Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Wapfika]

And who gave them the right to decide to limit the account

You and the gambler itself give them permission to restrict your account without further explanation when you click the agree button that you read and understand the ToS during the registration process.

Here’s the part of the ToS that you are agreeing.

Cancellations, Suspensions and Closure

11.1. Without restricting our ability to rely on other remedies that may be available to us, we may suspend and/or terminate your account or cancel any outstanding bets at our absolute discretion if: (i) we suspect that you are engaging in illegal or fraudulent activity while using our Website; (ii) we suspect you are breaching any term of these Terms and Conditions; or (iii) we suspect you are acting in a manner that is detrimental to the conduct of our business.

11.2. Irrespective of whether we suspend and/or terminate an account and notwithstanding any other provisions in these Terms and Conditions, we may decide to cancel and void any outstanding bets at our absolute discretion where (i) there is a technological failure, or (ii) you or another customer with whom you have bet have breached any of these Terms and Conditions.

11.3. Cloudbet reserves the right to close your account and refund the balance of your account without further explanation.  Subject to any provision of these Terms and Conditions to the contrary, outstanding bets will ordinarily be honoured.  Further, we retain the right to suspend the whole or any part of the service for any reason at our sole discretion and in such event we may but shall not be obliged to give you any notice, however, we shall endeavour to provide you with such notice as we deem practicable.

11.4. Cloudbet retains the right to suspend the whole or any part of the service for any reason at our sole discretion and in such event we may but shall not be obliged to give you any notice, however, we shall endeavour to provide you with such notice as we deem practicable. Further, Cloudbet reserves the right to close your account and confiscate the remaining balance of your account without further explanation if you have circumvented our terms and conditions by betting from a prohibited jurisdiction.

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[klidex]

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It's always frustrating when restrictions are imposed, but you should know that it's not uncommon in the betting world. You should definitely reach out to Cloudbet's customer support and see what's going on. Maybe there's just a mix-up or a limitation that you're not aware of. Have you taken a look at the terms of service? It might hold some answers.

Most of user get surprised when their account restricted due to that reason are definitely not reading any rules which is clear written on their TOS. Then after than they blame the casino for what issue they faced so to avoid this much really better to read the rules first or if you are not sure about the words written better ask the support since from that they can get a good answer for the question they want to ask.

Indeed, most gamblers don't want to read the rules stated in the TOS and they only register and deposit and then can immediately play or bet.
Even though reading a rule is a boring thing and maybe only some gamblers want to do it, this is very important so that in the future every gambler can become a wise user of the gambling platform and not violate the rules that have been set.
I am a little surprised by those who, if there are actions taken by the casino regarding their accounts because of mistakes made, they blame the casino without thinking about and realizing the mistakes they have made and the majority of them are new gamblers and have not known the world for a long time. gambling.

[LEVSKI7]

You are writing nonsense. These rules have no legal value. These are fraudulent rules that violate the law

[Wapfika]

You are writing nonsense. These rules have no legal value. These are fraudulent rules that violate the law

I believe you are replying on my previous post. Then do the honor to file case against this casino for your alleged fraudulent rules. You are the spouting nonsense because you shouldn’t click the agree button if you didn’t acknowledge and accepts it. Casino doesn’t force you to play in their casino with such rules.

[LEVSKI7]

Three hundred retaliated players from the Bet365 betting website demand their reinstatement at the Provincial Court of Palma . Until now, the court has resolved four of these lawsuits , with just over eighty players from all over Spain involved. All the sentences declare the invalidity of two of the clauses included in the betting website as abusive : they are the ones used to veto bets or suspend player accounts supposedly on a winning streak. Cheesy Cheesy Cheesy  :Dhttps://www.ultimahora.es/noticias/local/2022/12/27/1853293/bet365-audiencia-palma-anula-expulsion-jugadores-web.html?utm_source=twitter&utm_medium=web
France's gambling regulator L'autorité nationale des jeux (ANJ) has warned operators against limiting players' stakes or refusing their bets entirely. ;)ANJ concluded that operators cannot refuse bets from a player, unless the operator has a legitimate reason as designated under article L. 121-11 of the French Code of Consumption. This means that an operator could argue that it has a legitimate reason not to accept a sports bet from a patron.Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.In addition, offenders could receive two years in prison and a fine of €300,000.

We do not limit customers at the "individual level", as I said, we have general limits for customers where SEK 5,000 in maximum bet is an example.
Swedish games''
a little literacy 

[abel1337]

Three hundred retaliated players from the Bet365 betting website demand their reinstatement at the Provincial Court of Palma . Until now, the court has resolved four of these lawsuits , with just over eighty players from all over Spain involved. All the sentences declare the invalidity of two of the clauses included in the betting website as abusive : they are the ones used to veto bets or suspend player accounts supposedly on a winning streak. Cheesy Cheesy Cheesy  :Dhttps://www.ultimahora.es/noticias/local/2022/12/27/1853293/bet365-audiencia-palma-anula-expulsion-jugadores-web.html?utm_source=twitter&utm_medium=web
France's gambling regulator L'autorité nationale des jeux (ANJ) has warned operators against limiting players' stakes or refusing their bets entirely. ;)ANJ concluded that operators cannot refuse bets from a player, unless the operator has a legitimate reason as designated under article L. 121-11 of the French Code of Consumption. This means that an operator could argue that it has a legitimate reason not to accept a sports bet from a patron.Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.In addition, offenders could receive two years in prison and a fine of €300,000.

We do not limit customers at the "individual level", as I said, we have general limits for customers where SEK 5,000 in maximum bet is an example.
Swedish games''
a little literacy 

Never heard anything about this or never believe this given that there's no proof about it. 300 is a big number and this can easily show up in media given how massive that number of complains but haven't seen any of those. Care to show some proofs or some valid links? I also can't trust you given how bad your trust score is and most of the complains of your account is by doing false accusation like this one. The trust rating is inclined with your doings so yeah I don't think your comment will be valid to anyone here also about the casino.

[LEVSKI7]

https://igamingbusiness.com/legal-compliance/legal/anj-operators-may-not-limit-stakes-without-legitimate-reasons/
The level here is very low, it is full of completely illiterate people

[steyn34]

hello, new here but i've opened an account like 4 months ago and been doing pretty well in 1 particular sport, but since last week i'm limited on my bets, like i can only bet a super small amount. Anyone like me and how to resolve it (new account ?) thanks

A new account can be punished because it is a violation of the terms of use. Casinos don't really like it when players win too much.

Nope. An account will be completely restricted to access the casino when he violates the ToS but in his case, He clearly just winning too much that’s why his account got a betting limit or simply casino just don’t want him to play in their sportsbook anymore without telling directly. This kind of restriction is very common and it’s not from violating the ToS.

It's always frustrating when restrictions are imposed, but you should know that it's not uncommon in the betting world. You should definitely reach out to Cloudbet's customer support and see what's going on. Maybe there's just a mix-up or a limitation that you're not aware of. Have you taken a look at the terms of service? It might hold some answers.

Casino security is very cautious about their action towards this kind of issue. They are limiting an account based on his winning percentage and as per suggestion by bookmaker for the casino profitability. He might be betting only on surebets which makes his account high winning rate that result to his account restrictions. Most of the time Bookmaker detect the user that already restricted the account to bet high even if change the casino since some casino is using same bookmaker with their sportsbook.

Most of user get surprised when their account restricted due to that reason are definitely not reading any rules which is clear written on their TOS. Then after than they blame the casino for what issue they faced so to avoid this much really better to read the rules first or if you are not sure about the words written better ask the support since from that they can get a good answer for the question they want to ask.

Again this kind of restriction is not a violation of ToS because his account is just have a restriction on betting high. This is not a violation but rather the casino imposed their ToS to the player which they can restrict any user without giving any reason.

No surebet, i bet on rugby union (live) and what's funny is i'm not even usually betting high amounts, only 1 to 3 Avax per bet. But now when i select a bet that says for example Max bet 19 Avax and validate, it does not go through and shows me like Max bet is 0.44 Avax

Anyway i reached out to them on chat but got the usual bullshit and the "we'll check and reach out to you by email" but didn't get a response, so i withdraw and i'm trying a new crypto bookmaker now...

[len01]

Yes, it's true and there are some casinos that don't provide KYC requirements for their casino site users so gamblers who don't like KYC setup can play or bet at the casino.
If you say that KYC is not for security, but what actually happens is that KYC is made for security. As an example of what you have said, KYC is made to verify whether gamblers are in money laundering cases or citizens who are prohibited from using the site, then can't you take the main point, which is security for the casino so that no user is in a money laundering case, because if that happens then the casino site will also be in trouble in that case and be dragged into a case where the casino is a place of storage or duplicating money by the accused in money laundering cases.
So KYC also plays an important role for the security of a casino site.

Now the regulation is being tightened and the passing of KYC is mandatory in almost all exchanges, even decentralized and casinos. If a person has honestly passed KYC, then he will not cheat and will play honestly. Another thing is that the casino must ensure that all KYC players pass honestly, and do not buy accounts with passed KYC.

I'm just a little surprised why so many people complain too much about predetermined rules such as KYC. even though KYC is one of the rules that must be obeyed.
because nowadays almost all licensed casinos enter into agreements with licensing companies to do KYC every time something happens related to the platform.

[Juggy777]

I'm just a little surprised why so many people complain too much about predetermined rules such as KYC. even though KYC is one of the rules that must be obeyed.
because nowadays almost all licensed casinos enter into agreements with licensing companies to do KYC every time something happens related to the platform.

@len01 people are yet uncomfortable with KYC as they don’t wish to reveal their true identity. Also one other reason I have seen here was where they feel that their information could be sold to third parties, hence they continue to object but in my opinion legit casinos have proper mechanism to handle such sensitive information hence we can trust them.

[Artik_Finance]

Yes, it's true and there are some casinos that don't provide KYC requirements for their casino site users so gamblers who don't like KYC setup can play or bet at the casino.
If you say that KYC is not for security, but what actually happens is that KYC is made for security. As an example of what you have said, KYC is made to verify whether gamblers are in money laundering cases or citizens who are prohibited from using the site, then can't you take the main point, which is security for the casino so that no user is in a money laundering case, because if that happens then the casino site will also be in trouble in that case and be dragged into a case where the casino is a place of storage or duplicating money by the accused in money laundering cases.
So KYC also plays an important role for the security of a casino site.

Now the regulation is being tightened and the passing of KYC is mandatory in almost all exchanges, even decentralized and casinos. If a person has honestly passed KYC, then he will not cheat and will play honestly. Another thing is that the casino must ensure that all KYC players pass honestly, and do not buy accounts with passed KYC.

I'm just a little surprised why so many people complain too much about predetermined rules such as KYC. even though KYC is one of the rules that must be obeyed.
because nowadays almost all licensed casinos enter into agreements with licensing companies to do KYC every time something happens related to the platform.

Cryptocurrency regulation is being tightened and soon KYC will need to take place on all platforms, even where there is no KYC now. Therefore, it makes no sense to complain about KYC, because these are the requirements of the regulator. I understand that everyone in the casino wants to be anonymous, but regulators do not want this, they want to know who earns money and how much, so that they can collect taxes from this person.

[piebeyb]

I'm just a little surprised why so many people complain too much about predetermined rules such as KYC. even though KYC is one of the rules that must be obeyed.
because nowadays almost all licensed casinos enter into agreements with licensing companies to do KYC every time something happens related to the platform.

@len01 people are yet uncomfortable with KYC as they don’t wish to reveal their true identity. Also one other reason I have seen here was where they feel that their information could be sold to third parties, hence they continue to object but in my opinion legit casinos have proper mechanism to handle such sensitive information hence we can trust them.

They should also, if they want to avoid playing at casinos that require KYC, they should play at decentralized casinos, moreover, it is a mandatory regulation from the casino, of course, if they don't want to be in trouble, they should first read the casino rules before registering and playing, sometimes people are lazy to read, so they rush rush to play and finally when they have problems they complain everywhere

[avp2306]

I'm just a little surprised why so many people complain too much about predetermined rules such as KYC. even though KYC is one of the rules that must be obeyed.
because nowadays almost all licensed casinos enter into agreements with licensing companies to do KYC every time something happens related to the platform.

@len01 people are yet uncomfortable with KYC as they don’t wish to reveal their true identity. Also one other reason I have seen here was where they feel that their information could be sold to third parties, hence they continue to object but in my opinion legit casinos have proper mechanism to handle such sensitive information hence we can trust them.

They should also, if they want to avoid playing at casinos that require KYC, they should play at decentralized casinos, moreover, it is a mandatory regulation from the casino, of course, if they don't want to be in trouble, they should first read the casino rules before registering and playing, sometimes people are lazy to read, so they rush rush to play and finally when they have problems they complain everywhere

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

[verushka]

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

In any case, before playing at a new casino, you need to carefully study the terms of use of the casino, KYC conditions and withdrawal conditions. If you do not study this in advance, you may have problems with withdrawing funds. After all, it is not enough to win money in a casino, they also need to be withdrawn.

[piebeyb]

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

yes but what's happening right now is a lot of funny people when they are sure to make a deposit and play there it means they have read about the KYC rules at the casino,

but when they continue it means they agree with that but on the other hand when the casino asks for KYC documents then that person complains in this forum, even though they are conscious about the rules of playing in that casino, the casino will never go wrong with their rules

[maydna]

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

In any case, before playing at a new casino, you need to carefully study the terms of use of the casino, KYC conditions and withdrawal conditions. If you do not study this in advance, you may have problems with withdrawing funds. After all, it is not enough to win money in a casino, they also need to be withdrawn.

But sadly, there are still people who don't want to read the written rules of the casino, and when they run into a problem, they start complaining to the casino, saying that they didn't know that it was in the casino rules.

And it's best not to make a decision to play in a new casino too quickly, especially if you haven't been able to find judgment from people. Perhaps, if the team from the casino launches the casino on this forum, you can find a review from members here to find out if the casino can be used as a suitable place to play or if you still play at the old casino.

[cryptoexchanger.org]

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

But sadly, there are still people who don't want to read the written rules of the casino, and when they run into a problem, they start complaining to the casino, saying that they didn't know that it was in the casino rules.

And it's best not to make a decision to play in a new casino too quickly, especially if you haven't been able to find judgment from people. Perhaps, if the team from the casino launches the casino on this forum, you can find a review from members here to find out if the casino can be used as a suitable place to play or if you still play at the old casino.

Usually, those who are in a hurry and do not read the rules of using the casino and do not check its reputation lose their money and they lose money more often than those who carefully explore the casino and its rules before starting to play it.

[brat111111]

First thing to do by certain individual to check if a casino will require KYC or not so that you still have a time to think about if you want to continue to play or not. Saying about you didn't know about implementation is dumb reason because it will not gain anything especially if casino have written rules about this option.

Usually, those who are in a hurry and do not read the rules of using the casino and do not check its reputation lose their money and they lose money more often than those who carefully explore the casino and its rules before starting to play it.

Often only unexperienced players start to play in casino without checking any information and checking the reputation the casino. The more the user play in casino the more it starts to check not to lose more money by playing.

[nininyashka]

Often only unexperienced players start to play in casino without checking any information and checking the reputation the casino. The more the user play in casino the more it starts to check not to lose more money by playing.

If person lost money because he does not read the teams of use, next time he will read everything and carefully check all the information about this casino.

[verushka]

Often only unexperienced players start to play in casino without checking any information and checking the reputation the casino. The more the user play in casino the more it starts to check not to lose more money by playing.

If person lost money because he does not read the teams of use, next time he will read everything and carefully check all the information about this casino.

It is not a problem of casino is the gamer do not read the terms of use of this casino. It is a problem of the user if he does not read the terms of use of casino and will violate them because he does not know the terms of use.