Official Liquid Exchange Thread

[Serpens66]

Is there a way to get the "product_id" of a currency pair, without the API call "products" ?
Because the response from that API call contains a sign I can't print:
UnicodeEncodeError: 'charmap' codec can't encode character '\u20ac' in position 1083: character maps to <undefined>

it was a problem with the windows command console. Simply write the command "chcp 65001" before trying to print the product_info solved it

I noticed that in your API v2 are also "pusher_channels" mentioned, that is great!
But I did not found the pusher key to access those channels.
Where can I find it?

edit:
when will you enable ETH/EUR pair again?

[1715643739]

1715643739

[1715643739]

1715643739

[bctps55]

Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!

[Quoine Exchange]

Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!

Hi,

Our Support team has reached out to you via email. Thank you.

[bctps55]

Quoine,

You can say due to new bank partnership in Indonesia delayed my Rupiah withdrawal for 2weeks, but what about withdrawal USD to Singapore Bank?
I requested withdraw US$5800 to my Citibank Sg account on Oct24, but still not yet receive today.
It has been 5days.

----------------------------
SUBMIT WITHDRAWAL REQUEST
Recent Withdrawals
Oct 24
Processing
$5,800.00
To withdraw from other accounts, please select from the top menu.
----------------------------

Hi bctps55,

The previous IDR withdrawal and this USD withdrawal are not from the same user. I will contact you via PM to resolve this as this is another matter relating to your personal account and may include personal information.

You said the withdrawal request has been approved and money left Quoine bank account on 27/10 Morning.
Now already 31/10 and I still not receive my money.
It is from SG bank account to SG bank account!!!
It's already 3 Bank Business Day!!!

Hi,

Our Support team has reached out to you via email. Thank you.

They just telling me to wait!!
It's already 4 Bank Business Day!!!

[kyle8916]

hi, any indonesians here use quoine?
If I withdraw IDR to IDR bank account, is there any bank charges aside from the 1% fee charged by quoine? anyone knows?

[Quoine Exchange]

hi, any indonesians here use quoine?
If I withdraw IDR to IDR bank account, is there any bank charges aside from the 1% fee charged by quoine? anyone knows?

Hi,

There will be bank charges aside from our 1% fee, though we do not know the exact number since this can vary depending on banks and withdrawal amount.

[kyle8916]

-edited-

[kalkalaunda]

My account was just verified and I was given details to deposit Fiat but that didn't include a bank account number. In account number place its mentioned 'CA'.

Please share the correct details.

Also, what are the charges to move BTC from Quoine to another address ?

[hifzi]

people above just wamt to try Arbitrase their money from exchange A to exchange B(quoine) to bank and to exchange A and to quoine again, because proce btc/idr or btc/usd in quoine more higher than local exchange in indonesia, th different about 10-15 usd
but i feel sorry for them  because quoine still not have indonesian local partner after indomog, so there are another fee beside 1% fee, and delay withdrawl caused by wire transaction, in term of crypto worl that has great fluctuation  price movement, delay is problem
so ihope quoine will have another payment partner for local currency

[Coinnosaurus]

why crypto withdrawal process is so slow ? I've beed waiting few hours and it's still pending

[hifzi]

why  icant buy(trade) btc in btc/inr,

because there my money traped in inr around 359,162

now my account trading is disabled (banned),
why??

do i did something wrong??
i trade manually not using api or other,

[hifzi]

hey im so frustated about this,
no support reply,


when my account get unbaned,
its 3 days already, my money stuck  while bitcoin price so volatile

[hifzi]

Hey wheere are the support

Yoy just banned my account and leave no explanation

Yu just say at 18 nov 2016
Our system has detected strange trading behavior in your account
But not give me details

And now the support gone no one reply my message,
Even here in btalk

Are you trying to scamming poeple here??

Because there my money stuck in inr i cant convert to btc or my local currency idr, for more than 3 days

[hifzi]

For some onw that trade in this platfprm,

Becarwfull of your money
They can banned your acout without notifying and leve you no explanation

Also
Noone here or there wiil reach you out for giving you deatils

Beware
My money stuck 4 daya and noone from support reaching me out,

[hifzi]

Hey when will your system analize aboutt strange behavior ia over
an my account get unbanned again
so that i can trading  and control my money again
Its almost a week since last banned,
Also i have gave you my trading method,

[stancarrott]

Hi,

Can anyone share their experiences of asset lending on this platform?

Specifically, I'm interested in what rates one can expect to realistically achieve while minimizing Bitcoin lending downtime...

Also, are any historical data regarding Bitcoin lending rates published anywhere?

[Quoine Exchange]

why  icant buy(trade) btc in btc/inr,

because there my money traped in inr around 359,162

now my account trading is disabled (banned),
why??

do i did something wrong??
i trade manually not using api or other,

Hi,

Apologies for the lack of response. I believe this has been resolved a few days ago between you and our Customer Support team. Please let me know if there is any other problem relating to your account - I will forward to our team immediately.

[Quoine Exchange]

My account was just verified and I was given details to deposit Fiat but that didn't include a bank account number. In account number place its mentioned 'CA'.

Please share the correct details.

Also, what are the charges to move BTC from Quoine to another address ?

Hi,

Please see our supported currencies here: https://support.quoine.com/hc/en-us/articles/218093468-Which-currencies-do-we-support-

If the currency doesn't show full details, it means that it is not supported for deposits for the time being. We are working on getting all currencies available in our trading products ready for deposits and withdrawals, though this is a difficult and time consuming process.

[Quoine Exchange]

why crypto withdrawal process is so slow ? I've beed waiting few hours and it's still pending

Hi,

All crypto withdrawals on Quoine have to go through security and balance checks before getting processed. A request normally takes several hours due to these checks. We always try to keep total delay under one working day, or 24 hours.

[kyle8916]

Edited
Reason: Problem resolved. Tq.