Sellman
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March 22, 2019, 03:54:58 AM |
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This is the first start to build up good support for all issues of gamblers on the SwC site. In reality, and in long run, the support place will be the most important one of the site, because current gamblers will leave the site if they don't get supports they need (for the real problems, of course); and new gamblers won't come to the site if they see complaints on the site's bad supports.
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SwC_Poker (OP)
Full Member
Offline
Activity: 817
Merit: 140
Official SwC Poker Bitcointalk
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March 22, 2019, 12:24:05 PM |
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the support place will be the most important one of the site
SwC is happy with the level of support being given now. We usually reply to support mails in only a few hours and the staff that manages the support channel does a great job giving correct and helpful responses. The most common reason players say they like SwC is because of low rake and fast cashouts. The most common complaint about SwC is that we don't have enough players. Please tell your friends about SwC, word of mouth advertising is the best form of marketing for SwC. We are increasing our affiliate outreach and traditional marketing efforts to help bring in new players to the Bitcoin 3.0 platform.
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tokeweed
Legendary
Offline
Activity: 4088
Merit: 1453
Life, Love and Laughter...
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March 22, 2019, 05:13:03 PM |
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All good to me. You could also give some options for a three day up to a week cool off period, a temporary self ban lasting months, and a permanent self ban (not that it could help. They could always make a new account. Lol).
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SlothyPanda
Newbie
Offline
Activity: 7
Merit: 0
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March 22, 2019, 07:23:17 PM |
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The most common complaint about SwC is that we don't have enough players.
Please tell your friends about SwC, word of mouth advertising is the best form of marketing for SwC. We are increasing our affiliate outreach and traditional marketing efforts to help bring in new players to the Bitcoin 3.0 platform.
There is another site, which I shall not name here, with a wider variety of mix games and structures that is stealing your market share. Do you have any plans to add more mix games to the lineup? Games like Archie, Dramaha hi/2-7, double board Omaha, super/pineapple stud hi/hi-lo, etc. Adding games like this would help to gain back some of those players that left for other sites that do offer them, while also enticing new members who play mix games and don't want to deal with the "affiliate model" on other site (i.e. difficult cash in/out process compared to SwC).
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Sellman
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March 23, 2019, 04:33:25 AM |
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SwC is happy with the level of support being given now. We usually reply to support mails in only a few hours and the staff that manages the support channel does a great job giving correct and helpful responses.
This is the main (one of mains) factors to build up a strong, and reliable site. Without support, or too late support will force gamblers, users to gradually leave the sites, and migrate to others, especially old gambling sites. In a word, the SwC team have supported users well, so far.
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Caladonian
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March 23, 2019, 06:01:40 AM |
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SwC is happy with the level of support being given now. We usually reply to support mails in only a few hours and the staff that manages the support channel does a great job giving correct and helpful responses.
This is the main (one of mains) factors to build up a strong, and reliable site. Without support, or too late support will force gamblers, users to gradually leave the sites, and migrate to others, especially old gambling sites. In a word, the SwC team have supported users well, so far. Commonly happened to those gambling house where gamblers got disappointed because of not getting any help or responds coming from the team, with this step it will help more people to play along knowing that in any case they will get some answers if they needed, nice job SwC team making things very easy to communicate.
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tokeweed
Legendary
Offline
Activity: 4088
Merit: 1453
Life, Love and Laughter...
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March 23, 2019, 01:05:38 PM |
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The most common complaint about SwC is that we don't have enough players.
Please tell your friends about SwC, word of mouth advertising is the best form of marketing for SwC. We are increasing our affiliate outreach and traditional marketing efforts to help bring in new players to the Bitcoin 3.0 platform.
There is another site, which I shall not name here, with a wider variety of mix games and structures that is stealing your market share. Do you have any plans to add more mix games to the lineup? Games like Archie, Dramaha hi/2-7, double board Omaha, super/pineapple stud hi/hi-lo, etc. Adding games like this would help to gain back some of those players that left for other sites that do offer them, while also enticing new members who play mix games and don't want to deal with the "affiliate model" on other site (i.e. difficult cash in/out process compared to SwC). Oh please... Just gtfo. There are no noobs at SWC who'd be tricked into believing that. I think SWC is run by (former) online poker pros. Some of which could be the popular ones... Screen names starting with a 'K' and his best friend a 'W'...? And the protege also another 'W'?
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Samarkand
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March 23, 2019, 02:06:42 PM |
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... There is another site, which I shall not name here, with a wider variety of mix games and structures that is stealing your market share.
Do you have any plans to add more mix games to the lineup? Games like Archie, Dramaha hi/2-7, double board Omaha, super/pineapple stud hi/hi-lo, etc. ...
None of the mix games that you mention is running on the poker site that you refer to. What would be the advantage for SWC in offering additional poker variants when they already have one of the most manifold poker environments in terms of available game types? What would be the advantage in adding a game like Double Board Omaha when at the current time only 1 single table of regular PLO is running (2 guys playing Heads-up)? What SWC really needs in my opinion is a "streamlining" of available stakes. The current lobby where games are available from 1/2 (or even lower if we count the no-rake microstakes tables) to 10k/20k for every gametype just gives a bad impression to a newbie when nearly all tables are empty. A streamlined lobby would make for a much better user experience, especially for newcomers. You could always add additional stakes later on when the liquidity of the site increases.
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SwC_Poker (OP)
Full Member
Offline
Activity: 817
Merit: 140
Official SwC Poker Bitcointalk
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March 23, 2019, 09:36:59 PM |
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What SWC really needs in my opinion is a "streamlining" of available stakes.
The team was researching this recently, running queries to see what tables have never been played in 3.0 history. We may do some cleanup soon. Remember players can email support to request a cash table they don't see in the lobby.
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GamblingSiteFinder
Full Member
Offline
Activity: 211
Merit: 100
gamblingsitefinder.com
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March 24, 2019, 05:02:46 AM |
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Very proactive, thank you We will update our review immediately!
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btctoolseu
Newbie
Offline
Activity: 8
Merit: 0
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March 24, 2019, 10:38:09 AM |
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Not a cash table suggestion, but a bad beat jackpot suggestion: I've seen at some casinos in the past the 72o Bad Beat Jackpot. It would be nice to have one on Swc. How it would work (as I see it): 1% of rake goes into jackpot If 72o wins against trips or better, winner and loser split the jackpot ( 40%-40% or something similar, didn't calculate odds) rest 20% seeds the next jackpot. This jackpot would be hit faster than actual jackpot, I think.
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Betwrong
Legendary
Offline
Activity: 3416
Merit: 2217
I stand with Ukraine.
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March 24, 2019, 11:53:33 AM |
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Just stopping by to remind that today we are having a great opportunity to win a ticket to The Big BTC! tournament that will take place on Marh 31. The ticket in question is worth 0.01 BTC so, considering the 0.0001 buy-in, it's a good deal. I took the second place one week ago (check out my description of the game earlier in this thread), and I'm going to try my luck today again. Good luck to all the participants!
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BITCOIN TO THE MOON ☾ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿
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tokeweed
Legendary
Offline
Activity: 4088
Merit: 1453
Life, Love and Laughter...
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March 24, 2019, 12:56:45 PM |
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What SWC really needs in my opinion is a "streamlining" of available stakes.
The team was researching this recently, running queries to see what tables have never been played in 3.0 history. We may do some cleanup soon. Remember players can email support to request a cash table they don't see in the lobby. Since you're gonna do that any way, I suggest getting rid of all the 5 card PLO games and just sticking to regular 4 card PLO. It's gonna benefit the player learning it in the long run. IMHO.
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UGADawg
Jr. Member
Offline
Activity: 53
Merit: 5
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March 24, 2019, 02:28:48 PM |
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anyone know what happened to the Telegram chat?
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SkyReVo
Member
Offline
Activity: 171
Merit: 17
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March 24, 2019, 06:23:54 PM |
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What SWC really needs in my opinion is a "streamlining" of available stakes.
The team was researching this recently, running queries to see what tables have never been played in 3.0 history. We may do some cleanup soon. Remember players can email support to request a cash table they don't see in the lobby. Since you're gonna do that any way, I suggest getting rid of all the 5 card PLO games and just sticking to regular 4 card PLO. It's gonna benefit the player learning it in the long run. IMHO. A lot of 5c Omaha has been running both 25/50 (I seed that a lot) and 100/200+. More than normal PLO even. So I strongly disagree with this.
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UGADawg
Jr. Member
Offline
Activity: 53
Merit: 5
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March 24, 2019, 07:47:27 PM |
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having the chat option be relevant to Krill amount is NOT going to bring traffic here... really dumb move IMO (even if the chat is full of spam)
It makes it a big boys club, when the traffic certainly doesn't warrant it
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SkyReVo
Member
Offline
Activity: 171
Merit: 17
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March 24, 2019, 10:34:43 PM |
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having the chat option be relevant to Krill amount is NOT going to bring traffic here... really dumb move IMO (even if the chat is full of spam)
It makes it a big boys club, when the traffic certainly doesn't warrant it
50 krill is not exactly "big boy club" and it prevents people from constantly making new accounts and spamming chat after being banned. Really really good move!
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Betwrong
Legendary
Offline
Activity: 3416
Merit: 2217
I stand with Ukraine.
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March 25, 2019, 12:39:22 PM |
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having the chat option be relevant to Krill amount is NOT going to bring traffic here... really dumb move IMO (even if the chat is full of spam)
It makes it a big boys club, when the traffic certainly doesn't warrant it
50 krill is not exactly "big boy club" and it prevents people from constantly making new accounts and spamming chat after being banned. Really really good move! Although it was frustrating at first that I couldn't say hi to people, I agree with you, something has to be done for preventing people from spamming. Only I think that 10 Krill threshold would be enough for that purpose. But let's leave it to the site owners to decide on that.
Unfortunately I quickly lost in the yesterday's Big BTC Satellite , and now I'm looking forward to participating in the next one. But I'm not sure whether another 95.00 + 5.00 tournament is going to happen because I've noticed a strange thing in the tournaments' schedule: I mean, how can a satellite start a half an hour later than the tournament?
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BITCOIN TO THE MOON ☾ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿ ₿
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tokeweed
Legendary
Offline
Activity: 4088
Merit: 1453
Life, Love and Laughter...
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March 25, 2019, 01:26:09 PM |
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What SWC really needs in my opinion is a "streamlining" of available stakes.
The team was researching this recently, running queries to see what tables have never been played in 3.0 history. We may do some cleanup soon. Remember players can email support to request a cash table they don't see in the lobby. Since you're gonna do that any way, I suggest getting rid of all the 5 card PLO games and just sticking to regular 4 card PLO. It's gonna benefit the player learning it in the long run. IMHO. A lot of 5c Omaha has been running both 25/50 (I seed that a lot) and 100/200+. More than normal PLO even. So I strongly disagree with this. Sure it's good for the site but what about for the players? If he goes to a live game or to another site he'll be playing 4 card PLO which essentially is a different game than they're used to. What really one of SWC's goals (long term) should be is to nurture players to be competitive enough to play on larger stage like the WSOP and be represented in it. And 4 card PLO sure is more popular than 5 card PLO. And it's also good long term for the site's economy too... The fish get broke less easier in 4 card than 5 card.
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Supercrypt
Legendary
Offline
Activity: 1554
Merit: 1054
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March 25, 2019, 03:12:50 PM |
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I think it is just an incentive, I mean it is not that much and it doesn't change that much, just incentive to do something better.
On top of that I feel like SwC chat is one of the most helpful chats in history of bitcoin gambling, you can have a problem and you can ask there and not only will the support will help but also people who are there who know the answer will help you as well, I have always gotten super fast help, its like voluntary support in there which is why I feel like giving them back is just at least what SwC can do for it. 50 Krill is not that big neither so it shouldn't really change too much.
Look at any other chat like stake and all that and they have similar sort of thing as well, why should SwC be any different from them? I dig it, I think it's cool.
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