BC.GAME - CASINO-SPORTBOOK, OFFICIAL SPONSOR LEICESTER CITY!

[Pmalek]

Look at the scam accusation board, accusations against bc.game pretty much dominate. Without delving into each accusation, I'm sure they can't all be characterized as complaints from angry players who lost money.

I took a look at some of the cases on the first page of the Scam Accusation board that mention BC.Game's name, and it's the same as it was several weeks ago when I last visited that subforum. Players from India who are depositing or withdrawing rupees complain about not receiving their money. BC.Game is at fault for still providing that service, but so are whatever shady payment processors these people use because they obviously can't get the job done. It's interesting how many Indians are interested in gambling with fiat at a crypto casino.

[impulse709]

Look at the scam accusation board, accusations against bc.game pretty much dominate. Without delving into each accusation, I'm sure they can't all be characterized as complaints from angry players who lost money.

I took a look at some of the cases on the first page of the Scam Accusation board that mention BC.Game's name, and it's the same as it was several weeks ago when I last visited that subforum. Players from India who are depositing or withdrawing rupees complain about not receiving their money. BC.Game is at fault for still providing that service, but so are whatever shady payment processors these people use because they obviously can't get the job done. It's interesting how many Indians are interested in gambling with fiat at a crypto casino.

BC.Game is also frequently included in the list of the Scam Accusation, but that is not the reason to believe that it has something bad in mind. Most of the accusations remain unanswered and others are a result of the misunderstandings of the users or third party concerns. The constant complains raised by Indian users concerning the INR deposits and withdrawals are however not encouraging. In case the local payment processors are not trusted, BC.Game also has a role in the further provision of those services without adequate protection or clear warnings to users.

[Synchronice]

I will try out some casino games in coming months to get enough sample data to be able to access the impact of the zero house edge in some of the games.

Which casinos have 0% house edge? I only know two casinos right now. By the way, mathematically you should get your money back in the end but if you really want to test it in a real life, you need to place at least a million bet because short-term, you might lose everything or gain some more money. It also depends on your strategy, do not play martingale. Instead, choose for example 0.0000001 Bitcoin and bet it million times. If your balance remains the same, then it's definitely a 0% house edge. On casinos with 1% and higher house edge, you should have 99% and lower amount of money in the end.
I also want to highlight that one million is not a magic number but that's roughly how it works.

[examplens]

I took a look at some of the cases on the first page of the Scam Accusation board that mention BC.Game's name, and it's the same as it was several weeks ago when I last visited that subforum. Players from India who are depositing or withdrawing rupees complain about not receiving their money. BC.Game is at fault for still providing that service, but so are whatever shady payment processors these people use because they obviously can't get the job done. It's interesting how many Indians are interested in gambling with fiat at a crypto casino.

BC.Game is also frequently included in the list of the Scam Accusation, but that is not the reason to believe that it has something bad in mind. Most of the accusations remain unanswered and others are a result of the misunderstandings of the users or third party concerns. The constant complains raised by Indian users concerning the INR deposits and withdrawals are however not encouraging. In case the local payment processors are not trusted, BC.Game also has a role in the further provision of those services without adequate protection or clear warnings to users.

In one of their campaigns, I ended up as a moderator in the bc.game subreddit. Players also report problems they have with this casino there. Most of these appeals are not even approved (it's not my deal), nor are they even tried to be resolved. Coupled with everything that is happening in the scam accusations on the forum, I am quite convinced that there is a problem.

[Beparanf]

I will try out some casino games in coming months to get enough sample data to be able to access the impact of the zero house edge in some of the games.

Which casinos have 0% house edge? I only know two casinos right now. By the way, mathematically you should get your money back in the end but if you really want to test it in a real life, you need to place at least a million bet because short-term, you might lose everything or gain some more money. It also depends on your strategy, do not play martingale. Instead, choose for example 0.0000001 Bitcoin and bet it million times. If your balance remains the same, then it's definitely a 0% house edge. On casinos with 1% and higher house edge, you should have 99% and lower amount of money in the end.
I also want to highlight that one million is not a magic number but that's roughly how it works.

That is correct, actually it’s less impactful on small sample bets since it’s just too small to be notice so if it’s removed a normal gambler will not noticed it immediately unless they summarize their total bets made on same game with same setup.

Many user have a misconception that removing it will increase chance of winning while in reality it doesn’t give much increase.

However, it’s much better to have 0% house edge as a gambler regardless how minimal it’s impact if casino is willing to remove it.

[Agbe]

I will try out some casino games in coming months to get enough sample data to be able to access the impact of the zero house edge in some of the games.

I don't think you will have such variable in your research. The only casino that would have a zero house edge is the casino that is still in the demo stage or sample testing stage casinos and not fully implemented for business casinos. And foe you to have that sample size, you have to win streak as Synchronice said. If you win streak with 99% or 100% of 10-20 games, then that casino is not foe business purpose and then f it is for business purpose then it will run into Bankruptcy.

[Shishir99]

I didn't know they stopped cooperating with holydarkness. It's a weird decision to be honest, and I don't see what they would have against a person trying to help the casino reach a fair decision. The Responsible Gambling issues aside, I remember seeing many accusations by players from India who had issues with fiat deposits/withdrawals in rupees. I don't know whether this is solely the casino's fault or if it also has to do with Indian banks, creating problems when money moves to and from online casinos.

What else goes on there right now that smells like scam to you? Is it the same as what oantt mentioned?

Now you know about it. Yes, they decided to go with their internal team and they do not want to cooperate with holydarkness anymore. As for the scam accusations you see on the scam boards, they mostly stem from scammer merchants. You should know that India is one of the biggest hubs for scammers. Some of the merchants are scammers, and some others are just as shady as the scammers. They just don't release the money, but mark as paid. As for deposits, they receive the money, but they do not credit the money to the users accounts. BC game support has been terrible for a long time. Anyone should stay away from them.

[rigs3130]

Public Notice – Bonus Terms Misrepresentation / Inconsistent Enforcement (BC.Game)

I am posting this to make other players aware of a material inconsistency between BC.Game’s public-facing bonus descriptions and the explanation I was given directly by BC.Game support.

What BC.Game publicly communicates

BC.Game’s promotions, FAQs, and bonus descriptions indicate that:

Bonus funds are usable for wagering

Winnings accumulate during play

Restrictions are framed around withdrawal conditions (wagering multiple, max cashout, etc.)

At no point is it clearly or prominently stated that all accumulated winnings are automatically forfeited after wagering is completed, leaving only the original bonus amount.

What BC.Game support stated privately (Discord ticket)

I was explicitly told:

“After the wagering requirement is met, you only receive the amount that was given to you as a bonus.”

This means:

Regardless of gameplay outcomes

Regardless of balance growth during wagering

Regardless of completing the wagering requirement

👉 All accumulated winnings are removed, and only the original bonus amount remains.

Why this is a problem

These two positions are not equivalent.

A conditional withdrawal model (public-facing) is fundamentally different from a post-wagering forfeiture model (private explanation).

If BC.Game intended the latter, it must be clearly disclosed upfront, as it radically changes player risk and expected behavior.

Explaining this only after wagering is completed is misleading at best.

What I am requesting (not disputing gameplay)

I am not disputing game outcomes or wagering completion. I am requesting:

Full transaction ledger (before/after balances)

Timestamps and bonus state changes

Confirmation whether an internal risk/audit or automated system triggered this action

Identification of where this forfeiture model is explicitly stated in the applicable published bonus terms

Why I’m posting publicly

Because this explanation:

Contradicts public bonus representations

Was only communicated after the fact

Affects any player using bonus funds under the belief that winnings accrue subject to withdrawal rules

Players deserve clear, upfront disclosure, not post-completion reinterpretation.

I encourage BC.Game to publicly clarify which model applies and update their published materials accordingly.

https://casino.guru/complaints/bc-game-casino-player-s-bonus-winnings-have-been-voided

[Bitcoin Smith]

But of the many allegations, it seems that the more problematic one is with India alone as a local fiat withdrawal. I tried to do some withdrawals in my country's local fiat and it still seems safe and there are no obstacles. Is it possible that this is just a regional issue?

Could it be because gambling is illegal in India, right?

I mean, if you’re accessing a casino from a country where you already know gambling is illegal, especially if you’re using fiat, that can easily be used against you. Best practice is to access using crypto, which is much safer in that situation. And since BC.Game is a licensed casino, they can also coordinate with regulators if the pressure becomes high.

Yes, Indian government banned all kind of online gambling a few months back but it is not the reason why these accusations are happening. It is due to the fact that casino uses the third party payment processors who does that deposits and withdrawals on behalf of the casino when user tried Indian fiat payment mode and sometimes it's the merchant and sometimes it is due to the banking issue.

[Questat]

I still want to ask a question, is there a way for gamblers to verify that a game is truly zero house edged or do we just believe such simply because the casino said so?

There is, actually. If a casino claims a zero house edge and says it’s provably fair, you should be able to verify the server seed, client seed, and the formula used to generate the roll. That transparency is there so players don’t think the casino is cheating them.

But even then, it’s not going to bankrupt the casino. They can always limit the bets if needed. And honestly, I don’t think the majority of gamblers even play zero house edge games anyway. Most people still prefer more entertaining games.

[PX-Z]

I still want to ask a question, is there a way for gamblers to verify that a game is truly zero house edged or do we just believe such simply because the casino said so?

There is, actually. If a casino claims a zero house edge and says it’s provably fair, you should be able to verify the server seed, client seed, and the formula used to generate the roll. That transparency is there so players don’t think the casino is cheating them.

Zero house edge and provably fair are different thing while you can verify provably fair using existing tools, there's no existing tools to verify zero house edge. You can only verify house edge by playing and winning. Say in dice game pays 99.999% RTP instead of 100%, that 99.99% still have house edge.

So only believe the casino if they give an RTP of 100% for zero house edge claim.

[Vaculin]

Zero house edge and provably fair are different thing while you can verify provably fair using existing tools, there's no existing tools to verify zero house edge. You can only verify house edge by playing and winning. Say in dice game pays 99.999% RTP instead of 100%, that 99.99% still have house edge.

So only believe the casino if they give an RTP of 100% for zero house edge claim.

If they claim zero house edge, that information is usually visible on the casino itself. And even if you’re right that we can’t personally verify everything, they’re still licensed. They can’t just lie about that, otherwise their operation would get shut down. So think about it that way. Do we really believe they would scam users over a zero house edge claim? I don’t think so.

[adultcrypto]

I will try out some casino games in coming months to get enough sample data to be able to access the impact of the zero house edge in some of the games.

Which casinos have 0% house edge? I only know two casinos right now. By the way, mathematically you should get your money back in the end but if you really want to test it in a real life, you need to place at least a million bet because short-term, you might lose everything or gain some more money. It also depends on your strategy, do not play martingale. Instead, choose for example 0.0000001 Bitcoin and bet it million times. If your balance remains the same, then it's definitely a 0% house edge. On casinos with 1% and higher house edge, you should have 99% and lower amount of money in the end.
I also want to highlight that one million is not a magic number but that's roughly how it works.

Thank you for your input and detailed explanation. The 0% house end seems to be a new development at BC.Game which may be the reason you are not aware. As for the sample size you suggested, that is huge to be honest and I don't know if that can be achieved in few months time. Whatever be the case, we shall see if there will be significant impact on players as well as the casino as a business.

Could it be because gambling is illegal in India, right?

I mean, if you’re accessing a casino from a country where you already know gambling is illegal, especially if you’re using fiat, that can easily be used against you. Best practice is to access using crypto, which is much safer in that situation. And since BC.Game is a licensed casino, they can also coordinate with regulators if the pressure becomes high.

Yes, Indian government banned all kind of online gambling a few months back but it is not the reason why these accusations are happening. It is due to the fact that casino uses the third party payment processors who does that deposits and withdrawals on behalf of the casino when user tried Indian fiat payment mode and sometimes it's the merchant and sometimes it is due to the banking issue.

If Indian government banned all kinds of only gambling, it embolden scammers to steal people money siting adherence to government laws and procedure. This is possible and explains why all the complaints are coming from Indians. BC.Game have a growing number of players in my country following their decision to allow our fiat (NGN) deposit and I have not seen a single complaint from a Nigerian that their deposit or withdrawal was not credited as at when due. What BC.Game can do in this situation is to remove fiat deposit and withdrawal from their Indian customers to reduce the number of new cases while they find a solution for the outstanding cases.

[PX-Z]

...And even if you’re right that we can’t personally verify everything, they’re still licensed. They can’t just lie about that, otherwise their operation would get shut down. So think about it that way. Do we really believe they would scam users over a zero house edge claim? I don’t think so.

Licensed or not, you'll still see plenty of complaints on the Scam Accusations board. Many casinos keep operating for years despite issues, maybe not because they're provably fair or have zero house edge, but because those complaints don't violate the license provider's policies.

Most license casino suspensions or revocations happened due to aml or kyc violations. Claims about unfair play, fraud, or rigged games are not so common and are much harder to prove, which is why they rarely lead to revocation.

[Shishir99]

this is news to me as well, and tbh it's good. maybe not for the players, but i hope the pile of scam accusations and the angry players who don't get the customer support they need will force them to do something.
cause until now, instead of fixing their shitty support, they been taking advantage of @holy kindness and him wanting to help people to do their job for them.

This is unlikely to happen. They are not cooperating with the mediator services either. It doesn't really matter how angry the customers are; they have shitty support agents with thicker skin who do not even take tickets if they know the player. You can try to reach them for a month, and you won't get a single response. This is the level of their patience while the players have been trying to get their cases resolved for months.

I don't think this is good for any of them except for holydarkness, who might have a little free time on the forum. The players will become victim, and these scammers would just avoid the players. This is how all scams operate.

[Synchronice]

Many user have a misconception that removing it will increase chance of winning while in reality it doesn’t give much increase.

It actually increases your chance of winning. With 2% house edge, if your chance of winning is 48% and your chance of losing is 52%. With 1% house edge, if your chance of winning is 49% and your chance of losing is 51%. With 0% house edge, your chance of winning is 50%. Now, here we see that as house edge goes down, your chance of winning increases. 50% chance of winning is better than 49%.

As for the sample size you suggested, that is huge to be honest and I don't know if that can be achieved in few months time. Whatever be the case, we shall see if there will be significant impact on players as well as the casino as a business.

That's a huge number but it doesn't take months to achieve that number. If you set betting mode on fast/instant and play it on automatic mode, you'll quickly reach those numbers. I placed 10 bets in 7 seconds on dice with Turbo mode. It will take me roughly 8-9 days to place a bet for one million times with automatic mode.

[Vaculin]

...And even if you’re right that we can’t personally verify everything, they’re still licensed. They can’t just lie about that, otherwise their operation would get shut down. So think about it that way. Do we really believe they would scam users over a zero house edge claim? I don’t think so.

Licensed or not, you'll still see plenty of complaints on the Scam Accusations board. Many casinos keep operating for years despite issues, maybe not because they're provably fair or have zero house edge, but because those complaints don't violate the license provider's policies.

Maybe they did violate something, but the complaints were never formal. Or maybe the complaints themselves are fake. Those are really the only two possibilities I see.

Because if you only lose a small amount, most people just let it go. They won’t bother filing complaints or building a case against a casino. But when the community starts noticing more and more complaints piling up, that’s when things change. At that point, people will already label the casino as a scam, even if it’s still operating with a license.

Even without an official ruling from regulators, once the community makes that judgment, it’s pretty much the end of the business for them.

[oantt]

Maybe they did violate something, but the complaints were never formal. Or maybe the complaints themselves are fake. Those are really the only two possibilities I see.

Because if you only lose a small amount, most people just let it go. They won’t bother filing complaints or building a case against a casino. But when the community starts noticing more and more complaints piling up, that’s when things change. At that point, people will already label the casino as a scam, even if it’s still operating with a license.

Even without an official ruling from regulators, once the community makes that judgment, it’s pretty much the end of the business for them.

I posted formal complaints on AskGamblers and CasinoGuru for their fake responsible gaming limits. Which again, are illegal and in violation of their own license terms, aggravated by the fact that they'be been aware of the issue for months (as can be seen by the only complaint, here in this forum where they acknowledged and refunded the user), and refuse to fix it, because they clearly make money off it. They ignored both. I'm posting everywhere I can about it, because what they're doing is straight up absurd. Yesterday I filed a complaint through the official Anjouan site seal page, I don't know how useful that will be.

I understand that the majority of complaints are about the INR issue, which might even be somewhat out of their hands, but this casino makes much more shady things.

[Salahmu]

If Indian government banned all kinds of only gambling, it embolden scammers to steal people money siting adherence to government laws and procedure. This is possible and explains why all the complaints are coming from Indians. BC.Game have a growing number of players in my country following their decision to allow our fiat (NGN) deposit and I have not seen a single complaint from a Nigerian that their deposit or withdrawal was not credited as at when due. What BC.Game can do in this situation is to remove fiat deposit and withdrawal from their Indian customers to reduce the number of new cases while they find a solution for the outstanding cases.

I have also think about this to somehow be one of the problem they are having regarding this deposit issues all the time from there country because since they go through a means before it can be deposited it could be that those third party are the ones doing it, I have also been using fiat on this casino and deposit has always been credited after payment. To disable fiat from them is the best since the complaints is becoming much while other countries there deposit are not having problem will continue with it, perhaps after then, they can be using crypto till the casino will resolve what they should do.

[Sanitough]

I have also think about this to somehow be one of the problem they are having regarding this deposit issues all the time from there country because since they go through a means before it can be deposited it could be that those third party are the ones doing it, I have also been using fiat on this casino and deposit has always been credited after payment. To disable fiat from them is the best since the complaints is becoming much while other countries there deposit are not having problem will continue with it, perhaps after then, they can be using crypto till the casino will resolve what they should do.

That’s right, we don’t force a payment option if it has issues. Luckily for me, I don’t have any problem with fiat deposits. It’s not even a bank transfer, just a payment app, and it gets credited instantly. I gambled again last night, but I was unlucky. In less than an hour, all my money was gone playing slots. Still, I had fun, so I guess that’s part of it.