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481  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 08, 2018, 11:25:33 PM
Hi,

there seem to be massive issues with the Bittrex API. So please trade with caution! We are assessing the situation and keep you guys updated.

All the best,

  Rene
482  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 08, 2018, 09:17:51 AM
Here is more BB log cut/paste!

Just try to buy.....

Log......
01/07 08:45:28 pm bittrex:XLM/ETH: ticker data update failed (Error while parsing ticker: json2::TypeError: asObject called on non Object, message was: {
  "message" : "",
  "result" :     null,
  "success" : true
}
)
01/07 08:46:49 pm bittrex:XLM/ETH: ticker data update failed (Error while parsing ticker: json2::TypeError: asObject called on non Object, message was: {
  "message" : "",
  "result" :     null,
  "success" : true
}
)

Missing alot of buys by the BB Bot!!!

Hi,

this looks like temporary issues with the Bittrex API. Are you still having this issue on a regular basis?
If yes, please send logs and screenshots to support@marginsoftware.de

All the best,

  Rene
483  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 08, 2018, 08:59:43 AM
@Jon,

Can you let us know if support for Bittrex API WEBSOCKETS support will arrive soon and/or when Leonardo is going to support Binance Exchange (websockets version)?

Bittrex API is pretty bad and I am seeing some lost trade opportunities because of it and I am thinking of switching to another exchange and Binance seems to be the more popular one for the moment.

As a side note I know that for most folks this doesnt matter but I compared bittrex api (non websockets) to Bitfinex (websockets) with the same one pair (LTC/BTC) for 30 minutes and with Bittrex Leonardo downloaded/uploaded 15Megs of data while Bitfinex only used 3megs for 30minutes.

Its no wonder Bittrex API is so slow and crappy. The bandwidth that it has to support must be humongous and thats why it gives out so many errors.

Bittrex does not have an official websocket API. Binance support is in development and will probably release in one of the next releases.

All the best,

 Rene

484  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 07, 2018, 07:35:08 PM
- MacOS 3.7.5 - when coin pump and triggered relative price above in BB, Leonardo crush instantly Sad

Hi,

did it happen once or is it reproducible? Can you send on the logs and maybe a screenshot to  support@marginsoftware.de?

All the best,

  Rene
485  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 07, 2018, 10:29:06 AM
Dear Leonardo team, I'm optimistic about the current update, though having difficulties here, but all for the best. Keep up!
I have been too until this crap starts happening.  Margin support just got an email about this and I am losing my patience with this program. It's getting ridiculous..


How the hell am I supposed to run this when I'm not around when this shit happens? Like turned this on last night before bed and never got no where with it. Bullshit.

Oh and before you ask yes i'm running the newest update 3.7.5

Been having troubles with this program for weeks and expected more from these updates. Now i'm just pissed off with it and soon going to give up on this team.
That could very well be an api issue with Bittrex.  I've heard of a lot of issues with Bittrexs' api from other customers.  I was planning on switching to that exchange, but their api seems to be inconsistent.  I don't have any bot issues on Poloniex, and I have updated to 3.7.5 as well.
The only way I would switch some money over to a new marketplace is if leonardo team gives me the extra api for free. I am not giving up my Bittrex because of their shitty api. May switch margin programs. But not switching marketplaces unless drastically needs too.

The thing is, if the problem is the usual slowness of Bittrex' API (which seems to be, from what you described), the fault is not within leonArdo, it's Bittrex (their infrastructure is probably not catching up with the huge increase in customers). About 1.5 months ago, I was also using Bittrex, but given its API slowness, I decided to switch to another exchange (and PAYED for the new license, which is more than fair, since that requires a whole new implementation, testing, support etc.). The difference was night and day, which means it was really the exchange. Before purchasing the new license and switching, I did a lot of research, and specially, tried the demo for the exchange in question.

Now, of course each exchange has its pros and cons: Bittrex may be slower, but they have more coins, and for some the fact that they are US-based may seem safer (although if you research, every exchange out there has complaints, suspicions of fraud etc.). For me, though, during high loads it was impossible to trade with them, so I had to switch for something faster. Up to you to research, and weight the pros and cons.

I never had this issue with bittrex api before though, it's all I use on leo.

As I am agreeing with you 100% and as well to the leonardo team, this must be a bittrex api issue then. But bittrex has the coins I seek to buy. Not about to go to poloniex because of this issue.

And thanks Leonardo team for expressing your frustrations as well and clearing this up for me. It's unbelievably frustrating as I enjoy bittrex's wide range of coins to buy. Hopefully binance support soon Wink will help my personal endevour here as I really really like your team and your program. I am just frustrated when I can't leave it alone for a few hours by itself without issues. I will have to send a long my thoughts to bittrex about their api. Maybe they can shed some light if they are doing any fixes or updates to fix api issues in the future on their end.

Thanks to all.

Thanks for the kind words! We are doing everything to fix and improve any appearing issues in this quickly changing space as soon as possible.
Also thank you guys for reporting and describing the API issues so that we can tackle them. We appreciate it!

All the best,

  Rene
486  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 07, 2018, 10:24:17 AM
Look at this!

Is this still Bittrex trouble?  Huh

01/06 04:45:53 pm bittrex:RDD/BTC: ticker data update failed (http error while getting ticker: [code: 4]: Timeout (the connection to the remote server timed out))
01/06 04:46:26 pm bittrex:RDD/BTC: http error during chart data get call: [code: 4]: Timeout (the connection to the remote server timed out)
01/06 04:51:55 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:51:58 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:52:04 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:52:06 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:52:22 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:54:02 pm bittrex:RDD/BTC: error parsing orderbook data: Http post of method public/getorderbook failed, with error string "".
01/06 04:55:12 pm bittrex:RDD/BTC: Network error in buffer(active orders): LocalError (as Error): error querying active orders: Http post of method market/getopenorders failed, with error string "APIKEY_INVALID".
01/06 04:55:21 pm bittrex:RDD/BTC: ticker data update failed (http error while getting ticker: [code: 4]: Timeout (the connection to the remote server timed out))
01/06 04:55:28 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:55:30 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:55:36 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:55:38 pm bittrex:RDD/BTC: error parsing json data of chart data: json2::TypeError: asArray called on non Array
01/06 04:58:23 pm bittrex:RDD/BTC: ticker data update failed (Error while parsing ticker: json2::TypeError: asObject called on non Object, message was: {
  "message" : "",
  "result" :     null,
  "success" : true
}
)
01/06 04:59:10 pm bittrex:RDD/BTC: Network error in buffer[2](active orders: LocalError (as Error): error querying active orders: Http post of method market/getopenorders failed, with error string "APIKEY_INVALID"


WOW!


The APIKEY_INVALID seems strange. Are you still having these issues?
If yes please send the logs to support@marginsoftware.de Thanks.

How is Bittrex in general working for you guys right now?

All the best,

  Rene
487  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 06, 2018, 10:03:33 PM
Dear Leonardo team, I'm optimistic about the current update, though having difficulties here, but all for the best. Keep up!

I have been too until this crap starts happening.  Margin support just got an email about this and I am losing my patience with this program. It's getting ridiculous..


How the hell am I supposed to run this when I'm not around when this shit happens? Like turned this on last night before bed and never got no where with it. Bullshit.

Oh and before you ask yes i'm running the newest update 3.7.5

Been having troubles with this program for weeks and expected more from these updates. Now i'm just pissed off with it and soon going to give up on this team.


As we already tried to explain. These APIs are just not always working as described. We are also not happy about that.
We have to deal with it with additional checks and workarounds as they emerge.
488  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 06, 2018, 09:57:05 PM
Are You seeing this from Bittrex?

Log
01/06 12:44:54 pm bittrex:ETH/BTC: http error during chart data get call: [code: 4]: Timeout (the connection to the remote server timed out)
01/06 01:26:24 pm bittrex:ETH/BTC: http error during chart data get call: [code: 4]: Timeout (the connection to the remote server timed out)

01/06 01:28:29 pm bittrex:bot:RDD/BTC: [manual] Order 1946 placed successfully
01/06 01:33:55 pm bittrex:RDD/BTC: ticker data update failed (http error while getting ticker: [code: 4]: Timeout (the connection to the remote server timed out))

using IOS 3.7.4 and 3.7.5  Both showing the same error.  BB not working! Huh

There seems to be some temp. issues with Bittrex. We are trying to catch as much of the API anomalies as possible, but as they are a moving target it is often not foreseeable.

Logs and screenshots to support@marginsoftware.de are very much appreciated.

All the best,

  Rene
489  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 06, 2018, 04:19:02 PM
Hi

I bought LeoNardo today and set up my bittrex api key after purchasing. But i didn't know that secret it's display one-time only. I didn't write it down so i don't have my secret.
Can you help me setting my new API?

just register you new API at http://marginsoftware.de/registration.html

and let us know about it with a mail to support@marginsoftware.de
Then we will build you a new copy!

All the best,

  Rene
490  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 06, 2018, 11:16:05 AM
Update patch version 3.7.5 available

Another one...

  • Fixed stop loss bug in the Bollinger Band bot

Click on the "update available!" link on the leonArdo login screen to download this new version.

Thanks for your continued patience everyone.

Jonathan


Leonardo still crashes for me when it reaches the Stop Loss in the BB bot.

Hi,

could you send on the logs to support@marginsoftware.de?

Thanks!

  Rene

491  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 06, 2018, 11:14:16 AM
Update patch version 3.7.5 available

Another one...

  • Fixed stop loss bug in the Bollinger Band bot

Click on the "update available!" link on the leonArdo login screen to download this new version.

Thanks for your continued patience everyone.

Jonathan


Mac Os X Version, is corrupted. "some components are not found (error -43)" when try to upgrade, i have tried to re download several times

I am also MAC user. it goes with me...


works for me here. Could you try again an let me know in which time period the build was broken for you?

Thanks and all the best,

  Rene



492  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 08:02:29 PM
Update patch version 3.7.5 available

Another one...

  • Fixed stop loss bug in the Bollinger Band bot

Click on the "update available!" link on the leonArdo login screen to download this new version.

Thanks for your continued patience everyone.

Jonathan
493  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 06:33:23 PM
Wanted to show you guys the new Min Effective Gain parameter in the Bollinger Band Bot. If needed, it displays exactly how it adapts the current buy/sell threshold.

Note that without the Min effective gain the sell trade (small yellow triangle) in the middle of the chart would have triggered sooner and the following buy trade (small blue triangle) would also have trigger at a much higher price.

494  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 06:25:38 PM
Good day, anyone has that error ?
Still happend on windows 2016 server Sad
[img=http://www11.zippyshare.com/thumb/bfikCIhp/file.html]http://[/img]

i updated all c++ libs on windows 10 and it is working nice right now.. i had same error before



Yes, please tell us what exactly you did here!

Thanks a lot,
Jonathan
495  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 12:06:25 PM
Those minimum eff. gains in BB bot are great options, thanks for it!
But the bot itself is not yet perfect - it tried to buy 0.5LTC at 5 BTC !! Cheesy



What you are seeing here is the specifics of an emulated spot order to make sure to fill the order in the market.
Our devs are looking in the returned error of that market now. Thanks for sending it on.

All the best,

  Rene
496  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 12:04:10 PM
How do I handel it, when the margin maker fills 0.99 BTC of my 1 BTC buy order and the market wents up to the margin range where the sell of the 0.99 BTC should stay. But it always sticks on the 0.01 BTC buy and waits to get filled before it sets the sell order. The bot could make good profit with that 0.99 sell.

The margin maker can't handle partial filsl like at the moment, but it is on our schedule to address this.

All the best,

  Rene
497  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 12:01:23 PM
Im interested in why it 'did not sell here' on your image.


Tried the latest version with the BB fix, but last few hours it made one deal with -1.4% loss  Huh

As far as I can tell, the settings to prevent this are correct?

https://imgur.com/a/EwiKr

Hi,

thanks for reporting it. Are you sure you did not restart the strategy with a large minimum effective gain that prevented the sell and then later lowered it to 0.1%?

But we will look also into the sell criteria to see if there is a bug on our side.

All the best,

  Rene

Edit: This is not a bug. Please note that the buy/sell signal is only triggered when the top of the opposite order book intersects it. So for example if the bot is waiting to sell, the top of the buy side order book has to intersect the sell signal threshold.

As for why it made a loss. This is because of the nature of spot (market) orders and in certain circumstances the spread. Once the spot order is triggered, it gets executed and if the order book is shallow or if there has been a rapid change in the order book the resulting trade can be displaced from the signal price. These can add up to give the result you saw. One thing you can do is to increase the Min effective Gain.

Thanks for getting in touch.

Jonathan


498  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 11:52:48 AM
Update working smooth so far for me.
Possible bug - Testing BB strat on Poloniex and the only thing that seems a little wacky is the “force buy/sell now” buttons at the bottom aren’t executing. Every time it tries to place those spot orders it hangs up. Tries to recover constantly in the log and never gets anywhere (Regular bot orders seem to work fine in strategy tho). Only solution is to stop and restart the strategy so it stops trying to recover.

thanks for reporting it. We will have a look if we can reproduce it. Sending logs and screenshots to support@marginsoftware.de would also help!

All the best,

  Rene
499  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 05, 2018, 11:50:59 AM
Guys , i downloaded the demo version to check it. The bot is starting and places orders but every time it refreshes the orders (it is set to 0.1 hours) , the btc funds are growing without buying or selling anything ! Started with 0.05 btc funds and after a few minutes i had 0.08 ! Is it a bug in the demo ? Do you have any fix about it ? 

Should be fixed in the current version. Try re-downloading at:

http://www.marginsoftware.de/downloads.html

But we will also double check.

All the best,

  Rene

500  Alternate cryptocurrencies / Service Announcements (Altcoins) / Re: [ANN] leonArdo - Bitcoin Trading Bot for Poloniex, Bittrex, Bitstamp, Bitfinex.. on: January 04, 2018, 11:32:37 PM
Hi, is there any Option for Trailing stop for Bittrex and Poloniex?

even if its not official supportet, maybe you had your own coded included?

We only have it in Bitfinex as their API Supports it.

We plan on writing our own emulated version, but we don't have it yet.

Best wishes,
Jonathan
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