EXMO.com Cryptocurrency Exchange [Official Thread]

[Exmo]

More than 4 days there is no transaction for withdrawal in the blockchain, while the status was "Paid"!
Withdraw №2321744: 21.12 14:35 -0.151 BTC Paid

Dear CRYB,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team

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[Exmo]

Greetings. Im waiting for more than 3 day 4 BCH withdrawal. Had no such problems before. Tickets are not being answered. What might be the problem?

Dear kozak.finance,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team

[Exmo]

12 days waiting for withdrawal (0.36 BTC)...  who has more days? 

Dear piar77,
please send us the number of your ticket. It may help to solve your problem quickly.
Thank you.
Your respectfully, EXMO team

[Exmo]

I am on 8 days waiting for a BTC withdrawal. Definitely not using them again, way uncool..

Dear coinhippy,
please send us the number of your ticket. It may help to solve your problem quickly.
Thank you.
Your respectfully, EXMO team

[Exmo]

Do you think can we get it back or not? Because after a bad experiences with EXMO support, I fell hopeless of get my BTC back again.

I do not know what to think... Support is bad, owners and all staff is from ex-USSR.. I see no logic why some operations are sent to network others - not.
Based on other users' feedback - operations over 5k. have the longest hold period (10-15 days and more).
They say that this situation is because of the BTC network overload that is big lie (they even do not try to send operation to network)... Support asks you wait again and again - looks like they have financial problems and gain time holding big operations and asking clients to wait..  How serious their problems and will these operation be on network - I do not know.. 
hope and wait..

Dear piar77,
EXMO is working. Due to the multiple increase in interest in cryptocurrency market, EXMO is experiencing an intense overload. That's why the average time for consideration of each ticket was extended. We apologize for temporary inconveniences. We do our best to stabilize the effective work of the platform. Thank you for understanding. Your respectfully, EXMO team

[Exmo]

21 days and Iam still waiting for my etherium withdraw

Look like they become a scam website.

We need all user to report them as a scam website if they dont reply for 7 days.

And we should also report exmo to another websites so every one will stop doing exchange with them

Dear Sabri46,
please send us the number of your ticket.
Thank you.
Your respectfully, EXMO team
 

[piar77]

Dear EXMO!

Here is the numbers of My tickets regarding the same transaction:
#234958 - created 13 days ago, closed by your support 6 days ago.
#248169 - created 9 days ago, closed by your support 6 days ago.
#258590 - ticket created by your support after closing my previous tickets 6 days ago.

The transaction itself:
Date: 14.12 12:23 withdrawal 0.3469 BTC to account 1NAVLACwNZBQWyjAZo1VCu5kNbVsjRnwAd

SCREENSHOT:
https://drive.google.com/file/d/1eY-97t6XecI4kKUIhqGHGH2F-4GqKUPg/view?usp=sharing

Hope you will resolve it soon.
Thanks!

[Exmo]

When I try to access EXMO, I get.

502 Error
Bad gateway

Dear rgiles1818,
please try to access EXMO on https://exmo.me/en/ (our official mirror).
Thank you
Your respectfully, EXMO team

[Exmo]

My ZEC deposit from 18th showed up on my exmo wallet transaction history today. Still with 0 confirmations though.

Dear CoinDuck87,
please send us the number of your ticket.
Thank you
Your respectfully, EXMO team

[Exmo]

Over 36 hours and my withdraws are still showing as verifying status.

Dear rgiles1818,
please send us the number of your ticket.
Thank you

[Exmo]

36 hours, no withdrawal, no response to tickets

has anybody actually ever succeeded withdrawing with this company or is it just a fraud?

Dear gopnik,
please send us the number of your ticket.
Thank you

[Exmo]

Been waiting for 13 days,

Saw a user who's ticket got resolved in 19 days.
Still waiting...

Then again the holidays are coming...
FML

Dear reaperisonline,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

[Exmo]

ZEC coin doesnt approved 24 hours.

Dear garpun,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

[Exmo]

Hi! The EXMO situation is getting clear. Everyone who lost ZEC transactions to EXMO is recommended to check if their EXMO wallet addresses are in the list of transactions sent to the folllowing address: https://explorer.zcha.in/accounts/t1LJtWapejZev6G4F7LgNMgwBACunL2pgZg. This is where the funds from EXMO crypto wallets were accumulated, including my own ZEC after I sent it for fiat exchange. In fact, all of us are the victims of a theft, and EXMO actions regarding that issue look like a coverage operation. The thing is what we are going to do about it NOW.

Cитyaция пpoяcняeтcя. Bceм, ктo пoтepял cвoи пepeвoды Zec нa EXMO, peкoмeндyeтcя пpoвepить нaличиe aдpeca cвoeгo кoшeлькa нa биpжe в cпиcкe тpaнзaкций нa дaнный aдpec: https://explorer.zcha.in/accounts/t1LJtWapejZev6G4F7LgNMgwBACunL2pgZg . Ha нeм были aккyмyлиpoвaны cpeдcтвa c кpиптoкoшeлькoв пoльзoвaтeлeй EXMO, в чacтнocти, пocтyпившиe c мoeгo кoшeлькa cpaзy жe пocлe тoгo, кaк я пepeвeл нa нeгo дeньги для вывoдa в фиaт. Пo cyти, мы cтaли жepтвaми xищeния, a дeйcтвия EXMO выглядят кaк oпepaция пpикpытия. Boпpoc ceйчac в тoм, чтo мы бyдeм дeлaть пo этoмy пoвoдy.

Увaжaeмый пoльзoвaтeль,
кpиптoвaлютнaя плaтфopмa EXMO зaинтepecoвaнa в дoлгocpoчнoм coтpyдничecтвe co cвoими пoльзoвaтeлями и ни в кoeм cлyчae нe зaинтepecoвaнa в oпиcaнный вышe пoдoбныx oпepaцияx. Убeдитeльнaя пpocьбa кo вceм пoльзoвaтeлям oбecпeчить бeзoпacнocть cвoeгo aккayнтa нa EXMO, a тaкжe пoчтoвoгo ящикa, нa кoтopый зapeгиcтpиpoвaн aккayнт нa EXMO.   B cлyчae вoзникнoвeния вoпpocoв c вывoдoм/ввoдoм cpeдcтв, пpocим oбpaщaтьcя в cлyжбy пoддepжки. B нacтoящий мoмeнт cлyжбa пoддepжки paбoтaeт в кpyглocyтoчнoм peжимe и cтapaeтcя мaкcимaльнo coкpaтить вpeмя нa paccмoтpeниe зaявoк.
C yвaжeниeм, кoмaндa EXMO


Dear user,
The EXMO cryptocurrency platform is interested in long-term cooperation with its users and is in no way interested in the similar operations described above. It is a strong request to all users to ensure the security of their account on EXMO, as well as the mailbox for which an account is registered for EXMO. In case of questions with withdrawal /deposit of funds, please contact support. At the moment the support service works around the clock and tries to minimize the time for consideration of applications.
Sincerely, the EXMO Team

[Exmo]

500USD got missing from my account. 2 Weeks not a single answer from EXMO support.

Dear TulioS,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

[Exmo]

LADIES & GENTLEMEN, I TRUST EXMO, BE PATIENT, EVERYTHING WILL BE FINE, FROM SECURITY SOURCE ;-)

Official ExMO did not respond to my message on bd@exmo.com about their bug.
For testing enough $ 50

Dear reddish112,
thank for your feedback.
Your respectfully, EXMO team

[teletubo]

500USD got missing from my account. 2 Weeks not a single answer from EXMO support.

Dear TulioS,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

Just to chime in , I also have BTC and XRP withdrawals pending. A LOT of BTC actually.

My ticket number is 272112 .

[kimola]

4.61 bch withdrawal waiting for 18 hours. Support said to me wait for 7 days! What is going on! is exmo scam! what can i do now

Dear kimola,
please send us the number of your ticket for quickly resolving the issue.
Thank you.
Your respectfully, EXMO team

 inquiry (261391)

username arkij you can see on my balance verfying transaction

[reaperisonline]

Dear reaperisonline,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

Inquiery 226137
unresolved
waiting 18 days and 2 minutes as i type this.
Withdrawal money is missing.

Thanks for your reply Exmo, please resolve the issue.

[TulioS]

500USD got missing from my account. 2 Weeks not a single answer from EXMO support.

Dear TulioS,
Has your problem been solved?
If not, send the number of your ticket.
Thank you.
Your respectfully, EXMO team

The problem got solved. But the site seems too slow, i got 2 withdraws under verifying for more than 4 hours. Is that normal?