SolarSilver
Legendary
 Offline
Activity: 1112
Merit: 1000
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December 22, 2016, 05:24:37 PM |
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Now you have to change the title of this post No ID RequiredGood bye UQUID This does not affect most users |
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BitSat
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December 22, 2016, 09:42:35 PM |
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Today I have email from ClickBank thanks I have refund of EUR -31,44 but its not showing in my card balance can you check this and give me update about this I am sending my account number in pm thanks
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uquid (OP)
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December 23, 2016, 12:37:51 PM |
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Today I have email from ClickBank thanks I have refund of EUR -31,44 but its not showing in my card balance can you check this and give me update about this I am sending my account number in pm thanks
hi please noted that the refund process not control by us . we only show what you have. When the your merchant make the refund. the process could take from 5 > 15 working days in order to show in your card balance. if your merchant confirmed they done the refund and after 10 or 15 working days you not see the fund appear. please let us know. we can have a look thank you |
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WhoCaresAboutMyName
Newbie
Offline
Activity: 8
Merit: 0
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December 25, 2016, 11:48:55 PM |
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i am not able to load money to card, it only says: Transfer funds request submitted for an amount greater than the available balance.
but it is not
i also can not transfer to another account
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SolarSilver
Legendary
Offline
Activity: 1112
Merit: 1000
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December 26, 2016, 08:41:37 AM |
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i am not able to load money to card, it only says: Transfer funds request submitted for an amount greater than the available balance.
but it is not
i also can not transfer to another account
Yes, even after you received the confirmation email of your deposit and it's listed under your balances, then still you can get the error  The problem will magically disappear after a random amount of time... it's clearly an error in their interface, where the deposited money still has to be transferred to another bank account before it can be transferred to Visa Send a request to support (try their Skype) and they will tell you to be patient Highly annoying... When is this going to be fixed? |
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thiagooliv
Newbie
Offline
Activity: 5
Merit: 0
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December 26, 2016, 03:00:53 PM |
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i am not able to load money to card, it only says: Transfer funds request submitted for an amount greater than the available balance.
but it is not
i also can not transfer to another account
I'm having the same problem. Support said it's a problem with their "Euro bank". They said it would be solved today. |
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uquid (OP)
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December 26, 2016, 05:31:53 PM |
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Due to "Bank Holiday" in UK and all bank closed today then we can not convert fund to USD and EUR
if you need urgent card for shopping please using GBP card instead
you also can speak with our team via skype : uquid.support
We do apologize for any inconvenience caused
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SolarSilver
Legendary
Offline
Activity: 1112
Merit: 1000
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December 26, 2016, 10:33:26 PM |
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Due to "Bank Holiday" in UK and all bank closed today then we can not convert fund to USD and EUR
if you need urgent card for shopping please using GBP card instead
you also can speak with our team via skype : uquid.support
We do apologize for any inconvenience caused
I guessed it was such an issue because of past experiences but can you atleast change the error message to reflect the real reason why it did not succeed? It is really confusing |
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uquid (OP)
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December 27, 2016, 12:25:32 PM |
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Due to "Bank Holiday" in UK and all bank closed today then we can not convert fund to USD and EUR
if you need urgent card for shopping please using GBP card instead
you also can speak with our team via skype : uquid.support
We do apologize for any inconvenience caused
I guessed it was such an issue because of past experiences but can you atleast change the error message to reflect the real reason why it did not succeed? It is really confusing I am sorry for that as the bank not open then we can not convert fund to USD or GBP but the fund still in GBP that mean all GBP customer still loading as normal i do apologize for any inconvenicence caused i will discuss with our technique team to fixing with some error message ! thanks |
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surajkartha
Newbie
Offline
Activity: 7
Merit: 0
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December 27, 2016, 05:27:35 PM |
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Hi I transferred 11 EURO from my balance to card, had 14.23 EUROs before the transfer, now I just have 3.23 EUROs and the transfer too failed, the card balance shows as 0, any suggestions as to what is to be done? https://i.imgur.com/Uzl9zVR.pngRegards Suraj S |
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thiagooliv
Newbie
Offline
Activity: 5
Merit: 0
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December 27, 2016, 08:20:01 PM |
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Same happened here: I had 800 euros in the account. I tried to transfer to the card. Operation failed and the 800 euros are gone! WTF?
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uquid (OP)
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December 27, 2016, 08:30:55 PM |
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Same happened here: I had 800 euros in the account. I tried to transfer to the card. Operation failed and the 800 euros are gone! WTF?
# hello sorry for this happen due to bank holiday in UK we have to wait until tomrrow morning when bank open we can convert money to EUR please contact us via skype our team will instant update you sorry for any inconvenience |
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surajkartha
Newbie
Offline
Activity: 7
Merit: 0
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December 28, 2016, 07:05:43 AM |
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Hi Got the money back, thanks a lot for fixing this  Just to clarify, so I cannot load money onto card until tomorrow then i.e. 29th? Regards Suraj S |
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thiagooliv
Newbie
Offline
Activity: 5
Merit: 0
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December 28, 2016, 10:02:52 AM |
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Same happened here: I had 800 euros in the account. I tried to transfer to the card. Operation failed and the 800 euros are gone! WTF?
# hello sorry for this happen due to bank holiday in UK we have to wait until tomrrow morning when bank open we can convert money to EUR please contact us via skype our team will instant update you sorry for any inconvenience They put the money back to the account. Thanks |
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uquid (OP)
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December 28, 2016, 12:19:50 PM |
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Same happened here: I had 800 euros in the account. I tried to transfer to the card. Operation failed and the 800 euros are gone! WTF?
# hello sorry for this happen due to bank holiday in UK we have to wait until tomrrow morning when bank open we can convert money to EUR please contact us via skype our team will instant update you sorry for any inconvenience They put the money back to the account. Thanks anyone have trouble with loading fund today please let me know thanks |
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Addisonbt
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December 28, 2016, 07:34:07 PM |
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Hi, bro
you vcc UQUID, required ID ? VPN via signUP?
design site very bad
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uquid (OP)
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December 28, 2016, 09:32:49 PM |
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Hi, bro
you vcc UQUID, required ID ? VPN via signUP?
design site very bad
hi we do not require ID or VPN via signUP |
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surajkartha
Newbie
Offline
Activity: 7
Merit: 0
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December 29, 2016, 10:11:47 AM |
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Hey there
Has the "Reveal More" button been disabled? Because I do not see the card # and other information when I click on that. Tried different browsers but the issue still persists.
Please suggest
Regards
Suraj S
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uquid (OP)
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December 29, 2016, 01:14:58 PM |
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Hey there
Has the "Reveal More" button been disabled? Because I do not see the card # and other information when I click on that. Tried different browsers but the issue still persists.
Please suggest
Regards
Suraj S
Hi can i have your UQ account please we can check it for you thanks |
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surajkartha
Newbie
Offline
Activity: 7
Merit: 0
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December 29, 2016, 03:12:52 PM |
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Hey there
Has the "Reveal More" button been disabled? Because I do not see the card # and other information when I click on that. Tried different browsers but the issue still persists.
Please suggest
Regards
Suraj S
Hi can i have your UQ account please we can check it for you thanks Sure, it's UQ602734 |
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