joseobixa44
Newbie
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Activity: 15
Merit: 0
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January 21, 2018, 04:33:02 PM |
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Hello, I'm having trouble making a withdraw from exmo to cryptocapital!
Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).
I already created a support ticket with number 334408 but no one answers me?
Exmo can you help me!
the only answer i m receiving its the same and same without to fix the problem Olesya Ignatova (EXMO.com) Jan 20, 17:11 GMT We sent the inquiry to our sms center, they will check what the problem is. If you want, we can disable two-factor authentication. For it you must write an e-mail to support@exmo.com from the e-mail address with which you created your account. Please, write the numbers of wallets with which you filled your account and make a high-quality screenshot that shows that you entered each wallet, as well as each transaction ID. Also the terms of this transaction must have been done not less then 2 days ago. i did send the emails from the one i make the email and how i can see this and answer these infos u aske if i cant login to my account ? Hi, dramarally3 my problem in not with sms or two-factor authentication. for me the problem is when i withraw to cryptocapital i get these error Error 10326 (CryptoCapital PLN).Are you having this error, too? For me no one answered my ticket support 334408 so far!
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gopnik
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Activity: 73
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January 21, 2018, 05:29:00 PM |
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why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,.. when real money is involved only deal with reputable companies that actually pay, like bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?
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alexlv
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Activity: 4
Merit: 0
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January 22, 2018, 12:24:10 AM |
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More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?
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dramarally3
Newbie
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Activity: 12
Merit: 0
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January 22, 2018, 08:25:49 AM |
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More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money? really scammers they steal my account lock me behind this sms authedication becarfull people
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Exmo (OP)
Legendary
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Activity: 1222
Merit: 1003
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January 22, 2018, 09:25:20 AM |
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why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,.. when real money is involved only deal with reputable companies that actually pay, like bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first? Dear user, If you have some problems or wishes concerning our service - please write, we will take into account your judgement. Thank you
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devishanth
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Activity: 4
Merit: 0
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January 22, 2018, 10:10:01 AM |
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Hi Exmo,
If you are here why are you not answering my question regarding withdrawals. Why it is showing verifying status for days? What is the difficulty in giving back our money ?
For any good exchange, Deposits and Withdrawals have to be instant (only blockchain confirmation time should be the delay). When are going to fix this ?
Please respond to my ticket regarding ETH withdrawal #335700
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H.M.
Newbie
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Activity: 10
Merit: 0
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January 22, 2018, 10:26:58 AM |
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why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,.. when real money is involved only deal with reputable companies that actually pay, like bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first? Dear user, If you have some problems or wishes concerning our service - please write, we will take into account your judgement. Thank you is right in the fact that EXMO is not a solid company, I'm already from 04/01/2018 I am fighting for verification and I can not see the results, EXMO replied that it was already undergoing verification and so far nothing !!!
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ielzayat
Newbie
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Activity: 7
Merit: 0
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January 22, 2018, 11:24:01 AM |
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I have an issue withdraw my ETH. it is Verifying for 4 Days now!!! What kind of verification you are doing to send my coins. and no one from support replied me.
EXMO username : ielzayat
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alnemer
Newbie
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Activity: 17
Merit: 0
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January 22, 2018, 11:31:36 AM |
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Please respond to my ticket regarding 1925 USD withdrawal #317033 not done or return to my account
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petushka
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January 22, 2018, 12:44:44 PM |
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My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.
Dear user, please send the number of your ticket. Thank you Thanks for responce !!! Ticket number - 330304. I received a reply about 3 days ago that my ticket was redirected to verification department. It's really stressful and disappointing especially regarding the fact that I strongly believe in your ICO and want to take part in it.
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Exmo (OP)
Legendary
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Activity: 1222
Merit: 1003
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January 22, 2018, 01:32:20 PM |
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Dear Exmo, I deleted google authenticator and cannot log in anymore could you reset my account please? Request #257874 and #301431 Thank you, Manu Solved! Thanks Exmo if the problem its too simple to resolve dear exmo why dont do the same with my acount please could reset my acount i cant receive sms 334452 330258 Dear user, Please wait for the answer from our support team. Your issue will be solved soon. Thank you
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Exmo (OP)
Legendary
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Activity: 1222
Merit: 1003
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January 22, 2018, 01:43:14 PM |
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I have an issue withdraw my ETH. it is Verifying for 4 Days now!!! What kind of verification you are doing to send my coins. and no one from support replied me.
EXMO username : ielzayat
Hello Dear ielzayat, Please tell us your ticket number. EXMO Team
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giugim
Newbie
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Activity: 7
Merit: 0
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January 22, 2018, 04:10:42 PM |
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Hello exmo please check my ticket when possible, my xrp is stuck in exmo wallet and it's not being credited to me. Thank you
ticket #332865
Exmo I still have not recieved any updates on my ticket, please look into it as soon as possible. Thank you
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ielzayat
Newbie
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Activity: 7
Merit: 0
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January 22, 2018, 04:27:49 PM |
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333409 I have an issue withdraw my ETH. it is Verifying for 4 Days now!!! What kind of verification you are doing to send my coins. and no one from support replied me.
EXMO username : ielzayat
Hello Dear ielzayat, Please tell us your ticket number. EXMO Team
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mvh26366
Newbie
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Activity: 3
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January 22, 2018, 04:49:46 PM |
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my waves is stuck in exmo wallet and it's not being credited to me. Ticket #337996
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Exmo (OP)
Legendary
Offline
Activity: 1222
Merit: 1003
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January 22, 2018, 04:57:27 PM |
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More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money? really scammers they steal my account lock me behind this sms authedication becarfull people Dear user, please clarify what's wrong with your account? Send the number of your ticket. Thank you
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alexlv
Newbie
Offline
Activity: 4
Merit: 0
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January 22, 2018, 05:53:25 PM |
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More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money? really scammers they steal my account lock me behind this sms authedication becarfull people Dear user, please clarify what's wrong with your account? Send the number of your ticket. Thank you Hi Exmo, Could you please look into my query. Ticket 336511 - looks like you missed it. More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?
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dramarally3
Newbie
Offline
Activity: 12
Merit: 0
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January 22, 2018, 06:53:26 PM |
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why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,.. when real money is involved only deal with reputable companies that actually pay, like bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first? Dear user, If you have some problems or wishes concerning our service - please write, we will take into account your judgement. Thank you exmo you are serius for what judgement do u talk fix first the problematick site u have and after we judge u right u cant solve a simple problem 5 days now i cant connect t o my account send screenshoots and whatever they ask but nothing
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ielzayat
Newbie
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Activity: 7
Merit: 0
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January 22, 2018, 07:43:55 PM |
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I have an issue withdraw my ETH. it is Verifying for 4 Days now!!! What kind of verification you are doing to send my coins. and no one from support replied me.
EXMO username : ielzayat
Hello Dear ielzayat, Please tell us your ticket number. EXMO Team 333409
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dramarally3
Newbie
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Activity: 12
Merit: 0
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January 22, 2018, 09:12:07 PM |
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you fix my problem exmo thanks was so simply why make it so dificult my regards
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