eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20

[Bkorx13]

I did and got no response yet.
Hope they respond soon.

@d5000 it was to USDC which they have 50000 of right now, not eth

If you need your funds asap, sometimes you have a button in your order, that gives you the possibility to do an automatic refund. Not sure if it is the case for you.

I gave a refund address but there is no refund button

EDIT: I see ETH and USDT and USDC are now gone from the website front end. cool

still waiting on my USDC

[paid2]

I gave a refund address but there is no refund button

EDIT: I see ETH and USDT and USDC are now gone from the website front end. cool

still waiting on my USDC

They are aware about the current issue and working on it:

[Bkorx13]

I gave a refund address but there is no refund button

EDIT: I see ETH and USDT and USDC are now gone from the website front end. cool

still waiting on my USDC

They are aware about the current issue and working on it:

https://www.talkimg.com/images/2024/07/17/4Ctvf.png

Got an email from them now, we'll see in a couple hours.

ty for the responses

[examplens]

I gave a refund address but there is no refund button

EDIT: I see ETH and USDT and USDC are now gone from the website front end. cool

still waiting on my USDC

eXch is a trusted exchange, you don't need to worry about your funds. I hope you downloaded the letter of guarantee in case it is needed later.

Earlier, there was also a problem with their Ethereum node, then it was resolved in a short time, I assume that it will be the same this time as well. Obviously, there is a problem here, but I believe that eXch is also aware of it and that they are working on the complete elimination of the problem.

[Bkorx13]

I gave a refund address but there is no refund button

EDIT: I see ETH and USDT and USDC are now gone from the website front end. cool

still waiting on my USDC

eXch is a trusted exchange, you don't need to worry about your funds. I hope you downloaded the letter of guarantee in case it is needed later.

Earlier, there was also a problem with their Ethereum node, then it was resolved in a short time, I assume that it will be the same this time as well. Obviously, there is a problem here, but I believe that eXch is also aware of it and that they are working on the complete elimination of the problem.

All good now, thanks bros

[fillippone]

As I said earlier, the capability of solving a problem are a more reliable indicator of the organisational skill, rather the absence of problems in the first place.
The customer experience somehow comes first the sheer technical experience, for a retail exchange.

[examplens]

As I said earlier, the capability of solving a problem are a more reliable indicator of the organisational skill, rather the absence of problems in the first place.
The customer experience somehow comes first the sheer technical experience, for a retail exchange.

The eXch team seems to be more dedicated to the functionality of the platform and prefers to make the technical part work well rather than entering into long support discussions with clients.
It seems that the problem Bkorx13 had has been solved, and the System status log confirms this

Code:

UPDATE: Issue with successful resolution. All afftected orders are now complete.

[paid2]

Everyone is welcome to join the 14^th Free Raffle to try to win a nice Custom eXch Cryptosteel Capsule! 

[FREE RAFFLE] - Custom eXch Cryptosteel Capsule (#14)!

[GazetaBitcoin]

Everyone is welcome to join the 14^th Free Raffle to try to win a nice Custom eXch Cryptosteel Capsule! 

Once again, thank you paid2 & eXch!

I didn't have any luck so far, but hope dies last! Let's see if this time I'll be luckier than before...

And, of course, I posted raffle in the Romanian translation of OP and also inside the Romanian thread dedicated for contests.

Good luck everybody and congrats to all previous winners!

[Cricktor]

All good now, thanks bros

It would've been nice and informative for others, if you were a little more detailed regarding the resolution of your issue. Unless there's nothing more to say that once eXch fixed their ETH node issues, all orders have been completed quietly as indicated by their status update.

Still, to elaborate a bit more, isn't a bad conclusion of your issue.

[JollyGood]

I will try to enter this competition and see how it goes. Just as you stated, I would like to wish all participants the best and also appreciate the efforts by paid2 and eXch for their efforts 

Once again, thank you paid2 & eXch!

I didn't have any luck so far, but hope dies last! Let's see if this time I'll be luckier than before...

[BitMaxz]

I found the affiliate link of eXch anyone use the affiliate link with your own signature?


Good luck to those who will join on the raffle and it seems that no one yet taking my favorite position so I'm going to join too.

Edited: Someone already posted my favorite numbers I'm a bit late.

[SFR10]

I found the affiliate link of eXch anyone use the affiliate link with your own signature?

I don't think using affiliate links in our signatures can count as public affiliation ^{[the only thing that they allow for normal users]} simply because of the fact that there's no easy way to verify we didn't abuse it.

[BlackHatCoiner]

Personal feedback: 5% as a service fee in XMR swap is very expensive. Right now, in Bisq, you can buy XMR with only 1.48%, without taking into consideration that you can create your own offer.

[dkbit98]

This Animesh phishing is a convenient red herring.

It's not cool to use alt accounts like this activating it for the first time since 2021, talking to yourself, and it's pretty obvious to everyone who you really are btw
I have been neutral and just watching the recent drama but I had to step in and finally say something.
That doesn't mean that I am defending anyone but I don't like what I saw in last few pages of this topic.

Personal feedback: 5% as a service fee in XMR swap is very expensive. Right now, in Bisq, you can buy XMR with only 1.48%, without taking into consideration that you can create your own offer.

And in Bisq fork haveno.exchange, but question is can you exchange larger amounts quickly
https://monero.boats/

[JollyGood]

On the eXch website it is showing 5% on the dynamic rate fee and 5.5% on the flat rate fee. When taking in to consideration there are several options to swap, you are right the fees are certainly very expensive when comparing them. If Bisq fees are circulating around 1.48% then any competitor should really be very close to that mark unless they have exceptional reputation that drives their higher fees. Maybe eXch will revise the fees in the near future to stay within range of alternative options.

Personal feedback: 5% as a service fee in XMR swap is very expensive. Right now, in Bisq, you can buy XMR with only 1.48%, without taking into consideration that you can create your own offer.

[examplens]

On the eXch website it is showing 5% on the dynamic rate fee and 5.5% on the flat rate fee. When taking in to consideration there are several options to swap, you are right the fees are certainly very expensive when comparing them. If Bisq fees are circulating around 1.48% then any competitor should really be very close to that mark unless they have exceptional reputation that drives their higher fees. Maybe eXch will revise the fees in the near future to stay within range of alternative options.

Personal feedback: 5% as a service fee in XMR swap is very expensive. Right now, in Bisq, you can buy XMR with only 1.48%, without taking into consideration that you can create your own offer.

This high fee is only for XMR swap, all other pairs have significantly lower fees of 0.5%-1%
I think there was a similar discussion earlier, and some explanation is that the XMR swap fee depends on the current supply/demand ratio

[paid2]

This high fee is only for XMR swap, all other pairs have significantly lower fees of 0.5%-1%
I think there was a similar discussion earlier, and some explanation is that the XMR swap fee depends on the current supply/demand ratio

Yeap absolutely.

Here is the message explaining why there is a highest fee for XMR:

The service fee increase is a loss prevention mechanism of our exchange and usually only affects highly volatile coins, which in that case was XMR. Don't forget that we don't resell Binance like other swappers, so charging 0.5% which often causes a loss of our own reserves is not always an option.

The first service fee spike for XMR pairs was caused by OKX delisting XMR.

The second service fee spike for XMR pairs was caused by Binance attacking XMR by delisting announcement and price manipulation involving various techniques not obvious to most people (except ones who have been here enough to know how all this speculative market works and has nothing in common with tech)

As a service that provides its own liquidity for trades, we have to protect our liquidity from extreme volatily in order to prevent losing our capital.

If we increase a price by 5% 10% or 22% it means we only do it to protect ourselves from some factors currently affecting the coin's price and not to make extra gains.

We are barely able to make any profits even with a current 5% service fee but it's at least a good (and only) mean of protection against high volatility.

However, we are considering to keep 5% on selling XMR in future because our service is now used by many other services with a purpose of mixing, therefore it's absolutely inconvenient for us to work hard acquiring XMR then give it away for nothing to some other service that makes considerable gains based off our hard work acquiring XMR. Same for users who only use eXch for mixing their BTC through XMR - we don't consider it honest when some of them complain about 5% for the level anonymity they will take from our service without recurring to chaining their funds flow through different services that might cost them far more than just 5% (and who are often eXch's resellers).

I wonder why recently some pairs BTC-XMR for example charge 5% fees on eXch when just few months ago it was 0.5% fee ?
OP does all the pairs will soon be at 5% fee? or it will stay only for ETH-XMR BTC-XMR ?
It's sad this eXch was the best in the industry until it became overpriced just recently..

I understand i just hope this 5% fee will not apply to all the pairs in the future, and it is indeed for re-balancing the liquidity.

A price increase of 5% on XMR won't make us worse for sure, because first of all it's justified and secondly we are the only service offering a set of unique privacy/anonymity options and features.

And no, we do not plan to impose a 5% service fee to other pairs unless it becomes necessary, like it was/is in case of XMR.

[examplens]

Super, this is exactly what I was thinking, but it was complicated for me to search for a post.
thanks, paid2 for the effort
So, a higher fee is not about eXch's greed, just adapting to the actual market.

Yeap absolutely.

Here is the message explaining why there is a highest fee for XMR:

The service fee increase is a loss prevention mechanism of our exchange and usually only affects highly volatile coins, which in that case was XMR. Don't forget that we don't resell Binance like other swappers, so charging 0.5% which often causes a loss of our own reserves is not always an option.

The first service fee spike for XMR pairs was caused by OKX delisting XMR.

The second service fee spike for XMR pairs was caused by Binance attacking XMR by delisting announcement and price manipulation involving various techniques not obvious to most people (except ones who have been here enough to know how all this speculative market works and has nothing in common with tech)

As a service that provides its own liquidity for trades, we have to protect our liquidity from extreme volatily in order to prevent losing our capital.

If we increase a price by 5% 10% or 22% it means we only do it to protect ourselves from some factors currently affecting the coin's price and not to make extra gains.

We are barely able to make any profits even with a current 5% service fee but it's at least a good (and only) mean of protection against high volatility.

However, we are considering to keep 5% on selling XMR in future because our service is now used by many other services with a purpose of mixing, therefore it's absolutely inconvenient for us to work hard acquiring XMR then give it away for nothing to some other service that makes considerable gains based off our hard work acquiring XMR. Same for users who only use eXch for mixing their BTC through XMR - we don't consider it honest when some of them complain about 5% for the level anonymity they will take from our service without recurring to chaining their funds flow through different services that might cost them far more than just 5% (and who are often eXch's resellers).

I wonder why recently some pairs BTC-XMR for example charge 5% fees on eXch when just few months ago it was 0.5% fee ?
OP does all the pairs will soon be at 5% fee? or it will stay only for ETH-XMR BTC-XMR ?
It's sad this eXch was the best in the industry until it became overpriced just recently..

I understand i just hope this 5% fee will not apply to all the pairs in the future, and it is indeed for re-balancing the liquidity.

A price increase of 5% on XMR won't make us worse for sure, because first of all it's justified and secondly we are the only service offering a set of unique privacy/anonymity options and features.

And no, we do not plan to impose a 5% service fee to other pairs unless it becomes necessary, like it was/is in case of XMR.

[JollyGood]

This high fee is only for XMR swap, all other pairs have significantly lower fees of 0.5%-1%
I think there was a similar discussion earlier, and some explanation is that the XMR swap fee depends on the current supply/demand ratio

That is true and full credit to eXch because they seem to run out of XMR regularly but end up topping the balance to replenish the amount available. They seem to be very popular for XMR swaps and have both supply and demand issues. Sometimes you have to wait for a short while until they top it up but in the end they always do it.

Having said that, when paying up to 5.5% in fees for XMR swaps is not feasible for the customer, he will go elsewhere but will probably continue to use eXch for other swaps.

Here is the message explaining why there is a highest fee for XMR:

Thank you