MaxLAMF
Member
 Offline
Activity: 73
Merit: 10
|
 |
October 02, 2013, 04:40:56 AM |
|
That's right. Bitcoin-central is a bitcoin exchange marketplace where funds (euros) are deposited to a regulated payment account while bitcoin.de is what is usually referred to as an OTC marketplace. The main difference is that whenever a trade is executed on bitcoin-central, the fiat currency balance of the seller is credited immediately with the proceeds and the bitcoins are delivered to the buyer. Conversely, with an OTC mecanism, both the buyer and the seller must wait for the buyer's fiat currency amount to reach the seller's bank account. Meanwhile the bitcoins of the OTC seller are tied up. Haven´t looked into this thread for a while... I just changed exchange to trading marketplace because one complained and I was in hurry. But seriously for me it´s an exchange you can buy with money Bitcoins and vice versa (sell btc and get money). What is not an exchange there? |
|
|
|
|
|
bnjmnkent
|
|
October 10, 2013, 11:14:38 AM |
|
- no dates listed in communication (tickets) via the web-app bitcoin-central.net - verification not completed within 10 days - former verified account  |
|
|
|
|
davout (OP)
Legendary
Offline
Activity: 1372
Merit: 1008
1davout
|
|
October 10, 2013, 11:24:18 AM |
|
- no dates listed in communication (tickets) via the web-app bitcoin-central.net - verification not completed within 10 days - former verified account We'll have a look at the dates thing, regarding verifications you're right, 10 days is way too long, we're working with our partner to improve the speed and communication around the process. |
|
|
|
Draradech
Newbie
Offline
Activity: 9
Merit: 0
|
|
October 11, 2013, 10:43:36 AM |
|
I find it odd that there is no mention of the fact that EUR withdrawals are not yet possible. Support ticket was answered with:
"The withdraw functionnality is about to be deployed very soon. You will be notified as soon as it becomes available. Thanks very much for your patience."
I would have preferred to know this in advance, and not find out about it by trying to withdraw.
|
|
|
|
|
|
bnjmnkent
|
|
October 11, 2013, 05:19:48 PM |
|
@Draradech: Are you already fully verified? However, given their list of successes, they can afford minor hick-ups  |
|
|
|
|
Boussac
Legendary
Offline
Activity: 1221
Merit: 1025
e-ducat.fr
|
|
October 12, 2013, 09:48:31 AM |
|
I find it odd that there is no mention of the fact that EUR withdrawals are not yet possible. Support ticket was answered with:
"The withdraw functionnality is about to be deployed very soon. You will be notified as soon as it becomes available. Thanks very much for your patience."
I would have preferred to know this in advance, and not find out about it by trying to withdraw.
The delay is unexpected as it is not entirely dependent on bitcoin-central but also on the integration with its banking partner. However I grant you that the communication on the matter could have been better. |
|
|
|
|
bnjmnkent
|
|
October 12, 2013, 06:10:54 PM |
|
Imho they should have stayed in a closed beta for a month,
instead taking a potentially final reputation hit. Maybe this
would still be a good choice, as long as the volume is that
low?
|
|
|
|
|
tvbcof
Legendary
 Online
Activity: 4746
Merit: 1282
|
|
October 12, 2013, 06:24:40 PM |
|
I find it odd that there is no mention of the fact that EUR withdrawals are not yet possible. Support ticket was answered with:
"The withdraw functionnality is about to be deployed very soon. You will be notified as soon as it becomes available. Thanks very much for your patience."
I would have preferred to know this in advance, and not find out about it by trying to withdraw.
The delay is unexpected as it is not entirely dependent on bitcoin-central but also on the integration with its banking partner. However I grant you that the communication on the matter could have been better. Heh. "It's always easier to ask for forgiveness than it is to ask for permission.", we say. This would hardly be the first communications 'failure' from either Bitcoin-Central or from almost anyone else trying to run a business in the Bitcoin ecosystem for that matter. I've learned to expect the absolute worst-case scenario when operating in Bitcoin-land. If some business leaves any aspects of their operation nebulous, you can bet that it is purposeful. In fairness though, it's not like Bitcoin related ventures have a monopoly on sliminess. The kind of penny-ante shit pulled by giant mega-corporations (like my cell phone provider Verizon) is stunning. |
sig spam anywhere and self-moderated threads on the pol&soc board are for losers.
|
|
|
Boussac
Legendary
Offline
Activity: 1221
Merit: 1025
e-ducat.fr
|
|
October 12, 2013, 08:42:38 PM |
|
The withdraw functionnality was deployed tonight. Both fiat currency and bitcoin withdrawals are available now.
|
|
|
|
|
joesmoe2012
|
|
October 12, 2013, 10:43:02 PM |
|
They still owe me money from before!
|
|
|
|
|
bnjmnkent
|
|
October 13, 2013, 06:26:39 AM |
|
They still owe me money from before!
Ouch. I thought everyone was re-imbursed in full. However, I really thought that the 'come-out-of-a-crisis-stronger' theme could apply, but my latest experiences make me doubt this. Good luck BC. Kent out. |
|
|
|
|
Boussac
Legendary
Offline
Activity: 1221
Merit: 1025
e-ducat.fr
|
|
October 13, 2013, 06:22:51 PM |
|
They still owe me money from before!
What do you mean "from before" ? Withdraw requests have been processed all along, only trading was suspended until the new version. |
|
|
|
|
joesmoe2012
|
|
October 13, 2013, 11:59:05 PM |
|
I have multiple tickets into support, never received my wire.
|
|
|
|
Boussac
Legendary
Offline
Activity: 1221
Merit: 1025
e-ducat.fr
|
|
October 15, 2013, 10:53:14 AM |
|
I have multiple tickets into support, never received my wire.
If that were true, you would simply PM me with your account number to try and get that resolved. Why would BC hold on to your money that is a liability in their books? The customers funds are seggregated from the company's funds by their banking partnership. |
|
|
|
|
joesmoe2012
|
|
October 15, 2013, 12:16:07 PM |
|
I have multiple tickets into support, never received my wire.
If that were true, you would simply PM me with your account number to try and get that resolved. Why would BC hold on to your money that is a liability in their books? The customers funds are seggregated from the company's funds by their banking partnership. PM Sent. |
|
|
|
|
Audriux9
|
|
October 15, 2013, 02:03:07 PM |
|
Does Bitcoin-Central have any plans to include their trading statistics with Bitcoincharts? If so, when is it expected to be the case?
|
We cannot solve problems by using the same kind of thinking we used when we created them.
|
|
|
davout (OP)
Legendary
Offline
Activity: 1372
Merit: 1008
1davout
|
|
October 15, 2013, 05:24:33 PM |
|
Does Bitcoin-Central have any plans to include their trading statistics with Bitcoincharts? If so, when is it expected to be the case?
Yes. When we're done fixing the issues with verification. |
|
|
|
|
bnjmnkent
|
|
October 16, 2013, 03:56:50 PM |
|
You have not even channeled a single test-customer through
your verification pipeline in order to anticipate possible problems.
Bitcoin - I love you.
|
|
|
|
|
|
joesmoe2012
|
|
October 17, 2013, 04:09:54 AM |
|
Got a response from Boussac, he's going to send me BTC for the balance I had at bitcoin-central from before (the withdraw never processed).
|
|
|
|
nederhoed
Newbie
Offline
Activity: 29
Merit: 0
|
|
October 17, 2013, 09:16:51 AM |
|
Yes. When we're done fixing the issues with verification.
Hi Davout, thanks for responding to all these questions. And good to hear you're back in business. While you're fixing the verification issues, please also fix the "additional documents" needed. I've already uploaded a copy of my passport and proof of residence, yet your site requests a second ID *and* a bank statement. This is not KYC/AML, this is ludicrous. For me personally, uploading ID and proof of residence is the max of what you can expect a customer to provide. Maybe a one time payment from my IBAN to verify the account name corresponds with the submitted ID. Please review your verification policy, if you expect to get a 24-hour volume above the current 31 XBT ;-) Kind regards, Robert |
|
|
|
|
|
