old Tickets: #
ISV-571-34868,
FBA-998-71170,
PAK-763-32444,
ISV-571-34868,
AYH-867-26026,
GJP-263-13344,
WCC-419-10552

Current Ticket: #FBA-998-71170


It has been many days and I cannot login to access my funds/trade.   Cry Cry Cry

BTC-e.com, please help me!  пожалуйста помогите мне
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zirt
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January 18, 2014, 07:46:38 AM
 #1742

Hello guys,
I have 5000 USD on btc-e
Account is not yet verified
I want to withdraw these (and verify account). Is it possible, do they pay quick or will I struggle? Are they serious? Do they have good customer service? Should I convert these USD to BTC then go somewhere else?

Another question, can I verify in my country (Spain) but withdraw to another country? I'd prefer a wire transfer as fees are usually low.


Thanks

Well, it sounds like you do not have 5000USD in your btc-e account.

What you may have is an unverified account with btc-e AND you are missing 5000USD which should be, in your mind, credited
to your btc-e account.

You should read back through this forum, you may or may not experience some trouble, and you will be able to answer your question:
>Do they have good customer service?

good luck.


Hi
Thanks for your answer but I am sorry I don't understand. I have 5000usd in my btce acc. I want to withdraw them. How to do please? Should I convert to BTC and go elsewhere if they are slow/bad? Where?
Thanks

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ajw7989
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January 18, 2014, 08:43:58 PM
 #1743

please look into my ticket #MID-430-49628 It has been 4-5 days already.
I am not sure if its a glitch in your system or what but the btc was withdrawn from my account on your site but never sent to my other account or shown on blockchain.info. Support has seen my ticket but never responded or attempted to help resolve it with me.  Apparently this is not just me and a few others are experiencing this problem as well.
navenis
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January 19, 2014, 12:32:02 AM
 #1744

Hey whats with all the server errors when you try and log on?
Cefalu
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January 19, 2014, 01:59:57 AM
 #1745

Hello guys,
I have 5000 USD on btc-e
Account is not yet verified
I want to withdraw these (and verify account). Is it possible, do they pay quick or will I struggle? Are they serious? Do they have good customer service? Should I convert these USD to BTC then go somewhere else?

Another question, can I verify in my country (Spain) but withdraw to another country? I'd prefer a wire transfer as fees are usually low.


Thanks

Well, it sounds like you do not have 5000USD in your btc-e account.

What you may have is an unverified account with btc-e AND you are missing 5000USD which should be, in your mind, credited
to your btc-e account.

You should read back through this forum, you may or may not experience some trouble, and you will be able to answer your question:
>Do they have good customer service?

good luck.


Hi
Thanks for your answer but I am sorry I don't understand. I have 5000usd in my btce acc. I want to withdraw them. How to do please? Should I convert to BTC and go elsewhere if they are slow/bad? Where?
Thanks

ah, I see, it was I who misunderstood. 
I do not know the answer to your question as I do not know how they convert into USD. 
bit-fxtrader
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January 19, 2014, 08:44:27 AM
 #1746

Does btc-e have a referral program like most of the other exchanges?
2bfree
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NEW Blockchain project consultant =>> FOR HIRE!!!!


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January 20, 2014, 03:09:11 AM
 #1747

Hi I'm new, I just opened an account bought FTC I think just to test it went good. I'm trying to buy more bitcoin so I can move to BTCe my question is if I move BTC or Altcoin to Fiat that fiat stays there just because of volatilaty and trading purposes but I'm not going to get dollars out I just use the for trading right?

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paulnguyen27
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January 20, 2014, 12:42:33 PM
 #1748

Hello,

I was wondering if any BTC-E admins could help me.  My account has been hacked and password has been changed on both my user name and email.  I submitted a work ticket yesterday but was hoping for a faster response here.  The work ticket number is #CUK-420-88801.  All I'm asking for is that the account remain locked for withdrawals and deposits until I can verify my identity and regain control of my account.
Thank you,

Paul
trader59
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January 20, 2014, 10:39:37 PM
 #1749

Maybe I'm being naive, but for all of you having trouble withdrawing money... Why not convert it back to BTC and then sell it on bitstamp or coinbase where liquidity is easier to come by?

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gigamike
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January 21, 2014, 09:20:55 AM
 #1750

Holly shit, It's a miracle! Just logged onto BTC-e and I have the money sitting there, no explanation or even notification though.

Hi,

is that from deposit via bank wire?

Thanks,

Mike

Guys,

up to now, no response Sad

Is there any way i can get my deposit back Sad. I call my local bank and its debited already Sad(

TIA,

Mike

Still no response from them.

Mike
gotmilk_
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January 21, 2014, 10:29:54 AM
 #1751

Just a hint for all of you who have problems with withdrawing... BTC-e is UK based company so they are under UK authority or even better EU authority. Sue them!! Write a complain to some office... The company who runs that exchange is big and they can't just run out from EU.

Do you agree that there is a huge gap between crypto world and traditional world.. We're launching an ICO that will change this: https://bitcointalk.org/index.php?topic=2212650.msg22292459#msg22292459
waxsh
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January 21, 2014, 11:25:08 AM
 #1752

View Ticket: #KQP-702-12217
Why did it happen? How can I do?
Thank you
waqas
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January 21, 2014, 11:29:39 AM
 #1753

Does btc-e have a referral program like most of the other exchanges?
no they have no program like this because they already pioneer in this field so they no need things like this

gigamike
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January 21, 2014, 01:10:19 PM
 #1754

Just a hint for all of you who have problems with withdrawing... BTC-e is UK based company so they are under UK authority or even better EU authority. Sue them!! Write a complain to some office... The company who runs that exchange is big and they can't just run out from EU.

Hi,

Is there anyway to sue them even im on other country?

Still no response on my ticket or any updates. Its been more than a month since i deposited. I really feel im scammed.

Thanks,

Mike
gotmilk_
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January 21, 2014, 01:33:49 PM
 #1755

Hi,

Is there anyway to sue them even im on other country?

Still no response on my ticket or any updates. Its been more than a month since i deposited. I really feel im scammed.

Thanks,

Mike

Doesn't matter where you from... they're based in UK/EU, so they're under UK/EU laws. I'm sure there is an office/court which will deal with them. Just check on the google. And it would be good if more people do that togaher Wink

Do you agree that there is a huge gap between crypto world and traditional world.. We're launching an ICO that will change this: https://bitcointalk.org/index.php?topic=2212650.msg22292459#msg22292459
barwizi
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January 21, 2014, 05:15:23 PM
 #1756

Hi,

Is there anyway to sue them even im on other country?

Still no response on my ticket or any updates. Its been more than a month since i deposited. I really feel im scammed.

Thanks,

Mike

Doesn't matter where you from... they're based in UK/EU, so they're under UK/EU laws. I'm sure there is an office/court which will deal with them. Just check on the google. And it would be good if more people do that togaher Wink

Bulgaria not UK

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LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
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LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
saif92
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January 21, 2014, 05:44:57 PM
 #1757

Hi,

Is there anyway to sue them even im on other country?

Still no response on my ticket or any updates. Its been more than a month since i deposited. I really feel im scammed.

Thanks,

Mike

Doesn't matter where you from... they're based in UK/EU, so they're under UK/EU laws. I'm sure there is an office/court which will deal with them. Just check on the google. And it would be good if more people do that togaher Wink

Bulgaria not UK
yes I read in google search no body know about the office and country is Bulgaria means its anonymous for all where is this

gotmilk_
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January 21, 2014, 06:40:15 PM
 #1758

Hi,

Is there anyway to sue them even im on other country?

Still no response on my ticket or any updates. Its been more than a month since i deposited. I really feel im scammed.

Thanks,

Mike

Doesn't matter where you from... they're based in UK/EU, so they're under UK/EU laws. I'm sure there is an office/court which will deal with them. Just check on the google. And it would be good if more people do that togaher Wink

Bulgaria not UK

As far as I know, they have address somewhere in London, but original they are from Bulgaria. They did something similar as Bitstamp. Wink

EDIT
Address:
Beneficiary:   Mayzus Financial Services Ltd
Beneficiary Address:   Bldg 3, of. 201, Chiswick Park, 566 Chiswick High Road, London, W4 5YA, UK

Do you agree that there is a huge gap between crypto world and traditional world.. We're launching an ICO that will change this: https://bitcointalk.org/index.php?topic=2212650.msg22292459#msg22292459
tolega
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January 21, 2014, 08:29:02 PM
 #1759

If you want free legal advice and what route to follow in the UK a first step is always Citizen Advice Bureau.
ldr77
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January 22, 2014, 05:48:32 AM
 #1760

I'd join a class action if there was one, i've lost far less than most though ($600 USD).
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