Bitmain's Released Antminer S9, World's First 16nm Miner Ready to Order

[MyRig]

Can you video tape how the LED and network port LED flashes?

hi again all,

still having issues with this S9, I have rebooted it about 6 times now, it keeps restoring to factory defaults then just disappears from the network???

then when you reboot it, its network lights, light up briefly (and the coinciding ones on the switch) then go out after 1-2 seconds, it cycles this over and over, on and off with both the "fault" and "Normal" LEDs dimly lit,

It also doesn't respond to having its reset button held in for 10 seconds,

Any advice or should I just contact bitmain again

[philipma1957]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

[sloopy]

Has anyone had a hashboard repaired out of warranty?
If so would you mind sharing what you paid and if it was done in China or Colorado?
Feel free to PM if you feel more comfortable.


I am shipping an S9 board, but please specify if your experience is with an S7.

Much appreciated

[sloopy]

That's what I was thinking too, why I was recommending he test using only one board at a time.

+1 or +2 as i seems to be.

@sunny163
I had an early S7 where one of the grooves in the chassis where the boards slide in were not fabricated correctly.
The one board which was forced in that "slot" had been shaved so it would barely fit. During assembly, QC, etc someone had slid / forced that single board in the chassis enough the board had scrape marks and literally removed part of the board. There are pics in a thread around here somewhere. It caused the board to have an unusual amount pf mechanical stress and the board was warped when installed.
When that board was connected it developed similar symptoms o what I see in your videos. The other two boards ran fine.
Bitmain in Colorado *Actually Yoshi is who I worked with while making arrangements* - Yoshi took care of the issue and me during that scenario. It wasn't fast, but overall he did make sure I made up for time lost.

My most recent S9 failure is unfortunately not covered by warranty. I had a symptom before the warranty expired but I failed to report it. I had one board with an X. I have read many posts by people who were told one X did not mean it would be covered. Within two weeks the board was dead and I was approximately two weeks out of warranty.

I tested this recent failure by first not having any hashboards connected. Fans ran and everything looked good. I installed the board I thought was the problem but it ran correctly. I disconnected it and connected the next one. This one showed the same symptom which by then was Xs across the entire line.
I exchanged the cable going between the controller and hash board with a different one which was functioning - no change.
I tried a different control board port which was functioning correctly.
I tried different cables from a different power supply.

I am confident the issue is the hash board.

Two things which should be available I have not located:
1. A board drawing covering basic test points so we can isolate to a particular component or at least a specific circuit.
2. Where is the S9 firmware? I must have missed a post stating what is going on with firmware. I would like to have the ability to re-flash as an option.
Anyone - Please let me know where this is located.Hopefully I m just being dense and i is right on the bitmain downloads page.

@sunny163
Take your time
Make notes of everything. Mark your hashboards, cables, etc
Be meticulous and consistent
If it is under warranty do not break the warranty seal until you receive permission from Bitmain support and try to get everything in writing. The Colorado people have done good things for me, but they are not good about returning calls or getting things addressed in a timely manner.

If there is physical damage to the board immediately take pictures and get those emailed to support while pressing for a response. There is not a good reason to waste more money for shipping if they are going to deny your claim anyway.
Make this clear and again get it in writing.

Then evaluate options.
I do not see any physical damage to my latest S9 board failure. I am sending it to Colorado and I understand they are unable to give me a price until they evaluate the failure.

Take your time. Do not make rushed decisions and again document dates - times - names - instructions - EVERYthing

Good Luck

[numnutz2009]

dang still so many having issues with s9's....the 4 i ordered have had no issues. i thought one had 2 boards die and i freaked out all the way to the server room i run them in and found out the breaker got tripped on one of my 230v apc 5000w converters causing one of my power supplies to go off on 2 of my miners (1 psu each) so the hash rate dropped by 2/3 but after turning them off and resetting the internal breaker for that set of plugs everything fired up and works just fine. the key is keeping those temps down and running them in a non humid area or in a tiny room like i have seen others do. its getting cool outside though so running them in a shed or a garage wont be a good idea EVER but it wont be as bad as running them out in the garage or shed in the summertime like others have done. i just cant bring myself to abuse $5k worth of miners like that. when a new batch goes up i will be getting the rest of the miners needed to replace all of my s7's so some can come home and be my space heaters at lower freqs and the rest i will sell locally or online.

[sunny163]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

[philipma1957]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier. 

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

[sunny163]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier. 

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

i ran 500 and fan 80% for 30 min then i turned it off and turned on again and set 550 and fan 80% and now its 15 min passed with 550 and 80%
Fan i should set at automatically or manual and at how much %

[philipma1957]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier.  

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

i ran 500 and fan 80% for 30 min then i turned it off and turned on again and set 550 and fan 80% and now its 15 min passed with 550 and 80%
Fan i should set at automatically or manual and at how much %

set fan at manual 80%

set freq at 500m

let it run for a day

let us know if it runs for a day straight at those settings.

show us screen shots at those settings

[mettalmag]

Hello fellow miners,
I've got a question and didn't know where to ask so I'll post it here.
I've sent two S9 boards to in warranty repair in Hong Kong, the webpage is down and I can't check the repair ticket status. The goods had been delivered 3rd of October.

[petahashminer]

when will the antminer s9 asics be available on hashnet cloud market ?

i think s7 asics are out of date from now on.

[philipma1957]

Hello fellow miners,
I've got a question and didn't know where to ask so I'll post it here.
I've sent two S9 boards to in warranty repair in Hong Kong, the webpage is down and I can't check the repair ticket status. The goods had been delivered 3rd of October.

One week vacation for them which ends on th 7th or 8th of October.

So maybe the website goes up tomorrow.  Sat or Sunday. At worse Monday

[mettalmag]

Hello fellow miners,
I've got a question and didn't know where to ask so I'll post it here.
I've sent two S9 boards to in warranty repair in Hong Kong, the webpage is down and I can't check the repair ticket status. The goods had been delivered 3rd of October.

One week vacation for them which ends on th 7th or 8th of October.

So maybe the website goes up tomorrow.  Sat or Sunday. At worse Monday

Thank you, I just got the mail from support saying about the vacation:
"Thanks for reaching out to Bitmain! Our offices will be closed October 01-07 in observance of the Chinese National Day. Logistics will be out and no fixes will be made during that period. Responses to your inquiries may be delayed as a result."

[sunny163]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier.  

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

i ran 500 and fan 80% for 30 min then i turned it off and turned on again and set 550 and fan 80% and now its 15 min passed with 550 and 80%
Fan i should set at automatically or manual and at how much %

set fan at manual 80%

set freq at 500m

let it run for a day

let us know if it runs for a day straight at those settings.

show us screen shots at those settings

i set 500 again at 80% and its 30 min and i am keeping it like that for a day if it is working well

[philipma1957]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier.  

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

i ran 500 and fan 80% for 30 min then i turned it off and turned on again and set 550 and fan 80% and now its 15 min passed with 550 and 80%
Fan i should set at automatically or manual and at how much %

set fan at manual 80%

set freq at 500m

let it run for a day

let us know if it runs for a day straight at those settings.

show us screen shots at those settings

i set 500 again at 80% and its 30 min and i am keeping it like that for a day if it is working well

Thank you.

[sunny163]

the machine is running for 10-15 minutes sometime 30-40 minutes with perfect hashrate and perfect temp and then suddenly it stops and starts within second and then the machine is not able to mine it is running miner fan is running at faster speed then slower speed again the same and not mining  

this happen to me before and i found the reason is internet cable after more than 2 hours of restart and try
happen again after a month from that and found the reason is my sister using torrent to download something and get all internet speed to her
check your internet and try another pool too

you could be correct  as I have really good internet 50 down 15 up  and very solid do  not drop connections.

I tend to forget  that many people have bad or unstable net connections.  I have read poor internet is common in India

For example
here is a ranking for India as number 5 for bad service

http://www.elist10.com/worlds-top-10-countries-slow-internet-connection/

India is around .25 speed vs my speed of 50/15  so I am 200x faster on download and 60x fast on upload

here is the fast list

http://www.elist10.com/worlds-top-10-countries-with-fast-internet-connection/

so if the poster sunny163  is under 1megabyte speed and more traffic is on his service or the service sees his 24/7 online with the miner it could be simple throttling by his net provider.

I have 2 mbps and no one is using to download anything so speed is not used

Do you think phillip PSU or controller board will be failed because 10-15 min it is running perfect with good temp and max hashrate

I think you should try it at lower freq  and not max hashrate.  Since  you are altering your info  a lot and I don't know what freq you are at or what fanspeed ?

did you do freq 500 at fan 80%?

Yes i tried at 500 freq and at 80 % fan it worked well for 30 min now i done 550 freq and at 80 % fan
and fan should be kept automatically or manually ,if manually then at how much % ?

So go back to 500 freq and 80%  and run for days.
I know there is a slight language barrier.  

So let me be very specific when you ran at freq 500 and fan 80%  what happened after 30 minutes?
Did you turn it off and then test at freq 550 and fan 80%?
Or did it fail and turn itself off?

   If it worked the entire 30 minutes and you turned it off please go back set it at freq 500 and fan 80%  leave it there for at least a day.  If it works for a day straight at freq 500 and fan 80%  we will have a better idea of what is wrong.

i ran 500 and fan 80% for 30 min then i turned it off and turned on again and set 550 and fan 80% and now its 15 min passed with 550 and 80%
Fan i should set at automatically or manual and at how much %

set fan at manual 80%

set freq at 500m

let it run for a day

let us know if it runs for a day straight at those settings.

show us screen shots at those settings

i set 500 again at 80% and its 30 min and i am keeping it like that for a day if it is working well

Thank you.

Now the same problem when i am starting it is is getting startef moning for 40-50 sec then again gettimg restart again machine get started again then again run then stops
Setting is 500 at 80%

[MyRig]

@sunny163,

i think if its under warranty, time to send it to Hong Kong.

[fusion0389]

anybody else getting a http 503 error accessing the enshop.bitmain site?

[philipma1957]

@sunny163,

i think if its under warranty, time to send it to Hong Kong.

Yeah as that test pretty much means the psu is not the issue.

@ fusion0389 it should come back after the 8th

[mamiakimo]

i have 2 S9 powered by 2 APW5 on 220V
one of them start to get XXXX on all ASIC status after less than hour from restarting
so i powered 2 boards only for 5 days now without a problem
i can't send it to warranty because it will cost me a lot of money