Avalon A7 announced

[Didley1JT]

Dear Steven Mosher, next week I have birthday on 12.09. If you're reading this, I would be more than happy if there's a chance somehow to speed up my order #75834(ticket #76496), so I can receive the BTC address, send the payment, and eventually receive the miners for my birthday. It would be just like a birthday gift for me

btw
Did anyone received BTC payment address yet since tha last batch has been sold out??

Not yet. Although, I did receive a reply to my ticket and the status was changed from "New" to "BTC Address Needed."

Unfortunately, they also somehow unlinked my Order Number #89619 from my ticket, so I don't know what that does to my order in line...

[Freight]

My ticket was also updated to reflect BTC payment. It will be another few days before we are asked for payment based on prior history ordering from Canaan.

[Steamtyme]

My ticket was also updated to reflect BTC payment. It will be another few days before we are asked for payment based on prior history ordering from Canaan.

Forward progress is nice, considering the back up plan may have just fallen apart.

Just wondering anyone who ordered last time that it said free shipping, did they tack on a shipping charge when it came payment time?

[NotFuzzyWarm]

My ticket was also updated to reflect BTC payment. It will be another few days before we are asked for payment based on prior history ordering from Canaan.

Forward progress is nice, considering the back up plan may have just fallen apart.

Just wondering anyone who ordered last time that it said free shipping, did they tack on a shipping charge when it came payment time?

Nope. Shipping was free.

[mawk01]

My ticket was also updated to reflect BTC payment. It will be another few days before we are asked for payment based on prior history ordering from Canaan.

Forward progress is nice, considering the back up plan may have just fallen apart.

Just wondering anyone who ordered last time that it said free shipping, did they tack on a shipping charge when it came payment time?

Nope. Shipping was free.

Same here...

[goose1072]

My ticket was also updated to reflect BTC payment. It will be another few days before we are asked for payment based on prior history ordering from Canaan.

Forward progress is nice, considering the back up plan may have just fallen apart.

Just wondering anyone who ordered last time that it said free shipping, did they tack on a shipping charge when it came payment time?

Free here as well

[Steamtyme]

Thanks for the replies.

[jbuk1]

Still waiting on the BTC address here.

Anyone got theres yet?

[goose1072]

Still waiting on the BTC address here.

Anyone got theres yet?

Everyone still waiting, looks like any order placed on the 31st are waiting for the BTC addresses.

[Elphamyto]

Canaan,
Please consider changing your banner from "Sales Starts at 10 A.M. on August 31st" to something like "Preorders Starts at 10 A.M. on August 31st for September (insert date here) Batch." I think it would be an easy change that would save a lot of people from concern.

[NotFuzzyWarm]

At least unlike other companies <cough, Bitmain> Canaan does not take your money right away and make you wait a couple months to get a miner. Ja you still have to keep it aside and ready for when the invoice finally comes but until then it remains in our hands and when it does arrive and ya pay the miner(s) soon follow.

[rjg]

All,

I'm looking for suggestions/pictures of how people have vented the exhaust of their 741s.

I see 3d printed parts for the Bitmain products that adapt the exhaust to a dryer vent style pipe, but with the shroud design on the fan side of the Avalon, this doesn't look like it will work in the same way.

For those of you who already have 741s, can that shroud be removed to expose the fan?

[Didley1JT]

All,

I'm looking for suggestions/pictures of how people have vented the exhaust of their 741s.

I see 3d printed parts for the Bitmain products that adapt the exhaust to a dryer vent style pipe, but with the shroud design on the fan side of the Avalon, this doesn't look like it will work in the same way.

For those of you who already have 741s, can that shroud be removed to expose the fan?

Do you have a picture of an example?

[rjg]

Do you have a picture of an example?

These are the "adapters" I am talking about on tbe Bitmain products.

http://ecx.images-amazon.com/images/I/4161fXDJ5hL.jpg

[bdog1234]

If someone could make decent miners with good customer service they we become very rich.

While Canaan is better than Bitmain they both suck when it comes to dealing with customers.

It says on their Facebook they received more orders than inventory on 8/31. If they are so high tech and can make these badass miners you would think they would be able to create a website that wouldn't allow them to accept more orders than they have stock.

They have to making money hand over fist how hard would it be to hire a few more people to deal with the orders? I have one of their miners and they are great but interacting with them is one of the worst experiences ever. I get better service buying a $1 hamburger at McDonald's. I mean seriously can you think of any other industry that provides shittier service than miner manufacturers?

If they are still in production or whatever hey that is fine but how hard would it be to keep people in the loop?
After their sale took place on 8/31 would it really be that difficult to send a mass email to everyone that purchased with something to the effect of:

Thanks for your order. We received an enormous amount of orders and are working through them as quick as we can.

Order numbers xxxx to xxxx can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers yyyy to yyyy can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers zzzz to zzzzz can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Instead it is like a giant mystery with no one knowing what the hell is going on.

[Didley1JT]

Do you have a picture of an example?

These are the "adapters" I am talking about on tbe Bitmain products.

Others can advise better than me, but I wouldn't expect there to be any benefit to fitting an adapter like that. If you want to duct directly to/from the miner, you can fit flexible ducting over the end and duct tape it to attach and seal it. Just make sure there aren't any sharp bends in the ducting that will increase the back pressure on the fan.

If you'll be enclosing the miners, then a good practice I've seen is creating static pressure inside the enclosure so that air is always trying to push itself out. It will prevent dust from seeping into the enclosures.

If someone could make decent miners with good customer service they we become very rich.

While Canaan is better than Bitmain they both suck when it comes to dealing with customers.

It says on their Facebook they received more orders than inventory on 8/31. If they are so high tech and can make these badass miners you would think they would be able to create a website that wouldn't allow them to accept more orders than they have stock.

They have to making money hand over fist how hard would it be to hire a few more people to deal with the orders? I have one of their miners and they are great but interacting with them is one of the worst experiences ever. I get better service buying a $1 hamburger at McDonald's. I mean seriously can you think of any other industry that provides shittier service than miner manufacturers?

If they are still in production or whatever hey that is fine but how hard would it be to keep people in the loop?
After their sale took place on 8/31 would it really be that difficult to send a mass email to everyone that purchased with something to the effect of:

Thanks for your order. We received an enormous amount of orders and are working through them as quick as we can.

Order numbers xxxx to xxxx can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers yyyy to yyyy can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers zzzz to zzzzz can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Instead it is like a giant mystery with no one knowing what the hell is going on.

It is frustrating, but you can take a little comfort in knowing that all of us are dealing with the same situation. Canaan and Bitmain are obviously manufacturers, not distributors. The issues they're having are exactly the reason companies use distributors to move their product.

Unfortunately, I'm a structural engineer, not a computer hardware engineer, so I won't be cracking the U.S. miner industry open any time soon.

I'm chomping at the bit to get this started, so I hear your frustration. Unfortunately, it's not going to solve anything.

Here's hoping we both get our orders filled as soon as possible.

[philipma1957]

All,

I'm looking for suggestions/pictures of how people have vented the exhaust of their 741s.

I see 3d printed parts for the Bitmain products that adapt the exhaust to a dryer vent style pipe, but with the shroud design on the fan side of the Avalon, this doesn't look like it will work in the same way.

For those of you who already have 741s, can that shroud be removed to expose the fan?

Do not restrict air flow.

The fan is moving 1100 watts of heat . Buy ten inch flex duct from Home Depot

Put the fan inside duct along with a few inches of the metal case.

Point the duct at a window. Or a vent you cut into the house.
And not a shitty little four inch dryer duct.

[Freight]

If someone could make decent miners with good customer service they we become very rich.

While Canaan is better than Bitmain they both suck when it comes to dealing with customers.

It says on their Facebook they received more orders than inventory on 8/31. If they are so high tech and can make these badass miners you would think they would be able to create a website that wouldn't allow them to accept more orders than they have stock.

They have to making money hand over fist how hard would it be to hire a few more people to deal with the orders? I have one of their miners and they are great but interacting with them is one of the worst experiences ever. I get better service buying a $1 hamburger at McDonald's. I mean seriously can you think of any other industry that provides shittier service than miner manufacturers?

If they are still in production or whatever hey that is fine but how hard would it be to keep people in the loop?
After their sale took place on 8/31 would it really be that difficult to send a mass email to everyone that purchased with something to the effect of:

Thanks for your order. We received an enormous amount of orders and are working through them as quick as we can.

Order numbers xxxx to xxxx can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers yyyy to yyyy can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Order numbers zzzz to zzzzz can expect a BTC payment address on xx/xx/xxxx with shipping to occur three days after payment received.

Instead it is like a giant mystery with no one knowing what the hell is going on.

I agree with your rant and also wonder why they can't improve customer service.

[Fantom2k83]

I have 2 new avalons & one of them blown 3 psu (everytime right after he working & heating about 2-3 mins) I think 1 unit defective. anyone experience this problem?

[Minecrank]

Hi!

I've been given an opportunity to mine bitcoins in a cooled (15C) server room with free electricity. As it seems, the hardware to choose from is Bitmain S9 or Avalon S7. What do you guys think? And do we know anything on when they might open up for new sales? I'm also guessing that I shouldn't be hoping for delivery untill atleast december, right? (I have a budget of 4500$).

Any tips or recommendations on mining hardware would be greatly appreciated!

/Minecrank