ranlo
Legendary
 Offline
Activity: 1974
Merit: 1007
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May 20, 2014, 05:27:58 PM |
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One of my Dragon 1T miner only show 30-40 GHash at Betarigs, while it is funtioning at my side as normal.
The other 3 rigs show the full 1THash at Betarigs.
I add a support ticket at their site, but I get FUCKING UNREADABLE Base 64 encoded email from their support back.
This is the first day I rent out some rigs to try and I won't let my customers down.
Please help
If the rig is showing normal on your side, it's not your fault. The hash rate that shows up on Betarigs is based on what you're pulling on the other person's pool. You can't control their pool. I've had it show 0 hash rate because people chose a crappy pool that was offline for hours at a time, but it's not our job to fix their problems so it's not an issue. |
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ceslick
Full Member
Offline
Activity: 161
Merit: 100
digging in the bits... now ant powered!
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May 21, 2014, 04:06:00 AM |
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Noticed something interesting on my rigs, I have 2 SHA rigs where someone attempted to rent the rig, there payment never went through for whatever reason but now if you look at the Rig Stats it says Number of Rentals 6 - Average score 0. Yes these have not been rented out yet and earned anything but would this rating go against the rigs?
Do unpaid rentals need to be added to the rig stats?
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ranlo
Legendary
Offline
Activity: 1974
Merit: 1007
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May 21, 2014, 04:55:09 AM |
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Noticed something interesting on my rigs, I have 2 SHA rigs where someone attempted to rent the rig, there payment never went through for whatever reason but now if you look at the Rig Stats it says Number of Rentals 6 - Average score 0. Yes these have not been rented out yet and earned anything but would this rating go against the rigs?
Do unpaid rentals need to be added to the rig stats?
I don't think unpaid ones are added, no. Do you have any ratings at all yet? If not, that'd be why there's a 0 I think. |
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gaalx
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May 22, 2014, 06:23:05 PM |
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foxy
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May 23, 2014, 12:29:03 AM |
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is there a reason payments are not confirming? it's happened two days on the trot now.
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cryptouser
Full Member
Offline
Activity: 247
Merit: 100
O__o
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May 23, 2014, 07:56:39 PM |
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Guys the whole idea with betarigs is great, and it really works (except in some rare occasions), BUT you really, i mean REALLY need to improve your support !!!
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gaalx
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May 23, 2014, 08:18:39 PM |
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Guys the whole idea with betarigs is great, and it really works (except in some rare occasions), BUT you really, i mean REALLY need to improve your support !!!
normal support. can not too dynamic, but in case of the long rent and serious questions - responses and solutions of questions I received the ideal. |
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ranlo
Legendary
Offline
Activity: 1974
Merit: 1007
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May 23, 2014, 10:54:29 PM |
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Guys the whole idea with betarigs is great, and it really works (except in some rare occasions), BUT you really, i mean REALLY need to improve your support !!!
How is the support a problem? I've had to submit multiple inquiries as a hoster and a renter, and I've always gotten timely responses that were on-point and answered exactly what I needed. |
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nickenburg
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May 23, 2014, 11:08:40 PM |
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I already rented a few rigs at this website.
And it all worked great for me.
Mostly the rigs went faster then advertised to
And the rig owner's mostly responded fast.
So great website to mine some new altcoin you like with alot of power!
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jedimstr
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May 24, 2014, 02:49:43 AM |
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What we really need on BetaRigs is an option to add a backup pool/worker/pass.
Especially needed for p2pool nodes or pools with multiple regional servers for backups. As it is now, when your rented miner is pointed at only a single pool, and you're renting for long durations, you're tempting fate. Lots of pools have been hit with DDOS attacks and general outages lately.
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ranlo
Legendary
Offline
Activity: 1974
Merit: 1007
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May 24, 2014, 02:54:40 AM |
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What we really need on BetaRigs is an option to add a backup pool/worker/pass.
Especially needed for p2pool nodes or pools with multiple regional servers for backups. As it is now, when your rented miner is pointed at only a single pool, and you're renting for long durations, you're tempting fate. Lots of pools have been hit with DDOS attacks and general outages lately.
This would also help when you happen to point at a pool that is not compatible. I rented a few rings to point towards Nicehash, for example, and found out 15m later that none of them were compatible. It would have been nice to at least be getting SOMETHING during that period instead of absolutely nothing (it would have fallen to the backup, which would have been fine). |
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Rage19420
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May 24, 2014, 11:14:46 AM |
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What we really need on BetaRigs is an option to add a backup pool/worker/pass.
Especially needed for p2pool nodes or pools with multiple regional servers for backups. As it is now, when your rented miner is pointed at only a single pool, and you're renting for long durations, you're tempting fate. Lots of pools have been hit with DDOS attacks and general outages lately.
Yeah that is actually a good idea. I also wish there was a "wildcard" option to where you could request other unique proprietary miners ie: BDC, JPC, etc. |
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pandacoin
Legendary
Offline
Activity: 1554
Merit: 1000
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May 24, 2014, 03:08:09 PM |
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Who is the owner of Betarigs? How many people work for the company? Where can I find list of workers?
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coinxed
Newbie
Offline
Activity: 6
Merit: 0
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May 25, 2014, 02:55:06 PM |
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Had someone use an unstable pool to mine some random coin.
Now they petitioned against my payment and blocked it.
Betarigs is investigating, I will see if I continue lending my rig to this service.
This is my first petition of blocked payment, previously to this I had 8 successful payments.
I messaged the renter that his pool was unstable and even compensated 3.75 when I had internet issues that left the rig offline for 3hours.
Amazing thing is he never messaged me back. Just enjoyed his mediocre hashrate of his pool that kept booting my rig nonstop for a whole day.
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quakefiend420
Legendary
Offline
Activity: 784
Merit: 1000
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May 26, 2014, 06:57:47 AM |
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What we really need on BetaRigs is an option to add a backup pool/worker/pass.
Especially needed for p2pool nodes or pools with multiple regional servers for backups. As it is now, when your rented miner is pointed at only a single pool, and you're renting for long durations, you're tempting fate. Lots of pools have been hit with DDOS attacks and general outages lately.
This would be an excellent feature. As an operator I try to let users know when I notice their pool drops, but I can't be watching 24/7! |
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gaalx
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May 26, 2014, 09:55:38 AM |
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mux, whether there is an opportunity to receive SMS, after installation rent? Thanks.
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Spacewide
Newbie
Offline
Activity: 38
Merit: 0
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May 26, 2014, 06:23:22 PM |
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Hello Is it possible to get a refund of paid BTC when a user scammed people with promised mh/s? https://www.betarigs.com/user/withdrawalOffered me 23 MH/s RIG but only reaches 6.2mh/s... Thanks and regards |
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ranlo
Legendary
Offline
Activity: 1974
Merit: 1007
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May 26, 2014, 07:25:03 PM |
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Hello Is it possible to get a refund of paid BTC when a user scammed people with promised mh/s? https://www.betarigs.com/user/withdrawalOffered me 23 MH/s RIG but only reaches 6.2mh/s... Thanks and regards What rig is it that you rented? And are you completely sure it was the rig and not your pool? In most cases it's been the pool having problems instead. |
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Spacewide
Newbie
Offline
Activity: 38
Merit: 0
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May 26, 2014, 07:42:21 PM |
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Hello Is it possible to get a refund of paid BTC when a user scammed people with promised mh/s? https://www.betarigs.com/user/withdrawalOffered me 23 MH/s RIG but only reaches 6.2mh/s... Thanks and regards What rig is it that you rented? And are you completely sure it was the rig and not your pool? In most cases it's been the pool having problems instead. It is the x11 23mh rig. Apparently it is not related to the pool as I tried another one. USA & Europe. Zero support from that lad until now. Hoping to get this solved sooner or later  |
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