Joana226
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June 15, 2021, 09:45:18 AM Last edit: June 15, 2021, 10:00:51 AM by Joana226 |
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Waiting comment about this. And better, a solution.
Hello Joana2256, could you please also show what screenshot you've sent to our customer support if you still have it? There is a tons of evidence if you will only check deeper this thread alone mate.
These pages consist of resolved cases as well. Complaints without proofs hardly could be considered as evidence. Can anyone try to record their experience on this site? You can go record while playing, your void bets and how this casino respond to your issues. They are currently running a review campaign for 1xbit. It will be a good review if it is documented. The community will judge Amen. Sincerely, 1xBit team Hello sir, Yes: https://i.imgur.com/q5F8MN9.pnghttps://imgur.com/8pJNhP3https://imgur.com/SUohWhFOnce again, your rules are not clear, your exception that talk on overtime do not include Match results or map result. Also I was told wrong by Roda. Can you at least void that leg or credit some promo points to cover my loss? Your terms: Total and handicap bets on the rounds in respect to Counter-Strike are accepted including all possible overtimes. Should any player (or team) drop out of a match (for any reason), they are deemed to be defeated in all remaining rounds/maps. Bets on Live markets will be settled at odds of "1", unless the outcome had already been determined at the time the match was stopped. If a match is postponed for more than 24 hours, the company has the right to settle bets at odds of "1". No bet will be canceled due to a misprint in the username of a player or a team, even if they use smurf accounts. In this event, bets will stand. No substitution of a team member, even if the same occurs during the match, will affect bets. If the administrator stops a match and sets a replay, the result of the match so interrupted will not count. Handicaps and totals are counted in maps, except when totals or handicaps are given in respect to a specific map or a match is held on a best-of-one basis. “Map Ends In Daytime”. This market is based on the game’s day and night cycle. The first day starts at minute 0 and alternates with night every four minutes. Instant nighttime as summoned by the character Night Stalker due to his special ability is still regarded as day. In Dota 2 and League of Legends the winner of a map or a match is declared after the throne or the nexus of either team has fallen. Bets on individual totals in Rainbow Six are accepted excluding overtime. If teams play overtime, then all bets will be settled according to the score of 6-6. https://i.imgur.com/CvEbUel.pngThanks
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winlose
Newbie
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Activity: 5
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June 15, 2021, 09:53:28 AM |
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We just launched a huge lottery on our site - EUROMANIA 2020It's dedicated to the world's most anticipated event EURO 2020, and the prize pool consists of more than 3 BTC. Get tickets for placing bets on EURO 2020, each ticket has a chance to win a grand prize of the stage! https://i.imgur.com/dNStSE5.jpgComplaints Hello Sir/Madam - Did you check?
Hello Winlose, we have already checked and provided you with the answer about your account status. Regarding disabling withdrawal function - it's technically possible, but our security team unlikely to do so without your direct request. I'm still wondering why are my accounts closed. And I still don't know how to withdraw my funds. I'm contacting security since day 1 but no answers so far.
Hello SimpleMachin34, We have already answered to your complaint - we believe that you are trying to get your lost bets refunded, which can't be done without a reason. Yeah and thats where those newbie accounts posting their complaints here coming , They are the victims from outside forum that has desperately looking for place where to put their claims and they found Bitcointalk.org.
There are a other places in top search results where you can leave your complaint and get an answer, choosing this forum to post doesn't always make a newbie account legit. Despite account's rating, we don't leave complaints without answers. Sincerely, 1xBit team Thanks 1xbit. I have sent email to security team to disable withdrawal and enable my account. Kindly help from your side also. Please help out 1xbit. Thanks
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1xbit_official (OP)
Copper Member
Member
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Activity: 744
Merit: 23
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June 15, 2021, 10:09:08 AM |
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Hello sir, Once again, your rules are not clear, your exception that talk on overtime do not include Match results or map result. Also I was told wrong by Roda. Can you at least void that leg or credit some promo points to cover my loss? Thanks
I'm checking opportunities at the moment. There is missing a screenshot that you've sent to our support in this pic: https://imgur.com/8pJNhP3Where "it says regular time". Do you still have this one? We'd like to see it. Please help out 1xbit. Thanks
Hello Winlose, that's sounds like a small chance to happen because we don't see a point in it, but i'll ask, sure. I do not have the screenshots, but I can assure you that all my bets won 100% fair. I asked them 4 times to post the btting history on the forum but they ignore my request.
We can't post it public, this info is stored by the security team and can be shared by them only. Blogab's case was an exception. That was a technical side of the issue, yet there is another one: Despite having only words as a proof from our side, you provide the same as an evidence. Sincerely, 1xBit team
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1xbit_official (OP)
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June 15, 2021, 10:13:11 AM |
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Along with multinational events, there are also local ones, and they are not going to give way in the heat of intensity! France LNBBoulazac Dordogne vs Champagne Chalons Reims These odds are available here -> click
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Joana226
Newbie
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Activity: 104
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June 15, 2021, 10:39:49 AM |
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Hello sir, Once again, your rules are not clear, your exception that talk on overtime do not include Match results or map result. Also I was told wrong by Roda. Can you at least void that leg or credit some promo points to cover my loss? Thanks
I'm checking opportunities at the moment. There is missing a screenshot that you've sent to our support in this pic: https://imgur.com/8pJNhP3Where "it says regular time". Do you still have this one? We'd like to see it. Please help out 1xbit. Thanks
Hello Winlose, that's sounds like a small chance to happen because we don't see a point in it, but i'll ask, sure. I do not have the screenshots, but I can assure you that all my bets won 100% fair. I asked them 4 times to post the btting history on the forum but they ignore my request.
We can't post it public, this info is stored by the security team and can be shared by them only. Blogab's case was an exception. That was a technical side of the issue, yet there is another one: Despite having only words as a proof from our side, you provide the same as an evidence. Sincerely, 1xBit team I see now, I haven't that conversation log, but it was basically a screenshot of the market itself (the counter strike match market) that was open and to show it didn't offer any Draw option or Overtime Included option)
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Chato1977
Member
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Activity: 1148
Merit: 58
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June 15, 2021, 12:33:16 PM |
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Can anyone try to record their experience on this site? You can go record while playing, your void bets and how this casino respond to your issues. They are currently running a review campaign for 1xbit. It will be a good review if it is documented. The community will judge Have you mate? and do you think this will be supported that soon ? they are scamming others while paying others so the experiences is not that constant . and also why should people like me need to try playing in their site with my funds to deposit? what if by all luck i got a jackpot then i will be one of those crying account in this thread? No man I will never risk my money for a proven scam site.
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andandy
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June 15, 2021, 01:07:45 PM |
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Can anyone try to record their experience on this site? You can go record while playing, your void bets and how this casino respond to your issues. They are currently running a review campaign for 1xbit. It will be a good review if it is documented. The community will judge Hey mate, I am a victim of their scam and for some reason I am still logged into the account. I can see my balance, my earlier bets and all the transactions :-) They as such haven't voided my bets, just that I cant do anything with the account. They not voiding my bets also proves that I didn't bet on any suspicious games, just that they refused to pay me because I went on a hot streak. But I wasted too much time getting my issue resolved but yes, if this will help the community I am up for it. Let me know what all you need from me?
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SimpleMachin34
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Activity: 144
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June 15, 2021, 01:39:23 PM |
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@1xbit_official can you please specify: do 1xbit allow their users to have multi accounts? Yes or no, if not, what is the consequence for that?
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1xbit_official (OP)
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June 15, 2021, 02:18:14 PM Last edit: June 15, 2021, 02:30:28 PM by 1xbit_official |
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EURO 2020, Group E: France vs Germany This is tough because Germany and France have two of the top teams in Europe. France’s lineup is currently impressive, having won three out of the last five matches. Notably, though, Digne is currently nursing some injuries. Germany may have the upper hand. Why? This is the opinion held by many bookies owing to Germany’s tough squad. Post prediction for this game and get 1 mBTC! -> Post
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Reatim
Sr. Member
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Activity: 2912
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⭕ BitList.co
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June 16, 2021, 01:52:35 AM |
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@1xbit_official can you please specify: do 1xbit allow their users to have multi accounts? Yes or no, if not, what is the consequence for that?
Isn't this the reason mostly why people above had been banned and being freeze their funds? though I'm not sure what Violation the company is talking that is what mostly the reason from multiple gambling site having issue for their players. But lets wait how will OP respond to this question and I am more than interested to know.
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numanoid
Legendary
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Activity: 1890
Merit: 1148
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June 16, 2021, 01:56:46 AM |
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Can anyone try to record their experience on this site? You can go record while playing, your void bets and how this casino respond to your issues. They are currently running a review campaign for 1xbit. It will be a good review if it is documented. The community will judge How about yourself try it on 1xbit? Deposit your money on here, place a bet in any match you want, then after you won, your money will be manually processed but it never will be processed. What should the community to judge anymore? Can't you see how bad their reputation on their main account?
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1xbit_official (OP)
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Activity: 744
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June 16, 2021, 09:35:42 AM |
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Can't you see how bad their reputation on their main account?
We believe this rating doesn't represent real situation and reflects the same complaints, even if they were solved. @1xbit_official can you please specify: do 1xbit allow their users to have multi accounts? Yes or no, if not, what is the consequence for that?
It is not allowed to receive welcome bonus more than once. We do not ban for having a few accounts until it is made to circumvent the ToS. In other words, it is not suggested having a few accounts. Please help out 1xbit. Thanks
We have demo-version of all games where you can play without depositing, you can find it by pointing out at any slot. Is this answers your question? If my bet was voided as said by Roda on chat support I still had 22.27mBT Cry
It seems like the bet is placed within the rules since there is no option to place bet on overtime. The support said everything correctly, but they were talking about a different thing. In these markets there is no mention about regular time, as well as 1x2 markets (as support said) should have draw option while there wasn't. Sincerely, 1xBit team
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Joana226
Newbie
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Activity: 104
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June 16, 2021, 09:47:27 AM |
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Can't you see how bad their reputation on their main account?
We believe this rating doesn't represent real situation and reflects the same complaints, even if they were solved. @1xbit_official can you please specify: do 1xbit allow their users to have multi accounts? Yes or no, if not, what is the consequence for that?
It is not allowed to receive welcome bonus more than once. We do not ban for having a few accounts until it is made to circumvent the ToS. In other words, it is not suggested having a few accounts. Please help out 1xbit. Thanks
We have demo-version of all games where you can play without depositing, you can find it by pointing out at any slot. Is this answers your question? If my bet was voided as said by Roda on chat support I still had 22.27mBT Cry
It seems like the bet is placed within the rules since there is no option to place bet on overtime. The support said everything correctly, but they were talking about a different thing. In these markets there is no mention about regular time, as well as 1x2 markets (as support said) should have draw option while there wasn't. Sincerely, 1xBit team Thanks for answering me. Roda wrote this: "if it goes to overtime on 3rd map bets on 1x2 match market are voided" My bet was on match market and the 3rd map went to Overtime as written that. The only difference is that bet was lost not voided as he had said.
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Joana226
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Activity: 104
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June 16, 2021, 10:09:27 AM |
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1xbit_official (OP)
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June 16, 2021, 11:29:10 AM |
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Roda wrote this: "if it goes to overtime on 3rd map bets on 1x2 match market are voided"
Our security has checked your chat and find out that Roda didn't say that, and it seems like you adjusted his message via browser console. Sincerely, 1xBit team
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dypper
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Activity: 237
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June 16, 2021, 11:45:07 AM |
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Roda wrote this: "if it goes to overtime on 3rd map bets on 1x2 match market are voided"
Our security has checked your chat and find out that Roda didn't say that, and it seems like you adjusted his message via browser console. Sincerely, 1xBit team Can you please ask your security deparment to check the veracity of this chat on my account past year? https://m.imgur.com/GPCr0cfhttps://m.imgur.com/qdv8F9XYou always ignored that, roda told me it would be repaired and my account got closed after that. I want my 190mBT thanks. My account is 195327265 and I had over 190mBT last time I saw it.
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Joana226
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June 16, 2021, 11:55:23 AM |
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Pm sent. I didn't change anything. I requested my chat log
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1xbit_official (OP)
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June 16, 2021, 12:00:40 PM |
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Group A - Italy vs Switzerland Italy has had a good run so far. Although the two teams haven’t faced each other, Italy won all its last 6 matches, while Switzerland won just 4 of its last 6. Post prediction for this game and get 1 mBTC! -> Post
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1xbit_official (OP)
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June 16, 2021, 12:30:10 PM |
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Pm sent. I didn't change anything. I requested my chat log
Your bet would have won if it was placed on the opposite outcome. All our CS:go bets are placed with overtime included. Answer provided in pm. Sincerely, 1xBit team
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