@magzy What I am saying is that we lost BTC on MtGox that we needed to convert to USD to give you a refund. The first mistake you made was you ask for a refund before your wire transfer cleared, this is where the problem begun. Since you was asking for a refund and your payment had not been accepted, then your refund was not accepted, then your payment was not marked as accepted for a month after that.
I will be happy to refund your money as soon as we start refunds, which should be next week when my customer service rep comes back to work. We intend to refund 100% of our customers that want a refund, we have already started shipping to our Pre-Order customers that wanted our Prospector card and we offered them a 20% discount and we applied their Pre-Order funds to their new order. You seem to be the only customer have a problem like this, so I think it was due to asking for a refund on the day you placed the order and not waiting until your wire transfer cleared the bank.
Thanks for the explanation.
Given that there has been a unique and monumental screw up in this whole affair adnittedly most of it not your fault, would you consider making this right ASAP, making peace and giving me my refund via BTC today?
I have PM'd you my BTC address (Along with other verifiable information)
Thanks,
Magz
I will get you your refund, just as soon as we start refunds again; however, we only refund with checks in USD.
