We can confirm that Radex90(usernames SlavoljubDelic / nikica99 are the same person. It could already be deduced from the threats, language, but both have logged into our system from the same IP address. We have closely monitored the users' login process. The only conclusion we can draw is that Radex90 logs in from the same IP address, and this is not a VPN connection.
For privacy reasons, we have decided not to display the IP address in question here (yet). We will consider this if the threats continue.
It is possible that a bet is occasionally incorrectly processed. Our traders check all bets again within 24 hours, so this would be fixed anyway.
If there is an incorrect processing of the bet, the user can always contact us so that we can settled it correctly.
We wrote that there was some maintenance and that this was the reason 1 bet was settled in correctly.
As can also be seen in the post of nikica99 himself:
Quote from Radex
On Fri, Mar 15, 2020 18:17CET,xxx> wrote:
Sure !
1446 BET ID:
You settled this bet wrong. My horse won. Can you re check?
On Fri, Mar 15, 2020 at 6:22 PMMalubit Support <
support@malu-bit.com> wrote:
It is settled correct now.
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Best regards,
Malubit Support Department
On Fri, Mar 15, 2020 18:23CET,xxx> wrote:
Ty! You are becoming faster and faster!
We always ask users to troubleshoot via Email. In certain cases, customers refuse to cooperate and that is why we cannot think in a solution-oriented manner.