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Nerazzura
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June 06, 2014, 03:36:39 AM |
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i can't access poloniex, it keep disconnected
what happen?
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tbear
Newbie
 Offline
Activity: 56
Merit: 0
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June 06, 2014, 05:10:02 AM |
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i can't access poloniex, it keep disconnected
what happen?
Try refreshing your browsers cache. It happens to me sometimes and this seems to work. |
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DubFX
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June 06, 2014, 05:12:44 AM |
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i can't access poloniex, it keep disconnected
what happen?
Try refreshing your browsers cache. It happens to me sometimes and this seems to work. Works for me fine too. |
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SteadyAsSheGoes
Newbie
Offline
Activity: 20
Merit: 0
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June 06, 2014, 03:53:50 PM |
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Would one of the Poloniex admins care to explain why GRC has been frozen for well over a week, while no information is being provided whatsoever (literally nothing, it just got frozen without any kind of notice) and support tickets are getting closed without a response?
All of this seems very worrisome to me.
- You can't just freeze a coin without explanation
- You can't keep a coin frozen for over a week for any reason at all
- You can't just close support tickets of your users without response
Effectively you are making your users the victim of whatever situation is going on, and by any standard that's just wrong.
So far, I have opened 2 support tickets, both of which got closed without response. At this stage I simply have no faith left in Poloniex and will simply be pulling out all of my coins and put them at exchanges that do respect their users. I'll still be following this matter closely and I'm more than willing to give you the benefit of the doubt in case you set this matter straight. In case you do nothing, I'll consider it my responsibility to spread awareness about these malicious practices, because this is just wrong.
Update: - Still no response to my support ticket - GRC market is *still* frozen - Yesterday on IRC, admins said they would get it fixed the same day. They also said they would be providing status updates (since the market was frozen, not a single bit of information was published). The outcome: nada, nothing. Market is still frozen, no status update(s) have been provided, everything is still just dead in the water. It seems clear that Poloniex is not taking its users seriously at all, even after many attempts to get through to them. Shame on you, Poloniex. |
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gd_kuaile
Newbie
Offline
Activity: 36
Merit: 0
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June 07, 2014, 03:39:14 AM |
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add Mastercoin, please.  |
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SteadyAsSheGoes
Newbie
Offline
Activity: 20
Merit: 0
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June 07, 2014, 03:49:34 PM |
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Would one of the Poloniex admins care to explain why GRC has been frozen for well over a week, while no information is being provided whatsoever (literally nothing, it just got frozen without any kind of notice) and support tickets are getting closed without a response?
All of this seems very worrisome to me.
- You can't just freeze a coin without explanation
- You can't keep a coin frozen for over a week for any reason at all
- You can't just close support tickets of your users without response
Effectively you are making your users the victim of whatever situation is going on, and by any standard that's just wrong.
So far, I have opened 2 support tickets, both of which got closed without response. At this stage I simply have no faith left in Poloniex and will simply be pulling out all of my coins and put them at exchanges that do respect their users. I'll still be following this matter closely and I'm more than willing to give you the benefit of the doubt in case you set this matter straight. In case you do nothing, I'll consider it my responsibility to spread awareness about these malicious practices, because this is just wrong.
Update: - Still no response to my support ticket - GRC market is *still* frozen - Yesterday on IRC, admins said they would get it fixed the same day. They also said they would be providing status updates (since the market was frozen, not a single bit of information was published). The outcome: nada, nothing. Market is still frozen, no status update(s) have been provided, everything is still just dead in the water. It seems clear that Poloniex is not taking its users seriously at all, even after many attempts to get through to them. Shame on you, Poloniex. Yesterday in another topic a Poloniex admin said it would be resolved the same day. Guess what.. Still frozen. One heck of a way of throwing away reputation, Poloniex. |
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SteadyAsSheGoes
Newbie
Offline
Activity: 20
Merit: 0
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June 08, 2014, 04:07:43 PM |
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Would one of the Poloniex admins care to explain why GRC has been frozen for well over a week, while no information is being provided whatsoever (literally nothing, it just got frozen without any kind of notice) and support tickets are getting closed without a response?
All of this seems very worrisome to me.
- You can't just freeze a coin without explanation
- You can't keep a coin frozen for over a week for any reason at all
- You can't just close support tickets of your users without response
Effectively you are making your users the victim of whatever situation is going on, and by any standard that's just wrong.
So far, I have opened 2 support tickets, both of which got closed without response. At this stage I simply have no faith left in Poloniex and will simply be pulling out all of my coins and put them at exchanges that do respect their users. I'll still be following this matter closely and I'm more than willing to give you the benefit of the doubt in case you set this matter straight. In case you do nothing, I'll consider it my responsibility to spread awareness about these malicious practices, because this is just wrong.
Update: - Still no response to my support ticket - GRC market is *still* frozen - Yesterday on IRC, admins said they would get it fixed the same day. They also said they would be providing status updates (since the market was frozen, not a single bit of information was published). The outcome: nada, nothing. Market is still frozen, no status update(s) have been provided, everything is still just dead in the water. It seems clear that Poloniex is not taking its users seriously at all, even after many attempts to get through to them. Shame on you, Poloniex. Yesterday in another topic a Poloniex admin said it would be resolved the same day. Guess what.. Still frozen. One heck of a way of throwing away reputation, Poloniex. Yet another follow-up: 12 days and counting. Still frozen. I did finally get a response to my support ticket (after almost a week). And it's the most pathetic response I've ever seen: Generally, markets can be frozen for a variety of reasons. Oftentimes at the dev's request. The GRC Wallet is running, but we are having difficulties getting it to sync. There is no need to worry about the safety of your coin just because a market is frozen. During this time, no transactions will happen. When the market resumes, transactions might go through on their own, or you might have to ask for assistance 1. "there is no need to worry about the safety of your coin just because a market is frozen"What the hell? You lock me out of my fund for 12 days and I do not need to worry? Obviously I do need to worry, because you are clearly very incompetent. 2. It's not even only about the safety of my coins. It's not like Poloniex is the only market that trades this coin. In the meanwhile, trading continues on other markets while I'm not able to touch my funds at all, FOR TWELVE DAYS (which is a lifetime in crypto) 3. When the market resumes, transactions might go through on their own, or you might have to ask for assistance"When the market resumes, it might work, or it might not". Really? Yeah I surely could not have figured that one out myself. This is so utterly ridiculous that I'm having trouble finding the right words for it. Unprofessional and incompetent don't quite cut it. |
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BayAreaCoins
Legendary
Offline
Activity: 4004
Merit: 1250
Owner at AltQuick.com
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June 08, 2014, 04:34:18 PM |
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CoolStoryBro
Member
Offline
Activity: 89
Merit: 10
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June 09, 2014, 05:03:18 AM |
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Hey Steady.
have you tried to contact busoni by PM?
I feel it quite worrying that your request wasn't even properly answered, that not sounds good.
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Yuzu
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June 09, 2014, 10:07:17 PM |
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Just an FYI--do not attempt to send XCP (Counterparty) to your wallet using Poloniex at this time. I tried that yesterday and my XCP are gone into the ether. Poloniex did respond in a timely fashion to my support ticket, stating that they are having a problem with XCP at this time. I don't see that anywhere on the website though.  I don't want anyone else to lose their coins.
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BayAreaCoins
Legendary
Offline
Activity: 4004
Merit: 1250
Owner at AltQuick.com
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June 09, 2014, 10:14:33 PM
Last edit: June 10, 2014, 02:10:18 AM by BayAreaCoins |
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Still missing the BTC. I think support wanted me to add them all up for them. Will update when credited/checked. Edit: They have got back to me and it'll be solved ASAP. Will edit again when finished (thanks fellas at poloniex) Double edit: They got me fixed up. Big thanks guys and I look forward to continuing to use you for all my Huntercoin needs  <3 73ff8f2bf30a279c0b6d5fca1aa4a0ec3f76b8413b9f53ca4972ad71b8c3695d |
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Lohoris
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June 10, 2014, 12:19:50 PM |
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Just an FYI--do not attempt to send XCP (Counterparty) to your wallet using Poloniex at this time. I tried that yesterday and my XCP are gone into the ether. Poloniex did respond in a timely fashion to my support ticket, stating that they are having a problem with XCP at this time. I don't see that anywhere on the website though. I don't want anyone else to lose their coins. I'm puzzled, again. You claim poloniex didn't credit you some of your XCP, so you advice not to send XCP to poloniex? Implying it's safe to send other currencies? Seriously? Just don't use this site at all! It's not that complicated! |
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ewibit
Legendary
Offline
Activity: 2955
Merit: 1050
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June 11, 2014, 04:34:19 PM |
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Just an FYI--do not attempt to send XCP (Counterparty) to your wallet using Poloniex at this time. I tried that yesterday and my XCP are gone into the ether. Poloniex did respond in a timely fashion to my support ticket, stating that they are having a problem with XCP at this time. I don't see that anywhere on the website though. I don't want anyone else to lose their coins. I have the same issue since Jun 4th 2014... |
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bananahunter67
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June 12, 2014, 10:12:50 AM |
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Help I cant withdraw, not getting email for confirm. Busoni ?
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Cryptostats.es
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bananahunter67
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June 12, 2014, 10:16:39 AM |
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Help I cant withdraw, not getting email for confirm. Busoni ?
Email was delayed, no problem  |
Cryptostats.es
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drakoin
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June 12, 2014, 12:51:58 PM |
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> Reminder: please withdraw your balance of any coins that have been delisted. Please you mention "delisted" besides the coin on the https://www.poloniex.com/balances page. |
no sign of a signature
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drakoin
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June 12, 2014, 01:02:50 PM |
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Dear poloniex
I would like to dispose of some of my coins.
I pressed "giveaway", once in a while (and the amounts are stupidly ridiculous, far far away from your own limit 0.0001), or have unsold tiny amounts of coins left over.
They are cluttering up my /balances page. I don't want those coins, I rather want a better overview over my balances.
I cannot sell them because YOUR limits don't allow that. "Total must be at least 0.0001."
I don't want to install a wallet for a worthless coin.
Please install a "donate whole balance to poloniex" button, so that I can get rid of them coins.
thanks!
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EDIT: I found a way, I search for any random shitcoin address on the forum, and just send the coins there. Gone. ;-)
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