I open a ticket and you have the worst support ever
When i try to withdraw it say my account is disabled.
your reply was:
For security purposes, once your account is locked there will be a minimum 24 hour wait period before it will be unlocked.
For Accounts valued at over $1000 USD we will require additional information proof of identity.
2 forms of government identification and a selfie of you holding one of those identifications where we can match your face. Please also write Bittrex and today's date on a piece of paper and hold it in the picture. Please make sure the text on your ID is readable in all photos. Note: This means we need all 3 things in 1 photo. You, your ID, and the paper with Bittrex and the date on it. Also we do not accept .pdf or zip files, or links to files.
After 24 hours has passed we will check your ticket and enable your account. In some circumstances we may require additional information.
Thank you,
Your Bittrex Support Team
Follow us on Twitter @
https://twitter.com/BittrexExchangeafter 2 days i try to withdraw my $50 and again, account disabled, i write on the same ticket:
i just try again today, and when i try to withdraw it say "ACCOUNT_DISABLED See this link for more details.", can you unlock my account?
But this time i didn't get a reply.
I need a solution, still don't understand why my account is locked. The way i used your site was:
1.-Open an account
2.-Had to change my password because your engine was fucked up
3.-Make a $50 depo to test the site
4.-Account blocked for exchange and for withdraw
5.-wait 2 days for the unlock, and see it still blocked.
6.-Deal with the worst support ever. (is easy for them to copy paste and forget the ticket)
So, i need a solution. Hope you can help me.
