Why is it a mistake in pulling back on a pre-order? You have been charged for something that doesn't exist yet.
You are given 45 days to open a claim with paypal.
https://www.paypal.com/helpcenter/main.jsp?t=solutionTab&ft=homeTab&ps=&solutionId=163596&locale=en_GB&_dyncharset=UTF-8&countrycode=GB&cmd=_help&m=BTQuoting from the website
"You can open a dispute in the Resolution Centre of your PayPal account within 45 days of payment if:
-You don’t receive the item
-You receive an item but it’s significantly different than the description on eBay or on the seller’s website.
Notes:
-Generally buyers must wait at least seven days from the date of payment to escalate a dispute for an item not received
-If you don’t resolve or escalate a dispute within 20 days it will be closed. When this deadline is approaching, we will remind you by email
-A closed dispute cannot be reopened or escalated to a PayPal claim
-Only one dispute may be opened for each PayPal payment
-Where an item has not been received, please ensure you have given the seller enough time before opening a dispute, you have up to 45 days from the day of transaction to do this."
In my case, I did not receive the item and I was already close to my "limited 45 days" with no signs of life from BFL. Power requirements have changed and there is nothing explicit being mentioned on what are the power requirements for the ASIC's. Because there is a change in power requirements, this changes the contract conditions of what you paid for; i.e. 1 GH / 1 Watt.
Take this website as an example:
http://www.toywiz.com/ourpreorpol.htmlThey have a policy that if you order a product, you will not be charged until the item is ready to be shipped. I understand that in this context, we are not dealing with toys, but the same applies to any product sold by any merchant. Ideally, a customer's money should be withdrawn until the item is ready to be shipped.
Amazon has a pre-order policy:
http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=10338651"You can place an order for one of these items in the same way as you'd order anything else. We won't charge your credit or debit card until we dispatch the order."
Start up companies such as pebble smart watch (started with crowd sourcing via kickstarter) and the neptune smart watch which are expensive pieces of technology accept pre-orders and will invite reserved customers to pay for their watches:
http://getpebble.com/http://www.neptunepine.com/So my question is, why can't BFL do the same?