BitMarket.Eu has closed down

[Jokah]

Exactly what I was was looking for. Thank you very much.

[EuSouBitcoin]

If PayPal is no longer supported, which I think is a good decision, then why do I still see bids on BitMarket.eu with PayPal as the payment method?

[sonba]

it's old ones that havent been removed, yet. Look at when they were entered....

[M4v3R]

Exactly. We will remove them shortly.

On another topic: We have created a community support site at GetSatisfaction.com. We encourage everyone to try it. If it takes off, it will be our primary channel of communication (we will still answer emails, but you will probably get answers quicker there).

Edit: All offers with Paypal are now removed. Of course any pending frozen funds (from ASK offers) are back to their owners.

Edit 2: Paxum added as supported payment type on BitMarket.eu!

[M4v3R]

Scheduled maintenance on BitMarket.eu

Tonight (Wednesday), at 20:00 UTC, we will have a scheduled maintenance on BitMarket.eu. This maintenance will include updating our engine to new one. This change will fix some long standing bugs on our site, like small "leftover" offers or improper number formatting in Offers, Transactions and Market sections, as well as some small new features. We have tested this new engine for several days now in test environment and we're pretty confident that it's now bug free.

Now, I know that "updating to the new engine" sounds scary, that's why we decided to let you know what steps we will take to assure you that we know what we're doing. These may sound obvious to some, but we feel that for others this kind of transparency will bring some peace of mind.

At 20:00 UTC we will bring the site in maintenance mode. We will announce that in the forums and on our Twitter account. Then we'll make backup of our software and members, offers and transactions database in case when something's go wrong.
Then we will upgrade our engine and database schema to reflect the changes. After this is done, we will begin to test every feature of the site in live environment (which will still be in maintenance mode for everyone else) and after the testing is done - site will be restored. After that we will still monitor the situation to make sure everything works as expected. The maintenance should end around 22:00 UTC, but we will announce via Twitter if we need more (or maybe less) time for this.

If you have any questions about this process, please feel free to ask.

[M4v3R]

Changes and new features on BitMarket.eu

The scheduled maintenance went all good. Thanks for everyone and sorry that it took so long! We believe that everything's in order, but if you notice any strange behaviour or some errors possibly in your account or in numeric values on the site, please let us know immediately!

Now for what's new/changed:

[NEW] You can now select your default currency that will display first when you go to Market section. To view all offers, click on Market link again.
[NEW] On transactions list, you'll see now your business partners' usernames, and clicking on them will take you to your default email client with their email filled in
[CHANGED] When you place an offer and it matches another offer partly, leaving it with amount less than minimal, this offer will be cancelled and funds returned (if any)
[FIXED] Problems with displaying numbers (exponential values) are now gone
[FIXED] Values have now consistent format, dot is now site-wide decimal separator

That's all, for now. But stay tuned for much bigger update. Next stop: rating system!

[miernik]

[CHANGED] When you place an offer and it matches another offer partly, leaving it with amount less than minimal, this offer will be cancelled and funds returned (if any)
[FIXED] Problems with displaying numbers (exponential values) are now gone
[FIXED] Values have now consistent format, dot is now site-wide decimal separator

Great.

There should be an option for the user to specify what is the minimum amount he is willing to trade. Some users are OK with trading single BTCs, while others might only want to bother with a 10 or 50 BTC, and don't want the order to be partially filler. Especially if the user is paying with an international wire, which costs an equivalent of 1 or 2 BTC, and then his 100 BTC order will get partially filled by 2 BTC - that will only lead to a cancellation and waste of time, which could be avoided if the user could specify the minimum size.

In fact the minimum size should be specified by the user separately for national, SEPA and international transfers, which all can have different prices (for example: national - FREE, SEPA - 1 EUR, international 10 EUR).

[miernik]

[NEW] On transactions list, you'll see now your business partners' usernames, and clicking on them will take you to your default email client with their email filled in

Now on the transactions list, the "Date" and "Status" columns data span across two lines, which makes the whole table look terrible. At least in Chrome. Can you try to fix the CSS, so the Date and Status are single-line, and the table is nice as before?

[M4v3R]

Hi, can you send us a screenshot with this to our email address (admin@bitmarket.eu)? Thanks in advance .

[miernik]

Hi, can you send us a screenshot with this to our email address (admin@bitmarket.eu)? Thanks in advance .

Sent.

And I DEMAND to unfreeze my 15 BTC from transactions with unresponsive buyers NOW. It is absolutely unacceptable that I have my BTC frozen for almost 10 days now.

I promise not to put any offers that match existing Bid (buy) offers any more, until some system is in place for enforcement of buyers payment. I will only put sell offers which don't match current buy orders. I strongly recommend anyone to do the same, as lots of buyers will just never pay if the price of BTC dropped, and you'll be left with your BTC frozen for a few days, unable to sell them to anyone else. I lost too much money on this. I quit selling this way.

[M4v3R]

Well, the system that will aid this situation is in the works. Stay tuned. As for your situation, I'll give it a look.

[miernik]

Well, the system that will aid this situation is in the works. Stay tuned. As for your situation, I'll give it a look.

Well, now admins unfroze my BTC, thanks.

[ercolinux]

It's only me or bitmarket.eu is down? 

[miernik]

It's only me or bitmarket.eu is down? 

Seems down here also.
Not good as I have 10 BTC in the system.

[M4v3R]

Hello,

We are aware of this issue and currently looking into it. It seems that the server stopped responding for some reason. I'll post here when we fix this. Sorry to everyone for the inconvenience.

Edit: Server issue is now resolved. Thanks for everyone for your patience.

[spminingindustry]

Hello,

I got no response for my emails, so I will post here.

Whats the solution, if buyer doesn't pay?
My BTC are frozen since September the 21st.

greetings

[ercolinux]

Hello,

I got no response for my emails, so I will post here.

Whats the solution, if buyer doesn't pay?
My BTC are frozen since September the 21st.

greetings

Same problem here   

[stellan0r]

Hello,

I got no response for my emails, so I will post here.

Whats the solution, if buyer doesn't pay?
My BTC are frozen since September the 21st.

greetings

Same problem here   

can you both post the buyer's nickname or e-mail here?
I also sold BTC on Sept. 21st and did not receive the money, nor did the buyer reply. His nickname was macaraja, funny thing - same name that mt.gox uses on it's french bank account!
But a couple of days ago the guys from bitmarket unfroze the BTC and kicked the guy

[ercolinux]

can you both post the buyer's nickname or e-mail here?
I also sold BTC on Sept. 21st and did not receive the money, nor did the buyer reply. His nickname was macaraja,

We've got the same guy 

funny thing - same name that mt.gox uses on it's french bank account!
But a couple of days ago the guys from bitmarket unfroze the BTC and kicked the guy

Not for me: my BTC are still frozed

[stellan0r]

if it would matter for the market I would say someone tried to block a lot of bitcoins ;-)
write a mail to admin@bitmarket.eu again with trade ID and nickname of the buyer!