FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[cazkooo]

Admin is definitely ignoring me. He has been online since i posted, he did not once message me or process my withdraw.

I think its a different admin that handle the fortunejack account. This account could be only handle by the marketing staff that is not aware of your withdrawal so send them more mail instead

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[madmartyk]

I have come to the conclusion after waiting nearly 24 hours for a withdrawal that....

FORTUNEJACK ARE RUNNING AN EXIT SCAM

MY WITHDRAWAL STILL PENDING AFTER NEARLY 24 HOURS!!!!

Yes they are going to get rich on your 3 BTC!!! 

[Kiritsugu]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

[FortuneJack]

YOUR CASHOUTS ARE SO DELAYED....
I have been waiting 5+ hours now, PRICE CAN CHANGE A LOT ThiS MUCH TIME

I am never playing here again if i cant get 3.75btc instantly. This is bs

I think the larger withdrawl's are manually handled by OP /admin.
He cant be online 24x7 ,busy real life maybe.

then they need to make it instant...
i need my cashout urgently. the withdraw is not that big. 3.75coins

The admin ahs been online since my post, he completely ignored it.

Your withdrawal has been processed. We are sorry for the delay. Trust me, nobody is manually trying to delay 3.75 BTC withdrawal which could harm our reputation for such little amount of money. We just checked to make sure everything was all right with the winnings and the transaction.

[FortuneJack]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

Our technical team will check the second issue you are raising here and will get back to you soon. Regarding the 2FA protection, you still have no access to that account?

[|Ocean|]

One of the best casino and dice site I have ever experienced.
Fortunejack is among best dice sites.They spend a lot in maintaining their site upto date.

[Kiritsugu]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

Our technical team will check the second issue you are raising here and will get back to you soon. Regarding the 2FA protection, you still have no access to that account?

Yes, on the first account, it's still asking me for 2FA code.

[katerniko1]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

Our technical team will check the second issue you are raising here and will get back to you soon. Regarding the 2FA protection, you still have no access to that account?

Yes, on the first account, it's still asking me for 2FA code.

well we all know that their support on email is bad and slow.
that is why you need to send emails couple of time untill your issue is resolved
but once you get to them they will fix it
regards.
-Katerniko1

[lite]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

Our technical team will check the second issue you are raising here and will get back to you soon. Regarding the 2FA protection, you still have no access to that account?

Yes, on the first account, it's still asking me for 2FA code.

well we all know that their support on email is bad and slow.
that is why you need to send emails couple of time untill your issue is resolved
but once you get to them they will fix it
regards.
-Katerniko1

Yes i agree support over email is bad/too slow,please improve it. any problem posted here in this thread gets resolved quickly lol.

[Kiritsugu]

I am not very happy with the service I have received through FortuneJack.  Months ago, both through messages on BCT here, and through their support I requested my 2FA to be removed on my original account because I got a new phone, and I did provide adequate proof, but nobody ever got back to me, even now.

On top of that, on my second account, I submitted a ticket today/yesterday because when playing standard dice with DOGE, the rolls only go through if I let it randomly select Client Seeds.  If I manually set a Client Seed, the roll button spins and nothing happens.  Why is that even an issue?  That's sketchy to me.  I should be able to set the Client seed whenever and however I please and still have my rolls function.


Someone please address this, this is frustrating, and very unprofessional when you claim you have 24/7 Support right on your site.

EDITED:  In reference to the first issue, if you look on Page 75 of thise topic, the very first post is someone quoting where I stated my first problem.

Our technical team will check the second issue you are raising here and will get back to you soon. Regarding the 2FA protection, you still have no access to that account?

Yes, on the first account, it's still asking me for 2FA code.

well we all know that their support on email is bad and slow.
that is why you need to send emails couple of time untill your issue is resolved
but once you get to them they will fix it
regards.
-Katerniko1

Yes i agree support over email is bad/too slow,please improve it. any problem posted here in this thread gets resolved quickly lol.

Not really.  I posted the first issue of mine over a month ago, here in the thread AND to their support.

[Kiritsugu]

Still no updates.  @FortuneJack have you heard anything back?

[FortuneJack]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

[Kiritsugu]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

And can you send in PM your username so we can disable 2FA?

About the first thing, that's what I was doing.  I know how to correctly set the Client Seed, I've done it before many times.  This is the only time it's done this to me.  I lock the Client Seed, set up my autoroll settings, click AutoRoll, and nothing happens.  The button spins but no rolls are made.

(EDIT:  I tried many things to get it to work.  Refreshing, waiting to set the autoroll preferences both before and after setting the Client Seed, trying multiple settings, etc.  Every time I tried it, I set the Client Seed first and Locked it, pressed AutoRoll, and the rolls wouldn't function unless I had the Client Seed Unlocked so it generated them randomly.)

And sure.

[FortuneJack]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

And can you send in PM your username so we can disable 2FA?

About the first thing, that's what I was doing.  I know how to correctly set the Client Seed, I've done it before many times.  This is the only time it's done this to me.  I lock the Client Seed, set up my autoroll settings, click AutoRoll, and nothing happens.  The button spins but no rolls are made.

(EDIT:  I tried many things to get it to work.  Refreshing, waiting to set the autoroll preferences both before and after setting the Client Seed, trying multiple settings, etc.  Every time I tried it, I set the Client Seed first and Locked it, pressed AutoRoll, and the rolls wouldn't function unless I had the Client Seed Unlocked so it generated them randomly.)

And sure.

We are checking your issue, just provide us with more information that we asked for through PM.

[Kiritsugu]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

And can you send in PM your username so we can disable 2FA?

About the first thing, that's what I was doing.  I know how to correctly set the Client Seed, I've done it before many times.  This is the only time it's done this to me.  I lock the Client Seed, set up my autoroll settings, click AutoRoll, and nothing happens.  The button spins but no rolls are made.

(EDIT:  I tried many things to get it to work.  Refreshing, waiting to set the autoroll preferences both before and after setting the Client Seed, trying multiple settings, etc.  Every time I tried it, I set the Client Seed first and Locked it, pressed AutoRoll, and the rolls wouldn't function unless I had the Client Seed Unlocked so it generated them randomly.)

And sure.

We are checking your issue, just provide us with more information that we asked for through PM.

I did.  Twice.

[FortuneJack]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

And can you send in PM your username so we can disable 2FA?

About the first thing, that's what I was doing.  I know how to correctly set the Client Seed, I've done it before many times.  This is the only time it's done this to me.  I lock the Client Seed, set up my autoroll settings, click AutoRoll, and nothing happens.  The button spins but no rolls are made.

(EDIT:  I tried many things to get it to work.  Refreshing, waiting to set the autoroll preferences both before and after setting the Client Seed, trying multiple settings, etc.  Every time I tried it, I set the Client Seed first and Locked it, pressed AutoRoll, and the rolls wouldn't function unless I had the Client Seed Unlocked so it generated them randomly.)

And sure.

We are checking your issue, just provide us with more information that we asked for through PM.

I did.  Twice.

You can now access your first account. And regarding the second issue, play with the numbers as client seed and check whether it works like that.

[Kiritsugu]

Still no updates.  @FortuneJack have you heard anything back?

Regarding Dice, you need to first lock the Client Seed and then click the Autoroll. You are probably doing it vice versa.

And can you send in PM your username so we can disable 2FA?

About the first thing, that's what I was doing.  I know how to correctly set the Client Seed, I've done it before many times.  This is the only time it's done this to me.  I lock the Client Seed, set up my autoroll settings, click AutoRoll, and nothing happens.  The button spins but no rolls are made.

(EDIT:  I tried many things to get it to work.  Refreshing, waiting to set the autoroll preferences both before and after setting the Client Seed, trying multiple settings, etc.  Every time I tried it, I set the Client Seed first and Locked it, pressed AutoRoll, and the rolls wouldn't function unless I had the Client Seed Unlocked so it generated them randomly.)

And sure.

We are checking your issue, just provide us with more information that we asked for through PM.

I did.  Twice.

You can now access your first account. And regarding the second issue, play with the numbers as client seed and check whether it works like that.

Thank you for removing the 2FA, I will try to log into it now.

And as I said in my PM about the Client Seed:

"And why would that matter?  Shouldn't I be able to use letters as well?  It works for me with numbers, but not with letters.  It hashes both anyway when the rolls are calculated so why does it matter if it's letters?  I've used letters in the past and it would work just fine."

[Kiritsugu]

Thank you, I now have access to my first account.

[FortuneJack]

Thank you, I now have access to my first account.

You are welcome. Regarding your second issue, you can play if you input numbers in client seed. Are you sure you could play our Dice(before we improved its design) in the past by writing letters in client seed?

[Kiritsugu]

Thank you, I now have access to my first account.

You are welcome. Regarding your second issue, you can play if you input numbers in client seed. Are you sure you could play our Dice(before we improved its design) in the past by writing letters in client seed?

I guess I will use numbers from now on.  Thanks.