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Author Topic: Bitmit - Bitcoin shopping mall - Bitcoin market place - Bitcoin auction house  (Read 131646 times)
tosaki
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October 13, 2013, 11:51:56 AM
 #1161

Bitmit support has accidentally released the escrow when I made it clear I did not receive anything. Support says it was an 'accident' but refuses to refund 4.8 BTC. I am now out of 4.8 BTC and I have received nothing.

I think that's not true. I am not aware of such an "accidentally" escrow release. Can you please provide more information (orderID, your username) so we can investigate. I did not find any information, especially no outgoing mail or msg which contained the word "accident".
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October 13, 2013, 12:04:39 PM
 #1162

Bitmit support has accidentally released the escrow when I made it clear I did not receive anything. Support says it was an 'accident' but refuses to refund 4.8 BTC. I am now out of 4.8 BTC and I have received nothing.

I think that's not true. I am not aware of such an "accidentally" escrow release. Can you please provide more information (orderID, your username) so we can investigate. I did not find any information, especially no outgoing mail or msg which contained the word "accident".
I talked to Bitmit on skype, that is not you?

EDIT: This post was done by a hacker that took control over my account. I had not changed my password on bitcointalk and I had an easy one. I have no regained control over the account. Ignore this post.

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October 13, 2013, 12:44:53 PM
 #1163

Bitmit support has accidentally released the escrow when I made it clear I did not receive anything. Support says it was an 'accident' but refuses to refund 4.8 BTC. I am now out of 4.8 BTC and I have received nothing.

I think that's not true. I am not aware of such an "accidentally" escrow release. Can you please provide more information (orderID, your username) so we can investigate. I did not find any information, especially no outgoing mail or msg which contained the word "accident".
I talked to Bitmit on skype, that is not you?
No we don't use Skype. How did you come in touch with this Skype contact?
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October 14, 2013, 11:19:18 AM
 #1164

Nice update
Finally the Statistic tab in the sell area got some content. Check it out to get an fancy overview about your order count & volume of the last 12 month.
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October 14, 2013, 10:36:22 PM
 #1165

Very nice.  It is funny there is no country filter for some of these websites.  It would be nice if you could filter for other countries.  I am thinking Latin American countries or Asian.

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October 16, 2013, 02:59:09 AM
 #1166

Am i the only one who gets cloudflares ssl certificate when trying to connect to bitmit?
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October 16, 2013, 06:51:29 AM
 #1167

Am i the only one who gets cloudflares ssl certificate when trying to connect to bitmit?

Since today I also get an unverified certificate. I won't buy anything till this is changed..

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October 16, 2013, 01:08:13 PM
 #1168

Very nice.  It is funny there is no country filter for some of these websites.  It would be nice if you could filter for other countries.  I am thinking Latin American countries or Asian.
There are country filter for every country on bitmit. But you only see your county + top 10 Bitmit countries in the dropdown. But we have not grouped any other countries yet like we did it with the EU.


Am i the only one who gets cloudflares ssl certificate when trying to connect to bitmit?

Since today I also get an unverified certificate. I won't buy anything till this is changed..
These issues were Cloudflare related. Should be fixed already

Update
- "Statistic of unpaid orders in %" added

Here is the overall bm stat of that:


It's time to crack it down. We need to investigate the reasons for that quite high number. Do have any proposals or know some reasons why your users are not paying?

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October 16, 2013, 03:50:38 PM
 #1169

It's time to crack it down. We need to investigate the reasons for that quite high number. Do have any proposals or know some reasons why your users are not paying?

Find it out yourself!
My approach would be to first search for some strong correlation between attributes I have at hands. Age of the account at time of buying, auction style or sale, ip proximity between buyers and sellers (aka is he buying his own stuff?), prior feedback of both buyer and seller, country, use of messages, frequency of visiting certain pages, distance between buyer and seller, etc.
If there were no such thing that I could use to well predict most of the no-pays, I would add additional parameters like timing during the buy process, timing when browsing the site etc.
If still there were no obvious correlation to some parameter I would throw machine learning at the collected data. Above parameters -> pay/no-pay.

Ok, I would love to actually use ML and plan to do on my FluxCards and if you don't love ML, you might want to do some user survey first. Do it on Bitmit. This way you get the actual user history linked to his answers.

Also 25% unpaid are a real downer! I understand that you want to get people to hit "buy" as conveniently as possible but the sellers will run away if they get noise from sales that never materialize. Especially with auction style this is very frustrating to have it running for a week with 20 bids and then … great. My quick fix would be to not allow to end an auction without actually putting money in escrow and apply exactly this to whatever you find by above method to be the main candidates of not paying later. My guess would be that among those without rating, no-pay is 80%.

(Please disregard the last paragraph if without money it already is impossible to end an auction. I didn't feel like clicking "place order" just to see if it cancels the auction or not.)

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October 16, 2013, 06:41:28 PM
 #1170

alright how to avoid things like that:

- people with neg rating shouldn't be allowed to buy, instead the seller should receive a request if he wants to trade with said person.

- new users with less than 5 trades should prepay their bitmit account in order to buy something.

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October 16, 2013, 07:43:16 PM
 #1171

alright how to avoid things like that:

- people with neg rating shouldn't be allowed to buy, instead the seller should receive a request if he wants to trade with said person.

- new users with less than 5 trades should prepay their bitmit account in order to buy something.


1. With the possibly to PM eachother
2. Has already been suggested many times, BM doesnt like it
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October 16, 2013, 09:57:48 PM
 #1172

Has anyone successfully used the CSV feature? I am interested in creating and manipulating large numbers of similar items, but whenever I try the import function I get the following error:

Invalid condition (Possible values: 1,2 or 3)

I understand the instructions on the Bitmit CSV Api page, but no obvious attempts to fix the parameter in question solve the problem.

Thanks,
BlackLotusGo on bitmit

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October 16, 2013, 10:46:56 PM
 #1173

Very nice.  It is funny there is no country filter for some of these websites.  It would be nice if you could filter for other countries.  I am thinking Latin American countries or Asian.
There are country filter for every country on bitmit. [ removed for brevity ]

Argentina is not there in the pull-down.  Does this mean there are no products offered from Argentina on bitmit?

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October 17, 2013, 06:56:43 AM
 #1174


1. With the possibly to PM eachother
2. Has already been suggested many times, BM doesnt like it

yeah, I suggested it in the past, because I'm suffering from the unpaid orders too.

I bet they don't like #2 because they would lose 20% order volume Wink

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October 17, 2013, 01:32:02 PM
 #1175

is the site down?

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October 17, 2013, 05:40:55 PM
 #1176

Very nice.  It is funny there is no country filter for some of these websites.  It would be nice if you could filter for other countries.  I am thinking Latin American countries or Asian.
There are country filter for every country on bitmit. [ removed for brevity ]

Argentina is not there in the pull-down.  Does this mean there are no products offered from Argentina on bitmit?


It isn't? Are you surfing Bitmit from a Argentinia IP?

Try this link: https://www.bitmit.net/?country=AR . To make the change permanently you need to select it from the dropdown by yourself or go to settings -> misc -> site version and select ar.


1. With the possibly to PM eachother
2. Has already been suggested many times, BM doesnt like it

yeah, I suggested it in the past, because I'm suffering from the unpaid orders too.

I bet they don't like #2 because they would lose 20% order volume Wink

In fact most orders on Bitmit are not auctions but buy now. Pre-payment sounds like a good solution for the problem but I think this will scary many potential buyers away because some people are purchasing the btc for large orders after they won the order.

I've got the following proposal:
- Setting to require sms verification for potential buyers

We also got some users on Bitmit who are hearing BTC for the first time and simply buy products but cannot pay -> We need to make it more clear on the checkout process that the only available payment method is Bitcoin
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October 17, 2013, 06:05:55 PM
 #1177

In fact most orders on Bitmit are not auctions but buy now.
If auctions can be destroyed by simply creating a new account and bidding with no money in the pocket, it's not that much fun to both offer and bid on an auction. Please review your 20% no-pay if it is worse on auction style as no-pay hurts 100 times more there than on buy now style where the seller has plenty on stock and the sale does not disappear just because some a**** clicked buy just for fun.

Pre-payment sounds like a good solution for the problem but I think this will scary many potential buyers away because some people are purchasing the btc for large orders after they won the order.
Absolutely agree with this from the buyer side but please take into account the damage done to your active users, especially to those that – like me – prefer auction style for getting rid of stuff they don't want to put a price lable on.

I've got the following proposal:
- Setting to require sms verification for potential buyers
I have 4 throw away numbers, others prefer not to give you their number. In order to bid, make them either provide a phone number or charge the account with BTC and please make auction style with payment mandatory for users with less than 1 successful purchase. It sux soo big when an auction comes to an end after a bid war with 5 people involved that all invested time, sweat and tears when the winner doesn't collect his purchase.

I could imagine much stricter rules that would prevent 5 times buyers of some voucher items to bid on houses and other expensive stuff cause how can I auction off a house on bitmit with every interested party being able to destroy the auction with a throw away account?

We also got some users on Bitmit who are hearing BTC for the first time and simply buy products but cannot pay -> We need to make it more clear on the checkout process that the only available payment method is Bitcoin
Therefore, contain those first timers on sales where they don't make offers disappear for the time it takes to learn about bitcoin. Always  look at the two sides of the decision. Sure, those noobs might refrain from hitting buy and never come back but half of them might never buy a single item and the other half might not compensate for the frustrated customers of you that simply leave because you unleashed a horde of idiots on their customer support capacities.

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October 17, 2013, 06:12:23 PM
 #1178

Pre-payment sounds like a good solution for the problem but I think this will scary many potential buyers away because some people are purchasing the btc for large orders after they won the order.

We also got some users on Bitmit who are hearing BTC for the first time and simply buy products but cannot pay -> We need to make it more clear on the checkout process that the only available payment method is Bitcoin.

You could kill two birds with one stone by making it mandatory for the first buy.

Yuri.
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October 18, 2013, 03:42:18 AM
 #1179

I've been trying to register for the last couple days, and when today I was finally able to create an account when confirming with the SMS it wasn't received...
I've looked in the thread and apparently this was done to be tor proof, but it must be giving a lot of false positives, it took me several resets in my dsl modem to change my ip to be able to register, my real ip. And now I can't confirm the account

tosaki
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October 18, 2013, 01:29:23 PM
 #1180

Bitmit is temp. offline due to harddisk replacement
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