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BITMAIN (OP)
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November 16, 2016, 07:52:34 AM |
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Dear Bitcoiners,
Good news for those who missed the previous two batches of the Antminer S9: we are launching two new batches today!
Batch 22 and batch 23 can deliver a hashrate of 11TH/s and 14TH/s, respectively.
They will be available here after 2300 hours (Beijing time, GMT +8) today (16 November 2016).
We advise all to confirm their order while stock lasts.
For any questions, suggestions or troubleshooting, please reach out to us at support.bitmain.com
Regards,
the Bitmain team
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qwerty40
Legendary
 Offline
Activity: 980
Merit: 1000
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November 16, 2016, 09:09:48 AM
Last edit: November 24, 2016, 05:21:20 PM by qwerty40 |
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USA, Russia, Ukraine, Iceland and other limited service location are primary repairing the original item send in as the priority, however, if the damages are extensive but repairble, to reduce the mining time loss, the repair cost estimate be issued based on the actual damages but the replacement PCB may be send out to you to save a few days.
Main goal is to return the same PCB the customer send in. Also, if we do ship out the replacement, BitmainWarranty.com will offer 30-day limited service guarantee (workmanship guarantee) on the item or retain the original warranty duration of the unit whichever the longest.
Usually, bad S9 hash PCB can be repaired and ship back to the customer the same day or the next business day. (common duration be 1-3 days but the main backlog be after the repair is confirmed, the time delay while the customer service rep wait for the payment from the customers. Item will not be send out until the payment is received in full.) Some occasion, notification email seem to end up in the Spam folder of the customers. Other few days delay from customer opening the new ticket (sometimes with a different email address inquiring the same repair on another ticket number)
ok |
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eretron
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November 16, 2016, 11:33:12 AM |
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Hello, I Have B2 S9, so it should be hashing 12.9 TH/s but for the past 7 days one of the boards (chain 4) is not hashing as fast as it should... Any ideas? ATM it is hashing around 10.5 TH/s BTW why am I missing chain #2? Never noticed this before... Thanks  |
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numnutz2009
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November 16, 2016, 01:58:47 PM |
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Hello, I Have B2 S9, so it should be hashing 12.9 TH/s but for the past 7 days one of the boards (chain 4) is not hashing as fast as it should... Any ideas? ATM it is hashing around 10.5 TH/s BTW why am I missing chain #2? Never noticed this before... Thanks those r some good lookin temps my dude! maybe they are TOO GOOD. i know bitmain support emailed me back saying my temps were too low and that might cause my miner to run slower because they said it needs a hotter temp when starting. they wanted me to raise the temps where i was running a bunch of machines which all of the other ones worked fine it was just that one that hashed slower. did the temps where your running the miner drop in the past week or so? idk how true the temp claim is to be honest because i wasnt about to raise the temps on the room and on every miner in there just to get an extra th/s or 2...not worth the risk imo. maybe i missed it....has anyone tried the manual freq firmware on the new s9's that auto clocks itself?? |
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gt_addict
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November 16, 2016, 02:36:30 PM |
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I know on my S7LN when the temp dropped below 48degress it would drop a board. 52+ is better and runs with no problems at all.
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**SUPPORT SIDEHACK** Miner Development Donations to: 1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
Donations/Tips to:- 1GTADDicTXD1uachKKgW24DZDxDGhSMdRa
Join Bitconnect: https://bitconnect.co/?ref=gtaddict
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takagari
Legendary
Offline
Activity: 1050
Merit: 1000
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November 16, 2016, 04:01:02 PM |
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Bah just bit the bullet and ordered the latest. Have access to free power for 6 months. So may as well go with the highest output model  |
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takagari
Legendary
Offline
Activity: 1050
Merit: 1000
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November 16, 2016, 04:32:37 PM |
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Has anyone had luck making the S9 a bit more silent? under powering them seem to help at all?
And does the antminer software have the ability to change it's hash rate based on time of day? ramp up during day when I'm away, be a bit better when I'm home etc.?
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NotFuzzyWarm
Legendary
Offline
Activity: 3682
Merit: 2604
Evil beware: We have waffles!
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November 16, 2016, 04:33:32 PM |
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Since Avalon gave us the finger by not accepting BTC  just ordered a B23 which will now put me at 10x of the s9's. Canaan/Avlon's loss as I would have rather spent the $1700 on 2 of their miners but oh well. |
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Biodom
Legendary
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Activity: 3794
Merit: 4005
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November 16, 2016, 04:34:52 PM
Last edit: November 16, 2016, 04:49:16 PM by Biodom |
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haha and it is gone (11th that is)...some of us have other things to do to than to check bitmain's site every minute...
oh, well, less money for THEM.
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NotFuzzyWarm
Legendary
Offline
Activity: 3682
Merit: 2604
Evil beware: We have waffles!
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November 16, 2016, 04:37:42 PM |
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Has anyone had luck making the S9 a bit more silent? under powering them seem to help at all?
And does the antminer software have the ability to change it's hash rate based on time of day? ramp up during day when I'm away, be a bit better when I'm home etc.?
Read back in the thread. Been discussed ad-nauseum here. To all the above - no. Pre-autotune firmware you could tweak them a little for speed and fans, now that is impossible. |
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OgNasty
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Activity: 4788
Merit: 4387
Leading Crypto Sports Betting & Casino Platform
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November 16, 2016, 07:22:42 PM |
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maybe i missed it....has anyone tried the manual freq firmware on the new s9's that auto clocks itself??
I tried it. Didn't work. Nearly bricked the unit. Had to reset and reflash to get it working again. Bitmain's price on these things drops faster than I can mine BTC with them. Hard to imagine anyone who has purchased an S9 up to now has come out ahead of those sitting on the sidelines. |
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Longsnowsm
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November 16, 2016, 07:24:41 PM |
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Are the issues you guys have been seeing with the S9 related only to certain batches? Trying to decide if it is worth the risk to buy one. Thoughts from S9 owners?
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philipma1957
Legendary
Offline
Activity: 4172
Merit: 8061
'The right to privacy matters'
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November 16, 2016, 07:26:17 PM |
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Are the issues you guys have been seeing with the S9 related only to certain batches? Trying to decide if it is worth the risk to buy one. Thoughts from S9 owners?
do you feel lucky! |
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Longsnowsm
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November 16, 2016, 07:32:20 PM |
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Are the issues you guys have been seeing with the S9 related only to certain batches? Trying to decide if it is worth the risk to buy one. Thoughts from S9 owners?
do you feel lucky! ROFL, If it weren't for bad luck I'd have no luck at all...  |
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VentMine
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November 16, 2016, 11:48:48 PM |
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I just ordered my first S9 today, but with all the reliability issues i've read about since I am now a little worried. Wouldn't it be in Bitmain's best interest to fix all of the simple issues rather than have to spend time and money on customer support and repairs? I mean, is Bitmain profiting off these repairs and warranties?? Seems like they must be if reliability is as big a concern as it appears. |
1ESSdoVYKm8sNtYMfdkFBajhAe2e6G8keH
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mammon
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November 17, 2016, 01:07:30 AM |
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Hi guys,
I was hoping it would not happen to me, but I got a broken S9 blade.
Shows up only 16 asics and will not mine, using another port on the controller, same problem with the board on the other ports.
However I do not have warranty any more, I still would this board get repaired.
I know about Bitmainwarranty but it is the US, is there a repair service in the EU?
Some here have (too bad) maybe good experience shipping for repair...
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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November 17, 2016, 01:29:56 AM |
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Hi guys,
I was hoping it would not happen to me, but I got a broken S9 blade.
Shows up only 16 asics and will not mine, using another port on the controller, same problem with the board on the other ports.
However I do not have warranty any more, I still would this board get repaired.
I know about Bitmainwarranty but it is the US, is there a repair service in the EU?
Some here have (too bad) maybe good experience shipping for repair...
bitmainwarranty said they have places in other countries too if I understood him correctly. Email them and see. I thought he said they had a place in the Ukraine. |
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MyRig
Donator
Hero Member
Offline
Activity: 792
Merit: 510
support@myrig.com
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November 17, 2016, 02:14:13 AM |
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Chain 2 wise, it is not missing, data port you are connected to is 1 3 and 4 hash rate wise, may have to try power it off. then power it back on. if that did not fix it, please try the newest firmware November 8. (if your firmware version has fan control, this will take that option away) One option is to reset the current firmware on your S9 first, before attempt any firmware upgrade to the newer version. Hello, I Have B2 S9, so it should be hashing 12.9 TH/s but for the past 7 days one of the boards (chain 4) is not hashing as fast as it should... Any ideas? ATM it is hashing around 10.5 TH/s BTW why am I missing chain #2? Never noticed this before... Thanks |
Antminer & DragonMint Repair E-mail: support@myrig.com T: @MyRig_com Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA |
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MyRig
Donator
Hero Member
Offline
Activity: 792
Merit: 510
support@myrig.com
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November 17, 2016, 02:20:53 AM |
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If you can ship it cheaper to Ukraine in a very good protected packaging. (5-6 times bubble wrap and place in a big box with enough bubbles or popcorns) it can be diagnosed for repair and it can be returned to you Please email request to support@bitmainwarranty.com you will be assigned a ticket number for the repair request case! Hi guys,
I was hoping it would not happen to me, but I got a broken S9 blade.
Shows up only 16 asics and will not mine, using another port on the controller, same problem with the board on the other ports.
However I do not have warranty any more, I still would this board get repaired.
I know about Bitmainwarranty but it is the US, is there a repair service in the EU?
Some here have (too bad) maybe good experience shipping for repair...
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Antminer & DragonMint Repair E-mail: support@myrig.com T: @MyRig_com Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA |
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numnutz2009
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November 17, 2016, 01:36:22 PM
Last edit: November 17, 2016, 02:26:51 PM by numnutz2009 |
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Are the issues you guys have been seeing with the S9 related only to certain batches? Trying to decide if it is worth the risk to buy one. Thoughts from S9 owners?
its not so much related to certain batches. its more related to how alot of people chose to run their miner which was outside in the heat of summer and or in a tiny room at over 90 degrees room temp lol. usually if you run them under the proper conditions you will be fine. i havent had a miner die yet *knock on wood* but some miners just fail for no good reason other than stuff failed....it happens. but the ones being abused dont fall under this category. im just glad bitmain came to their senses on the price of the 12th model....they jacked that price up so high even after btc prices dropped by $50. it was clear that it was a price hike based on total greed. i have a bunch of s7's i need to upgrade but the room those run in cant have the fans whirlin up and down up and down every second like the new batches do so i cant really upgrade them unfortunately....unless i wanna pay out the butthole for avalons 6th/s miner which i deff dont at those prices. |
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