✨ Shuffle.com | The next generation of crypto casinos | Sports, Casino + token

[holydarkness]

I got my phone stolen back in may, and as a result a lot of my crypto casino accounts were compromised.. but I was able to get a lot of accounts back on different sites… but not shuffle, shuffle sided with the hacker as they set up 2fa and I haven’t been able to log in. I tried emailing them off my email I signed up with, several times now asking me questions I wouldn’t know how to answer unless I logged in to my account which the answers I provided weren’t good enough. I asked them if I could send them my Id to match my name and address I provided on the site and they said they couldn’t help me. I’ve tried multiple times to get my account back and over the course of this time, the hackers been using my account. The last time I tried they just all out suspended my account like really? With stake I was easily able to get my account back by sending them a selfie with ID and IP address of my last official login, shuffle on the other hand seemingly purposely sided with the hacker and let them use my account for months and didn’t want to help me at all. I lost a lot of money over this so thank you shuffle really there for your players. I’m telling everyone I can about this because it’s bs.

I don't know if this is a made-up story? It sounds like nonsense... especially when no evidence is shown.

You lost your mobile means you are responsible, don't blame the casino.
And was your shuffle account KYC before the mobile was stolen? If not then the casino can't do it for fear that you will be considered a fraudster.

This is the first time I've seen a case that is different from the others.

I hate cases like this because it's very hard for casinos to solve them and people often mistreat casinos. There are many people who try to cheat casinos and then sue them, there are many machinators in this world.

C0vid19shuffle, they sent you questions and you should be able to answer them without logging in to your account. They usually ask you what happened recently, what slot you played, and what bet you made. If you don't remember anything, I'm sorry but you have to understand that it's hard for them too to trust you easily. Btw it's strange that they didn't let you send them your ID screenshot with a verified address. Btw in cases like that, you should immediately visit Bitcointalk and open a scam accusation thread. There are so many complaints in casinos that their staff is sometimes tired from everything but when you open a thread here with valid claims, they usually take it more seriously and the problem gets solved soon.

This person never came back to the forum after he created an account and made that post, nor [obviously] followed my suggestion to raise his thread, complete with supporting evidence.

I've been more than ready to bring this to my contact's attention. In fact, I've actually brushed it lightly, informing my contact that there is another case that they might have to address, but I'll need it to be verified first. With his silence though... I think the case "resolved" itself.

[avp2306]

I got my phone stolen back in may, and as a result a lot of my crypto casino accounts were compromised.. but I was able to get a lot of accounts back on different sites… but not shuffle, shuffle sided with the hacker as they set up 2fa and I haven’t been able to log in. I tried emailing them off my email I signed up with, several times now asking me questions I wouldn’t know how to answer unless I logged in to my account which the answers I provided weren’t good enough. I asked them if I could send them my Id to match my name and address I provided on the site and they said they couldn’t help me. I’ve tried multiple times to get my account back and over the course of this time, the hackers been using my account. The last time I tried they just all out suspended my account like really? With stake I was easily able to get my account back by sending them a selfie with ID and IP address of my last official login, shuffle on the other hand seemingly purposely sided with the hacker and let them use my account for months and didn’t want to help me at all. I lost a lot of money over this so thank you shuffle really there for your players. I’m telling everyone I can about this because it’s bs.

I don't know if this is a made-up story? It sounds like nonsense... especially when no evidence is shown.

You lost your mobile means you are responsible, don't blame the casino.
And was your shuffle account KYC before the mobile was stolen? If not then the casino can't do it for fear that you will be considered a fraudster.

This is the first time I've seen a case that is different from the others.

I hate cases like this because it's very hard for casinos to solve them and people often mistreat casinos. There are many people who try to cheat casinos and then sue them, there are many machinators in this world.

C0vid19shuffle, they sent you questions and you should be able to answer them without logging in to your account. They usually ask you what happened recently, what slot you played, and what bet you made. If you don't remember anything, I'm sorry but you have to understand that it's hard for them too to trust you easily. Btw it's strange that they didn't let you send them your ID screenshot with a verified address. Btw in cases like that, you should immediately visit Bitcointalk and open a scam accusation thread. There are so many complaints in casinos that their staff is sometimes tired from everything but when you open a thread here with valid claims, they usually take it more seriously and the problem gets solved soon.

This person never came back to the forum after he created an account and made that post, nor [obviously] followed my suggestion to raise his thread, complete with supporting evidence.

I've been more than ready to bring this to my contact's attention. In fact, I've actually brushed it lightly, informing my contact that there is another case that they might have to address, but I'll need it to be verified first. With his silence though... I think the case "resolved" itself.

If he's not cooperative even if your willingness to help to solve his claims then that means there's really something suspicious regarding on what he says. Now its time for him to verify all what he say then show that he really got compromised since for sure that he will be taken care if he provide those necessary things needed to do. If he continue to be evasive and just continue to post nonsense word here then I guess he just want to troll this community and want people to think Shuffle is a bad casino.

But for sure people could verify that and those accuser without having anything to support their claims will always fail on their attacks.

[panjul07]

If you've been following my posts, I want to write one thing. The site paid me. No claims. The only thing that on the rate a little lost. Withdrew 2200$ and now at the rate it turned out 1500$. Thank you all.

I believe you are not new with crypto and its volatility and it may happen at anytime so you should be ready for it and you should also be ready that such withdrawal delay may happen.
What I can say is that you were unlucky because you loss some due to price drop of the coin you use but if you are lucky, a delay may also give you additional profit when the price is increased a lot once you get the money after a bit delay.
If you are not ready for price movement of the coin, better if you use stable coin so your winning value will remain the same although there is a delay on your withdrawal.
Of course we all as players do not want to experience a bit delayed withdrawal but any casino may do verification or double check of our withdrawal request when the casino think that they need to do it for a reason.

[Wind_FURY]

I got my phone stolen back in may, and as a result a lot of my crypto casino accounts were compromised.. but I was able to get a lot of accounts back on different sites… but not shuffle, shuffle sided with the hacker as they set up 2fa and I haven’t been able to log in. I tried emailing them off my email I signed up with, several times now asking me questions I wouldn’t know how to answer unless I logged in to my account which the answers I provided weren’t good enough. I asked them if I could send them my Id to match my name and address I provided on the site and they said they couldn’t help me. I’ve tried multiple times to get my account back and over the course of this time, the hackers been using my account. The last time I tried they just all out suspended my account like really? With stake I was easily able to get my account back by sending them a selfie with ID and IP address of my last official login, shuffle on the other hand seemingly purposely sided with the hacker and let them use my account for months and didn’t want to help me at all. I lost a lot of money over this so thank you shuffle really there for your players. I’m telling everyone I can about this because it’s bs.

I don't know if this is a made-up story? It sounds like nonsense... especially when no evidence is shown.

You lost your mobile means you are responsible, don't blame the casino.
And was your shuffle account KYC before the mobile was stolen? If not then the casino can't do it for fear that you will be considered a fraudster.

This is the first time I've seen a case that is different from the others.

I hate cases like this because it's very hard for casinos to solve them and people often mistreat casinos. There are many people who try to cheat casinos and then sue them, there are many machinators in this world.

C0vid19shuffle, they sent you questions and you should be able to answer them without logging in to your account. They usually ask you what happened recently, what slot you played, and what bet you made. If you don't remember anything, I'm sorry but you have to understand that it's hard for them too to trust you easily. Btw it's strange that they didn't let you send them your ID screenshot with a verified address. Btw in cases like that, you should immediately visit Bitcointalk and open a scam accusation thread. There are so many complaints in casinos that their staff is sometimes tired from everything but when you open a thread here with valid claims, they usually take it more seriously and the problem gets solved soon.

This person never came back to the forum after he created an account and made that post, nor [obviously] followed my suggestion to raise his thread, complete with supporting evidence.

I've been more than ready to bring this to my contact's attention. In fact, I've actually brushed it lightly, informing my contact that there is another case that they might have to address, but I'll need it to be verified first. With his silence though... I think the case "resolved" itself.

If he's not cooperative even if your willingness to help to solve his claims then that means there's really something suspicious regarding on what he says. Now its time for him to verify all what he say then show that he really got compromised since for sure that he will be taken care if he provide those necessary things needed to do. If he continue to be evasive and just continue to post nonsense word here then I guess he just want to troll this community and want people to think Shuffle is a bad casino.

But for sure people could verify that and those accuser without having anything to support their claims will always fail on their attacks.

There was a period during 2016 to 2018 when many of the crypto casinos were very new, they had low reputation and their admins were anonymous. A random "newbie/brand new" user could open a topic in BitcoinTalk and make an accusation, and because many users in the forum post/bump the topic, it would make the accusations sort of believable because the topic sort of had some acknowledgement in the forum.

 ¯\_(ツ)_/¯

Today, it's simply harder to do.

[Haunebu]

There was a period during 2016 to 2018 when many of the crypto casinos were very new, they had low reputation and their admins were anonymous. A random "newbie/brand new" user could open a topic in BitcoinTalk and make an accusation, and because many users in the forum post/bump the topic, it would make the accusations sort of believable because the topic sort of had some acknowledgement in the forum.

 ¯\_(ツ)_/¯

Today, it's simply harder to do.

Yeah. This sort of shit will never stop, but it's a lot easier to differentiate between the legit and fake accusations these days as you mentioned yourself. This is why they dropped to a certain extent over time.

One of the easiest ways to separate them effectively is by checking whether they are willing to provide proper proof or not.

[BABY SHOES]

One of the easiest ways to separate them effectively is by checking whether they are willing to provide proper proof or not.

Usually those who are experiencing legitimate obstacle problems will continue to pursue with the right defense they have... but scammers will usually post without clarity and do not provide any evidence and then leave never to return.
Especially from new accounts this is usually a little suspicious although not all of them are.

[shield132]

There was a period during 2016 to 2018 when many of the crypto casinos were very new, they had low reputation and their admins were anonymous. A random "newbie/brand new" user could open a topic in BitcoinTalk and make an accusation, and because many users in the forum post/bump the topic, it would make the accusations sort of believable because the topic sort of had some acknowledgement in the forum.

 ¯\_(ツ)_/¯

Today, it's simply harder to do.

I don't think that was ever the case. I was actively seeing scam accusations and reputation threads and I don't remember anyone getting compensation without providing proof but I clearly remember that admins were more active on this forum and they were taking their reputation here very seriously. Btw back then casinos only had a few games and their userbase was very low compared to modern days when casinos have thousands of games and millions of customers, which means that they have lots more issues and I understand the slow reaction from some casinos.
Btw shuffle is going well

[Wind_FURY]

There was a period during 2016 to 2018 when many of the crypto casinos were very new, they had low reputation and their admins were anonymous. A random "newbie/brand new" user could open a topic in BitcoinTalk and make an accusation, and because many users in the forum post/bump the topic, it would make the accusations sort of believable because the topic sort of had some acknowledgement in the forum.

 ¯\_(ツ)_/¯

Today, it's simply harder to do.

I don't think that was ever the case. I was actively seeing scam accusations and reputation threads and I don't remember anyone getting compensation without providing proof but I clearly remember that admins were more active on this forum and they were taking their reputation here very seriously. Btw back then casinos only had a few games and their userbase was very low compared to modern days when casinos have thousands of games and millions of customers, which means that they have lots more issues and I understand the slow reaction from some casinos.
Btw shuffle is going well

I didn't say that the trolls actually got compensated for trolling, but before it was definitely easier for those trolls to get the attention and to make their accusations more "believable" to the people in the forum. But that's not true anymore.

Furthermore, Noah is giving away 20 Waifu Body pillows. If you want to get one, participate and post why you need one in 50 words or less.

In 50 words or less, please tell me why you need a Shuffle Waifu Body Pillow™️ for Christmas.

I'll choose the best 20 answers over the next day or so to receive a fresh one 💅



https://x.com/noahdummett/status/1871004652340412451

[avp2306]

One of the easiest ways to separate them effectively is by checking whether they are willing to provide proper proof or not.

Usually those who are experiencing legitimate obstacle problems will continue to pursue with the right defense they have... but scammers will usually post without clarity and do not provide any evidence and then leave never to return.
Especially from new accounts this is usually a little suspicious although not all of them are.

Not all of them are actually suspicious since those legitimate individuals who use newbie account which is affected with certain issues are straight to the point posting their claims with proof without creating any further more drama's.

usually trolls are the one posting crazy things without anything that can back up their claims. We usually see these people gone away if they already see that their attempt is fail and no people believes them. The community is so smart to determine which of those individuals had a legitimate case here and those trolls will not succeed on their evil plans to destroy the reputation especially if they cannot prove that their accusation is true.

[Fivestar4everMVP]

One of the easiest ways to separate them effectively is by checking whether they are willing to provide proper proof or not.

Usually those who are experiencing legitimate obstacle problems will continue to pursue with the right defense they have... but scammers will usually post without clarity and do not provide any evidence and then leave never to return.
Especially from new accounts this is usually a little suspicious although not all of them are.

Not all of them are actually suspicious since those legitimate individuals who use newbie account which is affected with certain issues are straight to the point posting their claims with proof without creating any further more drama's.

usually trolls are the one posting crazy things without anything that can back up their claims. We usually see these people gone away if they already see that their attempt is fail and no people believes them. The community is so smart to determine which of those individuals had a legitimate case here and those trolls will not succeed on their evil plans to destroy the reputation especially if they cannot prove that their accusation is true.

The base of everything is in provided evidence or ability for the accuser to provide evidence to back up their claim, so, I would say that this is about about the community here being smart, it's about the community following a laid down principles with which cases and issues are to be looked into, weighed and judged.

Without evidence to backup a claim, a user with a genuine complaint may or will likely be taken for granted, because the evidence is what tells that of a truth the user have a case with the casino.
Likewise, if a troll will fake some evidence to try to proof his case, if the community Is not able to spot that the evidence provided is spoofed/doctored, we may assume the troll to be telling that truth, atleast, until the real truth reveals itself.

[MandyShutup]

Like I said. He sold the account. That is why he hasn't come back, because he saw I was here and he knows that I know who he is.

That being said, Noah and Shuffle may be innocent in that situation, but they are not innocent or trustworthy. Noah is an arrogant jerk who thinks he can get away with anything because so far he has. It's disgusting what he has done to me and I wouldn't believe a word that ever comes out of his mouth.

[Wind_FURY]

One of the easiest ways to separate them effectively is by checking whether they are willing to provide proper proof or not.

Usually those who are experiencing legitimate obstacle problems will continue to pursue with the right defense they have... but scammers will usually post without clarity and do not provide any evidence and then leave never to return.
Especially from new accounts this is usually a little suspicious although not all of them are.

Not all of them are actually suspicious since those legitimate individuals who use newbie account which is affected with certain issues are straight to the point posting their claims with proof without creating any further more drama's.

usually trolls are the one posting crazy things without anything that can back up their claims. We usually see these people gone away if they already see that their attempt is fail and no people believes them. The community is so smart to determine which of those individuals had a legitimate case here and those trolls will not succeed on their evil plans to destroy the reputation especially if they cannot prove that their accusation is true.

 👍

Because their objective is to get the problem/issue resolved as quickly as possible, withdraw their Bitcoins/altcoins, and deposit then play again later with a smoother experience.

The trolls probably know that they have done something illegal and that they will never see their coins back in their wallets again. There's nothing else to do but to try to destroy the casino's reputation. Merely add them to your ignore list. Some of them are probably using two or more newbie/brand new accounts to pretend that they are different people.

[BABY SHOES]

👍

Because their objective is to get the problem/issue resolved as quickly as possible, withdraw their Bitcoins/altcoins, and deposit then play again later with a smoother experience.

The trolls probably know that they have done something illegal and that they will never see their coins back in their wallets again. There's nothing else to do but to try to destroy the casino's reputation. Merely add them to your ignore list. Some of them are probably using two or more newbie/brand new accounts to pretend that they are different people.

Can't solve the problem immediately, if it is legitimate then the security department team will usually investigate and check for some time... If the allegations are legitimate then they will wait for further news.

The usual trolls will not have strong arguments, they will just accuse the casino without clarity... right better in the ignore list this is not important, even the casino does not care about the claim.

[Wind_FURY]

👍

Because their objective is to get the problem/issue resolved as quickly as possible, withdraw their Bitcoins/altcoins, and deposit then play again later with a smoother experience.

The trolls probably know that they have done something illegal and that they will never see their coins back in their wallets again. There's nothing else to do but to try to destroy the casino's reputation. Merely add them to your ignore list. Some of them are probably using two or more newbie/brand new accounts to pretend that they are different people.

Can't solve the problem immediately, if it is legitimate then the security department team will usually investigate and check for some time... If the allegations are legitimate then they will wait for further news.

That's the point. Many of the real users who have an actual problem/issue with the casino will wait for the casino's security department to resolve the issue, although some of them are impatient/do complain and say that they are afraid that the casino might not return their money.

But that's the system we're currently in. We simply need to be patient.

But anyway, Merry Christmas Shuffle family!

[panjul07]

https://shuffle.com/promotions/SHFL-250k-race
The SHFL race is still running, as it will end on January 14th so still plenty of time for you who owns many SHFL to wager with it and get a share of the $250k prize.
Top 50 players will be rewarded with the lowest prize is $500 for the 41th-50th players so dont miss the chance if you have decent amount of SHFL.
Currently the latest position (50th) have wagered more than $390k and the leader have wagered more than $10M SHFL.
Frankly speaking, wagering contest is not my thing. Even though I'm on my best gambling time, I wont be able to compete in wagering contest. As a record, my own biggest wager amount in a month was no more than $300k.
I'm always curious how rich are these players who can wager millions even billions dollar in short period of time

Well, although a bit late, Merry Christmas to all of you especially Shuffle families. I wish you all the best in this joyful day.

[avp2306]

👍

Because their objective is to get the problem/issue resolved as quickly as possible, withdraw their Bitcoins/altcoins, and deposit then play again later with a smoother experience.

The trolls probably know that they have done something illegal and that they will never see their coins back in their wallets again. There's nothing else to do but to try to destroy the casino's reputation. Merely add them to your ignore list. Some of them are probably using two or more newbie/brand new accounts to pretend that they are different people.

Can't solve the problem immediately, if it is legitimate then the security department team will usually investigate and check for some time... If the allegations are legitimate then they will wait for further news.

That'a the point. Many of the real users who have an actual problem/issue with the casino will wait for the casino's security department to resolve the issue, although some of them are impatient/do complain and say that they are afraid that the casino might not return their money.

But that's the system we're currently in. We simply need to be patient.

But anyway, Merry Christmas Shuffle family!

Complaining is actually normal since somehow we cannot deny the fact that we will get frustrated or angry about the situation happened to us.

But if we know the casino is somehow reputable one and there are people helping them to possibly solve their issue then I guess those legitimate people encounter those issue will be wait for their issue to be solve.

Also base on my observation those people who complain and so aggressive are just a total troll. They accuse the casino without even presented a proof and usually we will just see them gone especially if they notice that no one believes on everything what they say.

[Mahdirakib]

Top 50 players will be rewarded with the lowest prize is $500 for the 41th-50th players so dont miss the chance if you have decent amount of SHFL.
Currently the latest position (50th) have wagered more than $390k and the leader have wagered more than $10M SHFL.

The required wagering amount to enter in the top 50 is already too much compared to the reward amount. However, gambler doesn't wager to participate in the wagering contest only. Shuffle team should have distributed the prize to more users, distributing $250k to the 50 users isn't really standard. I have already lost my unlocked SHFL amount by wagering a small amount only.

[Wind_FURY]

👍

Because their objective is to get the problem/issue resolved as quickly as possible, withdraw their Bitcoins/altcoins, and deposit then play again later with a smoother experience.

The trolls probably know that they have done something illegal and that they will never see their coins back in their wallets again. There's nothing else to do but to try to destroy the casino's reputation. Merely add them to your ignore list. Some of them are probably using two or more newbie/brand new accounts to pretend that they are different people.

Can't solve the problem immediately, if it is legitimate then the security department team will usually investigate and check for some time... If the allegations are legitimate then they will wait for further news.

That'a the point. Many of the real users who have an actual problem/issue with the casino will wait for the casino's security department to resolve the issue, although some of them are impatient/do complain and say that they are afraid that the casino might not return their money.

But that's the system we're currently in. We simply need to be patient.

But anyway, Merry Christmas Shuffle family!

Complaining is actually normal since somehow we cannot deny the fact that we will get frustrated or angry about the situation happened to us.

But if we know the casino is somehow reputable one and there are people helping them to possibly solve their issue then I guess those legitimate people encounter those issue will be wait for their issue to be solve.

Also base on my observation those people who complain and so aggressive are just a total troll. They accuse the casino without even presented a proof and usually we will just see them gone especially if they notice that no one believes on everything what they say.

There's a difference between complaining and trolling/destroying a casino's reputation. Plus if there are actual users in BitcoinTalk who actually have actual complaints, then they'll probably be posting them through their actual accounts because their reputations will help speed up for the casino to fix the issue.

I believe the newbie/brand new accounts that post complaints are NOT the actual users who are merely hiding behind an alt-account. They're behavior are that of a TROLL, not people that need help.

[panjul07]

Top 50 players will be rewarded with the lowest prize is $500 for the 41th-50th players so dont miss the chance if you have decent amount of SHFL.
Currently the latest position (50th) have wagered more than $390k and the leader have wagered more than $10M SHFL.

The required wagering amount to enter in the top 50 is already too much compared to the reward amount. However, gambler doesn't wager to participate in the wagering contest only. Shuffle team should have distributed the prize to more users, distributing $250k to the 50 users isn't really standard. I have already lost my unlocked SHFL amount by wagering a small amount only.

I have no idea if there is a standard for prize distribution on wagering contest whether about the number of winners and the percentage of the prize.
The more winners is nice, I have no doubt about it but of course any casino must have their own consideration when it comes to their own promotion/tournament.
There must be plus and minus when it is about the number of winners of wagering contest.
More winners = smaller prize while less winners = bigger prize, more winners = more chance to win less winners = tougher competition.

[Verbotene]

Hello my friends, where can I make my own POST to discuss matters related to this casino?