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Author Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting  (Read 440835 times)
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FortuneJack
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January 29, 2016, 07:50:28 AM
 #2061

Hi, how do I get the 20% back from my losses? 

I lost first 2 deposits yesterday but can't find any details besides this big sign in the lobby.



Dear nickles987,

We are sorry to hear you lose, but to get 20% of the loss you need to become Unlucky Jack. Unlucky Rewards are only for those who lost most during the week. Top 3 users, who lose most will get refund 20% of their losses. We are sorry that we cannot refund everyone who lose.

Unlucky Jack – is announced each Monday at 11:00 Casino Time. These unlucky few are identified by the size of the deposit sum they lose during the respective single week.

Have a great weekend!

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piebeyb
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January 29, 2016, 07:58:34 AM
 #2062

Oh, poker that's good!!
yeah for it to remain in this thread, view information about other poker, cheers

nickles987
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January 29, 2016, 08:18:07 AM
 #2063

We are sorry to hear you lose, but to get 20% of the loss you need to become Unlucky Jack. Unlucky Rewards are only for those who lost most during the week. Top 3 users, who lose most will get refund 20% of their losses.

Then why do you have a big sign in your lobby that says "WE RETURN 20% OF YOUR LOSSES"?

If you only give a 20% rebate to the 3 biggest losers of the week, the sign should say that.

Its not nice to tell people who play on your site "WE RETURN 20% OF YOUR LOSSES", then when they lose - they find out the "YOU" in the sign was reffering to 3 players only and if you wanted to be one, you have to lose more.



We are sorry that we cannot refund everyone who lose.

You could. If you wanted.  It might even be a good decision for you overall.

Other sites often have promotions where they offer rebates, some have it as a permanent offer on everything.

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January 29, 2016, 09:48:14 AM
 #2064


You could. If you wanted.  It might even be a good decision for you overall.

Other sites often have promotions where they offer rebates, some have it as a permanent offer on everything.



This doesnt make sense at all. If you are gambling then you should only gamble with what you can afford to lose. If fortunejack refunds you then they will need to refunds everyone that lose as well, that totally doesnt make sense at all. Their rebates term has clearly been stated that you need to be the top 3 within one week, it is your fault for  not reading
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January 29, 2016, 10:00:47 AM
 #2065

This doesnt make sense at all. If you are gambling then you should only gamble with what you can afford to lose. If fortunejack refunds you then they will need to refunds everyone that lose as well, that totally doesnt make sense at all. Their rebates term has clearly been stated that you need to be the top 3 within one week, it is your fault for  not reading

Who said anything about gambling with money I couldn't afford to lose?

You are the one not making sense.

Like I said, they could have a rebate promotion for everyone if they wanted -all they need is for it to increase their overall volume of bets by 10-15% for it to be profitable in the short term, and much less than that with player retention.  4grinz offers 10% rebate on weekly losses every single week for every bet.  Think about it, maybe it will start to make sense eventually for you.

"WE RETURN 20% OF YOUR LOSSES" was very clearly stated. Nowhere on this sign did it say "Unlucky Jack Promo" or "Only 3 players (so probably not you)"

How is it my fault that they have misleading advertisements on their own site?  From the looks of this thread history, this is the kinda they seem to have a habit of doing.
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January 29, 2016, 10:10:18 AM
 #2066

This doesnt make sense at all. If you are gambling then you should only gamble with what you can afford to lose. If fortunejack refunds you then they will need to refunds everyone that lose as well, that totally doesnt make sense at all. Their rebates term has clearly been stated that you need to be the top 3 within one week, it is your fault for  not reading

Who said anything about gambling with money I couldn't afford to lose?

You are the one not making sense.

Like I said, they could have a rebate promotion for everyone if they wanted -all they need is for it to increase their overall volume of bets by 10-15% for it to be profitable in the short term, and much less than that with player retention.  4grinz offers 10% rebate on weekly losses every single week for every bet.  Think about it, maybe it will start to make sense eventually for you.

"WE RETURN 20% OF YOUR LOSSES" was very clearly stated. Nowhere on this sign did it say "Unlucky Jack Promo" or "Only 3 players (so probably not you)"

How is it my fault that they have misleading advertisements on their own site?  From the looks of this thread history, this is the kinda they seem to have a habit of doing.

The information related to Unlucky Jack you can see on our website. Please, see the screenshot:


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January 29, 2016, 10:33:28 AM
 #2067

This doesnt make sense at all. If you are gambling then you should only gamble with what you can afford to lose. If fortunejack refunds you then they will need to refunds everyone that lose as well, that totally doesnt make sense at all. Their rebates term has clearly been stated that you need to be the top 3 within one week, it is your fault for  not reading

Who said anything about gambling with money I couldn't afford to lose?

You are the one not making sense.

Like I said, they could have a rebate promotion for everyone if they wanted -all they need is for it to increase their overall volume of bets by 10-15% for it to be profitable in the short term, and much less than that with player retention.  4grinz offers 10% rebate on weekly losses every single week for every bet.  Think about it, maybe it will start to make sense eventually for you.

"WE RETURN 20% OF YOUR LOSSES" was very clearly stated. Nowhere on this sign did it say "Unlucky Jack Promo" or "Only 3 players (so probably not you)"

How is it my fault that they have misleading advertisements on their own site?  From the looks of this thread history, this is the kinda they seem to have a habit of doing.

The information related to Unlucky Jack you can see on our website. Please, see the screenshot:

http://s15.postimg.org/ft7p73gl7/Unlucky.jpg

I don't want an apology because I lost, that's not what bothers me.

It's the misleading advertisements.

Please see my previous post, where I explained how the sign in your lobby said nothing about Unlucky Jack, or Top 3 only, all it said was  "NO LUCK TODAY?  WE RETURN 20% OF YOUR LOSSES" 

I saw the unlucky jack thing, and at the time thought it was unrelated since it only paid the top 3 losers of the week, while the sign i saw implied that they paid 20% to everyone on a daily basis "hence, ' TODAY ' "

I asked in the chat, and only got a response from two other players who also didn't know how to get the 20% back from "todays losses"

Why doesn't your sign say "Unlucky Jack Promotion, Weekly Losses Refunded for 3 Most Unlucky" or something like that. 
saidiredha
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January 29, 2016, 10:59:50 AM
 #2068

is freeroll poker free ?
Hura
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January 29, 2016, 11:17:00 AM
 #2069

I want to share my experience with promo Jack's Favorite.

This week i played in each games of the promo. I played over than 0.2 in every games. So appears me a green sign in each games and a phrase like that "Congratulation you're now eligible for Jack's Favorite".

But... today i discover (sending a message at FortuneJack) that i'm not eligible 'cause they say i played only 0.1995 on Binary Trade!

So, i explain that the green sign appears in each games of the promo Jack's Favorite... but the only answer i received was that i played only 0.1995 on Binary Trade!

I think that's not the way to solve the problems... 'cause if i know that i'm short of 0.0005 btc to arrived at the 0.2 request i play to match it (i played much more than 0.2 in other games!) - and in my balance appears me a green message of "Congratulation" and a green sign on the Binary game!!!

I think they are not correct in this case...

Dear Hura,

We have discussed your issue in details and sent you the answer. Please, check your e-mail.
Thanks for taking part in improving FortuneJack experience.



So... Jack's Favorite promo will be rewarded with:

Fortune Slot free spins - 10 free spins worth total of 0.005 BTC

3 Boosted Rounds on Keno - Each bet made will be doubled. If you bet 0.3 BTC on Bonus Round, casino awards you with 0.3 BTC on top of your bet, meaning your bet value will be 0.6 BTC and winnings will be paid accordingly

2 BTC GTD Bingo ticket - Players who complete the Jack’s Favorite wagering requirement will be awarded with Bingo’s 1 Premium Room ticket, with 2 BTC guaranteed prize. Premium room ticket cannot be purchased and is only credited by Jack’s Favorite Promotion

Bingo’s 2 BTC GTD prize distribution chart:
One Line    0.4 BTC
Two Lines    0.6 BTC
Full House    1 BTC


In your support mail you say that realized it's a mistake... and credited me 0.02 for BUG BOUNTY!

So, i suppose that you solved the question simply credited 0.02 for a bug bounty?! Or i am missing something...Huh


Ok. I would like to thanks the support.

They realize was not mine mistake and give me 0.02 btc for bug bounty... and it seems next week i'm eligible for Jack's Favorite (i wait wednesday to tell you Smiley if it's... ).



Here i am... to explain that FJ support credited me THIS WEEK the prizes for Jack's Favorite.

Rapid resolution of the matter and excellent support.

Thanks

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January 29, 2016, 04:26:28 PM
 #2070

is freeroll poker free ?
Yes there are freerolls every hour with 20 mbtc in prizes, there's daily one too with 100 mbtc in prizes. you can get more info about freerolls here(https://fortunejack.com/games/poker)
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January 29, 2016, 04:56:21 PM
 #2071

How is it my fault that they have misleading advertisements on their own site?  

There is no missleading information on this. You are the one that only read the headline but ignore everything else. If there isnt any term of condition for this written anywhere on site then it is misleading advertisements but as you can see in the screenshot provided, it has been stated very clear regarding it

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January 29, 2016, 07:16:09 PM
 #2072

We are sorry to hear you lose, but to get 20% of the loss you need to become Unlucky Jack. Unlucky Rewards are only for those who lost most during the week. Top 3 users, who lose most will get refund 20% of their losses.

Then why do you have a big sign in your lobby that says "WE RETURN 20% OF YOUR LOSSES"?

If you only give a 20% rebate to the 3 biggest losers of the week, the sign should say that.

Its not nice to tell people who play on your site "WE RETURN 20% OF YOUR LOSSES", then when they lose - they find out the "YOU" in the sign was reffering to 3 players only and if you wanted to be one, you have to lose more.



We are sorry that we cannot refund everyone who lose.

You could. If you wanted.  It might even be a good decision for you overall.

Other sites often have promotions where they offer rebates, some have it as a permanent offer on everything.


This casino's promotions are pure scam mate. They have 10+ fake accounts to cover up their weekly promotions. Do not trust this casino they are liars. If you lose say in a week 20 Bitcoins they'll have their fake account lose 30 or more to push you out of promotion.
Go look at promotion tab see those profiles wager stats they all look same. Now they have seen this comment next time they will be smarter with fake account creation.
Good Luck anyone who wishes to waste their time and money!!
futurebit640
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January 30, 2016, 12:55:19 AM
 #2073

We are sorry to hear you lose, but to get 20% of the loss you need to become Unlucky Jack. Unlucky Rewards are only for those who lost most during the week. Top 3 users, who lose most will get refund 20% of their losses.

Then why do you have a big sign in your lobby that says "WE RETURN 20% OF YOUR LOSSES"?

If you only give a 20% rebate to the 3 biggest losers of the week, the sign should say that.

Its not nice to tell people who play on your site "WE RETURN 20% OF YOUR LOSSES", then when they lose - they find out the "YOU" in the sign was reffering to 3 players only and if you wanted to be one, you have to lose more.



We are sorry that we cannot refund everyone who lose.

You could. If you wanted.  It might even be a good decision for you overall.

Other sites often have promotions where they offer rebates, some have it as a permanent offer on everything.


This casino's promotions are pure scam mate. They have 10+ fake accounts to cover up their weekly promotions. Do not trust this casino they are liars. If you lose say in a week 20 Bitcoins they'll have their fake account lose 30 or more to push you out of promotion.
Go look at promotion tab see those profiles wager stats they all look same. Now they have seen this comment next time they will be smarter with fake account creation.
Good Luck anyone who wishes to waste their time and money!!

Is it really this FJ casino got some issues or people are targeting this site to shade there name? Recently there are so many new members are accusing on there trustworthiness without proper proofs so can't believe them. I think there are well repudiated casino to gamble.
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January 30, 2016, 01:11:41 AM
 #2074

Is it really this FJ casino got some issues or people are targeting this site to shade there name? Recently there are so many new members are accusing on there trustworthiness without proper proofs so can't believe them. I think there are well repudiated casino to gamble.

Why are you quoting me?

I posted proof, a screen shot of exactly what bothered me.  More reading, less targeting noobs, let's make the world a better place together.
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January 30, 2016, 01:45:55 AM
 #2075

How is it my fault that they have misleading advertisements on their own site?  

There is no missleading information on this. You are the one that only read the headline but ignore everything else. If there isnt any term of condition for this written anywhere on site then it is misleading advertisements but as you can see in the screenshot provided, it has been stated very clear regarding it

I saw the ad they have today:



If they are only giving rebate to 3 players a week, that's definitely misleading.

Obviously they hope for most to follow this order:  see the sign makes you deposit, lose the deposit then you read the terms, realize if you want that rebate you better Re Deposit quick!


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January 30, 2016, 08:26:04 AM
 #2076


If they are only giving rebate to 3 players a week, that's definitely misleading.

Everything is stated in the promotions page about the loss rebate so it is not misleading. Fortunejack made that banner since it is much more eyecatchy but atleast the term is clear in the promotions page. You cant really blame the site for not double checking the promotions as most promotions always come with some terms
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January 30, 2016, 10:04:31 AM
 #2077

finally we can play poker at fortunejack, congratulation for launcihng the poker room! i see the UI similar to betcoin.ag poker? are they used same provider ? but this one pretty cool with black color pattern i like it. looking forward to see a big tournament!
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January 30, 2016, 10:12:13 AM
 #2078

i see the UI similar to betcoin.ag poker? are they used same provider ?

Most poker game in many sites have almost the same layout but what can you expect more from a poker game? Most of the elements in the poker game is the same so you could see many similaritiies of poker sites however fortunejack poker is totally different from betcoin.ag poker format in rakeback and freerolls of course
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January 30, 2016, 11:00:00 AM
 #2079

I tried the poker game but a very long loading, whether only I who experience or my conection  troubled? I want to hear from someone
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January 30, 2016, 12:21:28 PM
 #2080

I tried the poker game but a very long loading, whether only I who experience or my conection  troubled? I want to hear from someone

I get same problem with you i just use chrome and stuck in HTML 95% Loading
I tired to clear data and chace of my browser but still not working

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