dakrusha
Member
 Offline
Activity: 93
Merit: 10
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June 29, 2015, 04:39:26 AM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
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somuchee
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June 29, 2015, 04:52:57 AM |
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Hi,
this week me and other players was on FJ Bingo to see the game and who win the prizes... but at 23:00 (only few minutes ago) nothing happened.
Was the game broken?
Who won the prizes... or... No winners?
Waiting...
you'll never know whos the JWD jackpot winner's . theres no result post in the thread or on site . ( maybe results posted in chats , who knows ) the only way to know who won it is check out with those users whom got the tickets for the game or theres some additional fund added to your balance lol . |
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FortuneJack (OP)
Legendary
Offline
Activity: 2342
Merit: 1204
www.fortunejack.com
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June 29, 2015, 07:57:07 AM |
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Hey doesn't fortunejack have some kind of bug bounty? I found a bug. In the blackjack game it says "thi" instead of "thu" for the date:  Maybe you guys can pay me back my ~150k doge that disappeared due to a glitch as a reward I would be ok with that. EDIT: actually it says its the 26th so maybe its supposed to say "fri." I dont think that this kind of bug "typo" worth as 150k doge. And regarding your missing 150k Doge, OP has explained it already that they can't refund it because you lost it fairly. Just my opinion. No he made up a story because for whatever reason he didn't want to look into it or just assumes I am lying. I have lost more than a few BTC on that site and to this day am still giving them my BTC because I am a degenerate gambler so why would I make up a story about a lousy 150k doge?? He said I lost it by making three bets when I was in a slot game for about a minute. First of all the game itself was completely unresponsive therefore it would be impossible for me to make a bet and it is also impossible to make three bets on that particular game equaling 150,000 doge so that story is obviously bullshit. Its really the principle of the thing those I could give two fucks about $35 USD worth of dogecoin I lose much much more on that site daily but the thing that pisses me off is that I lost it due to a site glitch and that my support requests were completely ignored and I couldn't get anyone from fortunejack to give me the time of day until I complained about it on a public forum then the only response is "Sorry you made impossible bets somehow and we don't believe you and I probably didn't even look into it fuck you loyal customer." The sad part is I still gamble there and give them my money because it is my favorite casino I just hate being ripped off (whether intentionally or not) and then lied to and about. Whatever happened during that playing session, I did not lie. I asked our technical team to check it several times. It's of course not about 35$, it's about fairness, we returned more than that in the past to other players. I understand you feel cheated but we definitely checked it and could not find any problems. Regarding the bug, we will check it out and contact you. |
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jpouza
Legendary
Offline
Activity: 2688
Merit: 1109
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June 29, 2015, 11:04:57 AM |
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By the way here is a list of my deposits I have made to that site since I became a member earlier this month. All lost fairly from me being an idiot gambler.  Add up the BTC... Don't you think if I was going to make some shit up that it would be about the $1000+ USD worth of BTC I lost rather than a crummy $35 USD worth of doge? Nice chart!  |
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JLynn171
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June 29, 2015, 11:09:08 AM |
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wow so the other day when i just randomly won the jackpot in dice while betting and someone commented how lucky i was, I had no clue how lucky i really was.... I have spent the past 3 days rolling dice on auto, have came close a couple times, but still no 1 2 3 4 5 6....  well guess i will start trying again today :-) hope my luck is like first day |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 01:28:49 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping |
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madmartyk
Legendary
Offline
Activity: 2674
Merit: 1030
Yes I am a pirate, 300 years too late!
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June 29, 2015, 01:30:27 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? |
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Hura
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June 29, 2015, 01:32:21 PM |
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Hi,
this week me and other players was on FJ Bingo to see the game and who win the prizes... but at 23:00 (only few minutes ago) nothing happened.
Was the game broken?
Who won the prizes... or... No winners?
Waiting...
you'll never know whos the JWD jackpot winner's . theres no result post in the thread or on site . ( maybe results posted in chats , who knows ) the only way to know who won it is check out with those users whom got the tickets for the game or theres some additional fund added to your balance lol . You're wrong. If you are in the JWD Bingo room at 23:00 you can watch the game and you can see who win the prizes. This week at 23:00 me and micky was in the room... but the game never started. |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 02:13:12 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. |
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madmartyk
Legendary
Offline
Activity: 2674
Merit: 1030
Yes I am a pirate, 300 years too late!
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June 29, 2015, 02:17:19 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 02:22:09 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. |
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madmartyk
Legendary
Offline
Activity: 2674
Merit: 1030
Yes I am a pirate, 300 years too late!
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June 29, 2015, 02:24:13 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. I wish you luck!!! |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 02:48:25 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. I wish you luck!!! I'm sure it will be taken care of. They are one of the best casinos out there. Just wondering what the problem is. |
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FortuneJack (OP)
Legendary
Offline
Activity: 2342
Merit: 1204
www.fortunejack.com
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June 29, 2015, 02:57:53 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 03:59:36 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. It was bitcoins and the transaction number is 20452851. My username is dakrusha. Thanks for replying. You are one of my favorites and I'm sorry for the acrimonious remarks. |
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micky123
Legendary
Offline
Activity: 1022
Merit: 1005
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June 29, 2015, 05:20:43 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. It was bitcoins and the transaction number is 20452851. My username is dakrusha. Thanks for replying. You are one of my favorites and I'm sorry for the acrimonious remarks. Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments. |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 05:29:59 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. It was bitcoins and the transaction number is 20452851. My username is dakrusha. Thanks for replying. You are one of my favorites and I'm sorry for the acrimonious remarks. Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments. Tried that. Nothing showed. |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 07:19:52 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. It was bitcoins and the transaction number is 20452851. My username is dakrusha. Thanks for replying. You are one of my favorites and I'm sorry for the acrimonious remarks. Won't you be able to check the tx by putting in the BTC addy on blockchain.info? Recently FJ is sending out all WDs with a fee of 0.00001 which is delaying a lot of payments. Tried that. Nothing showed. Dude, I sent you a pm, an email, and multiple support tickets but to no avail. Can you at least tell me how long it will be? Something? Anything? Please. |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 09:38:07 PM |
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Made a withdrawal that says it v is complete but I cannot check block chain id. Fortune jack id number is 204530518. My address shows no incoming deposit. What up? Love your site just wondering why this is not instant.
No response. Can't check block chain. This place used to be the best v customer services. Now it sucks. Give me my money back out a response. WTF? This place is slipping I have never had an issue with a WD. I can tell you it can take a couple hours. How long have you been waiting? Since yesterday. 12 hours or so. I never had a problem either until now but they refuse to respond. I just want to check the block chain to see if the problem is on their end or the receiving address. Did you open a support ticket? Did you verify the address was valid? I agree they are usually very quick with tickets... Wrote two support tickets before venting here. Just want someone to get back to me. We did not receive any recent email about that issue. I guess this happens when we reply to the users and leave the link "unsubscribe from messages from fortunejack" in the quote section. This way someone can click unsubscribe and we don't receive email from the support ticket anymore. Thus we have to manually subscribe again. I am just explaining this for you guys not to think we don't care about customers. But there are users who do not contact us via the support ticket but directly at support@fortunejack.com. We will fix support ticket asap. Anyway, we will check your issue right now. So basically you are waiting for a withdraw? What currency? And you have transaction id? Also give us the username at FortuneJack. What happened to v checking? Garbage |
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dakrusha
Member
Offline
Activity: 93
Merit: 10
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June 29, 2015, 11:30:37 PM |
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I really am at a loss? This place used to care about its customers. I've emailed, pmed, and posted my issues. They v said that they would look at the withdrawal issue and get back to me. The customer service is abominable. No reply. You can keep the fucking money. It's the lack of respect with no real response that possess me off. I will never deposit another dime into this shit hole of a site.
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