I am new to leonArdo. How can I see profitability of the trades? Is there a place to see current standing value in BTC?
P.S: I am migrating from Crypto-PHP.
Hi! You can hover over the buys and sells so far. The next release will also help to track your portfolio value better. But we are also working on more sophisticated tracking tools to be released in the next releases. All the best, Rene Thanks for response. Having explained above, still, how do I find out exact profit I made in each trade? What I understood is to just look at my BTC balance on exchange to find out myself. Pardon my ignorance on the matter!!! Hi, when you hover over the visual marker of the sell/buy in the graph you see your profit calculations. All the best, Rene |
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Im trying to use bol band strat on poloniex and bittrex, it will detect the sell signal then hangs trying to sell.
Win 7 32 and 64 bit.
Running as administrator.
Anyone got any pointers?
What shows in your logs at the moment it hangs?? .. DEBUG @1521598294219 03/20 09:11:34 pm [poloniex:DOGE/BTC] : received 0 active orders .. Does it 'un-freeze' at any point? Does the whole program freeze or just the strategy? Could you send the logs and a screenshot to support@marginsoftware.de? Thanks! All the best, Rene |
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I am new to leonArdo. How can I see profitability of the trades? Is there a place to see current standing value in BTC?
P.S: I am migrating from Crypto-PHP.
Hi! You can hover over the buys and sells so far. The next release will also help to track your portfolio value better. But we are also working on more sophisticated tracking tools to be released in the next releases. All the best, Rene |
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Where do i send report for bugs?
I cannot locate username field under ubuntu.
Hey, you can drop us a mail with the logs to support@marginsoftware.deTo login to the exchange you just need the key and secret at login on leonArdo. All the best, Rene |
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Ok so just to clarify, if we had already bought leonardo we are considered hero members and if we sign up for the "free period" and then sign up for a subscription then we get the 50% discount on all subscription prices?
This free period will be available after the launch of the new site and the new bot margin? I really have enjoyed leonardo and there is a lot of demand for a bot that can connect to binance's api so i will strongly consider remaining a customer.
You get 6 month for free + 50% discount on all subscription prices going forward. Also you will get 12 month for free if you were a ultra customer  Thanks for your support and all the best! Rene |
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Just think about it, with this post on March 9th, you immediately went into a tirade and then got vulgar. Instead of editorializing your issues, just send a note to support like everyone else. Yeah but chances are, that it will make no difference anyways....... Sadly. Dear Hacky, the issue will be fixed by the next release and also will find its way into leonArdo. We are working around the clock on the product. Dropping a mail to support@marginsoftware.de is usually the quickest way to get a reply. All the best, Rene |
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Another bug i found..
If you have a (margin maker) bot running on a pair, the stop the bot and say yes to remove the open order but need to modify the order for whatever reason.
leonArdo _always_ crashes. It's reproducible on any version since 3.7.8 on ubuntu linux at least...
Hacky
Hi Hacky, If you have a (margin maker) bot running on a pair, the stop the bot and say yes to remove the open order but need to modify the order for whatever reason. I can't reproduce this. Anyone else have this issue? Jonathan |
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Do you have a plan to implant a signals option on your new software, by the way when you will release the new product? plz check cryptohopper for reference.
Hi, yes we have plans to exactly do that! And the release eta is very soon  All the best, Rene |
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Will you add more indicators in the future like Stochastic RSI ?
Thanks.
We already have RSI, but will add many more including a Stochastic RSI in the future. Thanks for getting in touch. Jonathan |
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Amazing product
Thanks |
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It would be nice if each tab remembers the vertical "magnification factor" for each chart. When I flip between the charts, I have to use the mouse scroll wheel to re-adjust each time...
Yes, this is something on our radar to implement. Thanks for the suggestion. Best wishes, Jonathan |
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What about livecoin?
Do you think add to new Exchanges? Like Livecoin, cryptopia etc. We will also add more exchanges in the future based on trading volumes and demand. All the best, Rene |
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Really liking the the design. One suggestion, regarding Multichart view, and multiple monitors.
May help if have the coin pairs in large letters, so can easily distinguish from one chart to the next. Maybe top left of the chart in large letters.
Any indication as to new pricing and structure?
Good suggestion. This post explains new subscription model: https://bitcointalk.org/index.php?topic=1467939.msg30843316#msg30843316Best wishes, Jonathan |
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Looks good
Can't wait to try
Team, have you thought about ICO in order to become something like Bloomberg? ))
Thanks! We want to stay away from raising money with an ICO because of the legal uncertainty around it. All the best, Rene |
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hello All
Quick question.
I have added bitfinex to my bot today. It seems to be taking ages to place another order after making a buy or a sale.
Is this correct?
I've noticed that in the setting menu there is a Bitfinex sectoin stating 'manual call quota per minute' ... not sure if this is something to do with it.
Thanks
Hool
Hi hooliuk, What is the 'manual call quota per minute' parameter set at? If it is set too low you can increase it. Most of the calls we do from bitfinex use web sockets and don't affect the call quota. I just tested Bitfinex there and it was quite fast. Anyone else having difficulties with Bitfinex? Best wishes, Jonathan definitely seems to be an issue. But not on all my pairs. I'm only running 5 pairs but BTC/NEO and BTC/XMR are really struggling. It keeps sitting saying strategy busy... very odd. I've set the call quota to 70 now. Lets see if this resolves the issue. I have another question. As the price increases it doesn't re-ajust the buy level. it leaves it waiting for a drop rather than constantly working the peaks and troffs. Have I missed something with that? thanks Also it doesn't look like the wallets are updating... I have sell orders open, and the wallet has not reserved the amount. Then it lets you sell the wallet. And then... the order in the strategy stops. hmmm hmm, no clue? It's working perfectly for me. Can you please get in touch with support with as much info as possible. Please send us a log file for one of the currencies that is showing incorrect funds. The logs can be found in the .leonArdo folder. Best wishes, Jonathan |
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hello All
Quick question.
I have added bitfinex to my bot today. It seems to be taking ages to place another order after making a buy or a sale.
Is this correct?
I've noticed that in the setting menu there is a Bitfinex sectoin stating 'manual call quota per minute' ... not sure if this is something to do with it.
Thanks
Hool
Hi hooliuk, What is the 'manual call quota per minute' parameter set at? If it is set too low you can increase it. Most of the calls we do from bitfinex use web sockets and don't affect the call quota. I just tested Bitfinex there and it was quite fast. Anyone else having difficulties with Bitfinex? Best wishes, Jonathan definitely seems to be an issue. But not on all my pairs. I'm only running 5 pairs but BTC/NEO and BTC/XMR are really struggling. It keeps sitting saying strategy busy... very odd. I've set the call quota to 70 now. Lets see if this resolves the issue. I have another question. As the price increases it doesn't re-ajust the buy level. it leaves it waiting for a drop rather than constantly working the peaks and troffs. Have I missed something with that? thanks I'd have to see a screenshot to give you a definite answer, but I suspect the price doesn't increase because of the Min effective gain constraint. If the bot sold before the buy price is contained by that parameter. Please send a screenshot to support@marginsoftware.de and we'll help you out. Best wishes, Jonathan |
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I can see frustration on both sides. Lifetime means what it says. We can talk semantics all day and never get anywhere. I can also see that having a viable business means the software will continue. I also don’t like heated exchanges, where someone is called a troll for voicing their opinions, and where someone says the company is unethical. There has to be a willingness to talk things through and come to a reasonable compromise of sorts. With any software purchase, there is a company that wants to do what they love and make money to keep doing it, and a customer that wants use out of it. If those two things benefit each other, everyone is happy. When the equation becomes imbalanced, there is friction and one side has to make a change. Software doesn’t do what the customer expected, refund or change the software. Business has to decide what they can do. Business can’t stay afloat with current software licensing model to stay in business. Have to change or go under, not good for anyone.
Extremes:
1. Business changes licensing model, leaving current customers in the dust.
2. Business marks all current customers as lifetime paid and changes model for new customers.
My guess is that option 2 is what most customers would want, unless they have other reasons motivating them such as fear of the business going under and losing access to software they love. Number one was probably the best bet to keep the business afloat at the risk of alienating customers.
Seems a compromise was put forth in between the extremes by providing a free period and by reducing fees to try to create a win for all. Some like it, some do not for whatever reasons. The choices are to continue to try to reach a consensus, or a higher percentage of agreement, or just see what survives the fallout of the current offer.
1. In an effort to offer other options for discussion, which may be impossible, it there a way to turn over the API portion of the code for community updates, or charge for API updates.
2. Maybe you get a percentage of trades like an exchange. I’d give you .1% of all trades. I give Bittrex .25% on each.
3. Another thought would be to continue to support API changes for free, and entice people away from the old software with great new features with Margin. This would only work if there was an agreement on what current feature sets or performance criteria for Leonardo it should end with. I know there are challenges with this as have been mentioned.
I think entertaining a frank discussion with customers, without everyone getting bent out of shape, is beneficial for everyone. It may not change the current offer, but it could change opinions to be a little more positive and receptive to changes that must happen for us to continue our relationship. I think everyone wants this to succeed or we wouldn't be here.
Thanks for your contribution. I really appreciate it. However, none of the final options you mentioned are possibly for us as our resources are quite limited and our efforts have to go into improving margin. Maintaining a second codebase is completely beyond our capacities and it is for this reason that we have to EOL leonArdo. There will be a final version and some limited updates in special cases with key additions, but that will be the extent of it. Once again I really appreciate your opinion. Best wishes, Jonathan Hi, I’m one of your small time "heroes" 1. I’m the one complained December 21 2017 that ping pong does not "loop" it did just the first part either buy or sell and then just went to sleep. Here at the forum Marginsoftware claimed that it is fixed! It was not until well later it was confirmed over and over to be broken. 2. I’m the one noticed you that your stop loss was just yellow line well I’m the one took the bullet for you my friend Margin / Jonathan as your stop loss did not help me at Christmas time. freakin stop loss had just one job to save my ass but. It just did NOT! My point here: Your product is proven faulty and faulty after you told us it is fixed. In this forum you are reading at this moment. So Margin UG (haftungsbeschraenkt) as a company does not deliver promises and does not fulfill MY expectations. Therefore: There are plenty of arguments at both sides. In that case there is institution for that to solve such questions daily basis it is called Consumer Disputes Committee as far as I understood it’s at https://www.evz.de ? They will calmly decide who is right. And without hesitation will shut any company down eventually to protect customers if needed. I think that I as a private individual have 2 year period to file my complaints and if issues are not fixed within reasonable time I do have basis to claim back my money? Same institution will act as independent mediator at such situations where your customers might think you use “bait and switch” tactics in case you will just repackage your existing product!!! As I’m not German citizen nor netizen I cannot make the initial claim as it must be filled at country of origin. Und my German is really bad. So if there are German heroes then just file the claim and it will be solved normally within 90 days FOR GOOD!!! NOTE! Margin UG (haftungsbeschraenkt) at this very moment still sells “lifetime licenses” to customers who might not be aware of ongoing changes (OK new logo and rebranding.) but at the chart I can still buy your product “FOR LIFE” like today? Really? Maybe it is good time to specify the phrase “lifetime license” on the page or remove it. NB! I’m not mad I want the situation to be sorted out before I start dumping my money into it monthly basis that’s it! Thanks edit: i filed the complaint thru: https://ec.europa.eu/consumers/odr/main/?event=main.home2.showCOMPLAINT FORM SUMMARY COMPLAINT REFERENCE: 2018/18335 Print out date: 09/03/2018 STATUS: Registered NOTE !!! IT DOES NOT MEAN THAT I BLAME MARGINSOFTWARE NOR EMPLOYEES IN ANY WAY!!! I AS I CUSTOMER CAN ASK LEGAL ADVISE FROM INSTITUTIONS AS EU CITIZEN. I DID IT TO PROTECT MY CUSTOMER RIGHTS AND TO BE SURE THEY ARE RESPECTED! Consumer protection legislation in the EU guarantees that everyone has the right to be treated fairly when buying goods and services whether online or offline. European legislation guarantees consumers fair treatment products which meet acceptable standards a right of redress if something goes wrong Hi, Your product is proven faulty and faulty after you told us it is fixed. In this forum you are reading at this moment. So Margin UG (haftungsbeschraenkt) as a company does not deliver promises and does not fulfill MY expectations. We deliver a software product. You do know that Apple, one of biggest companies in the world, brings out patch releases for their software all the time. That's because that is the nature of a software product. We are doing our best here. Furthermore you bought a product still in beta. We provided a free demo version for you to try out before you buy it too so there is really no excuse not to know what you are buying into. We have put thousands upon thousands of hours into delivering a trading terminal for the cryptocurrency space. The first true trading terminal. We have to deal with new exchanges that cannot handle increased trading volumes and deliver unreliable responses through their APIs. And unlike many of our competitors we don't only have to handle this, but we deliver a native desktop application with an advanced GUI. It's hard work. We are a small startup working our asses off over here so perhaps cut us a little slack. Best wishes, Jonathan |
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hello All
Quick question.
I have added bitfinex to my bot today. It seems to be taking ages to place another order after making a buy or a sale.
Is this correct?
I've noticed that in the setting menu there is a Bitfinex sectoin stating 'manual call quota per minute' ... not sure if this is something to do with it.
Thanks
Hool
Hi hooliuk, What is the 'manual call quota per minute' parameter set at? If it is set too low you can increase it. Most of the calls we do from bitfinex use web sockets and don't affect the call quota. I just tested Bitfinex there and it was quite fast. Anyone else having difficulties with Bitfinex? Best wishes, Jonathan |
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...
For This: "2. Maybe you get a percentage of trades like an exchange. I’d give you .1% of all trades. I give Bittrex .25% on each. " I would vote you for the CEO of Margin.de Period. Ps: I guess current unethical strategy will not bring Margin new customers. In order to get a fee per trade you need a special license from the financial regulator. This is not possible in Germany. Period. |
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Jonathan, I currently own a license just for Bittrex. The idea was to test on Bittrex first then see what happens.
Now, I need Binance support as well quite badly. But I'm not quite sure what is the right direction right now since you are in the middle of switching the platform. Does it make sense to get a license for Leonardo on Binance right now or should I wait? My intention is to try out the new subscription model as well but I would need both Bittrex and Binance support.
Thank you.
If you want to switch to binance to try it out just contact us at support@marginsoftare.deBasically, if after the free period of margin ends you think you will revert to leonArdo then it makes sense to purchase an add on exchange. If you think you will stick with margin then you will get access to all exchanges once we switch. Best wishes, Jonathan Jonathan, perhaps your e-mail server is down? I tried sending it but it bounced back. Yes, I sent you a pm. Sorry about that. There was a typo. This is correct: support@marginsoftware.deBest wishes, Jonathan |
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