Avalon A7 announced

[Didley1JT]

Simply out of stock. They had only 300 units in stock on 31th August.

Where did you get that number?

Comparing 3 facts:

1) Inventory available on 31th August was showing 300 units on Canaan website.
2) Canaan facebook "Only on 31st Sept we got hundreds of orders, more than our estimated inventory" That for sure means that inventory level was under 1000 units.
3) Nobody received any information regarding payment and all this tactics to waste customers time.

Ah. I never noticed the 300 units available when I was placing my order. But that is likely because I was just trying to get to the damn checkout page.

A lot of good it did me... It's starting to look like anyone who placed an order on 31 August is screwed.

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[mightyTrini]

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

[Elphamyto]

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

How long ago did you place your pallet order?

[bdog1234]

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

Well I am happy for you but this a load of shit from Canaan. I don't care if they got 5000 orders on the 31st in the 11 days since then I could have personally written an email to everyone who ordered and let them know what was going on. It would not even take that much effort a simple explanation, timeline by order number, etc posted on their website would be great.

These jerk offs sold well over a half million dollars of equipment on the 31st and they don't have the decency to pay someone a few hundred bucks to do some communication with their customers.

Again I totally can accept that they only have the inventory they have and they can only ship what they have. I have no problems there what pisses me off is the total lack of communication. I ordered quite a few units and I have the money for them essentially tied up waiting on a payment address that may never come. If these units are not shipping anytime soon I will buy something else with the money but I hate to do that now because sure as shit as soon as I spend it on something else ten minutes later I will get the payment email from Canaan.

[PeaMine]

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

Well I am happy for you but this a load of shit from Canaan. I don't care if they got 5000 orders on the 31st in the 11 days since then I could have personally written an email to everyone who ordered and let them know what was going on. It would not even take that much effort a simple explanation, timeline by order number, etc posted on their website would be great.

These jerk offs sold well over a half million dollars of equipment on the 31st and they don't have the decency to pay someone a few hundred bucks to do some communication with their customers.

Again I totally can accept that they only have the inventory they have and they can only ship what they have. I have no problems there what pisses me off is the total lack of communication. I ordered quite a few units and I have the money for them essentially tied up waiting on a payment address that may never come. If these units are not shipping anytime soon I will buy something else with the money but I hate to do that now because sure as shit as soon as I spend it on something else ten minutes later I will get the payment email from Canaan.

Same, I feel bad for all the people I got to order some as well now, they are questioning me "Thought they usually replied back in a couple of days"
Many were asking me if they should get the L3+ over the A741 due to better quality and support; and well, I have been having to do some apologizing on behalf of Canaan.
One friend hasn't talked to me in days over it, especially as they were holding coins for this order, and value keeps falling.

I will have to change my review and let the others know that fast response times and shipping are no longer a perk.
Still better than Bitmain though, and I'm glad they didn't take our money first then let it sit in limbo however the gap in customer satisfaction between Bitmain and Canaan is becoming narrow.
Though all but one of my Bitmain orders have also came in on time, and the one time it didn't they compensated me.

[Elphamyto]

Still better than Bitmain though, and I'm glad they didn't take our money first then let it sit in limbo however the gap in customer satisfaction between Bitmain and Canaan is becoming narrow.

I agree and it's a shame. Canaan disappeared for a while and when they came back onto the scene with the A6's they were great (in terms of communication, payment, product, and everything else). The A7 generation machines started out strong, but it seems like something happened to the company, perhaps internally. Maybe it's solely due to a large influx of low volume purchases, but it still seems like they are dropping the ball and moving away from the Avalon rep that they've built. It's not a transparent situation so I can only speculate; the worst part is they are the only competitor of Bitmain

[HagssFIN]

..they are the only competitor of Bitmain

Nope.

Ebang: http://miner.ebang.com.cn/

BW.com : www.bw.com  (large orders only, not sure if they sell btc hardware at the moment)


I had to go to Ebang and buy some Ebit E9 Plus miners after the forum group buy got frozen.

[nsx077]

I believe they are processing pallet orders first.
admittedly we placed a pallet order and have been getting regular communication from Cannan

Will keep you posted.

Well i ordered a pallet and no response at all other than automated "we only accept wire for this, how do you want to pay"  All they need to do is send pallet people wire instrucions, but we did not even get that, hell  bitmain is automated right when you checkout it shows.

So not sure what you mean by regular communication, you mean the automated back and forths?  Only communication should be (here is wire info or bitcoin address, as soon as payment clears items will ship).  Or would be nice to hear something like (we are not shipping till whatever date, or we are processing orders xxxx-xxxx today.  Anything is better than nothing.

[hendivalentino]

im wondering also, did someone order a pallets with them? Planning to get one too

[hendivalentino]

..they are the only competitor of Bitmain

Nope.

Ebang: http://miner.ebang.com.cn/

BW.com : www.bw.com  (large orders only, not sure if they sell btc hardware at the moment)


I had to go to Ebang and buy some Ebit E9 Plus miners after the forum group buy got frozen.

so did order from ebang? and is this new company?

[SilentMining]

im wondering, did someone order pallets with them? Planning to get one too

Ordered a pallet a few days ago.  Emails from them are slowwwww.

[nsx077]

im wondering, did someone order pallets with them? Planning to get one too

Ordered a pallet a few days ago.  Emails from them are slowwwww.

lol good luck, we are 3 weeks ahead of you, and still nothing.

[NotFuzzyWarm]

Also what does not help is looking at my fav pool (Kano) user stats we see as of a few sec ago:
canaan   2,052.21THs

So.....

[philipma1957]

Also what does not help is looking at my fav pool (Kano) user stats we see as of a few sec ago:
canaan   2,052.21THs

So.....

so 100 x 7.5 = 750 th  

 so that covers my group buy

with about 180 units left over

[SilentMining]

im wondering, did someone order pallets with them? Planning to get one too

Ordered a pallet a few days ago.  Emails from them are slowwwww.

lol good luck, we are 3 weeks ahead of you, and still nothing.

That's depressing... Have you received your Proforma Invoice?  PM if you prefer.

Thanks

[ZedZedNova]

Also what does not help is looking at my fav pool (Kano) user stats we see as of a few sec ago:
canaan   2,052.21THs

So.....

Any chance that hash rate is Canaan burning in new units to make sure they are OK before shipping?

[VRobb]

That's the usual burn-in testing, yes. Kano and canaan have a long history together.

[SilentMining]

That lines up with a timeline they gave me.

[mawk01]

https://twitter.com/canaanio/status/907441618424406017

[SilentMining]

https://twitter.com/canaanio/status/907441618424406017

Sweet!  FedEx is going to be busy!