EXMO.com Cryptocurrency Exchange [Official Thread]

[Exmo]

hey EXMO

i got my statut of withdraw , verify from yesterday till now , nothing happend please resolve me this problem

Same here. My ticket is #272353

Dear zetetics,
your problem was solved. Please check.
Thank you

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[arrrkady]

Hey EXMO,

BTC withdrawal problem occurred. I made a withdrawal in the morning on December 27th. The status in the exchange is "Paid", but there is no transaction id and no coins in my wallet. Two days ago wrote to support email (ticket #269058), still no news. Please check the ticket and resolve this problem.

[zenica]

The connection has timed out

I am getting this message when I am trying to connect. I presume you are experiencing heavy traffic or something like that - just wanted to let you know.

[espirri]

Dear EXMO!

Already 1 day has been transferred to my Waves address some some amoun of waves but still not in wallet! When i check wavesexplorer.com i see already transferred in 15 min. time! Why still not in my wallet??? And why your support not answering? Please solve the problem and tell me why from your side we are waiting to coin wills be in wallet? That is not nice! (Ticket: 273692)

[Fox68390]

Hello Exmo
I'm sorry to post it here, but I'm a little worried, I made several withdrawals of Ripple and one of them (the biggest ...) is still registered "in verifying" since two hours of morning. Failing to transfer it, if you could at least rebuild it on my account it would reassure me.



exmoney <support@exmoney.zendesk.com>
## - Please type your reply above this line - ##

Your inquiry (275009) was accepted by our Customer Support service.
In order to add comments, please write the answer to this letter.



Ps: wholeheartedly with you for Lerner 

[alexdupre]

Dear Exmo, three withdrawals stuck since yesterday in "Verifying" status, ticket #274685

[piar77]

Dear, EXMO!!
19 DAYS since my transaction is PAID in my account and still not on the blockchain.
18 DAYS from my first ticket  #234958!
 

NO explanation so far.. what's going on with your service? Why so many people are suffering from you "brilliant" work!!! Is it a HAPPY NEW YEAR present to all of us?   

[Exmo]

The connection has timed out

I am getting this message when I am trying to connect. I presume you are experiencing heavy traffic or something like that - just wanted to let you know.

Dear zenica,
Thank you for the information. Yes, today our site was under Ddos attack. Please follow us on Telegram https://t.me/exmo_official for further information on platform ability and news.
Thank you

[TheDark]

Exmo, paid for BTC on the 18th of December, says paid, sent the BTC from them, nothing hit the blockchain never got sent to other side nore did I get a TXID to track it , sat countless hours in the support chat bottom right just to get told theres nothing I can do, must wait for an Email 1 to 3 days later, im sitting now 11 days later...still nothing, what is this bullshit, do I need to go to lawyers...?

Hello TheDark,
please send us the number of your ticket. It may help us to solve your problem quickly.
Thank you

#250253 <--- 18th December still no BTC sent, yet says paid...no help from chat at bottom right, sitting in 99 person queues for 3 hours, just to get told to log a ticket, which im enquiring about... this needs resolving NOW!

[Latienda]

Your inquiry (276330) was accepted and is being regarded by our Customer Support service.
In order to add comments, please write the answer to this letter.

[Latienda]

one more ticket: 276344

[coinhippy]

I am on 8 days waiting for a BTC withdrawal. Definitely not using them again, way uncool..

Dear coinhippy,
please send us the number of your ticket. It may help to solve your problem quickly.
Thank you.
Your respectfully, EXMO team

Hi Exmo Team,

thank you for responding. My ticket number is 266171. Will I see my BTC again?

[int2005]

C 23 нoябpя мoй вывoд нa USDT виcит в cтaтyce "Ha пpoвepкe". Чтo вooбщe пpoиcxoдит c биpжeй?

Tикeт 269437

[PVX1989]

Hello Exmo Team,

I made several withdrawals (BTC, ETH, ZCash) and they are stuck in "Verifying" status.
In addition, Waves withdrawal is in 'Paid' status, however nothing is in the wallet and no transaction is on wavesexplorer.com.
Could you please check it and help with resolving of this issue?
TICKET #275962

Thanks

[charlie137]

can't withdraw - email verification error. is this a joke??? ticket 276357

[noncense]

I have not been able to withdraw 3 separate transactions for 6 days now (BCH, ETH, XRP). They all get stuck on "verifying".

All chat support can do is cancel the transfer (after waiting in the queue for 3 hours each time). This is ridiculous, please let people withdraw their money!

Ticket # 277406

[vexxedyouth]

LTC withdrawal has been "verifying" for 100x longer then any other website!

ticket #278032.

THIS IS BAD BAD BAD!!!

I LOSE MONEY!

[castiglioni]

I'm waiting about 24 hours for a USD withdraw to my advcash account and no answer to my ticket. It can't be serious. Its making me consider never using EXMO again.   

[Esli]

can't withdraw - email verification error. is this a joke??? ticket 276357

I get the same error when withdrawing ("error 10325: need to confirm the email"). Chat support told me to send an email to support@exmo.com which includes your EXMO username & email address and a request for account activation.

[barosanurexx]

Hy there
I deposit 581 xpr in your account guys and still receive nothing ,i wait for 4 hr now
WERE IS THE PROBLEM
I submited a tiket as well
The number is 279626

Problem solve i receive my deposit after 4 hr