[ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)

[roslinpl]

Hello :-)

Richiela please do me a favor and ask your support team to answer to my tickets.
I'm waiting 9-10 days already and my coins are stuck.

I don't have money to pay for my things and to be honest the problem is kinda made by both sides - me and Bittrex.

After filling up the enchanted verification I sent it and received a message that my name doesn't match the basic verification information.
But I wasn't asked to fill up the basic verification so I wasn't aware of the situation.

Enchanted verification system was trying to match name "NULL NULL" with my enchanted verification name ^_^.
I think you should add a warning before sending the enchanted verification - something like "Please make sure basic verification is completed before sending enchanted verification."


The problem for me is that I have most of my coins on Bittrex and now I'm not really able to pay my bills because of that situation.

Please support me ^_^


Best wishes.

[dalat]

Keep us posted guys so we would know what is happening on bittrex. Whether it is just an isolated case or not.

[jelma]

Hello Bitrex
initially my account type is BASIC, but now down to NEW and "DAILY WITHDRAWAL LIMIT 0 BTC".
I have several times sent a ticket but did not get a solution.
this problem is already 1 month more but no solution, this is very disappointing
I have sent the ticket #489026 by attaching selfie poto and ID documents for verification.
please respond my ticket #489026

[antislip]

many complaints happened to bittrex user, their money stuck in bittrex, what happened to bittrex is very terrible

[antigalo]

Hello :-)

Richiela please do me a favor and ask your support team to answer to my tickets.
I'm waiting 9-10 days already and my coins are stuck.

I don't have money to pay for my things and to be honest the problem is kinda made by both sides - me and Bittrex.

After filling up the enchanted verification I sent it and received a message that my name doesn't match the basic verification information.
But I wasn't asked to fill up the basic verification so I wasn't aware of the situation.

Enchanted verification system was trying to match name "NULL NULL" with my enchanted verification name ^_^.
I think you should add a warning before sending the enchanted verification - something like "Please make sure basic verification is completed before sending enchanted verification."


The problem for me is that I have most of my coins on Bittrex and now I'm not really able to pay my bills because of that situation.

Please support me ^_^


Best wishes.

I have the same problem, and until now my money stuck in bittrex, bittrex increasingly uncomfortable 

[Call_Me_Bambi]

Does anyone here has access to bittrex slack?

From Bittrex web site. https://support.bittrex.com/hc/en-us/articles/115002224092-How-do-I-get-invited-to-the-Bittrex-Slack-channel-

In order to better protect our customers and comply with Slack policy, Bittrex Slack invites will only be available to users whose accounts have been Enhance Verified.  The Slack team and Bittrex have created this requirement to help eliminate  spam, phishing, and general abuse.

I've not logged on to check but I guess if you have an Enhanced account there will/might be a slack link on you setting page.

[lsteele2000]

Hello Bitrex
initially my account type is BASIC, but now down to NEW and "DAILY WITHDRAWAL LIMIT 0 BTC".
I have several times sent a ticket but did not get a solution.
this problem is already 1 month more but no solution, this is very disappointing
I have sent the ticket #489026 by attaching selfie poto and ID documents for verification.
please respond my ticket #489026

Hello Bittrex,
Similar problem, ticket #391474 also pending for about a month. A difference would be that you have the month day wrong on my birthday.
I've little belief that posting here will make a difference, hopefully will be proven wrong. You have to realize that the total lack of response make this look like outright thievery.

[SatyrA]

Does anyone here has access to bittrex slack?

From Bittrex web site. https://support.bittrex.com/hc/en-us/articles/115002224092-How-do-I-get-invited-to-the-Bittrex-Slack-channel-

In order to better protect our customers and comply with Slack policy, Bittrex Slack invites will only be available to users whose accounts have been Enhance Verified.  The Slack team and Bittrex have created this requirement to help eliminate  spam, phishing, and general abuse.

I've not logged on to check but I guess if you have an Enhanced account there will/might be a slack link on you setting page.

I heard even this with EV is not possible to get invitation now. I am asking about people who have access to their slack from old times.

[bathrobehero]

I got an answer to my ticket within minutes but it was the typical copy paste "In order to increase your limits you will need to verify your account" nonsense.

Not having a grace period and allowing users to withdraw their funds without the new rules is retarded.

[paramind22]

Constantly getting: MIN_TRADE_REQUIREMENT_NOT_MET even though I'm putting in enough.
Been trading there about 8 months.

Please Bittrex, lower the trade minimum, since Bitcoin has more than doubled since you set it.

[Samarkand]

...
Please Bittrex, lower the trade minimum, since Bitcoin has more than doubled since you set it.

This isn´t as simple as you think. On the one hand a lower minimum trading size will allow
more users to make trades and make users like you happy, who have been priced out of trading
due to the recent BTC price rise.

However, a higher trade minimum also has advantages. Bots and users alike are forced to use the higher
minimum, which encourages bigger trades and also constrains the total amount of trades. This leads to less
load for the trading engine, which makes for a smoother and more pleasant trading experience for all users.

Bittrex is forced to make a trade-off between affordable trading limits and an elegant way to improve the speed
of the trading engine by excluding low volume trades.

[Equalizer1970]

I got an answer to my ticket within minutes but it was the typical copy paste "In order to increase your limits you will need to verify your account" nonsense.

Not having a grace period and allowing users to withdraw their funds without the new rules is retarded.

I totally agree. I think Bittrex should at least restore a minimum withdrawal amount for non-verified accounts. To reduce it to zero was nothing but a money grab.

[andrewpuzoff]

Does anybody know?
How to transfer some funds between two bittrex accounts ?

I use wex-code or yobit-code on other exchenge platforms usualy.
Does bittrex support a similar feature?

[Starving_Marvin]

I used to have a bittrex legacy account. Bittrex asked me to do basic verification and I did input some blah blah name.
Well, now my account status is suddenly 'new' (instead of 'legacy') and I can't withdraw any coins. And I can't I redo the basic verification process.
Would it be stupid to start an enhanced verification process? Because my name is different than the one I did input in the basic verification process. Or what should I do?

[SatyrA]

I used to have a bittrex legacy account. Bittrex asked me to do basic verification and I did input some blah blah name.
Well, now my account status is suddenly 'new' (instead of 'legacy') and I can't withdraw any coins. And I can't I redo the basic verification process.
Would it be stupid to start an enhanced verification process? Because my name is different than the one I did input in the basic verification process. Or what should I do?

You should ask support to reset basic info. Otherwise you will not be able to pass EV automatically.

[Lysergic]

My ticket sloved in 24hrs.. very surprised. Manual verification opened ticket Googled for hours and contacted everyone associated with trex

[paramind22]

...
Please Bittrex, lower the trade minimum, since Bitcoin has more than doubled since you set it.

This isn´t as simple as you think. On the one hand a lower minimum trading size will allow
more users to make trades and make users like you happy, who have been priced out of trading
due to the recent BTC price rise.

However, a higher trade minimum also has advantages. Bots and users alike are forced to use the higher
minimum, which encourages bigger trades and also constrains the total amount of trades. This leads to less
load for the trading engine, which makes for a smoother and more pleasant trading experience for all users.

Bittrex is forced to make a trade-off between affordable trading limits and an elegant way to improve the speed
of the trading engine by excluding low volume trades.

Poloniex did it for years, with a very low minimum trading amount, and still does it, I believe. 

The problem is that because of the rise, a lot of these coins are not reaching the minimum level for a lot of people, and
Bittrex is left holding the amount.  Many of them are not traded on many exchanges.  It's a very bad situation which I
trust Bittrex will change soon.

[theRocker]

So now they changed withdrawn from 0.025 to 0 without any notice. And almost 40 days silence from support. Nice.

[rapidleech]

As far as I can tell, there are (2) reasons bittrex may not be responding:

(#1) They are waiting for an answer that depends on something else*
(#2) They literally don't give a fuck about you.

* I don't have any evidence of #1, just speculation

- Lack of staff or amount of tickets is not the problem.

Certain people can get responses to a ticket multiple times a day, or every day, back to back - while (clearly) others do not get any priority.

If you're not getting responded to, they're intentionally not responding. If you haven't had any response at all, or over 30 days, you're probably fucked.

It's possible who they sleep with will hold off the cavalry for a while, but that will not last forever. They'll have more than enough to fight it though.

Are they answering to some people? Reading this (and other) topics there are not many positive stories. I haven't contacted them myself. I cannot withdraw but right now I don't need to, so I'm waiting if some general solution will come up.

Nop
this criminals do not answer tickets
im waiting more than 50 days to get a proper answer but nothing!, my account blocked without reason


richiela (Bittrex admin - topic starter) :
https://bitcointalk.org/index.php?action=profile;u=96390


ryan (Bittrex admin) :
https://bitcointalk.org/index.php?action=profile;u=171880


julian (CEO) :
https://bitcointalk.org/index.php?action=profile;u=332203

Leave negative feedback for these thieves
they blocked thousands of accounts since 50 days ago & not givin a single response to tickets

[Equalizer1970]

I have a question for the Bittrex community. Hypothetically, if a person went from a legacy account to new one and is now reduced to a 0 withdrawal limit, are the funds stored there lost for good, if that person chose not verify with his id?