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Author Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT  (Read 262059 times)
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May 20, 2017, 08:26:05 AM
 #1981

For people having trouble getting bitcoin. I am interested to know has there been a TXID generated or not. If the btc has a TXID they sent it and its held up on BlockChain. If it is just waiting for approval and no transaction has been sent then they are holding the coin for some reason. Either way they should communicate and let everyone know what the problem is. This is very troubling.

no there isn't
i also withdraw DASH and also stuck, how to contact them? they are not replying support ticket
~image snip~

i could deposit thou, and received fast, but cannot withdrew
~image snip~

How about canceling it? Because it is still on that "awaiting confirmation" status, it means the system still think that you hadn't click the confirmation link, right? (Although if I remember correctly, the link will expire after certain amount of time?) So what about clicking thr cancelation link on your email or, if it is possible, ask a new link (I mean like "resend verification code" if there any) and use the newest link(s) to cancel all your withdrawal

the 1st one 11bitcoin = there is confirmation email
the 2nd one dash = there is no confirmation email at all

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May 20, 2017, 09:16:28 AM
 #1982

Can somebody explain to this newbie why Bytecoin (BCN) Deposit and Withdraw is Temporarily Disabled? Thanks in advance.

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May 20, 2017, 10:13:09 AM
 #1983

Just my two satoshis- I've had no trouble withdrawing up to my limit recently.

No problems on my side as well  Cool
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May 20, 2017, 12:08:20 PM
 #1984

For people having trouble getting bitcoin. I am interested to know has there been a TXID generated or not. If the btc has a TXID they sent it and its held up on BlockChain. If it is just waiting for approval and no transaction has been sent then they are holding the coin for some reason. Either way they should communicate and let everyone know what the problem is. This is very troubling.

no there isn't
i also withdraw DASH and also stuck, how to contact them? they are not replying support ticket
~image snip~

i could deposit thou, and received fast, but cannot withdrew
~image snip~

How about canceling it? Because it is still on that "awaiting confirmation" status, it means the system still think that you hadn't click the confirmation link, right? (Although if I remember correctly, the link will expire after certain amount of time?) So what about clicking thr cancelation link on your email or, if it is possible, ask a new link (I mean like "resend verification code" if there any) and use the newest link(s) to cancel all your withdrawal

the 1st one 11bitcoin = there is confirmation email
the 2nd one dash = there is no confirmation email at all

Then, is there an option to ask them to resend verification email for both? Few times withdrawing from the past, I don't remember there's any command like such, but maybe I didn't pay attention.

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May 20, 2017, 12:19:41 PM
 #1985

I've had nothing BUT issues out of Poloniex.

 First support ticket I filed took 3 WEEKS (22 days to be picky) to get a reply that completely blew me off AND DID NOT EVEN ADDRESS THE ISSUE I FILED IT OVER - and the issue STILL had not been answered a month after I filed it, by which point I gave up on it and deleted it.

 CONSTANT issues with crazy amounts of lag.

 Way too many trades that don't go through BECAUSE of the damned lag issues

 Then they decided to hang onto a BTC withdrawal for DAYS now after I clicked on the confirm link (it's still "awaiting approval) and they've not even bothered replying to my ticket over that issue for DAYS now.

 The final straw was when their moderator "withasmile" decided to ban me, another user, and WATCHTOWER (one of their mods) in the same banhammer when I asked reasonably politely if they could look at my ticket about a "awaiting approval" issue and escalate it.

 A 1 day ban for NO BLOODY REASON - and apparently it was just because that particular mod is A TOTAL BLOODY INCOMPETANT MORON - on top of the OTHER issues with that exchange have left me with ZERO TRUST in them.


 Polo has lost me as a user forever over all of this BS, and I HIGHLY RECOMMEND avoiding them to EVERYONE.


 I dislike Bittrex, but they are infinitely better than Poloniex is at this point.

 For that matter, BTC-E is a better exchange than Poloniex is at this point - and I HATE BTC-E.


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May 21, 2017, 04:38:55 AM
 #1986

problem solved, my 11 BTC received now, after around 24days

dash test transfer also received today, after 3days

i dont know if i should say thank you to poloniex for the delay, but today the bitcoin is the highest.
one of my project is BEP Break even point, its exactly at the right moment


still had some projects at poloniex Smiley hope some coins can BEP again

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May 21, 2017, 07:16:07 AM
 #1987

problem solved, my 11 BTC received now, after around 24days

dash test transfer also received today, after 3days

i dont know if i should say thank you to poloniex for the delay, but today the bitcoin is the highest.
one of my project is BEP Break even point, its exactly at the right moment


still had some projects at poloniex Smiley hope some coins can BEP again

I've withdrawed str from poloniex 13 days ago but until now my withdrawal still on processing. What should i do?

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May 21, 2017, 10:25:05 AM
 #1988

-snip-

I've withdrawed str from poloniex 13 days ago but until now my withdrawal still on processing. What should i do?
Did you already tried to send them a ticket? Did their support already replied your ticket if you were sent it?
Nothing you can do on here, because the fastest way how to ask about your problem is through support ticket.
@san2ok, you are really lucky you got your bitcoins back after you have waited for 24 days, because the price of bitcoin has increased so high, especially for now Cheesy

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May 22, 2017, 10:07:38 AM
 #1989



Hi busoni and Poloniex

I have had a ticket open for 24 hours, now should be a pretty simple issue .  Please can you let me know the average ticket processing time?

Many Thanks

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May 22, 2017, 12:19:54 PM
 #1990



Hi busoni and Poloniex

I have had a ticket open for 24 hours, now should be a pretty simple issue .  Please can you let me know the average ticket processing time?

Many Thanks

Mi ticket #146792 is open since 13 May and has been escalated 2 times by chat mods, still no answers...

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May 22, 2017, 12:22:33 PM
 #1991

I am waiting for the verifivation call for over a month. I am not even getting responses anymore. This is awful behavior to VIP customers.
Ticket #86074 (started in DECEMBER 2016)
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May 22, 2017, 03:13:34 PM
 #1992

hello.
Can't get deposit address for ETH. When i click "show deposit adress" there is infinite word "Generating" written .
https://image.prntscr.com/image/b1fdd63518c04ad5bad86373dfe39617.png
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May 22, 2017, 06:02:48 PM
 #1993

2nd question:  can you decrease minimum amount for deposit? Now the minimal value is 1 ETH.
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May 22, 2017, 07:32:41 PM
Last edit: May 22, 2017, 08:43:08 PM by thegeneral1985
 #1994

I have been waiting since May 16th for a GAME withdrawal on Mt. Polo

My withdrawal is time-sensitive.  They say withdrawals are approved within 72 hours.  That is a complete lie.

I've created a support ticket, I've emailed asking for an update.  There has been ZERO communication from them.  It's been 6 days and no response with withdrawal awaiting approval.

Again my withdrawal is time sensitive and I am experiencing financial harm because of this.  If this causes me financial harm great enough, I will take you to court in Delaware or wherever you are.
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May 22, 2017, 09:29:09 PM
 #1995

I have been waiting since May 16th for a GAME withdrawal on Mt. Polo

My withdrawal is time-sensitive.  They say withdrawals are approved within 72 hours.  That is a complete lie.

I've created a support ticket, I've emailed asking for an update.  There has been ZERO communication from them.  It's been 6 days and no response with withdrawal awaiting approval.

Again my withdrawal is time sensitive and I am experiencing financial harm because of this.  If this causes me financial harm great enough, I will take you to court in Delaware or wherever you are.

Don't rely on 3rd parties if you have time-sensitive liquidity requirements.  Polo is not your personal banker.

Quote
Poloniex Cryptocurrency Exchange

    Server time: 2017-05-22 21:26 UTC
    Users currently online: 41053

See?  They have 10s of 1000s of people online RIGHT NOW.  Please get a grip and attempt to understand the situation beyond your POV.


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May 22, 2017, 10:07:13 PM
 #1996

I have been waiting since May 16th for a GAME withdrawal on Mt. Polo

My withdrawal is time-sensitive.  They say withdrawals are approved within 72 hours.  That is a complete lie.

I've created a support ticket, I've emailed asking for an update.  There has been ZERO communication from them.  It's been 6 days and no response with withdrawal awaiting approval.

Again my withdrawal is time sensitive and I am experiencing financial harm because of this.  If this causes me financial harm great enough, I will take you to court in Delaware or wherever you are.

Don't rely on 3rd parties if you have time-sensitive liquidity requirements.  Polo is not your personal banker.

Quote
Poloniex Cryptocurrency Exchange

    Server time: 2017-05-22 21:26 UTC
    Users currently online: 41053

See?  They have 10s of 1000s of people online RIGHT NOW.  Please get a grip and attempt to understand the situation beyond your POV.

 There are many many sites outside of the Cryptocurrency world that handle 40k users online and consider it a light or even a very light load.
 Poloniex needs to put a LOT more effort into getting scaled up into a platform that can handle the load they have - they have been FAILING FOR MONTHS at that.


 I hesitate to think how many users Amazon.com has online during Christmas Buying Season peaks - apparently some morons tried to DDoS Amazon once in November and Amazon had to check their logs to notice.



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May 22, 2017, 10:51:35 PM
 #1997

Hi Tristan

Support ticket re wallet update sent.Its not a mandatory update but some extra functions/choices etc.


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May 22, 2017, 11:11:07 PM
 #1998

I have been waiting since May 16th for a GAME withdrawal on Mt. Polo

My withdrawal is time-sensitive.  They say withdrawals are approved within 72 hours.  That is a complete lie.

I've created a support ticket, I've emailed asking for an update.  There has been ZERO communication from them.  It's been 6 days and no response with withdrawal awaiting approval.

Again my withdrawal is time sensitive and I am experiencing financial harm because of this.  If this causes me financial harm great enough, I will take you to court in Delaware or wherever you are.

Don't rely on 3rd parties if you have time-sensitive liquidity requirements.  Polo is not your personal banker.

Quote
Poloniex Cryptocurrency Exchange

    Server time: 2017-05-22 21:26 UTC
    Users currently online: 41053

See?  They have 10s of 1000s of people online RIGHT NOW.  Please get a grip and attempt to understand the situation beyond your POV.

 There are many many sites outside of the Cryptocurrency world that handle 40k users online and consider it a light or even a very light load.
 Poloniex needs to put a LOT more effort into getting scaled up into a platform that can handle the load they have - they have been FAILING FOR MONTHS at that.


 I hesitate to think how many users Amazon.com has online during Christmas Buying Season peaks - apparently some morons tried to DDoS Amazon once in November and Amazon had to check their logs to notice.

You are seriously expecting a new exchange for cutting-edge crypto, experiencing ("ZOMG FOUR MOONTHS!!11!") unprecedented volume and load, to handle it like E*trade or Charles Schwab's OptionsXpress?  Oh puh-leez.  Roll Eyes

Mange your unrealistic expectations.  This is crypto, not retail.  Poloniex is not Amazon or NASDAQ (yet  Wink).

Polo's explosive volume/load may continue for many more months.  Better get used to the growing pains.

If you can't, perhaps Polo just isn't for you.  Try https://bitsquare.io/ instead, it's decentralized!


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May 23, 2017, 09:37:52 AM
 #1999

POLONIEX is a bullshit service lately.. fake Txid's, failed withdrawals, fake 'ddos' excuses.. feels a lot like the pre Mt Gox collapse all over again.. the trollbox is full of complaints and all the mods do is ban the poor people complaining.

The worst thing about all their dodgy behaviour lately is when a coin peaks and no-one can trade (or close open positions) how does the coin value dive so severely while the site is still inactive? seems too suss to me.. and to make things worse you cant get any responses from support for the last week or two.

is this the beginning of the end of polo?
im glad i only have pennys there and keep most of my trading coins on real exchanges that have legit HQ addresses (yep look them up.. virtual office?? seems totally legit.. pfft.)
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May 23, 2017, 10:46:43 AM
 #2000


The worst thing about all their dodgy behaviour lately is when a coin peaks and no-one can trade (or close open positions) how does the coin value dive so severely while the site is still inactive? seems too suss to me.. and to make things worse you cant get any responses from support for the last week or two.

Although I am also really annoyed whenever that event happened, I can understand the value diving as the influence of other exchanger. As you, I believe, understand well, the price of one coin at bittrex can affect the price of said coin at polo. So, I figure that the price plummeting was because they dumped the coin hard on bittrex as the effect of polo's server breakdown.

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