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Author Topic: EXMO.com Cryptocurrency Exchange [Official Thread]  (Read 61132 times)
joseobixa44
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January 21, 2018, 04:33:02 PM
 #861

Hello, I'm having trouble making a withdraw from exmo to cryptocapital!

Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).

I already created a support ticket with number 334408 but no one answers me?

Exmo can you help me!

the only answer i m  receiving its the same and same without to fix the problem
   
Olesya Ignatova (EXMO.com)
Jan 20, 17:11 GMT
We sent the inquiry to our sms center, they will check what the problem is.
If you want, we can disable two-factor authentication.
For it you must write an e-mail to support@exmo.com from the e-mail address with which you created your account.
Please, write the numbers of wallets with which you filled your account and make a high-quality screenshot that shows that you entered each wallet, as well as each transaction ID.
Also the terms of this transaction must have been done not less then 2 days ago.


i did send the emails from the one i make the email and how i can see this and answer these infos u aske if i cant login to my account ?

Hi, dramarally3  my problem in not with sms or two-factor authentication. for me the problem is when i withraw to cryptocapital i get these error
  Error 10326 (CryptoCapital PLN).
Are you having this error, too?

For me no one answered my ticket support 334408 so far!



gopnik
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January 21, 2018, 05:29:00 PM
 #862

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist?  Roll Eyes


There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance


Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?



 

alexlv
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January 22, 2018, 12:24:10 AM
 #863

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?

dramarally3
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January 22, 2018, 08:25:49 AM
 #864

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?



really scammers they steal my account
lock me behind this sms authedication
becarfull people
Exmo (OP)
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January 22, 2018, 09:25:20 AM
 #865

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist?  Roll Eyes


There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance


Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?


Dear user,
If you have some problems or wishes concerning our service - please write, we will take into account your judgement.
Thank you

devishanth
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January 22, 2018, 10:10:01 AM
 #866

Hi Exmo,

If you are here why are you not answering my question regarding withdrawals.
Why it is showing verifying status for days? What is the difficulty in giving back our money ?

For any good exchange, Deposits and Withdrawals have to be instant (only blockchain confirmation time should be the delay).
When are going to fix this ?

Please respond to my ticket regarding ETH withdrawal #335700

H.M.
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January 22, 2018, 10:26:58 AM
 #867

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist?  Roll Eyes


There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance


Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?


Dear user,
If you have some problems or wishes concerning our service - please write, we will take into account your judgement.
Thank you

is right in the fact that EXMO is not a solid company, I'm already from 04/01/2018 I am fighting for verification and I can not see the results, EXMO replied that it was already undergoing verification and so far nothing !!!
ielzayat
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January 22, 2018, 11:24:01 AM
 #868

I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat
alnemer
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January 22, 2018, 11:31:36 AM
 #869

Please respond to my ticket regarding 1925 USD withdrawal #317033 not done or return to my account
petushka
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January 22, 2018, 12:44:44 PM
 #870

My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.

Dear user,
please send the number of your ticket.
Thank you
Thanks for responce !!! Ticket number - 330304. I received a reply about 3 days ago that my ticket was redirected to verification department. It's really stressful and disappointing especially regarding the fact that I strongly believe in your ICO and want to take part in it.
Exmo (OP)
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January 22, 2018, 01:32:20 PM
 #871

Dear Exmo,

I deleted google authenticator and cannot log in anymore  Sad could you reset my account please?

Request #257874 and #301431

Thank you,

Manu

Solved! Thanks Exmo


if the problem its too simple to resolve   dear exmo
why dont do the same with my acount please could reset my acount Huh
i cant receive sms 334452   330258


Dear user,
Please wait for the answer from our support team. Your issue will be solved soon.
Thank you

Exmo (OP)
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January 22, 2018, 01:43:14 PM
 #872

I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat


Hello Dear ielzayat,

Please tell us your ticket number.


EXMO Team

giugim
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January 22, 2018, 04:10:42 PM
 #873

Hello exmo
please check my ticket when possible, my xrp is stuck in exmo wallet and it's not being credited to me.
Thank you

ticket  #332865

Exmo I still have not recieved any updates on my ticket, please look into it as soon as possible.
Thank you
ielzayat
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January 22, 2018, 04:27:49 PM
 #874


333409

I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat


Hello Dear ielzayat,

Please tell us your ticket number.


EXMO Team
mvh26366
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January 22, 2018, 04:49:46 PM
 #875

my waves is stuck in exmo wallet and it's not being credited to me.
Ticket #337996
Exmo (OP)
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January 22, 2018, 04:57:27 PM
 #876

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?



really scammers they steal my account
lock me behind this sms authedication
becarfull people


Dear user,
please clarify what's wrong with your account?
Send the number of your ticket.
Thank you

alexlv
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January 22, 2018, 05:53:25 PM
 #877

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?



really scammers they steal my account
lock me behind this sms authedication
becarfull people


Dear user,
please clarify what's wrong with your account?
Send the number of your ticket.
Thank you

Hi Exmo,

Could you please look into my query. Ticket 336511 - looks like you missed it.

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?


dramarally3
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January 22, 2018, 06:53:26 PM
 #878

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist?  Roll Eyes


There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance


Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?


Dear user,
If you have some problems or wishes concerning our service - please write, we will take into account your judgement.
Thank you

exmo you are serius for what judgement do u talk
fix first the problematick site u have and after we judge u right

u cant solve a simple problem 5 days now
i cant connect t o my account send screenshoots and whatever they ask but nothing
ielzayat
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January 22, 2018, 07:43:55 PM
 #879



I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat


Hello Dear ielzayat,

Please tell us your ticket number.


EXMO Team
333409
dramarally3
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January 22, 2018, 09:12:07 PM
 #880

you fix my problem exmo
thanks
was so simply why make it so dificult
my regards
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