Official Liquid Exchange Thread

[Kjara]

Resent update from Mike Kayamori for QUOINE community about
- Token Listings;
- Product Development;
- Marketing / Community;
- Operations / Customer Support.

Mike’s weekend message to QUOINE community (April 14th, 2018)

[danielco9]

Are we getting the MoneroV fork when it's scheduled?

[na7la]

Need help , my account has been banned from quoine , without any explanation , i'm from tunisia , and they tell trading have been banned from you country , quoine team didn't response in their telegram account

it's unbelievable i want only my cryto funds back . how can i do ?

[KRAUSS]

Need help , my account has been banned from quoine , without any explanation , i'm from tunisia , and they tell trading have been banned from you country , quoine team didn't response in their telegram account

it's unbelievable i want only my cryto funds back . how can i do ?

Hi! You have to contact some CM in our support channel. https://t.me/QUOINE_Support . Please dont worry about your funds. You will have possibility to withdraw them.

[KRAUSS]

Dear QUOINERS,

What is the internal #WorldBook 🗺️📖 beta? If a German trader wants trade $BTC with EUR, when they place an order, they see it enter the BTC/EUR market, while a Singaporean trader would see the order book in their own currency of choice, likely SGD. 😎 #LIQUIDbyQUOINE

[Crypto_C12]

Are we getting the MoneroV fork when it's scheduled?

Hope Quoine will list this coin soon!

[facsp]

Hello Dear,

i have deposited my IDR to your JTrust bank on 13th of January in the same day that you temporarely stop accepting this method for funds IDR fiat. I cannot still see my funds on my account, neither they were not sent back to my bank account. How you will solve this? It has been already hundred days since this issue and could be nice to find some solution. Coins are raising on their price at the moment and i wouldn't miss the rally.

Warm Regards

and thank you for your reply.

KS

[omerL]

Please support upcoming MoneroV Hardfork!!

[KRAUSS]

Hello Dear,

i have deposited my IDR to your JTrust bank on 13th of January in the same day that you temporarely stop accepting this method for funds IDR fiat. I cannot still see my funds on my account, neither they were not sent back to my bank account. How you will solve this? It has been already hundred days since this issue and could be nice to find some solution. Coins are raising on their price at the moment and i wouldn't miss the rally.

Warm Regards

and thank you for your reply.

KS

Hi! You have to contact some CM in our support channel. https://t.me/QUOINE_Support . Please be aware about Japanese holidays:

Golden Week in JP starts this Sat (Apr 28) till next Sun (May 6) - so fiat withdrawals will not be processed during that time

Vietnam holiday: Wednesday April 25th, Monday Apr 30th and Tue May 1st. Crypto withdrawals on both QUOINEX and QRYPTOS won’t be processed during that time.

[Crypto_C12]

Please support upcoming MoneroV Hardfork!!

They should!

[Kjara]

We at QUOINE are proud to announce the opening of the first chapter of our World Book.
The Internal World Book Beta rolling out on QRYPTOS and QUOINEX for limited currencies.
Internal World Book Beta: The First Chapter

[MidnightTrader]

I made a deposit into my Quoinex account on the 18/4. It has been more than 10 working days and the money is
still not reflected in my trading account. I made a complain to Quoinex (ticket no 334957) but they just told me to
wait and did not reply me after that. Can someone please tell me what is going on?

[smetyl]

Hi,

I submitted all needed documents for verification on 22th April and I still dont get any reply. Why does it take so long?

[creativeeditors]

what what what hey, from yesterday i requested at
27 April for withdrawal of some ETH and until now i still not received? and now i want withdraw some bitcoin, but the transaction is ETH status still processing? I want to immediately stop this stupidity and I hope no more of my contribution token and the coins listed in qryptos!
OMG I HATE THIS EXCHANGER, BAD BAD BAD  VERY VERY BAD EXCHANGER !!
something error and please upgrade and improve your management or team !! I think your server location at japan, so japan is good and stable for internet connection !! hey bro, everybody here know about the crypotocurrency price is significant, please be PROFESSIONAL !!!
*the reason that having a very large amount of requests. is nonsense !! arghhhh bullshit 

[cex.bz]

ETH withdrawal is still in processing since 26th of April
When you will process withdrawals?

[royalfestus]

I like to know how long does it take for account verification even though they gave a period of 1-2 weeks. Bittrex took more than 6 weeks last year.

[KRAUSS]

I like to know how long does it take for account verification even though they gave a period of 1-2 weeks. Bittrex took more than 6 weeks last year.

Basicaly verification takes 1-2 weeks. Sometimes it takes more time. For now we work hard in this field. You can check out our activity in customer support field in Mike Kayamori every week summary reports.

[Hauruck]

I submitted my verification weeks ago, clear picture of my passport and scan of the official papers from the public office. Now I log in to see how things are going to discover that my account status says "Banned". Not even a email was sent out to notify my about this and I still have funds in my account.

Is there any phone number I can reach this exchange on, I'm just getting more and more disappointed the longer I use your service.

[Thadeous]

Internal World Book Beta: The First Chapter



The Internal World Book Beta rolling out on QRYPTOS and QUOINEX for limited currencies.
This marks the culmination of countless hours of work expended by the team to reach this milestone.
We thank our community for your patience as we worked round the clock to get this done.
This is the first major step on our journey towards the full World Book and LIQUID platform, which we will launch mid-year.

[twiceblessedman]

Hi,

I had submitted douments for profile verification on April 18th.  Its been more than 2 weeks and my account is still pending verification.  My user id is 447897.  I have raised a ticket with support as well.  Request number is 346925.

Please help...as i am not able to withdraw...