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[iv4n]

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We all have been posting here regularly iv4n but we haven't seen such issues in the past.
As you say you received 10 WoF spins in last few days and just one today. This shows that their backend is having some critical issues.
Freebitco.in has given us the benefit of doubt and are hesitant towards addressing them.

But there were various issues before, and as far as I remember there were frequent delays and long waits for any response from their team. Many things show that their team is having some problems, but it's nothing new...

Don't get me wrong, I am not defending them, I am just stating the obvious things. They gave us the benefit of the doubt many times in the last 9 years (I have been their user since 2015), but they are surviving. That's why I think they will continue to survive, somehow... but I could be wrong about that. In any case, each of us is responsible for ourselves and our money. People who think that some services are risky should stay away from them definitely. At the moment I don't have a lot of coins on the site, and just a few hundred FUN tokens, so I can't say I am worried. As always time will tell us everything.

[LTU_btc]

So this would make it look as if the business is dying and nearly on it's deathrattle without any response about this from their support staff (if you can even call them that) nor from their head of operations.
It seems that they have decided to let their lisense run out and then halt all function of their site.
For such a long running site this is truly sad to see them treat their loyal customers in this way.

There is just too many red flags related with Freebitco.in in recent months to think that everything is ok. Especially when their staff ignore all issues.

I have a friend who gets his WoFs everyday. That is somethng I don't understand. I've got only one time since 25.07. I don't have idea what is wrong..

Are you sure about it. I also get free spins through email daily, but same as everyone I don't get spins for my Premium Membership.

[dwyane36]

But there were various issues before, and as far as I remember there were frequent delays and long waits for any response from their team. Many things show that their team is having some problems, but it's nothing new...

Yep, there have been problems, and they have successfully solved them. However, I honestly don't remember this site having something similar to what is happening to it this year in previous years. I mean, in recent months, there have been not only communication problems between the team and the community but also various technical problems that have occurred in a relatively short period.

[LadyChessica]

The problem with D-play and cia, is that in most countries are illegal, so they can't abandon freebitco.in without losing cash.
About the free spins... as far as I know, people who doesn't have 2500+ fun tokens are receiving the basic spin mail without problems, but those who has premium free daily spins, we aren't receiving nothing, neither daily mails neither free spins.
The most annoying it that freebitco.in doesn't come here to uodate us about the case, but is redirecting all our querys here...

[slaman29]

Agree with all summary of last 3 pages.

Need to stop complaining about shit that is being worked on specific accounts and sending customer support more emails. I especially hate this because its the new accounts doing it, which to me means its not real users, its them hiding behind their new accounts.

At same time, we need to keep pressure on FBC to let them know we're not happy, but in a way to not add to the burden of customer support. iv4n is right about benefit of doubt, but we have actually been giving them slowly over past 1 year more and more, and we are getting back less and less.

They must know that their oldest members like iv4n since 2015 and me since 2017 are losing patience.

We made this place successful together with others. We talked good things about it, we were the practical 'customer support' for many times We do that for all the crypto sites we love.

btw actually I came in here to say 3 days ago I got 10 WoF freespins lol, what a joke.

[UrbanCohort]

They really shouldn't be advertising the fun tokens and it's benefits on the home page and in emails until they sort it out. I know that if they are working on the issue this might seem a small point but it's why they get so many emails probably - advertising and not delivering looks scammy to new users.

[uneng]

I have a friend who gets his WoFs everyday. That is somethng I don't understand. I've got only one time since 25.07. I don't have idea what is wrong..

Did he say to you to be receiving WoF spins everyday or did you see his account being credited with daily WoF spins? There is a big difference between both. Anyway, it's unlikely he is receiving any spins at all, because it seems a general issue happening to every premium program's members.

Also, there is a chance he is misunderstanding daily spins from premium program to daily spin received through email. The ones from email are working and being sent occasionally, although I noticed the frequency I receive emails from the platform has decreased. Just checked my email box right now after two days and there was only one freebitco.in email with an expired spin. Usually there were 4 emails or more before for the same period of time.

[Saint-loup]

The problem with D-play and cia, is that in most countries are illegal, so they can't abandon freebitco.in without losing cash.
About the free spins... as far as I know, people who doesn't have 2500+ fun tokens are receiving the basic spin mail without problems, but those who has premium free daily spins, we aren't receiving nothing, neither daily mails neither free spins.
The most annoying it that freebitco.in doesn't come here to uodate us about the case, but is redirecting all our querys here...

No I haven't heard about that before, you are the first one reporting that AFAIK. I receive promotional emails with one free WOF spin everyday, and sometimes several mails, when there is a FLASH promo for example, while holding (way) more than 2500 fun tokens. Have you verified your email address in your profile? Have you checked the boxes of the e-mail subscriptions feature?

[abc128]

I have been waiting now 16 days for my withdrawal of 146610 FUN Token ($450). I have written to support several times and received an automated answer that there are currently problems with WOF, although I have clearly said that it is about my withdrawal, not WOF.

My last support request was answered quickly and I was supposed to send the information so that support takes care of it, so far nothing has happened. I have also written to the support employee of the forum CSFBC several times, but he ignores my last requests.

Even if there are currently internal problems, the admins should be trying to solve them... If the site offers a service, the word should also be kept, I don’t know where the problem is to take a few minutes and send my Tokens, even if there are currently problems.

I already had weeks of login problems before and now this..

Problem solved! Thanks a lot.

[UserU]

Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?

[NABiT]

Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?

Previous Roll I got an error message, something about a Captcha but I just reloaded the page and rolled as usual, just rolled again and there was a green "PLAY WITHOUT CAPTCHA" button but I just clicked "Roll" and again it worked as usual.

[FinneysTrueVision]

Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?

I am a premium member and my rolls have a CAPTCHA also. It is Cloudflare’s CAPTCHA and the checkbox is automatically ticked for me when I visit the faucet page. It is not too bad of a situation if you don’t have to click on it, but depending on users’ privacy settings it might cause problems for some people. I know sometimes people have trouble accessing Bitcointalk because Cloudflare won’t verify they are human.

[CSFBC]

Hi All,

We are committed to ensuring a secure and fair experience for all our users.  Therefore we have implemented some important changes to our website's security protocols to reduce increased abuse.

1. Captcha implementation for All Users:
Previously, certain users who met specific thresholds were not required to complete a Captcha.  To enhance security and protect all users, we have now made Captcha verification mandatory for everyone, regardless of their activity level on our platform.

2. Captcha Service Provider Update:
We have also upgraded our Captcha provider for added security and reliability.  The 'Password', 'Sign Up' and 'Free Play' sections have now been switched from hCaptcha to Cloudflare Captcha.

These changes are part of our ongoing efforts to maintain a safe and trustworthy environment for all our users.


Other updates:

- FUN withdrawals.
I have noticed an increase in emails regarding customers not receiving their FUN withdrawals recently.
This has been investigated and we expect it to be resolved today.
If you have not received a FUN withdrawal that has already been requested and confirmed, within the next 48 hours, please send me a DM with the details so I can chase them individually.
Saying this, we expect any outstanding to be resolved imminently.

-WoF Spins
I understand this has been frustrating for many.
A resolution for this has been ongoing and customers have started to receive their spins over the last week.
We expect all customers to commence the spins they are entitled to in the coming days.
I understand some Premium customers have been querying spins lost from the days not received. This is under review at the highest level and I hope to have more information for you on this very shortly.

As previously mentioned, We aim to keep you in the loop with changes/updates moving forward and I hope this demonstrates that.
We appreciate your understanding and co-operation as we continue to improve our platform.

Best Regards,

Customer Support Team
FreeBitco.in

Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?

[outlawtorn86]

Hi All,

We are committed to ensuring a secure and fair experience for all our users.  Therefore we have implemented some important changes to our website's security protocols to reduce increased abuse.

1. Captcha implementation for All Users:
Previously, certain users who met specific thresholds were not required to complete a Captcha.  To enhance security and protect all users, we have now made Captcha verification mandatory for everyone, regardless of their activity level on our platform.

2. Captcha Service Provider Update:
We have also upgraded our Captcha provider for added security and reliability.  The 'Password', 'Sign Up' and 'Free Play' sections have now been switched from hCaptcha to Cloudflare Captcha.

These changes are part of our ongoing efforts to maintain a safe and trustworthy environment for all our users.
We appreciate your understanding and co-operation as we continue to improve our platform.

Best Regards,

Customer Support Team
FreeBitco.in

Seems that the hourly rolls are suddenly CAPTCHA-bound even with Premium. Anyone facing it?

So what is the advatage of having Premium account now? Wheels of Fortune issue is still unsolved and their support is continuous working on it, but captcha has appeared immediately to "ensure a secure"..

[abc128]

Update: The withdrawal has just reached me and the support has written to me apologies about the delay and that they are internally struggling with problems and trying to take positive steps. I understand this pressure and would like to give my positive feedback now!

I can confirm that all problems have been solved, even if it took some time. If other users should have problems too, I am sure that they will also be solved, but it takes time. Thank you support team!

[corrado25]

Unfortunately, there is no response either on Twitter, on Facebook, or here on the forum from the project team. they just ignore it. When will I receive a WOF that I haven't received for more than 2 weeks?

[LadyChessica]

- Yes and it was impossible to solve it but there was the possibility of paying RP to avoid the error. To me, it was 1 RP two hours ago and 2 RP one hour ago.
https://www.talkimg.com/images/2024/08/16/7MfYv.jpeg

First roll 2^0
Second roll 2^1
Third roll 2^2

Edit: it looks like that they have changed the costs, but I'm not sure which is the new rule. Per comments, maybe is "rp cost = number of bypasses done in a certain time"?
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And, as far as I know, there is no reset (they don't advice it)
Are there someone with enough satoshis to play free rolls without captcha that can confirm that it still works? Or this possibility is down too?

[zont86]

Are there someone with enough satoshis to play free rolls without captcha that can confirm that it still works? Or this possibility is down too?

I have over $1000 in my account and there is a captcha, but it doesn't need to be solved somehow, it's very simple, if it somehow helps them fight against attackers who use bots and rob them, then I'm not against such security measures

[Mahdirakib]

- Yes and it was impossible to solve it but there was the possibility of paying RP to avoid the error. To me, it was 1 RP two hours ago and 2 RP one hour ago.

This isn't a new system to avoid the captcha. The RP requirement will gradually increase after each faucet claim through this system. However, the cost will become 1 RP again if you don't use this method for a while.
Although the Cloudflare captcha is solving automatically for me until now, but I'm disappointed for the implementation of captcha again for all the user.

[Saint-loup]

- Yes and it was impossible to solve it but there was the possibility of paying RP to avoid the error. To me, it was 1 RP two hours ago and 2 RP one hour ago.

First roll 2^0
Second roll 2^1
Third roll 2^2
...
And, as far as I know, there is no reset (they don't advice it)
Are there someone with enough satoshis to play free rolls without captcha that can confirm that it still works? Or this possibility is down too?

WOW I wonder how far it can go before resetting, someone says above it resets once you've used another method to claim your faucet rewards but if someone is unable to use the other method, what will happen to them? They won't be able to use the faucet anymore unless they need to spend their reward points, I guess. I don't know if it would be really unfair or not, since it's basically free money generously offered, but those people would certainly get frustrated.