more FAO:
Translated from:
https://btc-e.nz/news/2I have not credited the deposit in koins after 25.07?
All deposits before August 1 will be credited later (September 1-2), automatically, no additional action is required on your part. Deposits after August 1, we can not enroll, since they are under US control.
My account has been verified with you, will this verification be relevant?
The company that conducted the verification unilaterally terminated the contract, in this connection, the verification must be reewaken already on the new service.
Do not come letters to the post office?
Check the spam folder, most likely the letter came under the filter.
When is the opening of the auction?
If we are not put bureaucratic obstacles, then the auctions will be launched as early as next week.
When will the payment of available funds begin?
This process can be launched in the next few days, but we will let you know about it one day before the launch.
On the following list of questions you will need to write a ticket, the ticket system will be available from next week:
The balance is not displayed correctly.
The funds from MT4 and PAMM have not been credited.
Not suitable password, reset 2ph, disable the IP white list.
The funds that requested for withdrawal to payment systems did not come.
Account is blocked.