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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 211718 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic.
zonkul
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February 14, 2014, 06:27:29 PM
 #681

A pending withdrawal means that you have not confirmed/canceled it via e-mail.
If you didnt get an confirmation e-mail, tell us about it, but dont tell us to "resolve" a pending withdrawal.


The problem is that it is not a withdrawal, but a deposit - I cannot confirm a deposit by e-mail (or do I dont know something?)
Other deposits work fine.
mingooski
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February 14, 2014, 06:29:29 PM
 #682

What can you do when you forgot your password? im trying to withdraw some coins i have traded.
I am getting invalid password but i think there is something else going on, because i tried i think every password i use (im not sure if its me or something else, because i only traded a week ago for the first time and that was my last)
I know i have a hectic mind but i have 3 main passwords i use almost everytime.

So what is my next step?


rurki
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February 14, 2014, 07:08:44 PM
 #683

I have not received my confirmation email for BTC withdrawal.

Wed Feb 12 2014 23:05:40   0.28393307

username: rurki

Thank you,
sokolam
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February 14, 2014, 07:32:47 PM
 #684

I'll find out where my BTC?

Click this link to Help Us 0.00618938 BTC confirm your withdrawal is 112o7BYFKnLRiS6RnYPvz3UYSt91FvxR3G:

https://www.coinmarket.io/confirm/3b2496f68965bacc59b8d3aedcd356cd2e35cb0d962148acb68cb6fa144f00e10a6cecf6290b889ef412d260fb571c16

and I: This withdraw request was already confirmed Earlier. Transaction id:

and another transfer:

Click this link to Help Us 0.00518706 BTC confirm your withdrawal is 112o7BYFKnLRiS6RnYPvz3UYSt91FvxR3G:

https://www.coinmarket.io/confirm/0dbbdd1cf27342bb80ebd7be3b8e1cde9b50d6d7935a9183189c5c0b1aa2079cebb9bf42c32c2e44f65059c304d709c0

Withdraw this request was already confirmed Earlier. Transaction id: 17502045b00802f2d8197cc920bde31a8d595c51acf6f2535e50ada6cce299c1

This also did not arrive!
GabrielKomatsu
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February 14, 2014, 08:11:30 PM
 #685

Withdrawal issue.
Haven't received a confirmation email for about 17 hours now.

Username: thajacobkiddo
Timestamp: Fri Feb 14 2014 05:23:34
Amount: 1027.53947656
Currency: UTC
Digicode
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February 14, 2014, 08:27:34 PM
 #686

How do I cancel a pending  order?
RocketOnDaMoon
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February 14, 2014, 09:54:11 PM
 #687

Dear coinmarket.io,
I never got a confirmation email and I have a pending withdrawal of 0.01248915 BTC for 3 days now without receiving any confirmation email. My user name is coinmanhorizon and I use hushmail for my email. Please fix this so I can get my BTC. Thanks.
kderentz
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February 14, 2014, 10:20:24 PM
Last edit: February 14, 2014, 10:58:44 PM by kderentz
 #688

Dear Coinmarket.io

EDIT:

I have issues with one transaction:

1) Transaction id: e42b9534c5d175ca1f9fe5e6a57d28fab23abfa9d0190caefc49d06446968352 says confirmed on the site however in my wallet it has 0/6 confirmations, all withdrawals after that one have been confirmed just fine.
tkzana
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February 14, 2014, 10:49:27 PM
 #689

my btc withdrawal is still pending OMG :S
Fri Feb 14 2014 15:10:46
ph111
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February 14, 2014, 11:29:49 PM
 #690



Guys, please, screenshot will tell you more than I =) First line. Thanks!

Hi still waiting on my BTC  its stuck 3 days now username 4PMW !

Thanks
StarTale
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February 15, 2014, 12:36:54 AM
 #691

I'm supposed to receive 0,1913 BTC from a trade but for over 4 days I haven't received anything. Could you please take a look at it? My account name is Volta.
renekt0n
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February 15, 2014, 01:25:37 AM
 #692

I tried to process a withdrawel, but the Email was never sent to me.
username: renekton
zer0plusn0ne
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February 15, 2014, 01:57:28 AM
 #693

This is a list of BTC withdrawals that have failed due to the transaction malleability issue that is still affecting most of the exchanges.
These are the 166 out of 212 transactions affected. The rest were mutated and appeared on the blockchain under a different txid.
We have the mutation list avalible for auditing purposes, if anyone is intrested. We double-checked the data.

People who got an error while clicking the confirm link (less than 10) did not get a tx id and are not on this list.
Their issues will be processed manually after these 166 transactions are refunded.
If your transaction is on this list of 166, you will get your BTC refunded to your CoinMarket.io account soon.
(use Ctrl+F to find it)




Hi, would the withdrawals that are not in that list be fixed soon? Thx.

Hi Coinmarket,

Any update on the stuck coins with no txID?  I would really like to continue trading with you, but the fact is that this was the first trade I executed on coinmarket and I haven't seen my coins back.  I know it's not a huge amount of money I'm waiting on, but I was planning on executing some major trades and I'm quite nervous about doing so until I see this initial trade come back.

I realize that you are inundated with support requests and the malleability issue has made everybody go crazy, but now that the dust seems to be settling, can you at least give an idea of when these coins might be credited back?   A couple of days ago, I saw a reply stating 10-12 hours, but I still haven't seen anything.  Just an update would be great.

Username: dystopianutopia
Transaction:
Wed Feb 12 2014 04:20:14    0.07169166   BTC   199.27.128.91   confirmed
No TxID.
Wallet Address: 1HUgja5rByMjBdfDcQxvzGumKYSGCkLHzd


Thanks so much for your help.
coinmarket.io (OP)
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February 15, 2014, 04:33:31 AM
 #694

Hi Coinmarket,
Any update on the stuck coins with no txID?
Withdrawals that got stuck without a txid will be re-sent in 24 hours or less.
Sorry for the inconvenience this may have caused you.
hoju2k
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February 15, 2014, 04:37:19 AM
 #695

How about the stuck BTC withdrawals that its txid do not appear in the blockchain? Thx.
ontopicplease
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February 15, 2014, 06:09:24 AM
Last edit: February 15, 2014, 06:28:56 AM by ontopicplease
 #696

Hi coinmarket.
You know, coinmarket is my favorite exchange, I stated many times.
On coinmarket I traded hundreds of BTC. But I have a problem now. There is NO interesting coin to trade anymore.
Lets be honest, USDE, KDC and DGB performed weak on marketing compared to the new Giants as MAX and Panda. I like Noble and still hold them, but it is struggling, The noblemarketplace didn't give the boost they were hoping for. Cryptsy just added only MAX (noble in tears). I like VTC a lot, but their action is a cryptsy. So what is left is RDD. I bought my share and that's it.
Yesterday I withdraw BTC from coinmarket because there was no interesting coin left for me.
I would suggest a couple of coins deleted and a couple of new coins.
New interesting coins are off course MINTCOIN, doing over 100 btc a day on mintpal,and Wolongs Panda doing over 300 btc at cryptorush in it's first day. Adding MAX seems a bad choice, it was added at cryptsy and the volume is small, so it will never be succesfull at coinmarket.
zer0plusn0ne
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February 15, 2014, 06:17:17 AM
 #697

Hi coinmarket.
You know, coinmarket is my favorite exchange, I stated many times.
On coinmarket I traded hundreds of BTC. But I have a problem now. There is NO interesting coin to trade anymore.
Lets be honest, USDE, KDC and DGB performed weak on marketing compared to the new Giants as MAX and Panda. I like Noble and still hold them, but it is struggling, The noblemarketplace didn't give the boost they were hoping for. Cryptsy just added only MAX (noble in tears). I like VTC a lot, but their action is a cryptsy. So what is left is RDD. I bought my share and that's it.
Yesterday I withdraw BTC from coinmarket because there was no interesting coin left for me.
I would suggest a couple of coins deleted and a couple of new coins.
New interesting coins are off course MINTCOIN, doing over 100 btc a day on mintpal,and Wolongs Panda doing over 300 btc at cryptorush in it's first day.

Have you looked at Smartcoin?  Hashrate still relatively low, and price as well, but both are slowly climbing.  KGW was just implemented and the Devs are smart and very committed.  I think Smarcoin is a very compelling cryptocoin right now.
zer0plusn0ne
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February 15, 2014, 06:23:37 AM
 #698

Hi Coinmarket,
Any update on the stuck coins with no txID?
Withdrawals that got stuck without a txid will be re-sent in 24 hours or less.
Sorry for the inconvenience this may have caused you.

Thanks so much for the reply.
ontopicplease
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February 15, 2014, 06:30:01 AM
 #699

@ "Have you looked at Smartcoin?  Hashrate still relatively low, and price as well, but both are slowly climbing.  KGW was just implemented and the Devs are smart and very committed".

I never liked smc, the devs are looking for a quick result.
mikebg
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February 15, 2014, 06:53:39 AM
 #700

Hi, i have made a deposit of 292.54004563 SMC

pending since 2014-02-09 22:03:47.

Tx# 76da64579a697ed5f6db6a23ac1fa4d6104c219819fef9ad06b0bf6f52f03170.

My wallet is SRJYUCAggk5vEe5vnLCaGYgubitpA6f22S.

But the amount has not yet been Redeemed.



6 days WAITING !!!
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