angryAhole
Newbie
Offline
Activity: 1
Merit: 0
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February 03, 2018, 06:58:05 PM |
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Your bitcoin transaction fees are still locked at a 0.00250000 minimum (18.67 euros). The current mining fees have been around 0.0004742 (3.50 euros) for quite a while now. Check: https://bitcoinfees.earn.com/, https://bitcoinfees.info/Had a little chat with your support and the immediate response I got was "Bitcoin transaction fee has been increased due to high load of the bitcoin network. Transactions may take 48 hours or more in some cases with a lower fee and it has been increased to avoid such delays. Transaction fee is paid directly to the bitcoin network to process the transaction and none of it is charged by us." When I updated your rep on the current status of the bitcoin network and the fact that the mining fees have gone back to normal, his response was and I kid you not "Every exchange have his own fee." So if the transaction fee really does go directly to the bitcoin network and none of it is charged by you, why is the transaction fee locked at 18.67 euros instead of 3.50 charged by every other bitcoin exchange today? Where did those extra 15 euros come from? Your exchange is seriously charging 15 euros fee on a 60 euros transaction?
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SpectroCoin_support (OP)
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February 04, 2018, 04:42:40 PM |
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Your bitcoin transaction fees are still locked at a 0.00250000 minimum (18.67 euros). The current mining fees have been around 0.0004742 (3.50 euros) for quite a while now. Check: https://bitcoinfees.earn.com/, https://bitcoinfees.info/Had a little chat with your support and the immediate response I got was "Bitcoin transaction fee has been increased due to high load of the bitcoin network. Transactions may take 48 hours or more in some cases with a lower fee and it has been increased to avoid such delays. Transaction fee is paid directly to the bitcoin network to process the transaction and none of it is charged by us." When I updated your rep on the current status of the bitcoin network and the fact that the mining fees have gone back to normal, his response was and I kid you not "Every exchange have his own fee." So if the transaction fee really does go directly to the bitcoin network and none of it is charged by you, why is the transaction fee locked at 18.67 euros instead of 3.50 charged by every other bitcoin exchange today? Where did those extra 15 euros come from? Your exchange is seriously charging 15 euros fee on a 60 euros transaction? The fee depends on the blockchain network and changes constantly based on how busy it is. We aim to set a minimum transaction price that would ensure the transaction reaches the end party as soon as possible.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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SpectroCoin_support (OP)
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February 04, 2018, 04:43:05 PM |
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hi, i'd like to know if Amazon gift cards are purchasable ? last time i tried, it was under maintenance. Thank you
It should work now.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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Pab
Legendary
Offline
Activity: 1862
Merit: 1012
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February 06, 2018, 08:54:54 PM |
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Exchange fee on Spectrocoin are crazy high Buy crypto is around 5% Sell is 10% There is no information about exchange fee on site Very much not transparent Not so much serious for fnancial institution Becouse all of that limited number of users are actively using Spectro If you wil lower your exch fee Spectrocoin will be much more in use So are you going to do something with exchange fee You wil have very strong competition in weeks
Dont answer thank you for your suggestion,
Please rediract my Exchange fee on Spectrocoin are crazy high
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SandyF
Newbie
Offline
Activity: 5
Merit: 0
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February 07, 2018, 02:42:01 PM |
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I have been waiting for paid Bitcoin since 25.01.2018 and still not received it!!! I write reminders every day to support: they promise to resolve the case ASAP, but nothing happens. TICKET #: 8419881+6Z3WW
The thing is I have made the mistake in email address during the payment, 1 EXTRA LETTER IN THE END OF EMAIL ADDRESS (***@***.comM). I have provided all the payment receipts the same day, but they are ignoring me!!! Honestly I think this is scam! And I am going to the police tomorrow... I am done.
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SpectroCoin_support (OP)
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February 08, 2018, 03:43:13 PM |
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Exchange fee on Spectrocoin are crazy high Buy crypto is around 5% Sell is 10% There is no information about exchange fee on site Very much not transparent Not so much serious for fnancial institution Becouse all of that limited number of users are actively using Spectro If you wil lower your exch fee Spectrocoin will be much more in use So are you going to do something with exchange fee You wil have very strong competition in weeks
Dont answer thank you for your suggestion,
Please rediract my Exchange fee on Spectrocoin are crazy high
There is no fixed fee applied for exchange operations. The price is calculated according to an algorithm and the best possible price is offered.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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SpectroCoin_support (OP)
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February 08, 2018, 03:43:43 PM |
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I have been waiting for paid Bitcoin since 25.01.2018 and still not received it!!! I write reminders every day to support: they promise to resolve the case ASAP, but nothing happens. TICKET #: 8419881+6Z3WW
The thing is I have made the mistake in email address during the payment, 1 EXTRA LETTER IN THE END OF EMAIL ADDRESS (***@***.comM). I have provided all the payment receipts the same day, but they are ignoring me!!! Honestly I think this is scam! And I am going to the police tomorrow... I am done.
Your transaction has already been credited.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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SandyF
Newbie
Offline
Activity: 5
Merit: 0
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February 09, 2018, 11:00:17 AM |
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I have been waiting for paid Bitcoin since 25.01.2018 and still not received it!!! I write reminders every day to support: they promise to resolve the case ASAP, but nothing happens. TICKET #: 8419881+6Z3WW
The thing is I have made the mistake in email address during the payment, 1 EXTRA LETTER IN THE END OF EMAIL ADDRESS (***@***.comM). I have provided all the payment receipts the same day, but they are ignoring me!!! Honestly I think this is scam! And I am going to the police tomorrow... I am done.
Your transaction has already been credited. BULLSHIT!!! Nothing was credited to my ACCOUNT. STILL NOT RECEIVED ANYTHING!!! SCAMMERS!!!!
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SpectroCoin_support (OP)
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February 13, 2018, 08:07:40 AM |
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I have been waiting for paid Bitcoin since 25.01.2018 and still not received it!!! I write reminders every day to support: they promise to resolve the case ASAP, but nothing happens. TICKET #: 8419881+6Z3WW
The thing is I have made the mistake in email address during the payment, 1 EXTRA LETTER IN THE END OF EMAIL ADDRESS (***@***.comM). I have provided all the payment receipts the same day, but they are ignoring me!!! Honestly I think this is scam! And I am going to the police tomorrow... I am done.
Your transaction has already been credited. BULLSHIT!!! Nothing was credited to my ACCOUNT. STILL NOT RECEIVED ANYTHING!!! SCAMMERS!!!! Please check your transaction history because in the system we can see that you got the money credited on 2018-02-01 and have already spent it.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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davbarrio
Newbie
Offline
Activity: 3
Merit: 0
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February 14, 2018, 05:39:46 PM |
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Hi,
i am trying to access my SpectroCoin since the last 30 minutes, but i can´t ..
First, the captcha didn´t appear ..
Second, when i introduce my user/password and press on Login, it reloads page but doesn´t shows an error or something ..
Last, now i am seeing a 502 Cloudfare error ..
:-(
It could be great if you could advise users before web/servers update or whatever is happening now .. because i´m now worried about my Spectrocoin account ..
Hope you can tell us something about the problem.
Thanks.
Regards.
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davbarrio
Newbie
Offline
Activity: 3
Merit: 0
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February 14, 2018, 05:47:54 PM |
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Well, it seems now i can access. But speed is veery low... and also see again a 502 error.. Hope server will be upgraded and these kind of errors fixed. (Maybe Spectrocoin users are grwowing too fast) Thanks. Regards.
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Mr.Troll
Newbie
Offline
Activity: 49
Merit: 0
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February 14, 2018, 10:15:14 PM |
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Do we need to be fully verified to use only the voucher service for amazon?
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DroidR17A
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February 14, 2018, 10:26:37 PM |
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I'd love to see a crypto-to-credit card platform than can actually provide stable and continuous service, but with the major service providers clamping down on cyrptos, what are you going to do differently to ensure that you can actually issue cards and avoid the pitfalls everyone else seems to be falling into?
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gthiam
Newbie
Offline
Activity: 1
Merit: 0
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February 15, 2018, 01:19:36 AM |
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I have been waiting for paid Bitcoin since 25.01.2018 and still not received it!!! I write reminders every day to support: they promise to resolve the case ASAP, but nothing happens. TICKET #: 8419881+6Z3WW
The thing is I have made the mistake in email address during the payment, 1 EXTRA LETTER IN THE END OF EMAIL ADDRESS (***@***.comM). I have provided all the payment receipts the same day, but they are ignoring me!!! Honestly I think this is scam! And I am going to the police tomorrow... I am done.
Your transaction has already been credited. BULLSHIT!!! Nothing was credited to my ACCOUNT. STILL NOT RECEIVED ANYTHING!!! SCAMMERS!!!! Please check your transaction history because in the system we can see that you got the money credited on 2018-02-01 and have already spent it. Hello, I am having issues with my account and I am unable to login since January 26, my ticket number is #163012. Can you please help me ?
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SpectroCoin_support (OP)
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February 15, 2018, 03:11:06 PM |
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Well, it seems now i can access. But speed is veery low... and also see again a 502 error.. Hope server will be upgraded and these kind of errors fixed. (Maybe Spectrocoin users are grwowing too fast) Thanks. Regards. Hello, Our website was under maintenance for a short period yesterday, which is why you could not log in for some time. But please let us know if you face any other issues in the future.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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SpectroCoin_support (OP)
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February 15, 2018, 03:15:01 PM |
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Do we need to be fully verified to use only the voucher service for amazon?
Hello, No, you do not need to verify your profile in order to buy Amazon vouchers.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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SpectroCoin_support (OP)
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February 15, 2018, 03:57:05 PM |
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I'd love to see a crypto-to-credit card platform than can actually provide stable and continuous service, but with the major service providers clamping down on cyrptos, what are you going to do differently to ensure that you can actually issue cards and avoid the pitfalls everyone else seems to be falling into?
Hello, We had already an agreement in place with a new provider and in the upcoming months the new cards will be implemented.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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teddy5145
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February 15, 2018, 09:27:50 PM |
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Hello,
We had already an agreement in place with a new provider and in the upcoming months the new cards will be implemented.
Will this card available worldwide and not just limited to certain users in certain area? I also remember that I could create a virtual card albeit being unverified, do this new provider will require verification even for virtual card? Also, same question as DroidR17A How can you ensure that this provider won't close its service so suddenly just like Wavecrest did?
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koinmls
Newbie
Offline
Activity: 2
Merit: 0
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February 16, 2018, 11:07:30 AM |
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Hi
Your fees look too high.
Skrill --> Your system %5 Buy bitcoin about %5 Send Bitcoin about $20
This is over %10 and i thinks this is too high. Good systems and company but really costly.
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SpectroCoin_support (OP)
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February 20, 2018, 11:50:58 PM |
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Hello,
We had already an agreement in place with a new provider and in the upcoming months the new cards will be implemented.
Will this card available worldwide and not just limited to certain users in certain area? I also remember that I could create a virtual card albeit being unverified, do this new provider will require verification even for virtual card? Also, same question as DroidR17A How can you ensure that this provider won't close its service so suddenly just like Wavecrest did? Hi, the cards will be supported at most worldwide countries. You can find the full list here: https://blog.bankera.com/2018/01/07/new-bankera-cards-have-already-arrived/ The virtual cards might require verification. Also, we cannot guarantee that new provider won't close its service however we are always ready with a plan B.
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| 30+ currencies, bank wires, credit cards supported |
| Cryptocurrency Exchange | Prepaid Card |
| Blockchain Wallet | Payment Processor |
| Amazon Vouchers | Mobile top-ups |
| 24/7 Support | Available worldwide |
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