CoinMarket.io | New, self-moderated support and news thread.

[SkillRoad]

WooT!!! Got online and withdrew my bitcoin!  

I'm optimistic that they will get the site back up and running and we will get access to our coins.






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[naaktslak]

WooT!!! Got online and withdrew my bitcoin!  

I'm optimistic that they will get the site back up and running and we will get access to our coins.






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Next Coin Lite - Fair Distribution

yes i'm also optimistic, if this is a scam why where people allowed to take their coins today?

[naaktslak]

WooT!!! Got online and withdrew my bitcoin!  

I'm optimistic that they will get the site back up and running and we will get access to our coins.


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Next Coin Lite - Fair Distribution

yes i'm also optimistic, if this is a scam why where people allowed to take their coins today?

are you both the PR people Coinmarket.io was talking about ?

[zryw]

How people withdraw coins from there... You siting 24 hour puting F5, waiting it to up?.. Each time i check site it is down...

technically, yes. Looped bash one-liner to check if site is online and play a loud custom sound from working directory, that's what helped me today.

Code:

while true; do if curl -s http://coinmarket.io | grep -qc 521; then :; else paplay alarm.wav; fi; done

[albertdros]

wow. I once thought coinmarket.io would maybe be the new cryptsy. Now? uhm...

[Mayhem007]

What the f..k is wrong with everyone on here?  Just a bunch of bitchin whiney babies.  You all were complaining that there was a lack of communication the past week and they just sent out a tweet and a posted an explanation.  And now there is MORE bitching than when they went dark. 

Sure, we are all upset at the lack of communication and the fact our coins were out of action, but a few hours ago everyone thought all their coins were lost.  Wtf, shut the hell up for another day. At least when they post we have glimmer of hope.

You will have plenty of time to flame and track them down if they turn out to be crooks. For now, lets all be patient.  Its like one big f...king mystery.  I'm actually starting to think this is hilarious.  And yes, I have a lot more coins stuck than most of you.

If coinmarket.io comes back online, they will need to have learned a lesson on PR skills.

But, you know what?  If they took every precaution to make sure our coins were safe while updating the site.  Plus, adding all the patches to make the site 100% secure.  AND all of our coins are returned to our wallets.  This will be a win/win for everyone.  Better the f..k the site stays offline for a few more days and get it right than getting hacked and losing all our coins.  Right, right?

Besides. when the new site goes live, I expect they will have added a lot of new features like live ticker, trollbox, simultaneous multiple buys and sells with one click.  If all this gets implemented, the site is more secure, AND most importantly I get ALL my coins back.  We should consider it good news.

[Vitalogy]

This lack of public information was a result of misunderstandings between PR people.

LOL what?!?!
I don't buy that. The PR representative do not do his job. Well, I guess it happen. But the big boss never realize that something is wrong with his business?? Wow. Unbelievable. Especially when we talk about a business with probably less than 5 persons.

[silverj]

Look, I am missing quite a few coins because of this as well, and I have missed out on quite a bit because of that, BUT, it actually is not fair for you to expect them to act like professionals.  It was VERY clear in their previous thread (the one that was locked before this new one was created) that they are doing this as a hobby.  It is in beta, and they are working to develop a product, but not according to anyone else's timeline.  They are doing it the way they want to, on the timeline they want to.  Once things are operational again, you can take your coins out, and not come back.  However, personally, if they come back up, return everyone's coins, and go back to high uptime, then I will use Coinmarket.  I would much prefer them to take their time making sure everything is perfect, rather than rushing something out that is then hacked and looted.

On the service \ PR side of things, then it is obvious that someone is needed to fill that role.  I am sure they will find someone to do that in the near future, so any future issues can be handled without so much anger.

Are you kidding me? They are dealing with a lot of money here, it can't just be a hobby. They need to treat it and run it like a business and act professionally, none of which they've done so far. If they want to treat it as a hobby, then don't charge any fees.

I can't believe people are still using the BETA tag as a way to make this acceptable. I can understand the technical issues, but come on, you have to properly update your users for whom you're holding money from. The changing of the WHOIS details is also very suspect, sort of like they're trying to hide something.

Compare the complete lack of communication and strange updates mentioning weird (and unnecessary?) patches here to how Poloniex handled their loss. Even though I would never use either again, it is pretty clear to see who deserves more respect and support from the two.

If you send them any coins again in the future, you may as well wave goodbye to it.

[singula]

But, you know what?  If they took every precaution to make sure our coins were safe while updating the site.  Plus, adding all the patches to make the site 100% secure.  AND all of our coins are returned to our wallets.  This will be a win/win for everyone.  Better the f..k the site stays offline for a few more days and get it right than getting hacked and losing all our coins.  Right, right?

How hard would it be to put on site some static page with some short info, telling what is going on? (... and keeping the coins securely offline in the meantime)

[chensji]

i just want to get my coin back

[multibit]

HELP!!!!!!!!!!!!!!!!!!!!!!! PROCESS MY WITHDRAW MANUALLY!!!!!!!!!!!!!!!!!

5 BTC withdraw with no transaction ID
USER name COINMARKET571

[xedter]

This lack of public information was a result of misunderstandings between PR people.

Our current estimate is that CoinMarket.io will resume normal operation (with trading) in 24 hours.
The extended downtime is required to patch some critical issues, fix clogged up wallets and run full database audits.

Please relax. We will be doing our best to keep the site avalible for withdrawals until trading is restarted.

We are not going anywhere, more technical information coming soon.

All withdrawals that failed without an txid will be processed manually (most of them already processed).

Thank you very much for the update. I really appreciate it.
Now I dont have to worry about it.

[sobaka007]

alive ATM !

[sobaka007]

note: speaking about USDe withdrawals - two wallet updates happened recently

[Franky2010]

Unconfirmed balance for week? Please support for help, thank you! (idahosk)

[sweet_old_lady]

alive ATM !

Thank you for the heads up. I have not logged in to coinmarket in over a week. I logged in after your post and all my BTC was there. I withdrew it just to be safe, but at this point I think the dev has good intentions, just very poor customer service skills.

I sent you a 10K Doge tip to the address in your signature as a thank you for posting that the site was up.

-Sweet old lady

[snguyen]

Previously I thought it was a scam exchange for sure, but now I can confirm it is not. The site is up at the moment, and it is enough time for me to successfully log in, successfully withdraw and successfully confirm. I have not receive any coin yet (100 VTC and about 50 UTC), but I have checked the transaction id on the explorers and all works.

So now, I am switching mode from being angry to being worry about the author and OP of this exchange. Maybe or maybe not, but I hope the worst thing would never happen to him. However the silence now is leading to the opposite :|

[The One]

Just taken all my coins out while i can before it goes offline again.

[charles99]

I tried to withdraw 200,000,000 Redd coin and got this error:  There was a problem with this withdrawal because the coindaemon is offline. All cases like this will be processed manually, please be patient.

I tried to withdraw 2 BTC and I got this:  It's not happening.

This really sucks.  Anyone else having problems withdrawing from Coinmarket?

[The One]

I tried to withdraw 200,000,000 Redd coin and got this error:  There was a problem with this withdrawal because the coindaemon is offline. All cases like this will be processed manually, please be patient.

I tried to withdraw 2 BTC and I got this:  It's not happening.

This really sucks.  Anyone else having problems withdrawing from Coinmarket?

Don't know much about redd but on poloniex trollbox there are issue regarding wallet updates. I can imagine coinmarket wallet for redd is probably out of date, hence won't work.

Don't take my word for it, don't follow redd at all.

I'd withdrawn BTC and had no problem, along with other coins.

Try again.