Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC

[PX-Z]

Since in the online gambling casino there is no restrictions of countries or boundaries, so it is always good to have 24/7 CS support and it also increases the credibility of the casino who is willing to help the players as soon as the put any query or issue. However for the new casinos or those who doesn't have that much budget even if they are having a 12 hour support window but if they can promptly response to the those coming in off hours quickly, next day still it is good for the new casinos.

That's how users wants in any kind of service, a 24/7 customer support to answer those queries and issues. But these casinos are just business, even Stake users experience unresponsiveness on their CS even at their peak of good reputation. Weekends CS usually are slow responding for some reason, and a bit fast in weekdays but there are instances it's different.

[mikel_012]

Now the freebet bonus has the exact same terms as the deposit bonus, I see, in that, as Trofo points out, Sports only has a 1% contribution to the 1x wagering requirement. Effectively, this means you have to wager 100x the bonus on sports to unlock the entire amount. Absolutely never going to happen but that does alienate sports-first people like me haha.

That's very sad. For Whale I already won a few free bets and I could withdraw the earnings immediately without having to wager that much. A $10 free bet gave me $10 to take home if I won a 2.0 odds gamble. It's very possible and happens all the time. But to bet and wager 100x, it's as much as just playing on a demo account since the odds of going bust are very high.

I hope betpanda offers some better conditions on their promotions.

[_BlackStar]

-snip-

That's how users wants in any kind of service, a 24/7 customer support to answer those queries and issues. But these casinos are just business, even Stake users experience unresponsiveness on their CS even at their peak of good reputation. Weekends CS usually are slow responding for some reason, and a bit fast in weekdays but there are instances it's different.

When a service is available 24/7, it should also be responsive to customer needs. It's unwise to let a customer's issue go unaddressed just because it occurred on the weekend - I find that highly unfair. No matter when the issue arises, customer service should be ready to resolve it promptly and without any hassle. That's the hope of every user who encounters a problem - whether with a casino or any other centralized service.

Responsiveness is one of the strengths that customer service at any casino can enhance. Customer issues can arise at any time and must be resolved as quickly as possible. If the casino is truly responsive - then I'm sure their reputation will improve over time.

[Mahdirakib]

So I immediately reached out to support team. But I was shocked after hearing from support team member. I was like - have I done any mistake by depositing on Betpanda 🥲.  That guy from support was insisting that wager must be done 5x . I reached out to Little Mouse also, he assured me he will look into it. But I needed the fund rn. So I calm down and thought for a second. Then find out that 2nd time my wagering could not be completed cause I won a bit early😁.

Now it is really concerning. Looks like Betpanda is becoming more strict with the rollover requirement. However, most of us never experienced such issues on Betpanda even when the rollover requirement was mentioned as 10× in their terms. Your withdrawal amount was too low. So, it's a bit strange that Betpanda team is also applying the AML related rollover requirement on such small amount.

Well the thing is , there is no option to calculate your wagering. Even from support team they could not tell gow much I wagered which was disappointed. So if there a tiny bit left like 1% you withdrawal request could be rejected.

Betpanda support team had said to another user that they would process the withdrawal even if users wager amount is close to 5× of their deposited funds. Therefore, the 1% remaining rollover won't create any problems there. Still, they should implement a system so that users can check their wager amount easily.

[Little Mouse]

Now it is really concerning. Looks like Betpanda is becoming more strict with the rollover requirement. However, most of us never experienced such issues on Betpanda even when the rollover requirement was mentioned as 10× in their terms. Your withdrawal amount was too low. So, it's a bit strange that Betpanda team is also applying the AML related rollover requirement on such small amount.

He attempted to withdraw without meeting the 1x wagering requirement, which led to the issue.

[Perfectbaby]

Since in the online gambling casino there is no restrictions of countries or boundaries, so it is always good to have 24/7 CS support and it also increases the credibility of the casino who is willing to help the players as soon as the put any query or issue. However for the new casinos or those who doesn't have that much budget even if they are having a 12 hour support window but if they can promptly response to the those coming in off hours quickly, next day still it is good for the new casinos.

That's how users wants in any kind of service, a 24/7 customer support to answer those queries and issues. But these casinos are just business, even Stake users experience unresponsiveness on their CS even at their peak of good reputation. Weekends CS usually are slow responding for some reason, and a bit fast in weekdays but there are instances it's different.

For me there should be cordiality where by they should employed workers across the time zone, for instance there are those who their 12am in forum time are pm in their countries and query could come from those who are from that region. So it would be advisable as a functional casino that most remains the number of all casino should increase although this is actually budget but it would also bring more people to their site due to quick responsiveness. Every gambler needs a quick response and they don't care to know about the time the message is sent across whether it's a sleeping time or working hours but what the looks after is for their issues to be immediately solve without delay.

[slaman29]

I can see some familiar faces in here

I want to add my own experience, that the wagering should be 1x and not 5x of deposits (unlike what is seemingly wrongly claimed by support).

Besides I think 1x is industry standard. Everywhere I go, 1x. I have never heard of 2x much to say 5x Support should really check and clarify this!!

But back to my experience. As people who know me from long, I play BJ a lot, and sometimes, Baccarat. So there is where I decided to wager my 1x of $50.

Very good selection of Evolution and Live88 (these are for me the premium live tables). BUT Betpanda search button is not good, for example if you search 'Baccarat' you get something like 15 hits. And only 1 is from Live88. 4 or 5 from Evolution.

Not to worry. Go to that option, and you will see Live88 lobby or Evolution lobby, then everything is accessible from there easily.

Wagering requirements is easy to see. As soon as you finish you go to your Bonus section and it will show Complete.

[hosemary]

I want to add my own experience, that the wagering should be 1x and not 5x of deposits (unlike what is seemingly wrongly claimed by support).

It's not only the support that claim that the wagering requirement for deposits is 5x. The 5x wagering requirement has been mentioned in their terms and conditions as well.

All deposits must be wagered 5 times (5x) before you can withdraw any deposited funds.

Just a guess:
They may apply the 5x wagering requirement only if they find a deposit suspicious.

[Out of mind]

Yes, that information is incorrect. These casinos are NEVER located in Costa Rica. I’m looking for the owners or people involved

According to various information, we know that Betpanda.io Casino is originally registered by a company in Costa Rica. We noticed that the license of this casino is shown under a company in Costa Rica, but the sole owner of this casino has not been found. This casino is actually shown under a company in Costa Rica, Star Bright Media S.R.L., as can be seen from various reviews. However, you cannot say it is a direct scam because there is some evidence here, but if you do more in-depth research, you may find something more. However, currently we can see everything about this casino is quite good, we hope that this Betpanda.io Casino will flow in a good direction in the future.

[The Cryptovator]

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Personally, I have mixed feelings about free spins and bonuses. This is partly because some gambling platforms present them as free, but in reality, this is not the case, as it turns out that there are very high wagering requirements, so high that a gambler ends up not benefiting from the bonus and losing money.

Isn't that the return you are getting according to your wager? Yes, you may lose on the gamble when the luck doesn't favour you. Either it's free spins or bonuses. But if there are wagering requirements for bonuses, then you should follow that. The outcome of gambling won't change; either you get the bonus or not. But if you get some bonuses, it means you can play extra. From that game you may win as well. So if your wagering was higher, then you must get a high return. I am not supporting wagering high but just telling the possible scenarios.

[Gaza13]

lol I'm always unlucky in bonuses, I've received 20 free spin bonuses several times, and as usual the task is very easy, just deposit at least 20 euros, the free spins are instantly entered, but I never get more than 0.5 LOL, for some reason I can't pass up free money LOL

Maybe you don't just like free things naturally, which should be the reason each time you are awarded a free bet you end up not winning anything out of it, lol, 

You being unlucky with bonuses is how sometimes I find it difficult to win off a bonus, but I have been lucky enough to hit a small amount of a bonus before, which took me a lot of time playing and going for a break in that casino before I could burn out my balance. My luck came through for me.

I don't think it's a matter of gamblers not wanting free spins, but rather, they're likely playing carelessly and too recklessly. This is what actually causes them to miss out on free spins. I think the gambler's job is simply to analyze carefully and bet cautiously according to their abilities. For the results, gamblers cannot guess perfectly, they can only estimate that with this technique there is a possibility that the results will be correct or come out.

[Lisa12345]

lol I'm always unlucky in bonuses, I've received 20 free spin bonuses several times, and as usual the task is very easy, just deposit at least 20 euros, the free spins are instantly entered, but I never get more than 0.5 LOL, for some reason I can't pass up free money LOL

Maybe you don't just like free things naturally, which should be the reason each time you are awarded a free bet you end up not winning anything out of it, lol, 

You being unlucky with bonuses is how sometimes I find it difficult to win off a bonus, but I have been lucky enough to hit a small amount of a bonus before, which took me a lot of time playing and going for a break in that casino before I could burn out my balance. My luck came through for me.

I don't think it's a matter of gamblers not wanting free spins, but rather, they're likely playing carelessly and too recklessly. This is what actually causes them to miss out on free spins. I think the gambler's job is simply to analyze carefully and bet cautiously according to their abilities. For the results, gamblers cannot guess perfectly, they can only estimate that with this technique there is a possibility that the results will be correct or come out.

Warning: BetPanda Refuses to Refund €5000 and Appears to Ignore EU Law

BetPanda currently refuses to refund €5000 and, based on my analysis, does not comply with relevant EU and international laws. Their communications suggest they believe they can operate with impunity, while actively targeting EU consumers through a Dutch-language website and accepting deposits from EU countries.

⸻

1. Context and Communication
   •   I deposited funds and participated in online gambling on BetPanda.
   •   On 17 September 2025, I sent a formal legal notice referencing applicable EU regulations (AMLD4/AMLD5, GDPR, Unfair Commercial Practices Directive) and internationally recognized standards (UNTOC, FATF, UDHR, OECD Guidelines).
   •   BetPanda responded by stating they have no EU presence, operate solely under Costa Rican law, and that their Terms & Conditions do not obligate them to refund deposits.
   •   I followed up to clarify that actively targeting EU consumers (Dutch website, acceptance of EU deposits, marketing aimed at EU residents) makes EU law applicable regardless of their registration jurisdiction.

⸻

2. Legal Concerns
   1.   EU Regulations
   •   AMLD4/AMLD5: Online gambling platforms serving EU consumers are required to implement Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures to prevent money laundering and financial crime.
   •   GDPR (Regulation EU 2016/679): EU customers’ personal data must be properly processed, stored, and protected.
   •   Unfair Commercial Practices Directive (Directive 2005/29/EC): Misleading or unclear communication about licensing, legal status, and consumer rights may constitute unfair commercial practices.
   2.   International Standards
   •   UNTOC: Platforms should prevent transactions that may contribute to organized financial crime.
   •   FATF: Requires due diligence, reporting suspicious transactions, and preventing illicit financial flows.
   •   UDHR, Article 17: Protects property rights and prohibits arbitrary deprivation, relevant for withholding deposited funds.
   •   OECD Guidelines for Consumer Protection in E-Commerce: Require transparency, fairness, and protection against misleading practices.
   3.   Invalid Terms and Conditions
   •   Clauses attempting to circumvent EU law or shift full responsibility to the consumer may be considered null and void under EU consumer protection law.
   4.   Operational Issues
   •   BetPanda offers services to EU consumers without an EU license or official registration, potentially violating national and EU online gambling regulations.
   •   Active marketing, acceptance of deposits in euros, and Dutch-language content indicate intent to serve EU customers.


Ticket ID: 6QI2U7

[pusaka]

lol I'm always unlucky in bonuses, I've received 20 free spin bonuses several times, and as usual the task is very easy, just deposit at least 20 euros, the free spins are instantly entered, but I never get more than 0.5 LOL, for some reason I can't pass up free money LOL

Maybe you don't just like free things naturally, which should be the reason each time you are awarded a free bet you end up not winning anything out of it, lol, 

You being unlucky with bonuses is how sometimes I find it difficult to win off a bonus, but I have been lucky enough to hit a small amount of a bonus before, which took me a lot of time playing and going for a break in that casino before I could burn out my balance. My luck came through for me.

I don't think it's a matter of gamblers not wanting free spins, but rather, they're likely playing carelessly and too recklessly. This is what actually causes them to miss out on free spins. I think the gambler's job is simply to analyze carefully and bet cautiously according to their abilities. For the results, gamblers cannot guess perfectly, they can only estimate that with this technique there is a possibility that the results will be correct or come out.

Honestly, I haven't thought about it that way, because whatever the outcome, it all depends on our luck whether we can win from the free spins or not. I appreciate your opinion on techniques and similar things to increase our chances, but for me, I can't see that as a way to win.

The free spins are very limited, and sometimes I don't expect anything from the free spins I get. This is not without reason, as I've had many experiences with this and ended up with no wins.

[katanic97]

lol I'm always unlucky in bonuses, I've received 20 free spin bonuses several times, and as usual the task is very easy, just deposit at least 20 euros, the free spins are instantly entered, but I never get more than 0.5 LOL, for some reason I can't pass up free money LOL

Maybe you don't just like free things naturally, which should be the reason each time you are awarded a free bet you end up not winning anything out of it, lol, 

You being unlucky with bonuses is how sometimes I find it difficult to win off a bonus, but I have been lucky enough to hit a small amount of a bonus before, which took me a lot of time playing and going for a break in that casino before I could burn out my balance. My luck came through for me.

I don't think it's a matter of gamblers not wanting free spins, but rather, they're likely playing carelessly and too recklessly. This is what actually causes them to miss out on free spins. I think the gambler's job is simply to analyze carefully and bet cautiously according to their abilities. For the results, gamblers cannot guess perfectly, they can only estimate that with this technique there is a possibility that the results will be correct or come out.

Honestly, I haven't thought about it that way, because whatever the outcome, it all depends on our luck whether we can win from the free spins or not. I appreciate your opinion on techniques and similar things to increase our chances, but for me, I can't see that as a way to win.

The free spins are very limited, and sometimes I don't expect anything from the free spins I get. This is not without reason, as I've had many experiences with this and ended up with no wins.

Yes, from my experience, i rarely got anything from free spins. I can’t say it never happened it did, but very rarely. It’s more like you just spin them, and if you win something, you win. You have to be lucky, but luck with free spins always came when i least expected it

[rodskee]

Is there any gambler that doesn't want to get free spins and games from casinos they are using? Perhaps, we want to be seeing the bonus coming almost every week so we can continuing playing games and winning bets. When a casino is generous, more players tend to gamble their because they know free spins will be giving to them often times. When a casino is strict and stingy, players don't last long betting their searching for a better alternatives to use.

I don't think so; every gambler wants free spins and bonuses as well. It's free, which means gamblers will try to get it somehow. Free spins and bonuses often attract gamblers to be active and play on Betpanda. It seems they are friendly enough about giving bonuses and free spins. This is one of the on-site marketing strategies to attract gamblers. If a gambling site is strict about bonuses and some free promos, then gamblers might leave their platform and choose another that offersbetter promos.

Personally, I have mixed feelings about free spins and bonuses. This is partly because some gambling platforms present them as free, but in reality, this is not the case, as it turns out that there are very high wagering requirements, so high that a gambler ends up not benefiting from the bonus and losing money.

well it depends on the wagering conditions of course we can’t really blame the casino for not being able to give off 100% free spins to about everyone because they’ll just end up losing money if that is the case but if they only require the minimum then i don’t think it is bad for us anymore especially if we end up winning in those free spins any way

[PX-Z]

Yes, from my experience, i rarely got anything from free spins. I can’t say it never happened it did, but very rarely. It’s more like you just spin them, and if you win something, you win. You have to be lucky, but luck with free spins always came when i least expected it

I only got 2 successful wins out of almost 20 free spins I got from deposits and contests here. Both wins were over €50, and I withdrew them right away so Betpanda couldn't claw them back lol. I figured my luck would run out if I kept playing longer, so I cashed out while I could.

[rat03gopoh]

(Dutch website, acceptance of EU deposits,

Dutch have no geographical restrictions in use, right?
Furthermore, Betpanda is a crypto-based casino; afaik, these types of casinos typically outsource fiat currency deposit processing to third-party services which I believe are more directly subject to EU/related currency jurisdictional laws.

[examplens]

(Dutch website, acceptance of EU deposits,

Dutch have no geographical restrictions in use, right?
Furthermore, Betpanda is a crypto-based casino; afaik, these types of casinos typically outsource fiat currency deposit processing to third-party services which I believe are more directly subject to EU/related currency jurisdictional laws.

Several times, my VPN automatically gave me an IP address from the Netherlands and each time, I was restricted from accessing most casinos, and a similar thing happened to me on Betpanda, where I couldn't launch most games.
Why do people insist that if there are restrictions for the region they come from, this can always be a trigger for suspension of payment.

[cryptofrka]

Just for transparency purposes - I received a small deposit to test the exchange. I guess it's how they tempt some of us to switch
Feedback wasn't required but I still felt I should give one - especially since it's always great to have many options when betting.

General remarks
I'll start by saying that my initial thought is that Betpanda is run by a team more focused on casino than sports betting.
That doesn't mean that sports betting isn't done properly, it's just a feeling that I had when testing it out, browsing through bonuses, going through ToS and things like these.
Some promos for the sportsbook simply don't sound correct - so I assume they are just worded in the wrong way.

I'm not a casino player so I didn't play any casino games. I did check the providers though - and the standard lineup is all there.

Bitpanda has no withdrawal fees, thanks for that fellas. The thing I hate the most is when I withdraw 10 mBTC and receive 9.985 because of the fees. OCD is real, you know?
Also, you can generate new deposit addresses whenever you feel like it - which is good for privacy.

Sportsbook
UI is similar to most crypto bookies which is good - you'll have no issues searching for stuff and the time needed to get used to it is quite short.
It felt easy and natural for me instantly to place bets, which is a big thing for me. If UX is bad, I won't return for the odds.
The site looks clean, I like the colors, favorites bar is something I use everywhere and works great here - so a plus from me for that feature.

Odds are good, didn't compare but felt slightly higher than the industry standard.
I like the Quick Bet feature as well.

Conclusion
Good enough to test out further, especially considering they are (hopefully) no-KYC. I will be depositing in the future.
There's a 5x wagering requirement according to the ToS though - if that's a real requirement it's a no-go for me.
I rarely keep my money on any centralized platforms so I won't have 1 deposit which will stay there for weeks but 20 deposits and (hopefully) 10 withdrawals in that period. Meaning - if I win a ticket, I don't want my money to stay there - although I mean to deposit it and play again.
Therefore I hope that 5x is something that is used for protection and implemented in rare cases, and not the standard practice.

Questions for the team
1.) How many confirmations are needed for BTC deposits to settle? This is a big one for me.

2.) I noticed that, even if you deposit BTC, the bets are still placed in dollars? Does that mean that the account is also in dollars?
To help you understand more clearly - I deposit 10 mBTC at 100.000$ BTC price (for easier calculation) - so 1000$ in USDT, but it's actually 10mBTC.
What happens if I place the 100$ bet while BTC is 100k$, but the bet is settled when BTC is 120k$? How will it be settled?
Basically, if I deposit BTC, I want to bet in BTC - otherwise it makes more sense to deposit USDT.

[Versatile_choice]

Yes, from my experience, i rarely got anything from free spins. I can’t say it never happened it did, but very rarely. It’s more like you just spin them, and if you win something, you win. You have to be lucky, but luck with free spins always came when i least expected it

I only got 2 successful wins out of almost 20 free spins I got from deposits and contests here. Both wins were over €50, and I withdrew them right away so Betpanda couldn't claw them back lol. I figured my luck would run out if I kept playing longer, so I cashed out while I could.

You did well by running after making some amount LoL, I'm sure that's what every responsible gamblers would do. Because had it been you chose to be greedy I'm sure that you would have been stuck up until you get it exhausted then that's when you can still be able to realize what you're doing, I'm saying this based on my experience so far. And that was my first time of experiencing win in gamble, then I got carried away by the win. The other side of me was telling me to try more lucks since I'm still in a wining line and the other was telling me to run away with the win but then I was naive didn't know what I was doing so I decided to follow that devilish side that says keep trying more lucks. And guess what happened? I lost all the wining I make earlier and that's how I was able to learn my lesson.