Jge66
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April 01, 2013, 11:01:03 PM |
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Jge66, PMed you for more info. greenwireless, thanks for your PM. I hope to have more info for you soon. ![Wink](https://bitcointalk.org/Smileys/default/wink.gif) murkybtc, no prob! ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Thank you very much.
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helloyellow
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April 01, 2013, 11:04:18 PM |
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Hi,
I used bitinstant earlier today and received a reply from zipzap about 7 hours ago stating that my funds have been received. Since then there has been no action on my bitcoin address and I haven't been able to get a response from customer service. I would really appreciate some help in resolving this issue.
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theFed
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April 01, 2013, 11:05:09 PM Last edit: April 06, 2013, 09:46:21 PM by theFed |
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Hi Yankee, Hopefully you or your staff could help out with this one Quote ID [removed] It's been just about 24 hours since the deposit was made. I'll be sure to update this post once resolved. ![Cool](https://bitcointalk.org/Smileys/default/cool.gif) We dont have BTC-e funds at the moment, do you want me to reroute it or process to another exchange? I saw reserves were at nearly $700 earlier today, but have gone down a bit since then. Can you partially fill my order from Thursday? Currently showing: https://i.imgur.com/fE0x8Jh.pngUPDATE:Issue resolved. On April 5 BitInstant deposited the funds to my BTC-e account. It took them 8 days.
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URSAY
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April 01, 2013, 11:14:09 PM |
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Hi Yankee, Hopefully you or your staff could help out with this one Quote ID 6f6d383b-c63f-4a38-92be-65fc3e43ea4b It's been just about 24 hours since the deposit was made. I'll be sure to update this post once resolved. ![Cool](https://bitcointalk.org/Smileys/default/cool.gif) We dont have BTC-e funds at the moment, do you want me to reroute it or process to another exchange? I saw reserves were at nearly $700 earlier today, but have gone down a bit since then. Can you partially fill my order from Thursday? Currently showing: ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FfE0x8Jh.png&t=665&c=gv41-6cQVEDpPA) Can you PM me your order ID? Thanks, -BitInstant Support
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theFed
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April 01, 2013, 11:25:48 PM Last edit: April 06, 2013, 09:47:04 PM by theFed |
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Hi Yankee, Hopefully you or your staff could help out with this one Quote ID [removed] It's been just about 24 hours since the deposit was made. I'll be sure to update this post once resolved. ![Cool](https://bitcointalk.org/Smileys/default/cool.gif) We dont have BTC-e funds at the moment, do you want me to reroute it or process to another exchange? I saw reserves were at nearly $700 earlier today, but have gone down a bit since then. Can you partially fill my order from Thursday? Currently showing: https://i.imgur.com/fE0x8Jh.pngCan you PM me your order ID? Thanks, -BitInstant Support PM sent! UPDATE:Issue resolved. On April 5 BitInstant deposited the funds to my BTC-e account. It took them 8 days.
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TheDarkBanker
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April 01, 2013, 11:35:00 PM |
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Just sent a PM about 2 orders.
I await resolution.
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URSAY
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April 01, 2013, 11:42:07 PM |
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Boo360 and DexterSevin, Your orders have been processed. Please mark your issues as [RESOLVED] in your Bitcointalk threads. Thanks for your patience and do not hesitate to contact me with any other questions or concerns! -BitInstant Support ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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URSAY
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April 01, 2013, 11:42:47 PM |
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Just sent a PM about 2 orders.
I await resolution.
Got your PM. I'm on it! ![Grin](https://bitcointalk.org/Smileys/default/grin.gif)
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seff
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April 01, 2013, 11:45:39 PM Last edit: April 19, 2013, 03:16:41 AM by seff |
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Resolved
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Joerg
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April 01, 2013, 11:48:11 PM |
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Boo360 and Joerg, Thanks for the PMs. I am making sure that your issue is being looked into and I hope to have a resolution for you shortly. -BitInstant Support ![Cheesy](https://bitcointalk.org/Smileys/default/cheesy.gif) Thanks much Ursay. Please PM me if you need any more info.
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URSAY
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April 01, 2013, 11:51:38 PM |
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OrderID: c8c60b51-f647-4517-90de-b9eacdcaff92 I received an email saying my funds were deposited into my mt.gox account, but when I log-in, the funds are missing. I don't know if it makes a difference, but I entered M64304837X (MtGox merchant ID) as my account number instead of 304837 (MtGox account number) on BitInstant Thanks
seff, Thanks for the info. I'm looking into your issue. Thanks for your patience! -BitInstant Support
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Boo360
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April 01, 2013, 11:56:11 PM |
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Boo360 and DexterSevin, Your orders have been processed. Please mark your issues as [RESOLVED] in your Bitcointalk threads. Thanks for your patience and do not hesitate to contact me with any other questions or concerns! -BitInstant Support ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Much appreciated! Waiting to see it show up on blockchain and I'll get that post changed.
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torrenting
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April 02, 2013, 12:00:19 AM |
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This message is in regards to order ID (930f1529-b982-4d6e-9660-fe881d8077ce). This was an order that was paid for on January 30. My order was finally manually processed on February 25 as seen in the blockchain ( http://blockchain.info/address/13obg4XtRByB48PFB5Hxpt3fT4ftUa4YpP ) but I only received 9.94094 BTC. The amount of BTC I should have received should have been around 15.175 BTC. According to the Bitinstant policy, "We always give you the BTC at time of your deposit, and if the issue was our fault we always refund fees." I placed another order with you guys the next day for the same amount order ID (0a7d1d2c-0e47-4aaa-960a-200df94d35d5) and received (13.77299 BTC) after the Bitinstant fees. I have sent several messages to support Gareth, and Seth that have been unanswered after months of contacting them. You guys need to stand by your own policy, especially now that BTCs have risen in price exponentially. Thanks.
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URSAY
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April 02, 2013, 12:07:53 AM |
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greenwireless, Your order has been processed! Thanks for your patience! Please mark your issue as [RESOLVED] within this thread when you feel comfortable in doing so. ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) torrenting, I will look into your issue and get back to you. Thanks, -BitInstant Support
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downhomedesign
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April 02, 2013, 01:03:39 AM |
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Never mind. My problem worked itself out. Will use your service in the future.
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ILIPA
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April 02, 2013, 01:08:22 AM |
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Order didn't process, and no e-mail came.
Order ID: 63d56245-89cc-4a18-9c15-50ea8a179094
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wwwrothy
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April 02, 2013, 01:08:35 AM |
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URSAY URSAY URSAY
I cannot PM and have been fooling around fro hours. I have the same little mt.gox connection error and my funds are in a remote exchange.
It looks like you have the bug fixed...
here's my order ID 25863a15-6e85-4807-9618-dd2af5069c69
take a look please asap. i looove bitinstant!
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wwwrothy
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April 02, 2013, 01:10:49 AM |
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URSAY.... I do the same thing everytime i use bitinstant. I go directly from zip zap to a bitcoin addy and im 10/10. today was just a little code that i pray you can fix and process easily... LET ME KNOW wwwrothy@gmail.com
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wwwrothy
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April 02, 2013, 01:12:39 AM |
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URSAY....
heck take it all :-)
OrderID: 25863a15-6e85-4807-9618-dd2af5069c69 EventID: 16c8177a-5236-464e-a531-855a0c7bf437 DestAccount: 1FevUBZAwxB2WDaLQZ7u1M3ZJn3PHGYYYg QuoteID: db20e2a0-c128-489d-a69b-cca3c89977be User: SYSTEM DestExchange: btc eventtype: Order executed EventSentAt: 1364842880.54 APIResponse: {'Transaction_id': u'5159d9123fa78d54fb99f2e1'} FundsSent: $148.8155 USD
Order event log
Timestamp Event ID Event type Mon Apr 1 12:00:12 2013 48541d79-c4e3-4c6c-a53b-310aafe2a1a4 Quote for new transaction Mon Apr 1 17:06:19 2013 3c185831-d0d6-4648-a4a5-63a2454f6120 New Order Mon Apr 1 17:06:18 2013 f6664d7c-d994-453b-bdab-700e4e1b21fb MTGox Connection Error Mon Apr 1 19:01:20 2013 16c8177a-5236-464e-a531-855a0c7bf437 Order executed - funds deposited at remote exchange Click for full details
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wwwrothy
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April 02, 2013, 01:15:05 AM |
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actually i think its finally starting to confirm....
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