Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[joeperry]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

Every gambling site has their own rules and some of them have license to operate or accept players on that country and if yours is not accepted or not welcome in the platform then there's nothing you can do and if you keep insisting your account and funds might be inaccessible. There are gambling sites that has a mirror sites for some people to access, I'm not sure about the Cloudbet if they have one, have you tried asking the support or sending them an email, if it's clearly written in their terms that China is not allowed in their platform then, you really can't play.

[Haunebu]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

Blame your government for these restrictions since they actively ban crypto currencies and gambling due to which many sites like cloudbet don't bother with the risks involved and go on to simply prohibit customers from your country.

Some sites like Stake are willing to take the risk despite such bans. Stick to the ones that allow your country and you could also use mirrors for sites that are banned by your country, but not the sites themselves.

[Pmalek]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

It's a good thing that you read the Terms & Conditions. If you country is restricted, you have to deal with it. Stay on Stake or find another crypto casino that doesn't ban Chinese players from using their services for gambling. In your experience, are Chinese players often banned on other popular crypto casinos?

[DYING_S0UL]

I really want to bet on sports on your website, but you've restricted people from our country. STAKE doesn't restrict us, but CLOUDBET does.

What country are you from? Might be important to include that when you complain mate

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

I'm only wondering how are you even accessing the forum. Didn't China use the great firewall to block many foreign websites and services, forums, social media platforms? And as far as I know, Bitcointalk is also among them. Many of my friends live in China, and I rarely see them on social media. I only see them once in a while, when they revisit my place. I wouldn't personally know, but I believe your govt is fairly strict when it comes to accessing such sites (casinos). So, if the casinos doesn't allow access, I would simply skip. The risk isn't just worth it man.

[muhuang771]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

It's a good thing that you read the Terms & Conditions. If you country is restricted, you have to deal with it. Stay on Stake or find another crypto casino that doesn't ban Chinese players from using their services for gambling. In your experience, are Chinese players often banned on other popular crypto casinos?

Crypto casinos are partially banned in China, with some being permitted and others not. Casinos like STAKE, VAVE, and BETPANDA are not banned, but their sports betting odds are very low, unlike the high odds offered by CLOUDBET. Making money at casinos is not easy, and everyone wants higher odds.

[ultrloa]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

I'm only wondering how are you even accessing the forum. Didn't China use the great firewall to block many foreign websites and services, forums, social media platforms? And as far as I know, Bitcointalk is also among them. Many of my friends live in China, and I rarely see them on social media. I only see them once in a while, when they revisit my place. I wouldn't personally know, but I believe your govt is fairly strict when it comes to accessing such sites (casinos). So, if the casinos doesn't allow access, I would simply skip. The risk isn't just worth it man.

Using a VPN can easily bypass the block, but many people don't know how to find a usable VPN, which requires some experience. China has very strict controls on this now.

Bypassing their restriction will cause your account to get block, so better don't use that just to access their site since there's a chance that you might get a problem.

Since you talk about there's some crypto casinos accessible in your country, much better stick with it. Since if you go on other crpyto casinos almost all of them restrict your region.

While using VPN much better you go read their TOS first, so you will get an idea about those things what you are trying to do and also as early as now you can avoid getting any serious issues.

[Pmalek]

Using a VPN can easily bypass the block, but many people don't know how to find a usable VPN, which requires some experience. China has very strict controls on this now.

Never use a VPN to bypass restrictions on casinos without checking and making sure that it's ok with customer support. Even then it's a very touchy subject because if the terms say one thing but a support agent says another, it's what's written in the ToS that counts. Some casinos don't mind if you do it and they even recommend or have their own VPN services that you can use. But like I said, this needs to be discussed with the casino representatives beforehand.

[muhuang771]

I'm from China, and I'm very upset because I see that your terms of service explicitly prohibit customers from China, Macau, and Hong Kong. In contrast, STAKE provides services to us, and their website even has a dedicated Chinese version.

I'm only wondering how are you even accessing the forum. Didn't China use the great firewall to block many foreign websites and services, forums, social media platforms? And as far as I know, Bitcointalk is also among them. Many of my friends live in China, and I rarely see them on social media. I only see them once in a while, when they revisit my place. I wouldn't personally know, but I believe your govt is fairly strict when it comes to accessing such sites (casinos). So, if the casinos doesn't allow access, I would simply skip. The risk isn't just worth it man.

Using a VPN can easily bypass the block, but many people don't know how to find a usable VPN, which requires some experience. China has very strict controls on this now.

Bypassing their restriction will cause your account to get block, so better don't use that just to access their site since there's a chance that you might get a problem.

Since you talk about there's some crypto casinos accessible in your country, much better stick with it. Since if you go on other crpyto casinos almost all of them restrict your region.

While using VPN much better you go read their TOS first, so you will get an idea about those things what you are trying to do and also as early as now you can avoid getting any serious issues.

I didn't intend to use a VPN to bypass casino restrictions. My answer was that I used a VPN to bypass China's Great Firewall and log into Bitcointalk. I always connect directly to casinos. I don't gamble on casino websites that are inaccessible from China.

[Cloudbet]

...

Nice to see you're still collecting community feedback through surveys. Are there any specific features or new sports markets currently being prioritized based on the recent user input, or is the focus mainly on UI improvements for now?

hey great question! We will be releasing some really cool sports markets and community features for the fifa world cup!

Do you want to request anything in particular? We're big on community feedback so if youre looking for something in sports we can make it happen.

[DYING_S0UL]

I didn't intend to use a VPN to bypass casino restrictions. My answer was that I used a VPN to bypass China's Great Firewall and log into Bitcointalk. I always connect directly to casinos. I don't gamble on casino websites that are inaccessible from China.

If that's the case, then unfortunately there is nothing you can do about it, but simply move on to a different provider. If you were living in some gray areas where, despite being illegal, casinos let players play, then that would have been a different case. But we are talking about China here. One of the most powerful nations in the world. I assume it's a hassle and a pain to bypass the firewall restrictions. Better not mess with the govt but use the ones that are exclusively available to you.

Btw, which VPN did you used to bypass the greatwall and access the forum?

[Catenaccio]

I didn't intend to use a VPN to bypass casino restrictions. My answer was that I used a VPN to bypass China's Great Firewall and log into Bitcointalk. I always connect directly to casinos. I don't gamble on casino websites that are inaccessible from China.

If they don't allow you using their casino, let's find alternative casinos. using VPN to bypass their IP address and geolocation restrictions is breaking their ToS. You must be aware of any consequence with your account and fund in the future with that violation.

A test from Pmalek several years ago.
Which casinos have IP blocks in place for restricted countries?

Pmalek tested with IP address from the USA but if they restrict China IP address, you must accept it and move to other casinos. Don't break their ToS and later say you did not do that intentionally.

[Odohu]

Crypto casinos are partially banned in China, with some being permitted and others not. Casinos like STAKE, VAVE, and BETPANDA are not banned, but their sports betting odds are very low, unlike the high odds offered by CLOUDBET. Making money at casinos is not easy, and everyone wants higher odds.

Don't be greedy man, manage the odd you see instead of trying to force yourself on a platform that does not offer their services to you, or better still, raise your bet if you want to make more money. I know some platforms that offer bigger odds than those I use but for some reasons I have continue to use my preferred casinos. I have learnt that chasing odds is not a cool thing to do, it can lead you to problems. However, I will not deny that Cloudbet have one of the biggest odds in the industry.

[Agbe]

Crypto casinos are partially banned in China, with some being permitted and others not. Casinos like STAKE, VAVE, and BETPANDA are not banned, but their sports betting odds are very low, unlike the high odds offered by CLOUDBET. Making money at casinos is not easy, and everyone wants higher odds.

Even that small odd when you win it, you will be excited. And if you are good in match prediction, you can accumulate the small odds and multiply them and you will have a big odds with big potential win. In such situation you bet on multiple bet to make big win. Gamblers always looking for high odds and that making gamblers to change Casinos. But why did China government ban gambling? Is it that casino companies are not paying tax? What? What is the reason?

[q01673585374]

Hi @Cloudbet (and the community),

I am posting here because I have hit a dead end with the standard email support and I urgently need a representative to look into my case.

My account has been locked and my funds, totaling 4600 USDT, have been frozen. The only response I received was an automated message stating that my account is under a "6-month investigation." Having this amount of money locked for half a year without any real human communication or explanation is extremely stressful and unreasonable for a regular player.

I understand that security and risk checks are a standard part of operating a casino, and I am completely willing to cooperate. I am ready to provide any required KYC documents immediately. Furthermore, I can easily provide full transaction histories from my Binance or Coin98 wallets to verify the legitimate source of all my deposits.

I just want a fair, manual review and a transparent resolution, rather than being left in the dark by automated bots for 6 months.

I have already created a detailed complaint thread here: https://bitcointalk.org/index.php?topic=5577917.0

@Cloudbet - I have also sent you a Private Message with my account details. Could you please check your inbox and help escalate this to your internal team for a manual review?

[Cloudbet]

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[Cloudbet]

Hi @Cloudbet (and the community),

I am posting here because I have hit a dead end with the standard email support and I urgently need a representative to look into my case.

My account has been locked and my funds, totaling 4600 USDT, have been frozen. The only response I received was an automated message stating that my account is under a "6-month investigation."

@Cloudbet - I have also sent you a Private Message with my account details. Could you please check your inbox and help escalate this to your internal team for a manual review?

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully. We told you it could take up to six months but we usually resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

This is not a customer service channel, so I will not answer any more questions about your case here.

[frozenmind21]

Not sure what happened in Cloudbet but almost 20 hours for a crypto withdrawal is not the standard thing they used to do...

I expected more from this sportsbook but I can see that is not at the TOP anymore, let's count how many days they need to pay my crypto...

[Bitcoin_Arena]

Not sure what happened in Cloudbet but almost 20 hours for a crypto withdrawal is not the standard thing they used to do...

I expected more from this sportsbook but I can see that is not at the TOP anymore, let's count how many days they need to pay my crypto...

Maybe it's one of those few moments where the withdrawal is delayed for some reason (from security verification to a minor technical glitch). Nonetheless, you should engage the support so they can tell you what's going on

I haven't faced delayed withdrawals with them. Just curious, was the amount you were trying to withdraw very huge?

[frozenmind21]

Not sure what happened in Cloudbet but almost 20 hours for a crypto withdrawal is not the standard thing they used to do...

I expected more from this sportsbook but I can see that is not at the TOP anymore, let's count how many days they need to pay my crypto...

Maybe it's one of those few moments where the withdrawal is delayed for some reason (from security verification to a minor technical glitch). Nonetheless, you should engage the support so they can tell you what's going on

I haven't faced delayed withdrawals with them. Just curious, was the amount you were trying to withdraw very huge?

It is quite a good amount of money but they said my account is "under review" (I have made much longer withdrawals in the past), never happened before (account is under review since 4 days ago and I cannot do anything except withdrawing, casually when I had a good streak and wanted to get my money

[frozenmind21]

Still waiting for a Compliance update...it has been 5 days now. For depositing Compliance was fine but when you want to withdraw it's another story...