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Author Topic: Bitmit - Bitcoin shopping mall - Bitcoin market place - Bitcoin auction house  (Read 131645 times)
tosaki
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October 31, 2013, 01:16:54 PM
 #1261

We did have some hardware related server issues. All systems are back to normal.

I want to let you know that we are currently seeking for investors in order to take Bitmit to a next & more professional level. If you are interested in investing I will add you to the mailing list and you will get notified once we are ready to talk about details.
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forevernoob
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October 31, 2013, 02:41:10 PM
 #1262

Interesting, will we see an IPO from you soon?

Too bad so many of the major bitcoin stock exchanges have shut down.

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October 31, 2013, 03:00:20 PM
 #1263

I have a situation and I don't really know what should be my next step.

A user bought a $25 Lowes.com gift card code from me early yesterday afternoon.  He paid for the card and received the code, but he hasn't indicated that he received it and he hasn't left any feedback.  So, his payment is still locked in escrow.  I sent him a friendly reminder to mark that he has received the item, but I haven't received any reply.  I called Lowe's customer service number to check the value of the code and none of it has been used yet.

This individual is not a brand-new user, and according to his feedback he's bought a gift card code before.  I have no other way to contact him besides sending a message through Bitmit.  Is waiting my only option?

This experience has brought to light a concern I have for the way the current system is setup.  What's to keep someone from buying a card code and not indicating that they received it or leave feedback?  So their payment stays locked in escrow while they use the code.  They then claim that the code was no good or had no value to try and get their money back.  There's no way for the seller to prove that the code originally had value, so it's the word of the seller against the word of the buyer.

How would Bitmit handle this situation?

I'm selling only digital goods and this is not new to me. I usually wait like 2 days, if there's no reaction from the buyer (usually new people...) I contact the support. They release the escrow then.
If the buyer does not reply within 24h after you pushed him to release the escrow we are likely to release the funds to you. Then just contact our support team. We will add an automatic 48h release escrow request for instant delivery items very soon.
If it's word against word we try to take other "fraud indicators" into account. But because we don't easily refund without any proof or strong assumption against one party it is unlikely that a fraudulent buyer will succeed with such a false statement. There is simply no motiviation if he the chance to succeed is almost zero when you lie.

We have lot of experience with scammers and are processing a high amount of orders everday. You can check out this thread to see that there were only a few problematic dispute cases that could not be solved satisfying. This is an excellent result for trading with a pseudo anonymous currency & no id verification requirement! Starsoccers dispute case is still being processed and we are working hard to also sort out his problem.

tosaki really appreciate the recent cosmetically changes, but fundamental issues have still not been addressed.
Like the unpaid orders and verification process, there have been several plausible solutions suggested to change that.
Are you guys at least considering some of them?
THx, yes we do. We will start to test some ideas (not the running marathon Tongue) next week and see how it influences the problem. Are you talking about the verification process to reduce the amount of unpaid orders?

I spoke with some big wholesale vendors here in HK and convinced them to list many of its items on Bitmit. This is great because they are delivery the items to the whole globe and people get chance to buy China products straight from  source without a big profit margin is added.

Well, it's been 6 days now and I'm still waiting for the escrow release.

Timeline of events:
Oct 25: ejcethan purchased item
Oct 27: emailed support about the escrow release
Oct 28: support emailed back saying to wait another 48 hours
Oct 30: after 48 hours had passed, I emailed support again about escrow release

On a side note, can you implement a blacklist feature where sellers can block specific individuals from buying items from them?  We could also list the reason for blocking them next to their name.
uk1
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October 31, 2013, 03:38:54 PM
 #1264

can you implement a blacklist feature where sellers can block specific individuals from buying items from them?  We could also list the reason for blocking them next to their name.

1+

bernard75
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October 31, 2013, 03:41:04 PM
 #1265

How is this useful if everybody can make 10 accounts in 10 min?
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October 31, 2013, 03:46:33 PM
 #1266

How is this useful if everybody can make 10 accounts in 10 min?
i thought you can only setup 1 account per ip

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October 31, 2013, 03:49:33 PM
 #1267

and what is the problem with getting a new ip?
uk1
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October 31, 2013, 03:52:32 PM
 #1268

true
setting up accounts on proxies is banned.

FullLife
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October 31, 2013, 05:12:24 PM
 #1269

How is this useful if everybody can make 10 accounts in 10 min?
i thought you can only setup 1 account per ip

and what is the problem with getting a new ip?

The individuals I'm having problems with are not new users.  Most people don't want to have to start over accumulating good feedback either.  A blacklist/ban list feature would definitely help sellers.
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October 31, 2013, 05:16:55 PM
 #1270

What does a buyer care about reputation and feedback?
There are no restrictions for new users, so if you are banned somewhere or get negative feedback, you just make new accounts over and over.
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October 31, 2013, 06:40:04 PM
 #1271

What does a buyer care about reputation and feedback?
There are no restrictions for new users, so if you are banned somewhere or get negative feedback, you just make new accounts over and over.

I realize that some people would do this, but not everyone.
dyingdreams
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October 31, 2013, 06:55:40 PM
 #1272

Perhaps adding the ability for sellers to hide their listings from users with zero feedback may be helpful, although it could potentially have a negative impact on the growth of the site.

bits4books
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November 01, 2013, 12:15:26 PM
 #1273

I'm sick of people buying my items without reading the listing first. If it says i ship to the US, why do people keep buying from around the world?! Half the bitcoin community are genius, the other half, illiterate.


I'm also curious about the "Restricted Content" that some users are given access too as stated in the Terms of Service. Details?

Also, is there really any benefit to getting verified? Do you gain special privileges?
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November 02, 2013, 06:25:09 AM
 #1274

I purchased an item and, like an idiot, used my CampBX account to pay for it.  The seller cancelled the item and I have no idea where the 0.99428 BTC will be refunded, whether to my Bitmit account (I sure hope so) or to the address owned by CampBX.

So far it's still just sitting in this wallet:
https://blockchain.info/address/1559VdGeVxYNWePq77LR7GyvZ5pJbo3HoS

I haven't seen any funds go back to the address that the coins came from, but they're also not in my Bitmit account.

If it goes back to the CampBX wallet, I'll take it up with their support and maybe get the funds back sometime before my toddler is grown (CampBX support is extremely slow).

Can anybody shed some light on what will most likely happen?
giszmo
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November 02, 2013, 06:43:55 AM
 #1275

I purchased an item and, like an idiot, used my CampBX account to pay for it.  The seller cancelled the item and I have no idea where the 0.99428 BTC will be refunded, whether to my Bitmit account (I sure hope so) or to the address owned by CampBX.

So far it's still just sitting in this wallet:
https://blockchain.info/address/1559VdGeVxYNWePq77LR7GyvZ5pJbo3HoS

I haven't seen any funds go back to the address that the coins came from, but they're also not in my Bitmit account.

If it goes back to the CampBX wallet, I'll take it up with their support and maybe get the funds back sometime before my toddler is grown (CampBX support is extremely slow).

Can anybody shed some light on what will most likely happen?

Bitcoins will never flow from Bitmit to any wallet without a user hitting the withdraw button. If you buy without success or sell with success, you always end up with a balance in your wallet, so don't worry about bitmit sending your money to random addresses. This is not satoshi dice.

WhitePhantom
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November 02, 2013, 06:52:50 AM
 #1276

I purchased an item and, like an idiot, used my CampBX account to pay for it.  The seller cancelled the item and I have no idea where the 0.99428 BTC will be refunded, whether to my Bitmit account (I sure hope so) or to the address owned by CampBX.

So far it's still just sitting in this wallet:
https://blockchain.info/address/1559VdGeVxYNWePq77LR7GyvZ5pJbo3HoS

I haven't seen any funds go back to the address that the coins came from, but they're also not in my Bitmit account.

If it goes back to the CampBX wallet, I'll take it up with their support and maybe get the funds back sometime before my toddler is grown (CampBX support is extremely slow).

Can anybody shed some light on what will most likely happen?

Bitcoins will never flow from Bitmit to any wallet without a user hitting the withdraw button. If you buy without success or sell with success, you always end up with a balance in your wallet, so don't worry about bitmit sending your money to random addresses. This is not satoshi dice.
That is WONDERFUL news!  Thanks!
tosaki
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November 02, 2013, 12:10:51 PM
 #1277

I'm also curious about the "Restricted Content" that some users are given access too as stated in the Terms of Service. Details?

This term allows us to block some site features (like selling items) when we think that something is fishy at users side.

Also, is there really any benefit to getting verified? Do you gain special privileges?
For some type of items which cannot be protected by escrow and which have a high rate of fraud attempts (such as reversible gift cards, paypal etc) we require users to get verified.

I'm sick of people buying my items without reading the listing first. If it says i ship to the US, why do people keep buying from around the world?! Half the bitcoin community are genius, the other half, illiterate.
I just fixed this problem for you! People cannot order from you anymore if they choose a shipping address country you are not shipping to.

I purchased an item and, like an idiot, used my CampBX account to pay for it.  The seller cancelled the item and I have no idea where the 0.99428 BTC will be refunded, whether to my Bitmit account (I sure hope so) or to the address owned by CampBX.

So far it's still just sitting in this wallet:
https://blockchain.info/address/1559VdGeVxYNWePq77LR7GyvZ5pJbo3HoS

I haven't seen any funds go back to the address that the coins came from, but they're also not in my Bitmit account.

If it goes back to the CampBX wallet, I'll take it up with their support and maybe get the funds back sometime before my toddler is grown (CampBX support is extremely slow).

Can anybody shed some light on what will most likely happen?

Bitcoins will never flow from Bitmit to any wallet without a user hitting the withdraw button. If you buy without success or sell with success, you always end up with a balance in your wallet, so don't worry about bitmit sending your money to random addresses. This is not satoshi dice.
Bitcoins are always credited to your Bitmit wallet and never automatically sent back to one of the senders wallet btc address. Just check out yuor Bitmit wallet, I am sure you will find the funds there!

Currently I am updating some stuff under the hood of Bitmit. So far Bitmit is fixed to btc as the only payment method and after the checkout the invoice/order page shows all prices in btc and indeed the prices are also saved in btc. This is a limitation I want to get rid of. I believe many of us (merchants, people who need to show the bitmit invoice to customs etc) prefer to see the item currency as main one and after that the btc price incl. conversion rate on the order page. Besides of that we can easily add other payment methods as well then.
WhitePhantom
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November 02, 2013, 08:38:52 PM
 #1278

Bitcoins are always credited to your Bitmit wallet and never automatically sent back to one of the senders wallet btc address. Just check out yuor Bitmit wallet, I am sure you will find the funds there!
Finally realized that I needed to go to the listing, click Options, and choose "Claim Bitcoins back". Thanks!

However, I'm now waiting on the seller, who cancelled the order, to release the funds back to me.  Wouldn't it make sense to change it so that this isn't required if the seller cancels an order?

Besides of that we can easily add other payment methods as well then.
Please add LTC! :-D
tosaki
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November 03, 2013, 11:30:29 AM
 #1279

Update
Now you can use your item ID a life long (Provided that the item has not been deleted). We offer you the option to reactivate your canceled / inactive items. Simply click the Relist button in your sell area or navigate to the item and click edit. It does not create a new item anymore, instead it is updating the old one. If you want to relist the item with a new item id you need to click "Sell similar item".
MakeBelieve
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November 03, 2013, 11:32:39 AM
 #1280

Update
Now you can use your item ID a life long (Provided that the item has not been deleted). We offer you the option to reactivate your canceled / inactive items. Simply click the Relist button in your sell area or navigate to the item and click edit. It does not create a new item anymore, instead it is updating the old one. If you want to relist the item with a new item id you need to click "Sell similar item".

Useful feature! Can be get a feature to have a watchlist? I keep on bookmarking a lot of the auctions but miss out. Maybe have a email sent when watching a item is coming close to ending.

On a mission to make Bitcointalk.org Marketplace a safer place to Buy/Sell/Trade
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