[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH

[w3media]

I welcomed with enthusiasm Kraken Exchange launch as the existing ones are really dubious.
They do work indeed but you are just happy at every transaction that completes as you know it can always shutdown.

Guys, btc-e for example is from Bulgaria do you know anything about Bulgaria ?
I am from Romania and Bulgarian border is 100Km away... I know more that it is needed so to never trust trading money I can't afford to lose to an bulgarian exchange No offence, but Bulgaria is like Wild West, the most dubious country in EU, where a few years ago just crossing from RO to Greece you risked being hijacked on the public roads and strip down by clothes and car It is reality not a joke.

Anyway... I liked and tried Kraken so this is when my adventure begun.

I did a small deposit just to test Kraken and after 3 weeks it is not shown.
Their ticketing system doesn't send any e-mails when opening new tickets.
They are dead silent. No answer, no nothing.

My Public Account ID is : AA08 N84G 4HR4 HNFQ
I did wired on the 9th of January 106$ which apparently are lost now.

[1715549301]

1715549301

[1715549301]

1715549301

[medicine]

How long does a domestic Korean withdraw take on Kraken?  I was expecting less than 12 hours as that is what I'm accustom to with all the other exchanges in Korea. Korbit, bitup etc. 
What can I expect here?
Peace

[Kikkerdril]

You are still allowing people to continue to trade in this lottery? The trading engine is currently broken so I think Kraken should pause it and fix this bug.

[gotmilk_]

Is it true what Kikkerdril wrote? If so... is it possible your API is also broken, cuz my bot has some weird ideas... 

[Serpens66]

Is it true what Kikkerdril wrote? If so... is it possible your API is also broken, cuz my bot has some weird ideas... 

it's like I wrote 4 posts ago

[gotmilk_]

Interesting... this problem is probably only for bitcoin market, cuz bot can trade litecoins normaly.

[tbosman]

I am pretty sure that is not a polling issue on the webpage, as the api must be giving off weird data too. I do think the orderbook given off by the api is incorrect, unfortunately i only log the best bid/ask in which i couldn't find an error. I do know from the behaviour of my bot a short time interval where the orderbook probably was mangled.

edit: removed some details about my algo.

I hope this helps.

[ledmaniak]

I have the exact same weirdness. Two identical orders(so same limits, quantity, etc), one executed with final amount of >10.xx euro the other <10.00 euro.

I can also confirm that the orderbook sometimes has a huge lag of >5 min. Even after a clean browser refresh, there was still no updated data in the orderbook but on trade history there was.

[tbosman]

Okay i've found some trades you can look at that show the problem.

Trade OWJLMF-AADOB-WDCSH5 and two others around that time, around 17:15:39 GMT+1, buying XBTEUR got filled at 613.73000, yet there has been an ask wall at 612 the entire day (i checked the logs, it was there when the trade got executed). The ask is still there now, 35 minutes later.

XBTEUR buy at market order, trade  TNGIYO-HKZD5-LUNGHS, got filled at 612, showed up in recent trade data as a buy. Trade TY3SUL-MWL5L-PXIQNH, order was a limit at 612, filled immediately, but showed up in recent trade data as a sell. (Should be a buy as there was an ask at 612 already).

[Dargo]

I welcomed with enthusiasm Kraken Exchange launch as the existing ones are really dubious.
They do work indeed but you are just happy at every transaction that completes as you know it can always shutdown.

Guys, btc-e for example is from Bulgaria do you know anything about Bulgaria ?
I am from Romania and Bulgarian border is 100Km away... I know more that it is needed so to never trust trading money I can't afford to lose to an bulgarian exchange No offence, but Bulgaria is like Wild West, the most dubious country in EU, where a few years ago just crossing from RO to Greece you risked being hijacked on the public roads and strip down by clothes and car It is reality not a joke.

Anyway... I liked and tried Kraken so this is when my adventure begun.

I did a small deposit just to test Kraken and after 3 weeks it is not shown.
Their ticketing system doesn't send any e-mails when opening new tickets.
They are dead silent. No answer, no nothing.

My Public Account ID is : AA08 N84G 4HR4 HNFQ
I did wired on the 9th of January 106$ which apparently are lost now.

I just checked your tickets and we did reply to them, but never got a reply back. We need further information from you before we can search for the missing deposit. We've been having some trouble with Zendesk lately where some users haven't been receiving responses from us, but the problem should be resolved now. I'm having an agent reply to your most recent ticket, but PM me if you don't hear from us soon. You should also check your spam folder.

In most cases, deposits don't get credited to accounts because we can't match the deposit with the Kraken account - because the name on the deposit doesn't match the name on the bank wire and/or because the public account ID isn't included with the wire. Even if the user included the ID, it can be truncated or removed entirely in transit. In some extreme cases, the name doesn't even come through on the wire. Unfortunately, banks don't always do a good job of preserving the information originally included with the wire by the sender. Sometimes we don't receive the wire at all even though its been sent - because the funds get stuck at an intermediary bank.   

[Dargo]

I forwarded all the trading issue comments to the relevant developer - will update when I have more information.

[ChupacabraTex]

@Dargo. I apologize if this comment deters from the topic, but have to ask. I see that my state is still pending regulatory bureaucracy and raise you
my pre-verified status. I know, this has been discussed to death but what has not been stated is the large banks and most of the US banks
frowning and taking actions against anything associated with bitcoins. To be more precise, businesses dealing with bitcoins. But what concerns me
the most is flagging personal accounts trying to cashing in. Some mention 10k as the limit(day/month?). I also see that purchasing
with USD fiat is not a problem ...just cashing in seems to blacklist you at some point.

I am beginning to understand the position Kraken had to be in securing a bank willing to deal with this industry. All the bureaucracies including and not limited to
patriot act, Dodd/Frank, AML, KYC, and FinCEN cronies for both business and personal level await us once the pre-verified status is lifted if any.  

[sickpig]

This is not related to recent issues reported here by several users, but it will be amazing if kraken trading platform has "stop loss orders" triggered off of market price rather than executed price.

This would be even more beneficial at the current low volume (at least in XTC terms).

[tbosman]

This is not related to recent issues reported here by several users, but it will be amazing if kraken trading platform has "stop loss orders" triggered off of market price rather than executed price.

This would be even more beneficial at the current low volume (at least in XTC terms).

See help>>trading guide

 Stop Loss: Triggers a market order (buy or sell) when market price hits the stop price.
[...]
Market Price: "Market price" for an order means the lowest current ask price (for buy orders), or the highest current bid price (for sell orders). This is important for understanding how stop or take profit orders trigger. A stop loss sell order, for example, will trigger when stop price is less than or equal to market price (the highest current bid price).

[sickpig]

This is not related to recent issues reported here by several users, but it will be amazing if kraken trading platform has "stop loss orders" triggered off of market price rather than executed price.

This would be even more beneficial at the current low volume (at least in XTC terms).

See help>>trading guide

 Stop Loss: Triggers a market order (buy or sell) when market price hits the stop price.
[...]
Market Price: "Market price" for an order means the lowest current ask price (for buy orders), or the highest current bid price (for sell orders). This is important for understanding how stop or take profit orders trigger. A stop loss sell order, for example, will trigger when stop price is less than or equal to market price (the highest current bid price).

Ooops sorry I've swapped the orders type. What I really meant is that having stop loss order based on executed price rather than market price would be beneficial.

I've learnt the hard way that your quoting of the trading guide do apply in the current implementation.

[Newar]

The problem is not Kraken but the fact there is not much people trading BTC in EUR.
Actually, if we only consider BTC/EUR, Kraken will soon be the first exchange!

Last 24h
Mt.Gox   BTC/EUR   675.000000 EUR   318.1867 BTC   
Kraken   BTC/EUR   607.990000 EUR   316.6295 BTC   
BTC-e   BTC/EUR   613.498000 EUR   170.6412 BTC

Best prices too!

Just expanding on this a bit.... (bitcoinaverage.com):

Code:

mtgox		39.83%	847.05	690.0 EUR
bitcoin_de	21.19%	450.60	611.8 EUR
bitonic		12.41%	263.92	602.6 EUR
kraken		11.06%	235.31	610.0 EUR
btce		05.81%	123.49	617.0 EUR
localbitcoins	04.83%	102.69	626.0 EUR

[tbosman]

The problem is not Kraken but the fact there is not much people trading BTC in EUR.
Actually, if we only consider BTC/EUR, Kraken will soon be the first exchange!

Last 24h
Mt.Gox   BTC/EUR   675.000000 EUR   318.1867 BTC   
Kraken   BTC/EUR   607.990000 EUR   316.6295 BTC   
BTC-e   BTC/EUR   613.498000 EUR   170.6412 BTC

Best prices too!

Just expanding on this a bit.... (bitcoinaverage.com):

Code:

mtgox		39.83%	847.05	690.0 EUR
bitcoin_de	21.19%	450.60	611.8 EUR
bitonic		12.41%	263.92	602.6 EUR
kraken		11.06%	235.31	610.0 EUR
btce		05.81%	123.49	617.0 EUR
localbitcoins	04.83%	102.69	626.0 EUR

Were not talking about this bitonic right: https://bitonic.nl/  ?

[Rannasha]

The problem is not Kraken but the fact there is not much people trading BTC in EUR.
Actually, if we only consider BTC/EUR, Kraken will soon be the first exchange!

Last 24h
Mt.Gox   BTC/EUR   675.000000 EUR   318.1867 BTC   
Kraken   BTC/EUR   607.990000 EUR   316.6295 BTC   
BTC-e   BTC/EUR   613.498000 EUR   170.6412 BTC

Best prices too!

Just expanding on this a bit.... (bitcoinaverage.com):

Code:

mtgox		39.83%	847.05	690.0 EUR
bitcoin_de	21.19%	450.60	611.8 EUR
bitonic		12.41%	263.92	602.6 EUR
kraken		11.06%	235.31	610.0 EUR
btce		05.81%	123.49	617.0 EUR
localbitcoins	04.83%	102.69	626.0 EUR

Were not talking about this bitonic right: https://bitonic.nl/  ?

Yeah, I'm not entirely sure how they managed to get on BitcoinAverage. As far as I know, they don't have an API that exposes trade-volume. And they're not an actual exchange either, they primarily just follow Bitstamp prices with some of their profit margin added on top.

[mmeijeri]

Yeah, I'm not entirely sure how they managed to get on BitcoinAverage. As far as I know, they don't have an API that exposes trade-volume. And they're not an actual exchange either, they primarily just follow Bitstamp prices with some of their profit margin added on top.

They have their own exchange which is about to go live as soon as they get permission from the Dutch Central Bank, which should be somewhere in February. In the meantime they are running with a closed group of traders, which is allowed.

[Newar]

Lol, 4 BTC volume on their 30d chart (trading since the 21. January). I'll bring this up in the bitcoinaverage.com thread. This discussion belongs more there than here.