Prelude
Legendary
Offline
Activity: 1596
Merit: 1000
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December 22, 2015, 08:10:11 PM |
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My miners arrived, and got stuck at the customs . They are asking for the invoice (proof of payment) but i still havent heard from Bitmain. I opened a ticket on Friday. I called in USA support, talked about 10min and no help from that guy!!! What should i do guys? You should have received an email with proof of payment that shows bitcoin converted into USD shortly after you purchased them. Simply print it and show it to them. EDIT: I have noticed my most recent invoice from BITMAIN only shows BTC for payment and no USD conversion. Maybe the BTC will be sufficient. I cant give them the BTC invoice, they need the dollar invoice. Fuuuu im screwed Photoshop the conversion to usd at time of purchase on the email.
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nhando
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December 22, 2015, 08:32:33 PM |
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I paid nothing to FEDEX but my brother in law had to pay $16 to UPS and they only delivered 1 of 2 box. They said the other box is delayed by 1 day. There is zero consistency here. Also what is the best recommended method for paying to avoid issues? Wiring or via BTC? Seems like Bitmain does update the pricing properly between USD and BTC. It's about $100 off. I contacted supported about it and they said fixed. I said nope, not yet. He said wait, takes time. haha.... It's been 3 days, same issue. I hope their tech support is better than their website / sales support.
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Just "Mining" my own business.
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MaximeAD
Full Member
Offline
Activity: 175
Merit: 101
cryptominer.ca
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December 22, 2015, 08:39:10 PM |
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Seems like Bitmain does update the pricing properly between USD and BTC. It's about $100 off. I contacted supported about it and they said fixed. I said nope, not yet. He said wait, takes time. haha.... It's been 3 days, same issue. I hope their tech support is better than their website / sales support.
This... I'm waiting for this before doing a big purchase...! Don't know if it'll happen...
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PPOC
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December 22, 2015, 09:11:13 PM |
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Top 3 were the first release of firmware on the website for the 162 Chip Systems. The 550MHz people were informed that they were getting a slower default frequency, it was not what they ordered. Bottom 6 were the second release for the 162 Chip Systems and the first to the 135 Chip Systems. Unfortunately nothing has been said about any changes in the firmware relative to the original release.... Rich Any guidance on FW? I have 12 miners from batch, 1,3,5,7,8 and all on the 10/23 versions, doing OK. Any opinion on updating to 12/11 versions of FW?
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BTC: 1Bo6YsPeHCrVRygHLJg9BwHeaLSQpppcJi "Lost coins only make everyone else’s coins worth slightly more. Think of it as a donation to everyone."
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RichBC
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December 22, 2015, 09:16:38 PM |
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Any guidance on FW? I have 12 miners from batch, 1,3,5,7,8 and all on the 10/23 versions, doing OK. Any opinion on updating to 12/11 versions of FW?
If you are not having any problems and given that the later versions of firmware come with no indication of changes, I would not run the risk of an upgrade and stay as you are. Rich
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pj40
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December 22, 2015, 09:48:28 PM |
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So....how hard is it to remove a hash board from this bad boy? I have an RMA with bitmain and I need to remove one of the boards to ship to China to have it looked at. At least the other two boards are hashing me around 3 TB so I'm not dead in the water. Doesn't look like the heat sinks are having issues since it was fine for about 24 hours when I initially plugged it in and then the board just stopped hashing completely. But I'll know more when I pull it out.
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opentoe
Legendary
Offline
Activity: 1274
Merit: 1000
Personal text my ass....
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December 22, 2015, 10:00:48 PM |
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My miners arrived, and got stuck at the customs . They are asking for the invoice (proof of payment) but i still havent heard from Bitmain. I opened a ticket on Friday. I called in USA support, talked about 10min and no help from that guy!!! What should i do guys? You should have received an email with proof of payment that shows bitcoin converted into USD shortly after you purchased them. Simply print it and show it to them. EDIT: I have noticed my most recent invoice from BITMAIN only shows BTC for payment and no USD conversion. Maybe the BTC will be sufficient. I cant give them the BTC invoice, they need the dollar invoice. Fuuuu im screwed They could care less what the invoice looks like. Make your own invoice, slap the Bitmain logo on it and print it. Obviously throw a little common sense in the mix. Send them all back to CHINA!
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VirosaGITS
Legendary
Offline
Activity: 1302
Merit: 1068
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December 22, 2015, 10:05:54 PM |
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My miners arrived, and got stuck at the customs . They are asking for the invoice (proof of payment) but i still havent heard from Bitmain. I opened a ticket on Friday. I called in USA support, talked about 10min and no help from that guy!!! What should i do guys? You should have received an email with proof of payment that shows bitcoin converted into USD shortly after you purchased them. Simply print it and show it to them. EDIT: I have noticed my most recent invoice from BITMAIN only shows BTC for payment and no USD conversion. Maybe the BTC will be sufficient. I cant give them the BTC invoice, they need the dollar invoice. Fuuuu im screwed They could care less what the invoice looks like. Make your own invoice, slap the Bitmain logo on it and print it. Obviously throw a little common sense in the mix. Send them all back to CHINA! Just take the Bitmain invoice and translate the BTC value by adding an USD value next to them, and give them the exchange rate somewhere on the page. But i don't think this is something you can do at the door. At least it is not over here. You have to fill forms and crap and request a re-evaluation and ask for a refund. Heh.
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Chris_Sabian
Legendary
Offline
Activity: 896
Merit: 1001
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December 22, 2015, 10:07:08 PM |
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My miners arrived, and got stuck at the customs . They are asking for the invoice (proof of payment) but i still havent heard from Bitmain. I opened a ticket on Friday. I called in USA support, talked about 10min and no help from that guy!!! What should i do guys? You should have received an email with proof of payment that shows bitcoin converted into USD shortly after you purchased them. Simply print it and show it to them. EDIT: I have noticed my most recent invoice from BITMAIN only shows BTC for payment and no USD conversion. Maybe the BTC will be sufficient. I cant give them the BTC invoice, they need the dollar invoice. Fuuuu im screwed They could care less what the invoice looks like. Make your own invoice, slap the Bitmain logo on it and print it. Obviously throw a little common sense in the mix. Send them all back to CHINA! Just take the Bitmain invoice and translate the BTC value by adding an USD value next to them, and give them the exchange rate somewhere on the page. But i don't think this is something you can do at the door. At least it is not over here. You have to fill forms and crap and request a re-evaluation and ask for a refund. Heh. That probably would work. All they care about is that the tax man gets his money. Everything else is trivial.
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thesmokingman
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December 22, 2015, 10:11:06 PM |
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Top 3 were the first release of firmware on the website for the 162 Chip Systems. The 550MHz people were informed that they were getting a slower default frequency, it was not what they ordered. Bottom 6 were the second release for the 162 Chip Systems and the first to the 135 Chip Systems. Unfortunately nothing has been said about any changes in the firmware relative to the original release.... Rich Has anyone been able to update their batch 7 with the above firmware for 625 machines? I keep getting an error when trying to use the file to upgrade my batch 7. Just wondering if anyone else has had any luck?
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Cyper_BLC
Sr. Member
Offline
Activity: 490
Merit: 270
Reverse Engineer
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December 22, 2015, 10:36:51 PM |
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2015-12-11 firmware differences:
-fan pwm increase at the idle, boot and reset. even you set manual %40. -only see 3 hash boards (cant make twins or triple)
more shitty restrictions comes with...
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For donations : 1CYPERv5yZ4c9FRzPyCz5u8vhttyKmVkto Emeğe Saygı Göstermeyenler, BECERIKSIZ kişilerdir.
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ATCkit
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December 22, 2015, 10:43:00 PM |
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So....how hard is it to remove a hash board from this bad boy? I have an RMA with bitmain and I need to remove one of the boards to ship to China to have it looked at. At least the other two boards are hashing me around 3 TB so I'm not dead in the water. Doesn't look like the heat sinks are having issues since it was fine for about 24 hours when I initially plugged it in and then the board just stopped hashing completely. But I'll know more when I pull it out.
Easy, even i could do it. here's a quote from Bitmain: "disassemble the rear fan of the miner and take out the hash boards."
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wolfen
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December 22, 2015, 11:02:05 PM |
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Top 3 were the first release of firmware on the website for the 162 Chip Systems. The 550MHz people were informed that they were getting a slower default frequency, it was not what they ordered. Bottom 6 were the second release for the 162 Chip Systems and the first to the 135 Chip Systems. Unfortunately nothing has been said about any changes in the firmware relative to the original release.... Rich Has anyone been able to update their batch 7 with the above firmware for 625 machines? I keep getting an error when trying to use the file to upgrade my batch 7. Just wondering if anyone else has had any luck? I use chrome to download. The s7 needs the full zip file as is to upgrade.
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For those about to block we salute you! AC->BTC
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wolfen
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December 22, 2015, 11:04:38 PM |
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Seems like Bitmain does update the pricing properly between USD and BTC. It's about $100 off. I contacted supported about it and they said fixed. I said nope, not yet. He said wait, takes time. haha.... It's been 3 days, same issue. I hope their tech support is better than their website / sales support.
This... I'm waiting for this before doing a big purchase...! Don't know if it'll happen... You can order direct from Yoshi in Denver with wire or BTC. Then he takes care of all the shipping issues from China and you get yours shipped from Denver.
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For those about to block we salute you! AC->BTC
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jmumich
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December 22, 2015, 11:07:46 PM |
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My miners arrived, and got stuck at the customs . They are asking for the invoice (proof of payment) but i still havent heard from Bitmain. I opened a ticket on Friday. I called in USA support, talked about 10min and no help from that guy!!! What should i do guys? You should have received an email with proof of payment that shows bitcoin converted into USD shortly after you purchased them. Simply print it and show it to them. EDIT: I have noticed my most recent invoice from BITMAIN only shows BTC for payment and no USD conversion. Maybe the BTC will be sufficient. I cant give them the BTC invoice, they need the dollar invoice. Fuuuu im screwed I wouldn't suggest submitting any fraudulent documents - I'd just try again with the bitcoin invoice and maybe something to show the exchange rate from the day of purchase. I'd be surprised if customers required a USD invoice given that most things purchased from outside the United States aren't priced in USD. They should be able to convert it to USD, whether its Euros, Yen, frogskins, or bitcoin.
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Biodom
Legendary
Offline
Activity: 3794
Merit: 3968
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December 22, 2015, 11:08:43 PM |
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I use chrome to download. The s7 needs the full zip file as is to upgrade.
yeah, use Chrome, someone reported errors with Firefox before.
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hodedowe
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December 22, 2015, 11:16:49 PM |
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I use chrome to download. The s7 needs the full zip file as is to upgrade.
yeah, use Chrome, someone reported errors with Firefox before. It's been said before but it's worth repeating: Using Chrome allows Google (And the federal gov't) to know you're into Bitcoin and possibly own a miner. Chrome isn't for the guy trying to keep his private data private. Decide your expected level of privacy and proceed as desired. Personally I've never had a problem with FF and zip files. "Do No Evil" is the old motto. The new one is "If we have it, it's for sale to anyonel".
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Solo mining is alive and profitable! Helped? Thanks! 1CXRFh4bDVFBsUzoHMMDbTMPcBP14RUTus
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wolfen
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December 22, 2015, 11:30:09 PM |
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I use chrome to download. The s7 needs the full zip file as is to upgrade.
yeah, use Chrome, someone reported errors with Firefox before. Thanks, could not remember the issue.
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For those about to block we salute you! AC->BTC
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Prelude
Legendary
Offline
Activity: 1596
Merit: 1000
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December 23, 2015, 12:05:23 AM |
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I've always updated my antminers with Firefox. No need for Chrome. I guarantee he's getting an error because he's trying to extract the file instead of just flashing it as downloaded.
I don't suggest updating the miners, though. Just set a manual fan speed with whatever firmware you miner shipped with.
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wolfen
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December 23, 2015, 12:34:21 AM |
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I've always updated my antminers with Firefox. No need for Chrome. I guarantee he's getting an error because he's trying to extract the file instead of just flashing it as downloaded.
I don't suggest updating the miners, though. Just set a manual fan speed with whatever firmware you miner shipped with.
What manual speed do you use? What is a safe rpm to use?
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For those about to block we salute you! AC->BTC
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