EXMO.com Cryptocurrency Exchange [Official Thread]

[LiamGallagher]

Hello,

I did a creditcard withdrawal 4 days ago. It said it will max take 3 days to credit. I still didn't receive anything..

Support ticket 341885

Hi There,

your issue should to be fixed now

Hello.
I still didn't get my money.. Could you take another look?

Hi There,

What about now?

Hi again,
No, I still didn't receive anything..

Hi There,

Your funds was returned that you have made 3-4 days ago. For another transaction you need to wait as well. Because Withdraw on Mastercard/Visa can take up to 3 days.

Best Regards,
EXMO Team

And again after 3 days I received nothing at all..

[Exmo]

Hello Exmo.
Two weeks ago I received error while creating withdrawal request. Balance was reduced by the withdrawal amount but the withdrawal request did not appear. I made ticket #323025 but this ticket has not yet been processed by the support service. Is there a schedule for processing requests? When will I receive my funds back?

We are checking your issue as well

Your ticket is fixed

[En_Ru_Tr Translator]

hello exmo support

i did 1.688 eth deposit to my exmo wallet

transaction has more than 100 confirmations but eth didnt show up in my wallet

tx: 0x5f78f20d1280e1e77364b62b10474cf02b56f559c130fe921af88a3cbf726415

ticket no #354297

please fix it

thx

problem solved
thx
__________________________________________

but i have one more pending ticket # 354872

i did 1.58663677 eth deposit to my exmo wallet, tx has more than 100 confirmations, but eth didnt show up in my exmo wallet

tx:0x590a4dd53f7ee3b9f8ce64aaf348b38544134f76581be1aa4e8120e63b8559f4

can u please fix the problem

thx

Forwarded your ticket to support team.

Best Regards,
EXMO Team

problem solved
thx

[giugim]

Good day,
Exmo please check this ticket  #355492
Thank you

[Exmo]

Good day,
Exmo please check this ticket  #355492
Thank you

Hi There,
I'm checking

[Exmo]

I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295

Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM

[LiamGallagher]

I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295

Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM

Please give an explanation that my creditcard withdrawal still isn't fixed..

[caduvoss]

 
for the second time I try to withdraw my coins from the platform and I can not, I work as a trader and I lost 2000 USD for the platform delay in sending funds. 10 days after ordering. for now the platform is not proving to be reliable,

my email cadu.voss@hotmail.com

[kinki]

Withdrawal 2500USD via Visa/MasterCard USD about one week ago....but received nothing??

Please check my support ticket #355779

please help me!! thanks!!

[Exmo]

for the second time I try to withdraw my coins from the platform and I can not, I work as a trader and I lost 2000 USD for the platform delay in sending funds. 10 days after ordering. for now the platform is not proving to be reliable,

my email cadu.voss@hotmail.com

Hi There,
What is your ticket number?

[Latienda]

my ticket number 345212, can you check plz.

[giugim]

Good day,
Exmo please check this ticket  #355492
Thank you

Hi There,
I'm checking

Hi there,
I updated the request with the correct documentation, I am waiting for your response.
Thank you
ticket  #355492

[Exmo]

Withdrawal 2500USD via Visa/MasterCard USD about one week ago....but received nothing??

Please check my support ticket #355779

please help me!! thanks!!

Our support team has contacted you. Please keep going to communicate with them till your issue is fixed.

Best regards,
EXMO Team

[Exmo]

I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295

Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM

Please give an explanation that my creditcard withdrawal still isn't fixed..

Hi There,

Our support expert has contacted you please keep going to communicate with our support.

Thank you

[dinacatalin85]

Dear Exmo,

I deleted google authenticator and cannot log in anymore  Sad could you reset my account please?

Request  #355385   

I sent the print screen with the latest transaction effects on my account from the main site but exmo does not respond to the requests
Thank you,    dinacatalin85@gmail.com

[LiamGallagher]

I have been stuck on a btc/doge buy order since yesterday the trade id is 522858030   

ticket number: 355295

Forwarded your issue, soon you will get an answer.
Best Regards,
EXMO TEAM

Please give an explanation that my creditcard withdrawal still isn't fixed..

Hi There,

Our support expert has contacted you please keep going to communicate with our support.

Thank you

They didnt reply at all..

[Exmo]

Good day,
Exmo please check this ticket  #355492
Thank you

Hi There,
I'm checking

Hi there,
I updated the request with the correct documentation, I am waiting for your response.
Thank you
ticket  #355492

Now you are verified.

[giugim]

Thank you very much exmo!
I am now verified.

I just ran into another issue though, could you take a look at it please?

Ticket  #357898

Thank you as always


EDIT: SOLVED

[Latienda]

Hi, i have send all documents for verifying, and opened ticket : 345212

when can you verify my account??

[ssm4n]

Hello!
20th of January I did a transaction (WAVES) to my wallet at EXMO.com. But I didn't receive my coins! Then I created a support ticket and started to wait. 23th of January my problem was reported to EXMO technical department. And till now I don't have any replies and my problem is not solved! Ticket ID: #334779