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Author Topic: [ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available!  (Read 201076 times)
thedreamer
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July 21, 2015, 11:52:52 PM
 #2661

Yeah one of the biggest things you should add to everyone's account is a payment history with a transaction link.

Since payments are random, not after each rent is done with, it's a HUGE pita to see what has been paid and what is still missing.

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mrbodz
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July 22, 2015, 12:00:12 AM
 #2662

I do agree. with us paying manually at the moment its a bit more difficult to be done. In v2 a full history has already been implemented. Should be able to roll that out soon. Payments are going out in about an hour or so.

Ahmed
quakefiend420
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July 22, 2015, 01:15:11 AM
 #2663

Going to run payments just now.                                            

Thanks
Ahmed

I have 3 stuck payments, when are those coming through?

216275, 216335, and 216399.

I see that two of these have gone to paid status but don't see anything on the blockchain yet.
mrbodz
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July 22, 2015, 01:27:30 AM
 #2664

Yep. Theyre all sent manually so theyre marked paid and then i send them (thats why i cant add TXID's atm)

All payments sent in here: 4216ef664236a0f4684dc43ada045550de43b574b4c18d1ca03dcad533dbc723

Ahmed
thedreamer
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July 22, 2015, 01:42:52 AM
 #2665

I do agree. with us paying manually at the moment its a bit more difficult to be done. In v2 a full history has already been implemented. Should be able to roll that out soon. Payments are going out in about an hour or so.

Ahmed

Great, let me know when the testing starts and if you still  want me to beta it.

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thedreamer
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July 22, 2015, 04:42:15 AM
 #2666

I'm having an issue again that my rig is not showing up in the list.

I refreshed the page like 10 times over 30 minutes, it's not there.
Everything is good on it (Online, and price is low) so not sure why it's not coming up.

It's rig # 10680

Thnx

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Keegan_Betarigs
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July 22, 2015, 05:46:48 AM
 #2667

I'm having an issue again that my rig is not showing up in the list.

I refreshed the page like 10 times over 30 minutes, it's not there.
Everything is good on it (Online, and price is low) so not sure why it's not coming up.

It's rig # 10680

Thnx
Could be Search settings? Ahmed should have a better answer
thedreamer
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July 22, 2015, 06:23:07 PM
 #2668

I'm having an issue again that my rig is not showing up in the list.

I refreshed the page like 10 times over 30 minutes, it's not there.
Everything is good on it (Online, and price is low) so not sure why it's not coming up.

It's rig # 10680

Thnx
Could be Search settings? Ahmed should have a better answer
It came up After a few more refreshes again. Odd.

Go Big or Go Home.
mrbodz
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July 22, 2015, 07:02:52 PM
 #2669

Evening.

TD, I think i know whats going on. Your rig is ending up marked as offline for a minute or 2. Will extend the online period by a minute or 2 so it doesnt happen again.

Ahmed
thedreamer
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July 23, 2015, 02:59:17 AM
 #2670

Evening.

TD, I think i know whats going on. Your rig is ending up marked as offline for a minute or 2. Will extend the online period by a minute or 2 so it doesnt happen again.

Ahmed

Odd as in the miner config Betarigs is #1, then failover pools after. Should be ok that way. Same config on A2 terminators, SP20's, and KNC Titans I have.

I noticed this about a month and a half ago starting with every type of miner. Randomly they don't show up in the list ,then they do again, after a while they are off again.

Go Big or Go Home.
demme
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July 23, 2015, 08:35:37 PM
 #2671

When will you fix this feature?

"You are 22.7% below the current market price.
Current market price: 0.43990 BTC/Gh/Day"

This is never correct... It's saying I'm below, when I'm not.

Always have to check available rigs to match my price.

mrbodz
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July 23, 2015, 09:18:39 PM
 #2672

TD. issue on our end not yours. I'll sort it.

Demme. Thats also a weird one. I'll take a look at that.

Ahmed
mrbodz
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July 26, 2015, 03:08:35 AM
 #2673

Going to send out payments now. Sorry for the delay, finally finished V2 ready for testing. Got caught up preparing the new servers.

Ahmed
mrbodz
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July 26, 2015, 01:09:41 PM
 #2674

And payments have been sent. Sorry for the delay.

TXID: 3f6b2e28783373a8e9113342731ff83cb62eb08701f541820489a2f3b97ea178

Ahmed
mrbodz
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July 28, 2015, 03:51:46 AM
 #2675

Payouts will be heading out today. During the next 2 days we'll be  hopefully be moving the site over to v2.should everything go well.  I expect about 15 minute downtime overall.

Ahmed
cryptouser
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July 28, 2015, 11:42:15 AM
 #2676

I'm sorry BR but I really need to bring this in public;

Around 10th of July I've made 12 payments to both sha256 and scrypt rig owners (~3.3 btc) . BR payment system completely crashed, and those 10ghs and 4ghs scrypt rigs showed 0 hash ( btw the owner is "lxp365" -do not rent from this guy it's a total fraud) .
I opened a support ticket immediately, but it took 14 days to get those refunds. However, the most interesting part was that I was charged the 3% FEE ON THE REFUNDS !!!  Angry

I was communicating mostly with lesley banister that BTW is the WORST SUPPORT person EVER !!! E V E R !!!

Besides his unprofessional and rude manner, it looks like he doesn't even know what he's doing there !
I will share only his answer after I sent couple of inquiries to their system regarding the biggest 2 out of the 12 payments:

"There has been an error in our system between payments not recognized and rigs offline refunds.
Unfortunately, the rig owner has been paid in error.
The payments guy is currently in the process of retrieving the full amount of btc from the rig owner.
However, that may take a while as we are not in control of each individual and their response time.
Please note that our staff is working on this matter and will get your btc to you soon but there is no definite date of complete resolution.
Again, I apologize for this strange and freak error and have just uncovered it this afternoon by cross referencing many details.
Try to be patient and await further reply from me."

I really couldn't believe my eyes as I was reading this reply; who needs BR if they don't step in for this kind of situations  Huh
They made a total mess and didn't want to take responsibility for that !!! And on top of that they charged a fee when they finally decided to refund for those rentals !  Angry
I've been with BR for really long time both as a renter and rig owner, but looks like things have really changed there so it's time to move to miningrigrentals.
Good luck to all !
demme
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July 28, 2015, 05:47:46 PM
 #2677

Can't agree with the post above...

I've been using BR for 1.5 years and I can only complain about the bad support people. They act very amateur like.

Except that, nothing to complain about.
mrbodz
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July 29, 2015, 04:13:26 AM
Last edit: July 29, 2015, 11:15:13 AM by mrbodz
 #2678

Hey CryptoUser. can i get your ticket ID? I'll look into it.

EDIT: I would just like to point out that while i understand it isnt a fault when it comes to renters regarding 0 hash on most occasions. The number of complains in lxp365's rental's and in this thread is massive. he is by far the most complained about rig owner. It also is no fault of betarigs when it comes to these and so that is why the fee is still charged. That is why rather than trying to 1/2 patch bugs like that in mux's old betarigs site. I took it upon myself to rewrite a fairly major chunk of the site and its payment/refund/renting system over the past 2 months spending around 100 hours a week doing so. Its now almost ready and im in the process of doing its final testing now. However im on holiday for the next 1.5 Weeks so it may take about 2 - 3 weeks for us to transition over to v2. If you would like me to refund the fee shoot me a PM and i'll get it sent out to you.


Regarding issues with support. Im always available to look into issues with them if anyone wants to shoot me a PM. It's also possible for users to request me specifically in their tickets if they wish to do so.

Ahmed
mrbodz
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August 01, 2015, 12:34:49 AM
 #2679

Payments have been sent out just now for the past 48 hours~

TXID 1: 43d40e8702ebd4578306d11202dac1f2c5cbb2570dd1a31097419eb402f7cbd9
TXID 2: 84bbc53d31f31351d00f8f53c220b2228e05a52eedca79e6a3a86cce25c39972

Ahmed
travist3
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August 03, 2015, 03:57:03 PM
 #2680

are payments still being sent out? i have a bunch stacked up from the 30th still thank you
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