StevenMosher
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September 18, 2017, 11:33:13 PM |
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OMG!!! When you try to checkout, they have pretty short list of supported contries for delivery: United States Canada Hungary Germany ---------- Argentina Brazil Canada Germany Hungary Japan Mexico South Africa U.S. Outlying Islands United Kingdom United States What a reseller they are if they support deliveries to only 1/3 of the world?! What a shame... That is the first one. I selected a reseller based on the geographical distribution of prior orders in the store. For all of 2017 I selected only those orders less than 60 units. Then I looked at the countries. Top Countries for Individual Orders: US, Canada, Mexico. Next regions will be A) South America. Working with a couple folks, they all want exclusives which doesnt serve the customer well.. B) Russia. Dozens of folks want to distribute, again they all want an exclusive. C) Asia. Korea is done, but they have not launched. I have a bunch of folks wanting to distribute out of HK/Malaysia etc. D) EU. In discussion. Eu warranty rulz are a PITA Many of these people dont like my terms. My terms are dont be greedy. Its why I will rarely give an exclusive. Number one goal for me is to be able to put the miners in the hands of individuals for around the same price as they would have paid before.
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Sales & Marketing: Canaan.io
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NotFuzzyWarm
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Merit: 2607
Evil beware: We have waffles!
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September 18, 2017, 11:44:05 PM |
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Many of these people dont like my terms. My terms are dont be greedy. Its why I will rarely give an exclusive. Number one goal for me is to be able to put the miners in the hands of individuals for around the same price as they would have paid before. Again, Kudos! Just as with having so few miner makers, exclusive distributorships are NEVER good. All it leads to is the scalping seen on Amazon, eBay et al. Sure a part of the market will pay the premium -- as a LAST RESORT. Canaan is on the right track by looking for reputable distributors who will price fairly and provide decent customer support.
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HashZilla
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Activity: 89
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September 18, 2017, 11:45:12 PM |
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Thanks Steve;
Is it safe to assume a Small Aug. 31 order remaining with Casnaan.com would be fulfilled on a fifo basis?
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philipma1957
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'The right to privacy matters'
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September 19, 2017, 01:57:04 AM |
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I got a shipping notice from the usa distributor.
So I will await it .
Next question is. I have a canaan.io order from the 31st. of aug. I assume I could be contacted about that in the next few days. As I would take it.
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StevenMosher
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Activity: 74
Merit: 76
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September 19, 2017, 02:09:55 AM |
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Thanks Steve;
Is it safe to assume a Small Aug. 31 order remaining with Casnaan.com would be fulfilled on a fifo basis?
Yes. The issue is that figuring out where you are in the stack is hard. A) people who came earlier may be bailing because they were buy on the pure speculation that BTC would go from 5K to 10K They will cancel... or worse when we give them the address and pricein BTC they will say nothing and we wait for 2 days for them to respond ( the price is good for 2 days) B) some people try to double up their order once we respond. When there were fewer orders it was always easy just to meet those demands. email me you order number.
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Sales & Marketing: Canaan.io
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Steamtyme
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September 19, 2017, 02:21:57 AM |
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I got a shipping notice from the usa distributor.
So I will await it .
Next question is. I have a canaan.io order from the 31st. of aug. I assume I could be contacted about that in the next few days. As I would take it.
Lol, now I'm a little worried I was a little before you and have heard nothing, here's to hoping. I did also recevie an e-mail from Lily today saying they probably wouldn't be able to fill my Aug 31 order from the fulfillment house... Nothing to do but sit and wait I guess.
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freegeek
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Activity: 68
Merit: 10
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September 19, 2017, 05:09:50 AM |
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OMG!!! When you try to checkout, they have pretty short list of supported contries for delivery: United States Canada Hungary Germany ---------- Argentina Brazil Canada Germany Hungary Japan Mexico South Africa U.S. Outlying Islands United Kingdom United States What a reseller they are if they support deliveries to only 1/3 of the world?! What a shame... That is the first one. I selected a reseller based on the geographical distribution of prior orders in the store. For all of 2017 I selected only those orders less than 60 units. Then I looked at the countries. Top Countries for Individual Orders: US, Canada, Mexico. Next regions will be A) South America. Working with a couple folks, they all want exclusives which doesnt serve the customer well.. B) Russia. Dozens of folks want to distribute, again they all want an exclusive. C) Asia. Korea is done, but they have not launched. I have a bunch of folks wanting to distribute out of HK/Malaysia etc. D) EU. In discussion. Eu warranty rulz are a PITA Many of these people dont like my terms. My terms are dont be greedy. Its why I will rarely give an exclusive. Number one goal for me is to be able to put the miners in the hands of individuals for around the same price as they would have paid before. Germany, Hungary and UK are EU in that list
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manasbeckham
Newbie
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Activity: 5
Merit: 0
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September 19, 2017, 05:37:37 AM |
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Just a short reviewI received 2 Avalon 741 Miners + Miner Controller 3 days back. They sent me the BTC amount and address via email and I paid promptly and sent them the Transaction ID. I received the miners in Singapore 2 days later via Fedex. Excellent service I had some issues with the Miner Controller initially. The miners were stuck in Idle (Yellow Light) and the Controller was not detecting the Miners. I flashed the SD Card with the latest firmware 20170719 from the following link and it works now like a charm https://github.com/Canaan-Creative/avalon7-docs/wiki/AvalonMiner-741-firmware-downloads#Version_20170719Currently mining at home (super expensive electricity in Singapore) so I am on the lookout for some hosting service nearby. Will upload pics this evening. Thanks Steven!
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StevenMosher
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Activity: 74
Merit: 76
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September 19, 2017, 05:38:29 AM |
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OMG!!! When you try to checkout, they have pretty short list of supported contries for delivery: United States Canada Hungary Germany ---------- Argentina Brazil Canada Germany Hungary Japan Mexico South Africa U.S. Outlying Islands United Kingdom United States What a reseller they are if they support deliveries to only 1/3 of the world?! What a shame... That is the first one. I selected a reseller based on the geographical distribution of prior orders in the store. For all of 2017 I selected only those orders less than 60 units. Then I looked at the countries. Top Countries for Individual Orders: US, Canada, Mexico. Next regions will be A) South America. Working with a couple folks, they all want exclusives which doesnt serve the customer well.. B) Russia. Dozens of folks want to distribute, again they all want an exclusive. C) Asia. Korea is done, but they have not launched. I have a bunch of folks wanting to distribute out of HK/Malaysia etc. D) EU. In discussion. Eu warranty rulz are a PITA Many of these people dont like my terms. My terms are dont be greedy. Its why I will rarely give an exclusive. Number one goal for me is to be able to put the miners in the hands of individuals for around the same price as they would have paid before. Germany, Hungary and UK are EU in that list Ya. I mean a dedicated EU disty.
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Sales & Marketing: Canaan.io
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freegeek
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Activity: 68
Merit: 10
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September 19, 2017, 09:22:47 AM |
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OMG!!! When you try to checkout, they have pretty short list of supported contries for delivery: United States Canada Hungary Germany ---------- Argentina Brazil Canada Germany Hungary Japan Mexico South Africa U.S. Outlying Islands United Kingdom United States What a reseller they are if they support deliveries to only 1/3 of the world?! What a shame... That is the first one. I selected a reseller based on the geographical distribution of prior orders in the store. For all of 2017 I selected only those orders less than 60 units. Then I looked at the countries. Top Countries for Individual Orders: US, Canada, Mexico. Next regions will be A) South America. Working with a couple folks, they all want exclusives which doesnt serve the customer well.. B) Russia. Dozens of folks want to distribute, again they all want an exclusive. C) Asia. Korea is done, but they have not launched. I have a bunch of folks wanting to distribute out of HK/Malaysia etc. D) EU. In discussion. Eu warranty rulz are a PITA Many of these people dont like my terms. My terms are dont be greedy. Its why I will rarely give an exclusive. Number one goal for me is to be able to put the miners in the hands of individuals for around the same price as they would have paid before. Germany, Hungary and UK are EU in that list Ya. I mean a dedicated EU disty. Question, I'm in EU but not one of those countries. I'm a business but want to order less then 60 with bank wire transfer. Can I order from Canaan directtly (5 to 10 units).
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Logan4el
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September 19, 2017, 09:30:54 AM |
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You cant order less than 60 units from Canaan.
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Logan4el
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September 19, 2017, 09:35:28 AM |
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Miner Warez ORDER #1075 Your order has been canceled Order #1075 was canceled because we suspect it is fraudulent and your payment has been refunded Company of retards Actually it is a shopify issue. 1. there were a few frauduant orders. This cause Shopify to examine every order and flag any that might have the slightest issue 2. Challenges will be things like ordering from country X and shipping to country Y if your write to them they will explain why SHOPIFY classed your order as it did. Hopefully BTC payment will be enabled shortly. Steve I have requested PayPal invoice directly. Will see if they send.
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roserbezov
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September 19, 2017, 11:34:51 AM |
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Dear Steve(Steven Mosher),
I have a question, that is not about orders, payments, shipping etc. I'm curious do you have any internal information about developing new miner from your company? Is there any chance in the next few(5 to 6) months to introduce new model with better specs, or 741 will be in the market(and production line) for a longer period?
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philipma1957
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Activity: 4172
Merit: 8086
'The right to privacy matters'
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September 19, 2017, 12:30:50 PM |
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Dear Steve(Steven Mosher),
I have a question, that is not about orders, payments, shipping etc. I'm curious do you have any internal information about developing new miner from your company? Is there any chance in the next few(5 to 6) months to introduce new model with better specs, or 741 will be in the market(and production line) for a longer period?
They did have a 721 and now a 741 maybe a 761 same chip but better design
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leowonderful
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Activity: 1624
Merit: 1129
Bitcoin FTW!
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September 19, 2017, 01:00:23 PM |
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Reshipping services could be a workaround to the small list of supported countries if you still want low prices. Adds a bit to the cost but it's still likely better than what you'd get from buying local.
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Logan4el
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September 19, 2017, 01:20:50 PM Last edit: September 19, 2017, 03:20:27 PM by Logan4el |
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Just curious why distributor is better than Amazon Fullfilment Service? Amazon have cheap shipping options for customers, easy payment, fast fullfilment, number of orders equal to available inventory, hustle free returns, trusted brand.
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Makmal
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Activity: 19
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September 19, 2017, 03:25:30 PM |
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Hello Steven , i would like to switch my order to your distributor. May i have your email? I got a reply from Lily telling me my order are still valid and when i ask roughly when i can get a btc address and do a transfer.....no reply. My order number is 89561 and 89555.
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Steamtyme
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Activity: 1554
Merit: 2036
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September 19, 2017, 03:29:02 PM |
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Hello Steven , i would like to switch my order to your distributor. May i have your email? I got a reply from Lily telling me my order are still valid and when i ask roughly when i can get a btc address and do a transfer.....no reply. My order number is 89561 and 89555.
Your best bet is to place the order with the Distributor the next time there stock goes up for sale. This will likely be in a week or 2. Once you are able to do that if you haven't heard from Lily in the mean time, send him an e-mail letting him know you have made other arrangements. This way if Lily does get your order ready for processing before the new stock arrives you won't have to wait on the distributors stock.
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Didley1JT
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September 19, 2017, 04:07:10 PM |
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I left my order from Canaan.io open and hope they can fulfill in due time.
In the meantime, I placed an order with the US distributor and have already received a FedEx tracking number (although it doesn't yet pull anything up). Unfortunately, the controllers weren't in stock when I placed that order, so I have to make other arrangements.
Frustrating process, to be sure. Thanks to Steve for doing what he can to keep us in the loop.
ETA: Just noticed that the US distributor (Miner Warez) raised the price of 741s by $100 since my order. That sucks a bit... Website says a new batch will be available on their website on the 20th, though.
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BTC: 1GaqNkHcstajEex6LQ6caMDLNJMLKwourJ
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Makmal
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September 19, 2017, 04:11:52 PM |
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Hello Steven , i would like to switch my order to your distributor. May i have your email? I got a reply from Lily telling me my order are still valid and when i ask roughly when i can get a btc address and do a transfer.....no reply. My order number is 89561 and 89555.
Your best bet is to place the order with the Distributor the next time there stock goes up for sale. This will likely be in a week or 2. Once you are able to do that if you haven't heard from Lily in the mean time, send him an e-mail letting him know you have made other arrangements. This way if Lily does get your order ready for processing before the new stock arrives you won't have to wait on the distributors stock. Current distributor doesnt ship to my country. Any advise?
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