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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 209325 times)
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mystix
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March 13, 2014, 11:02:52 PM
 #2901

It's an obvious scam. This guy got really nervous when you found the Kenneth Bjørke name. Is it "BlockEruptor 2" scenario? I hope it is and he (Kenneth Bjørke) will return ALL COINS really soon, manually or via scrypt.

I don't have any funds on coinmarket, but I checked the site almost every day and was surprised that it takes so long to repair/fix it. It looks the same as GOX when it was "fixing problems".
Ok we'll start now and see how long it takes you to write up a trading platform. The time is only surprising to those who haven't been in that kind of situation.

..and yes I know this opens me up to the huge population on here that have triple doctorates from MIT and coded 1/2 the NYSE, all while pregnant with your 4th child, and juggling your 3 full-time jobs. Spare me, because I know thats b.s.
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mystix
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March 13, 2014, 11:07:35 PM
 #2902


I'll never understand the running silent part of what they are doing but I think they are still trying to fix things.  I'm guessing people are so pissed off by now that they figure nothing they can say would matter so they aren't saying anything at all.  I would suggest to the dev team to continue to post even if you have no idea how to fix whatever issues you are running into because the problem with running silent is people think you are just running away with their coins.

What are they going to say that fixing the site wouldn't say better?

Poloniex had a thread about their recent hack issues where the owner was open and honest, lined out the technical issues as well as how and why he intended to pay back. What did he get for that? Hate mail.. high up egotistical people telling him to shut down his business that he had no justification for running in the first place. Every point he made, while reasonable, was taken out of context to just generally be a douche because .. internet.

That kind of example is probably specifically why so many choose just to stay quiet and do what they're going to do. While there was some praise in that thread, there is here as well, in about equal measure. People who are going to be douches about this stuff are going to be either way, the rest of us are going to be patient, either way. May as well go with the one that gives your critics less ammo.
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March 13, 2014, 11:08:27 PM
 #2903

Dear CoinMarket.io Support,

I'm having some major problem with Reddcoin Withdrawal.  Please help me! I got this error message when I clicked the confirm link:

There was a problem with this withdrawal because the coindaemon is offline. All cases like this will be processed manually, please be patient.  

Here is the link:
https://www.coinmarket.io/confirm/9c6365877a673e5c4902fdb8c18ad503cc51d602d66ecd5859ef233f239228145a8e576add3f0a7529567381ccc7c6fb

From my account: Thu Mar 13 2014 23:47:09   51736880.88549999

In addition, please note NO transaction id was given.  

Could you please manually process the withdrawal for me?  Thank you in advance!
dolph
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March 13, 2014, 11:58:48 PM
 #2904

Hi,

I have three pending withdrawals dating back to Jan 25. The emails were never sent to my email address so I can't confirm them.  Embarrassed

Any ideas of how I can cancel these & update my email address?

hunterwolf
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March 14, 2014, 12:01:23 AM
 #2905

Fri Mar 07 2014 14:59:54    100866.49200908   USDE   1x.x.x.x   confirmed
Transaction id: a0ef224d385305aff18dede2879df8dc9bbb0dfd844b387616b3bbedb33db5bf

i'm still wait. please fix this.
multibit
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March 14, 2014, 01:27:20 AM
 #2906

It's an obvious scam. This guy got really nervous when you found the Kenneth Bjørke name. Is it "BlockEruptor 2" scenario? I hope it is and he (Kenneth Bjørke) will return ALL COINS really soon, manually or via scrypt.

I don't have any funds on coinmarket, but I checked the site almost every day and was surprised that it takes so long to repair/fix it. It looks the same as GOX when it was "fixing problems".

I think we should start digging out all the other scammers' name. They obviously are cooking up BS to steal our BTC.

Snotty
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March 14, 2014, 01:33:46 AM
 #2907

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.


I hope this means I'll get my DGB back... Don't just give hope and dissapear again, please. I've sent you a detailed PM about the issue, but I bet it's been burried in the huge pile of complaints and support requests.

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Particle: Pi9rVhagGBMYyJPBisRNDF5gpLkM2B3QT9 - DigiByte: DKwhbhpCs5w8rP78jJ4ts58eWMc5NHeB1R - Litecoin: LNZAFk9FDc9jnqRLCHqef2npRheYBq2jVn
uzytkownik
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March 14, 2014, 01:35:29 AM
 #2908

Hi guys!

HELP ME PLEASE!!!

I made 9 of withdrawals on 7 march 2014. Some of leafs and btc.
It was difficult to confirm becouse site was offline many times this day.
Finally all my withdrawals have status confirmed, but only 2 of 9 have
transaction id, and only 2 of them gone. Other 7 hangs somewhere.
I have no coins on my accounts and no on my wallets. Could you
help me please fix this big problem.

Best regards
multibit
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March 14, 2014, 01:56:16 AM
 #2909

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.


I hope this means I'll get my DGB back... Don't just give hope and dissapear again, please. I've sent you a detailed PM about the issue, but I bet it's been burried in the huge pile of complaints and support requests.

This is just another empty promise with loads of jargon to try to make to make you wait while they figure out how to steal and get away with it.

It seems like they are paying out small amounts and keeping the big ones. This way they piss off as little people as possible.

dload.1
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March 14, 2014, 02:29:52 AM
 #2910


I'll never understand the running silent part of what they are doing but I think they are still trying to fix things.  I'm guessing people are so pissed off by now that they figure nothing they can say would matter so they aren't saying anything at all.  I would suggest to the dev team to continue to post even if you have no idea how to fix whatever issues you are running into because the problem with running silent is people think you are just running away with their coins.

What are they going to say that fixing the site wouldn't say better?

Poloniex had a thread about their recent hack issues where the owner was open and honest, lined out the technical issues as well as how and why he intended to pay back. What did he get for that? Hate mail.. high up egotistical people telling him to shut down his business that he had no justification for running in the first place. Every point he made, while reasonable, was taken out of context to just generally be a douche because .. internet.

That kind of example is probably specifically why so many choose just to stay quiet and do what they're going to do. While there was some praise in that thread, there is here as well, in about equal measure. People who are going to be douches about this stuff are going to be either way, the rest of us are going to be patient, either way. May as well go with the one that gives your critics less ammo.
+ 1

||CanYa Autonomous P2P marketplace of Services
Initial Coin Offering | | Bitcointalk Thread
Snotty
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March 14, 2014, 02:47:36 AM
 #2911

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.


I hope this means I'll get my DGB back... Don't just give hope and dissapear again, please. I've sent you a detailed PM about the issue, but I bet it's been burried in the huge pile of complaints and support requests.

This is just another empty promise with loads of jargon to try to make to make you wait while they figure out how to steal and get away with it.

It seems like they are paying out small amounts and keeping the big ones. This way they piss off as little people as possible.

Still, better than nothing. They've pissed enough people already..

Particle Faucet
Particle: Pi9rVhagGBMYyJPBisRNDF5gpLkM2B3QT9 - DigiByte: DKwhbhpCs5w8rP78jJ4ts58eWMc5NHeB1R - Litecoin: LNZAFk9FDc9jnqRLCHqef2npRheYBq2jVn
cryptoplayer
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March 14, 2014, 03:10:57 AM
 #2912

6442.36467297 KDC withdrawal
Transaction id: 8bbef80c7b2705f1432fcaa6c29f061d25e72f10069be35ba14f0b576b8ec633

no coins for 7 days already
still got hope....
multibit
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March 14, 2014, 03:13:38 AM
 #2913

CoinMarket.io status update

1. What happened?


We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.


I hope this means I'll get my DGB back... Don't just give hope and dissapear again, please. I've sent you a detailed PM about the issue, but I bet it's been burried in the huge pile of complaints and support requests.

This is just another empty promise with loads of jargon to try to make to make you wait while they figure out how to steal and get away with it.

It seems like they are paying out small amounts and keeping the big ones. This way they piss off as little people as possible.

Still, better than nothing. They've pissed enough people already..

Their action is very similiar to MTGox. Delay withdraw for long period of time. Blame of it technical issues. Selectively process withdraw to keep the noise down. Make up new technical problems. I hope they won't come to the same ending before they give me my money back.

Volatile
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March 14, 2014, 03:26:21 AM
 #2914

Withdrew BTC, Karma, USDE, and CON. Obviously not a scam.
multibit
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March 14, 2014, 03:29:22 AM
 #2915

Withdrew BTC, Karma, USDE, and CON. Obviously not a scam.

Either this is from coinmarket.io or your btc amount is tiny.

multibit
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March 14, 2014, 03:37:58 AM
 #2916

Withdrew BTC, Karma, USDE, and CON. Obviously not a scam.

Either this is from coinmarket.io or your btc amount is tiny.

Name:   Volatile
Posts:   3
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Date Registered:   March 13, 2014, 07:29:20 PM
Last Active:   Today at 03:32:35 AM


So lame coinmarket.io !!!

multibit
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March 14, 2014, 03:55:11 AM
 #2917

Withdrew BTC, Karma, USDE, and CON. Obviously not a scam.

Either this is from coinmarket.io or your btc amount is tiny.

Name:   Volatile
Posts:   3
Activity:   2
Position:   Newbie
Date Registered:   March 13, 2014, 07:29:20 PM
Last Active:   Today at 03:32:35 AM


So lame coinmarket.io !!!

At this point I am 95% certain, coinmarket.io is a scam. It is a matter of whether when they would shutdown. As for the remaining 5%, it is wishful thinking I might get my BTC back by pure luck.

I seriously urge you guys with technical skills to dig out the people behind coinmarket.io. This is the only way to ever get your money back.

korila123
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March 14, 2014, 04:48:28 AM
 #2918

okay,,i was new,,,i just made mint deposit,

and found out site is not working at this moment,

any chance i will get my coins back?
multibit
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March 14, 2014, 04:55:28 AM
 #2919

okay,,i was new,,,i just made mint deposit,

and found out site is not working at this moment,

any chance i will get my coins back?

If it is not substantial you will most likely give it back. They are not interested in stealing altcoins.

Zulandio
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March 14, 2014, 05:08:22 AM
 #2920

I just wish people demanded more communication and accountability. I mean, I saw this guy screaming at a pizza dude because there wasn't enough pepperoni... But on here, people write terribly rude things toward people who are legitimately afraid for the security of their investment. There has been a lot of drama in the crypto world and rather than attack each other, we ought to attack the exchanges who are treating us like children. Is it because we act like children on these forums? Perhaps. The reason why they choose to not communicate is not important. The lack of importance placed on their clientele is obvious. We deserve a 2-3 word update.
 
We (investors) are grooming these exchanges to be the future of finance. We need to stop bending over and start standing up.

I beg of you people to start making demands on these exchanges for the sake of our future. It seems smart to vote with your money for the exchanges that will go above and beyond. Time will tell. In the end, I hope that our losses become the martyrs of progress.

In transparency I trust.

I understand you being concerned, but you only have yourself to blame. To have US$5000 on a site that is clearly marked as in BETA !

I've been using the site but quickly depositing, trading then moving my funds back out. Clearly you do not understand the premise of BETA. It's unfortunate that google has given people the wrong idea of what beta really is. Beta means code that is under development and not meant for production use.

So seeing the site marked as BETA I'm careful not to have too many eggs in the basket, and no more then I am willing to loose.

If you are using the site for volume trading your on the wrong site or be willing to loose what ever is there.

Once the site is at RC1 I would expect, more and better communication from the developers.

I just think your on the wrong site for your needs at this time.
+1,

btw they updated their Twitter account:
<<New engine now in the testing stage.>>

You think that using an exchange from an anti-crypto anti-internet communist country is safer?
I recently lost coins on coinmarket.io

"Teenager makes a website called imayloseyourmoney.com - Gets rich" People on the internet think that BETA is an excuse for theft.

Regulations will ensnare the community if the community doesn't start demanding a higher standard of business, showing that we are a self governing group. We are all blaming each other for being stupid and trusting exchanges. In essence, by lazily pointing fingers at each other for trusting this or that exchange, we are destroying our chance to create dialogue and start demanding what we deserve.

Tell me the last fully functional website/game/program/operating system that was released after BETA testing - still containing massive flaws. Stop picking on each other and start demanding that exchanges grow up. I have faith that an exchange will emerge to cripple the current options. The community will eventually realize how lazily these current sites were thrown together.
Its time to create a classy exchange.

If we don't need the government to step in then its time for us to step up.

http://www.dinkypage.com/1245171

There is an exchange that has a higher standard as far as I"m concerned. I was in the chat when he found out he had been hacked. He told us immediately how much was stolen. He then Immediately made statement of how it happened and how it would never happen again. He then tool 12.3 % of everyone's BTC and said he will pay us back. And I have gotten some of that money back and I have a balance of what is owed to me on top of my wallets page. He is in the chat room once a day asking questions. When a new coin shows up he has give a ways for it. The site has a nice look to it candle charts ETC. I just realized.. You may already know this! IF you don't though check them out.
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